Inspection Reports for Wellington Oaks
3004 Dexter Ave, Greensboro, NC 27407, United States, NC, 27407
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Inspection Report
Annual Inspection
Census: 41
Capacity: 85
Deficiencies: 4
Mar 26, 2025
Visit Reason
The Adult Care Licensure Section and the Guilford County Department of Social Services conducted an annual and follow-up survey on 03/25/25 through 03/26/25 to assess compliance with regulations.
Findings
The facility failed to ensure residents had opportunities for one-to-one activities weekly, failed to administer medications as ordered for 3 of 5 residents observed, failed to follow infection control measures during medication administration, and failed to secure medications properly during the medication pass.
Deficiencies (4)
| Description |
|---|
| Residents did not have the opportunity to participate in one-to-one activities weekly as scheduled activities such as rolling relay basketball, sing-along, and go fish were not conducted. |
| Medication administration errors occurred for 3 of 5 residents, including administering wrong eye drops, potential double dosing of risperidone, and missed administration of polyethylene glycol. |
| Medication administration did not follow infection control measures; medication aide poured pills into bare hands, failed to wash/sanitize hands before and after glove use, and did not wear gloves consistently. |
| Medications were left unsecured on top of the medication cart without direct supervision during the medication pass. |
Report Facts
Scheduled weekly activity hours: 14
Medication error rate: 13
Facility capacity: 85
Resident census: 41
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Medication Aide (MA) | Named in multiple medication administration errors and infection control deficiencies. | |
| Activity Director (AD) | Responsible for creating activity schedules and assigning staff for activities; acknowledged missed activities. | |
| Personal Care Aide (PCA) | Responsible for conducting activities and completing attendance sheets; admitted not conducting activities during the week. | |
| Resident Care Coordinator (RCC) | Provided information on medication administration procedures and deficiencies. | |
| Administrator | Provided oversight expectations for activities, medication administration, and medication security. |
Inspection Report
Follow-Up
Deficiencies: 7
Apr 30, 2024
Visit Reason
This is a Biennial Follow Up Construction Survey conducted to verify correction of previously cited deficiencies related to physical plant and safety requirements.
Findings
The facility was found to have multiple deficiencies including failure to meet NFPA 72 fire alarm door unlocking requirements, unclean mechanical systems, maintenance hazards such as protruding nails, malfunctioning smoke barrier doors, missing panic hardware components, electrical receptacle without power, and exterior doors that do not operate properly.
Deficiencies (7)
| Description |
|---|
| Facility does not meet NFPA 72 requirements; doors required to be unlocked by fire alarm system remain locked until manually reset. |
| Mechanical systems not kept clean and in good repair; greasy commercial kitchen range hood filters. |
| Building not maintained free of hazards; protruding nails near door header at exit near Bedroom 301. |
| Building equipment not maintained safe and operating; smoke barrier doors require excessive force to open, missing panic hardware infill plate. |
| Smoke barrier doors do not close completely and latch to restrict fire and smoke. |
| Electrical system not maintained safe and operating; GFCI receptacle in Bedroom 413 Bath had no power. |
| Exterior entrance door cannot swing open beyond 75 degrees due to door closer limitations. |
Inspection Report
Annual Inspection
Census: 46
Deficiencies: 6
Dec 19, 2023
Visit Reason
The Adult Care Licensure Section conducted an annual, follow-up and complaint investigation on 12/19/23 to 12/20/23.
Findings
The facility was found deficient in multiple areas including failure to secure hazardous materials storage, inadequate supply of fitted sheets for residents, lack of therapeutic diet menus for residents with special dietary needs, insufficient staff to provide individual feeding assistance, and failure to maintain current restraint orders for a resident using a reclining wheelchair.
Complaint Details
The inspection included a complaint investigation component, but specific substantiation status was not stated.
Deficiencies (6)
| Description |
|---|
| The facility failed to ensure the environmental storage room containing hazardous materials was locked and not accessible to residents. |
| The facility failed to have an adequate supply of fitted sheets available on hand for resident use. |
| The facility failed to have matching therapeutic diet menus for food service guidance for a resident with physician-ordered mechanical soft diet. |
| The facility failed to ensure sufficient staff were available to provide individual feeding assistance, resulting in staff feeding two residents at the same time. |
| The facility failed to ensure an order for a restraint was current as required for a resident with a reclining wheelchair. |
| The facility failed to ensure documentation of an order for the use of restraints for a resident with a reclining wheelchair. |
Report Facts
Facility census: 46
Number of bottles of concentrated chemicals: 4
Number of soiled sheets: 20
Number of residents fed simultaneously by one staff: 2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Maintenance Director | Responsible for housekeeping and access to storage room | |
| Administrator | Provided information on housekeeping, linen supply, feeding assistance, and restraint policies | |
| Personal Care Aide (PCA) | Described feeding assistance practices and linen availability | |
| Medication Aide (MA) | Reported observations on linen handling and feeding assistance | |
| Housekeeping Director | Reported linen shortages and communication with administration | |
| Dietary Manager/Cook | Reported lack of therapeutic diet menus and meal preparation practices | |
| Resident Care Coordinator (RCC) | Provided information on feeding assistance training and restraint policies | |
| Physical Therapist | Provided information on resident mobility and therapy | |
| Hospice Nurse | Provided information on wheelchair use and policies |
Inspection Report
Follow-Up
Deficiencies: 3
Nov 16, 2022
Visit Reason
Follow-up survey conducted to verify correction of a previously cited Type A1 violation related to supervision of residents with Alzheimer's disease and history of falls.
Findings
The facility failed to provide adequate supervision for Resident #2 with Alzheimer's disease and a history of falls, resulting in multiple unwitnessed falls without new interventions beyond existing measures. Additionally, medication administration errors were observed for Residents #6 and #7, including crushing a potassium supplement that should not be crushed and administering a duplicate dose of levothyroxine.
Deficiencies (3)
| Description |
|---|
| Failure to provide supervision for Resident #2 with Alzheimer's disease and history of falls, resulting in multiple unwitnessed falls and lack of new interventions. |
| Medication administration error: potassium chloride 20mEq tablets were crushed and mixed with pudding despite being contraindicated. |
| Medication administration error: Resident #7 received duplicate doses of levothyroxine 50mcg due to medication packets being administered by incorrect dates. |
Report Facts
Medication error rate: 8
Falls: 9
Medication doses: 20
Medication doses: 50
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Resident Care Coordinator (RCC) | Responsible for fall prevention interventions and medication administration oversight. | |
| Medication Aides (MAs) | Involved in medication administration; several interviewed regarding medication errors and fall supervision. | |
| Personal Care Aides (PCAs) | Responsible for resident supervision and toileting; interviewed regarding fall prevention and supervision of Resident #2. | |
| Executive Director (ED) | Interviewed regarding facility policies on supervision and medication administration. | |
| Hospice Nurse | Provided information on Resident #2's condition and fall prevention challenges. | |
| Pharmacist | Provided information on medication crushing policies and pharmacy packing system. |
Inspection Report
Annual Inspection
Deficiencies: 5
Aug 19, 2022
Visit Reason
The Adult Care Licensure Section conducted an annual and follow-up survey and complaint investigation from 08/17/22 through 08/19/22.
Findings
The facility failed to provide adequate supervision for Resident #3, who had Alzheimer's dementia and a history of falls, resulting in serious injuries. Additionally, medication administration errors were identified for multiple residents, including failure to properly handle dropped medications and failure to ensure medication availability. Staff training and competency documentation deficiencies were also noted.
Complaint Details
The visit included a complaint investigation related to Resident #3's supervision and falls.
Severity Breakdown
Type A1 Violation: 1
Deficiencies (5)
| Description | Severity |
|---|---|
| Failed to provide supervision for Resident #3 with Alzheimer's dementia and history of falls, resulting in serious injuries including fractures and lacerations. | Type A1 Violation |
| Failed to administer medications as ordered for Residents #6 and #7 during medication pass, including errors with anticoagulant and diuretic medications. | — |
| Failed to ensure availability and proper documentation of administration of lactulose for Resident #3 and Resident #4, including failure to reorder medication timely and inaccurate eMAR documentation. | — |
| Failed to maintain accurate medication administration records (eMAR) for Resident #3, including documentation of medication administered when medication was not available. | — |
| Failed to ensure medication aide (Staff C) had validation of successfully passing the written medication aide exam as required. | — |
Report Facts
Medication error rate: 7
Falls: 6
Medication administration days: 8
Medication administration days: 11
Medication administration days: 14
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff C | Medication Aide | Failed to provide documentation of passing the written medication aide exam |
| Resident Care Coordinator | Interviewed regarding medication administration and supervision of Resident #3 | |
| Administrator | Interviewed regarding facility policies and supervision of Resident #3 and medication administration | |
| Medication Aide | Observed medication pass and discussed medication errors and supervision | |
| Primary Care Provider | Interviewed regarding medication orders and resident care | |
| Business Office Manager | Responsible for personnel records and documentation of medication aide training and exams |
Inspection Report
Follow-Up
Deficiencies: 2
Nov 29, 2018
Visit Reason
This is a Biennial Follow Up Construction Survey to address previous deficiencies cited from the Biennial Construction Survey that require corrective action and a new Plan of Correction.
Findings
The facility does not meet licensure and code requirements in effect at the time of construction or alteration. Specifically, fire rated ceiling tiles have been replaced with non-fire-rated tiles, and 2x4 light fixtures along several halls lack 'boxing' to prevent the spread of fire or smoke.
Deficiencies (2)
| Description |
|---|
| Facility does not meet licensure and code requirements at time of construction or alteration due to replacement of fire rated ceiling tiles with non-fire-rated tiles. |
| 2x4 light fixtures along the 200, 300, and 400 Halls lack 'boxing' to prevent spread of fire or smoke. |
Inspection Report
Capacity: 85
Deficiencies: 9
Sep 20, 2018
Visit Reason
The report documents a Construction Section Biennial Survey conducted to assess compliance with building codes and licensing rules applicable to the facility's physical plant and safety systems.
Findings
The survey found multiple deficiencies related to fire safety, housekeeping, building maintenance, and equipment operation. Issues included non-compliant ceiling tiles, unsecured oxygen bottles, fire safety system failures, damaged or missing door hardware, plumbing backups, and mechanical equipment dust accumulation.
Deficiencies (9)
| Description |
|---|
| Ceiling tiles do not meet UL fire resistance requirements; light fixtures lack fire/smoke spread prevention boxing; missing radiation dampers on mechanical ductwork. |
| Furnishings not maintained in good repair, including loose door hardware and missing door thresholds. |
| Facility not maintained free from hazards; unsecured oxygen bottles stored improperly. |
| Fire safety systems not maintained; holes and gaps in fire resistant rated ceilings allowing fire and smoke spread. |
| Fire safety equipment failures including doors that do not close or latch properly, open cable penetrations, damaged ceiling tiles, and unsecured heat detectors. |
| Electrical equipment not maintained safely; open junction box above ceiling. |
| Plumbing equipment not maintained; sewer backup in spa bath, removed floor sink, non-flushing toilet, and unsecured toilet fixtures. |
| Mechanical equipment not maintained; dust accumulation in supply and return air ducts, especially on radiation dampers. |
| Fire doors propped open or difficult to close, impeding smoke/fire containment. |
Report Facts
Licensed capacity: 85
Inspection Report
Follow-Up
Deficiencies: 5
Mar 2, 2017
Visit Reason
This was a Biennial Follow Up Construction Survey conducted to verify correction of previously cited deficiencies related to building maintenance and safety.
Findings
The facility was found not to have satisfactorily corrected prior deficiencies. Issues included concrete slabs in courtyards dropping and cracking, inadequate drainage causing water intrusion, emergency equipment not maintained in safe operating condition, fire/smoke barrier doors not latching properly, and a corridor door with a hole compromising fire safety.
Deficiencies (5)
| Description |
|---|
| Concrete slabs in Courtyards 1 and 2 have dropped and cracked, with inadequate drainage causing water to enter the building under doors. |
| Building emergency equipment was not maintained in a safe and operating condition, including missing exit signs. |
| Fire/smoke barrier doors near Bedroom 203 and Activity Room did not latch properly when released by the fire alarm system. |
| Laundry chute door latch was falling off and would not close completely, negating fire rating. |
| Corridor door in Old Wing Administrator Office had a hole through it, compromising fire safety. |
Report Facts
Deficiency correction timeframe: 7
Concrete slab drop measurement: 4
Concrete slab drop measurement: 1.5
Inspection Report
Follow-Up
Deficiencies: 4
Dec 14, 2016
Visit Reason
This is a Biennial Follow Up Construction Survey conducted to verify correction of previously cited deficiencies related to physical plant and safety code compliance.
Findings
The facility failed to correct prior deficiencies including improper location of the master emergency release switch for locked egress doors, hazards due to lack of general maintenance such as cracked concrete slabs and water intrusion, and multiple fire safety issues including doors not latching properly, missing fire-resistance features, and unsafe building conditions that could affect residents, staff, and visitors.
Deficiencies (4)
| Description |
|---|
| Master emergency release switch for locked egress doors was located in a locked Med Room instead of a readily accessible Nurse's Station. |
| Building was not maintained free of hazards due to cracked concrete slabs, water intrusion in courtyards, and deteriorating conditions. |
| Emergency equipment was not maintained in a safe and operating condition, including lack of exit signs and fire/smoke barrier doors not latching properly. |
| Fire safety was compromised by missing door closers, missing ceiling tiles in fire-resistance-rated assemblies, unprotected HVAC penetrations, unsealed pipe penetrations, and damaged corridor doors. |
Report Facts
Concrete slab drop: 4
Concrete slab drop: 1.5
PVC pipe diameter: 4
Inspection Report
Capacity: 114
Deficiencies: 13
Oct 21, 2016
Visit Reason
Biennial Construction Survey conducted to assess compliance with applicable building codes and licensing rules for adult care homes.
Findings
Multiple deficiencies were cited related to physical plant, fire safety, housekeeping, electrical systems, and ventilation. Issues included improperly operated special locking doors, unsecured hazardous substance storage, inadequate handrails, chronic odors, maintenance hazards, malfunctioning emergency and fire safety equipment, fire/smoke barrier failures, electrical safety violations, and non-functioning exhaust ventilation.
Deficiencies (13)
| Description |
|---|
| Failed to meet code requirements for doors with special locking arrangements; wiring diagram incomplete and emergency release switch improperly located. |
| Janitor's closet door not locked, allowing access to hazardous substances. |
| Corridor handrails loose and may not support 250 pounds. |
| Chronic unpleasant odors due to dried-up plumbing trap allowing sewer gases. |
| Freezer door seal deteriorated causing condensation. |
| Building not maintained free of hazards; cracked concrete slabs and water intrusion in courtyards. |
| Fire/smoke barrier doors did not latch properly when released by fire alarm system. |
| Emergency lighting and exit signage not functioning or missing in multiple locations. |
| Fire alarm system heat smoke detector dangling from ceiling. |
| Fire/smoke barriers had penetrations or holes not firestopped on both sides. |
| Doors to fire-resistance-rated enclosures blocked open or damaged. |
| Electrical receptacle missing cover plate; extension cord improperly used for dishwasher. |
| Exhaust ventilation system not working in soiled linen and fire alarm control panel areas, causing odor buildup. |
Report Facts
Licensed capacity: 114
Concrete slab drop: 4
Concrete slab drop: 1.5
Handrail load requirement: 250
Exhaust ventilation rate: 2
Inspection Report
Annual Inspection
Deficiencies: 1
Jun 22, 2016
Visit Reason
The Adult Care Licensure Section conducted an annual survey of the facility on 6/22/2016 to assess compliance with regulatory requirements.
Findings
The facility failed to ensure that 2 of 5 sampled staff were tested for Tuberculosis (TB) disease upon employment in compliance with control measures. Specifically, documentation of TB skin test results was missing for Staff B and Staff C.
Deficiencies (1)
| Description |
|---|
| Failed to assure 2 of 5 sampled staff were tested upon employment for Tuberculosis disease in compliance with control measures. |
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff B | Personal Care Aide | Named in deficiency related to missing TB skin test documentation. |
| Staff C | Housekeeper | Named in deficiency related to missing TB skin test documentation. |
| Administrator | Interviewed regarding TB testing procedures and deficiencies. | |
| Assistant Executive Director | AED | Interviewed regarding TB testing procedures and deficiencies. |
| Business Office Manager | BOM | Interviewed regarding TB testing procedures and deficiencies. |
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