Nursing Home

Waverly Heights

Overview of Waverly Heights
Waverly Heights is a premier Life Plan Community located in Gladwyne, PA. It offers a full continuum of care including independent living, personal care, memory support, and skilled nursing. The community is known for its exceptional service and elegant environment.
(610) 645-8600

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Pennsylvania average: 3.9/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
5/5
Pennsylvania average: 3.5/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Pennsylvania average: 4.1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Pennsylvania average: 3.8/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
6h 15m per day

This home provides 37% more nursing time per resident than the Pennsylvania average.

Pennsylvania average: 4h 35m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 82

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Pennsylvania average
Occupancy rate 69.5%
Residents per day 57
Occupancy rate
69.5%
Residents per day
57

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

33% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

67% of new residents, often for short stays.

Typical stay 3 - 4 months

Finances and operations

Voluntary non-profit community
Home revenue
$42.3M
Surplus of revenue
$699.4K
Voluntary non-profit community
Home revenue
$42,301,539.00
Surplus of revenue
$699,419.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$14.1M
33.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$27.5M
Total costs $41.6M
Bed community size
82-bed community
A larger shared setting that may offer more common spaces and organized community services.

About this community

Occupancy

Occupancy rate
70%
In line with Pennsylvania average
Occupied beds
57 / 82
Average residents 103 per day

License details

Facility type
Personal Care Homes
Status Licensed
Issuance August 6, 2025
County: MONTGOMERY

Additional licensing details

License number: 127820
CMS Certification Number: 395718

Ownership & operating entity

Owner name: WAVERLY HEIGHTS LTD
Profit status: NON-PROFIT

Safety & Compliance

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing

Additional Policies & Features

Minimum Age: 60

Amenities & Lifestyle

Fitness Center
Pool
Croquet Court
Bocce Ball Courts
Putting Green
Walking Path
Dog Park
Vegetable & Flower Garden
Outdoor Dining Patio
Greenhouse

Programs & Activities

Specific Programs
Independent Living, Personal Care, Memory Support, Skilled Nursing & Rehabilitation, Home Care, Care Management

Dining & Nutrition

Food Description
Residents can enjoy breakfast, lunch, or dinner in several dining venues, each offering an extensive and well-planned menu.

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

7 visits/inspections

Results

5 with citations

0 without citations

Pennsylvania average: 4 complaint visits

Pennsylvania average: 8 inspections with citations

5 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Pennsylvania average: 4 complaints

Latest inspection

Date:October 9, 2024
Type:Renewal

24 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Pennsylvania average: 66 citations

24 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

1 enforcement action

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

Waivers: 1

Health Inspection History

Inspections
Total health inspections 3

Pennsylvania average 6.7


Last Health inspection on Feb 2025

Total health citations 8
Citations per inspection
2.67

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 8 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Pennsylvania average

Pennsylvania average: 0.3


Serious Health citations More info 0
100% better than Pennsylvania average

Pennsylvania average: 0.6

0 critical citations More info Pennsylvania average: 0.3

0 serious citations More info Pennsylvania average: 0.6

8 moderate citations More info Pennsylvania average: 29.5

0 minor citations More info Pennsylvania average: 0.8
Citations history (last 3 years)
Infection Control moderate citation Feb 21, 2025
Corrected

Pharmacy moderate citation Apr 25, 2024
Corrected

Resident Rights moderate citation Apr 25, 2024
Corrected

Abuse/Neglect moderate citation Jul 20, 2023
Corrected

Compare Nursing Homes around Pennsylvania

The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
Waverly Heights
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

PA 19035
31
-
WAVERLY SENIOR SERVICES
87.5%
$7,168,546.00
$14,131,807.00
197.1%
28
5/5
6.2572
5/5
5/5
5/5
-
8
-
+173%
+51%
+11%
Arbutus Park Manor
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

PA 15904
176
A+
BEGLIN, JULIAN
64.7%
$15,050,542.00
$8,441,928.00
56.1%
99
5/5
4.6620
3/5
5/5
5/5
3
23
-
-23%
+12%
-18%
Artman Lutheran Home
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

PA 19002
187
-
ENGSTROM, PAUL
94.4%
$28,157,874.00
$10,424,248.00
37%
57
5/5
4.4263
3/5
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-
17
-
-24%
+7%
+20%
Bellingham at West Chester
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

PA 19380
64
A-
WATERMARK BRE INVESTMENTS, LLC
76.9%
$10,631,836.00
$3,909,325.00
36.8%
55.00
3/5
3.7150
3/5
4/5
4/5
-
24
-
+91%
-10%
-2%
Brethren Village – Village Manor
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

PA 17543
120
-
BRETHREN VILLAGE
92.6%
$51,792,437.00
$17,748,952.00
34.3%
114.50
2/5
4.8403
2/5
4/5
4/5
1
8
4
-27%
+17%
+18%

Places of interest near Waverly Heights

Address 0.7 miles from city center

Address GLADWYNE, PA 19035

Calculate Travel Distance to Waverly Heights

Add your location

Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

96
Total Staff
80
Employees
16
Contractors
21,952
Total Hours (Quarter)
34
Avg Staff/Day
7.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse316.7 No
Licensed Practical Nurse44 No
Certified Nursing Assistant347.3 No
Staff by Category
Administration
2 staff
7.1hs shift avg
Nursing Staff
69 staff
7.1hs shift avg
Physicians & Practitioners
5 staff
8hs shift avg
Therapy Services
10 staff
7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
9 staff
7.5hs shift avg
Dietary Services
0 staff
0hs shift avg
Other Services
1 staff
7.9hs shift avg
Contractor Analysis
13.8%
of total hours from contractors
3,034 contractor hours this quarter
Physical Therapy Assistant: 3 Respiratory Therapy Technician: 3 Speech Language Pathologist: 2 Physical Therapy Aide: 1 Occupational Therapy Aide: 1 Medical Director: 1 Qualified Social Worker: 3 Other Physician: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant340349,29991100%7.3
Registered Nurse310314,87191100%6.7
Other Social Services Staff6062,56391100%8
Speech Language Pathologist0229327886%7.6
Clinical Nurse Specialist2027786167%8.3
Respiratory Therapy Technician0337056673%6.5
Physical Therapy Assistant0335176673%7.2
Administrator1014645864%8
Dental Services Staff1014605864%7.9
Nurse Practitioner1014485662%8
Physical Therapy Aide0113535864%6.1
Occupational Therapy Aide0113043842%8
Medical Director0111082325%4.7
Qualified Social Worker033773134%2.4
Other Physician02240910%4.4
Licensed Practical Nurse40436910%4

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
29 residents
Residents by payment source
Medicare
3 residents (10.3%)
Private pay or other
26 residents (89.7%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.3
24% better than Pennsylvania average

Pennsylvania average: 11.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.5
30% better than Pennsylvania average

Pennsylvania average: 22.2

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 23.1%
22% worse than Pennsylvania average

Pennsylvania average: 19.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 12.0%
43% better than Pennsylvania average

Pennsylvania average: 21.1%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 11.4%
57% better than Pennsylvania average

Pennsylvania average: 26.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.0%
100% better than Pennsylvania average

Pennsylvania average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.3%
In line with Pennsylvania average

Pennsylvania average: 5.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.0%
42% better than Pennsylvania average

Pennsylvania average: 1.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.2%
82% better than Pennsylvania average

Pennsylvania average: 6.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Pennsylvania average

Pennsylvania average: 5.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 24.8%
45% worse than Pennsylvania average

Pennsylvania average: 17.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
15% better than Pennsylvania average

Pennsylvania average: 86.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
7% better than Pennsylvania average

Pennsylvania average: 93.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 94.7%
38% better than Pennsylvania average

Pennsylvania average: 68.8%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Pennsylvania average

Pennsylvania average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
46% better than Pennsylvania average

Pennsylvania average: 68.7%

Guides for Better Senior Living

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Financial Aid for Pennsylvania Seniors

Get financial aid guidance

Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled, Pennsylvania resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple) (excludes home, car).

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+, Pennsylvania resident, at risk of nursing home placement.

~$2,000/month (individual, varies by region).

$8,000 (individual).

Cost-sharing required above certain income; rural/urban balance.

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+, PA resident (specific counties), NFLOC, safe with LIFE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled, PA resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Pennsylvania LIHEAP

Age 60+ prioritized, PA resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Cash grants and crisis aid; serves ~600,000 households annually.

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).

No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month (185% FPL).

Not assessed; need-based.

High demand; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Pennsylvania SCSEP

Age 55+, unemployed, low-income, PA resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, PA resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population; supports rural/urban care needs.

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+, PA resident, homeowner/renter (or widow/er 50+, disabled 18+).

~$45,000/year (individual or couple, excludes half of Social Security).

Not assessed; income-focused.

Rebates up to $1,000; ~600,000 eligible annually.

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+, PA resident, low-income.

~$2,322/month (individual, 185% FPL).

Not assessed.

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

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