Inspection Reports for WellQuest of Granite Bay
9747 Sierra College Blvd, Granite Bay, CA 95746, United States, CA, 95746
Back to Facility ProfileInspection Report Summary
Most inspections found no deficiencies, with routine annual and case management visits consistently showing compliance in resident care, staff training, and documentation. Several complaint investigations were unsubstantiated or found allegations unfounded, reflecting a generally responsive facility. The only deficiency occurred on December 22, 2022, when the facility was cited for not securing dangerous items from residents with dementia, posing a health and safety risk; all other complaints at that time were unsubstantiated. The most recent report from July 1, 2025, had no deficiencies and noted appropriate monitoring and follow-up of unwitnessed resident falls. This record suggests the facility has maintained or improved its compliance over time with mostly minor or isolated issues.
Deficiencies per Year
4
3
2
1
0
High
Census Over Time
Census
Capacity
Inspection Report
Census: 118
Capacity: 135
Deficiencies: 0
Jul 1, 2025
Visit Reason
The inspection was an unannounced case management visit to gather documents related to a resident who passed away and to discuss recent incident reports involving resident falls.
Findings
The facility reported multiple unwitnessed resident falls with appropriate medical evaluations and follow-up care. The administrator stated that physical and occupational therapy services are available on site and that all falls are monitored, logged, and analyzed weekly. No citations or deficiencies were issued in this report.
Report Facts
Resident falls reported: 4
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Mike Talani | Administrator | Met during inspection and provided information about resident falls and facility services. |
| Marguerite Guerrero | Business Office Director | Met during inspection. |
| Sabrina Calzada | Licensing Program Analyst | Conducted the unannounced case management inspection. |
| Maribeth Senty | Licensing Program Manager | Named in report as Licensing Program Manager. |
Inspection Report
Annual Inspection
Census: 119
Capacity: 135
Deficiencies: 0
Apr 23, 2025
Visit Reason
The inspection was an unannounced annual inspection conducted to evaluate compliance with licensing requirements for the facility.
Findings
The inspection found no health or safety concerns in the areas toured, and all resident and staff files reviewed were organized, current, and complete. Medications were administered per orders, and staff training and certifications were up to date. No deficiencies were observed during the inspection.
Report Facts
Residents in Memory Care Unit: 33
Residents in Assisted Living receiving services: 73
Residents not on services: 13
Residents under hospice care: 6
Fire extinguisher last service date: Apr 11, 2025
Resident files reviewed: 10
Staff files reviewed: 5
Resident medication files reviewed: 1
Hot water temperature range (°F): 107
Hot water temperature range (°F): 109
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Michael Talani | Administrator | Met with Licensing Program Analyst during inspection and named in report |
| Sabrina Calzada | Licensing Program Analyst | Conducted the inspection and authored the report |
| Marguerite Guerrero | Business Office Director | Met with Licensing Program Analyst during inspection |
Inspection Report
Census: 119
Capacity: 135
Deficiencies: 0
Apr 23, 2025
Visit Reason
The inspection was an unannounced case management visit related to several incident reports submitted to the Department, including falls and missing personal items reported in March 2025.
Findings
The inspection found that incident reports were properly documented and investigated, with interventions and training provided regarding resident safety and safeguarding personal items. No deficiencies were issued in this report.
Report Facts
Incident reports discussed: 4
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Mike Talani | Administrator | Met with Licensing Program Analyst during inspection and provided training regarding theft and loss |
| Sabrina Calzada | Licensing Program Analyst | Conducted the unannounced case management inspection |
| Marie Valdiviezo | Resident Care Coordinator | Discussed incident reports with Licensing Program Analyst |
Inspection Report
Complaint Investigation
Census: 113
Capacity: 135
Deficiencies: 0
May 2, 2024
Visit Reason
The inspection was an unannounced case management visit related to several incident reports received in the last few weeks, including resident falls and an incident involving possible abuse.
Findings
The facility appropriately sent residents for emergency medical care following incidents and provided staff training on abuse reporting and medication documentation errors. There were no deficiencies cited in this report.
Complaint Details
The visit was complaint-related due to incident reports including an unwitnessed fall with injury, a resident scream associated with bruising, and a non-hospice resident death. The Ombudsman conducted a follow-up and found no concerns. Police were involved and a report was filed. Staff received training on abuse reporting and timely documentation.
Report Facts
Capacity: 135
Census: 113
Date of incidents: Apr 23, 2024
Date of incidents: Apr 8, 2024
Date of incidents: Apr 14, 2024
Date of incidents: Apr 16, 2024
Date of incidents: Apr 18, 2024
Date of death: May 1, 2024
Staff training date: Apr 25, 2024
Staples removal days: 10
Pool sign order date: Apr 28, 2024
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Mike Talani | Administrator | Met during inspection and involved in incident discussions |
| Sabrina Calzada | Licensing Program Analyst | Conducted the inspection |
| Maribeth Senty | Licensing Program Manager | Named in report as Licensing Program Manager |
| Margarita Guerrero | Business Office Director | Met during inspection and involved in incident discussions |
| Lance Ramos | Memory Care Director | Met during inspection and involved in incident discussions |
| Nekia Xavier | LVN Health and Wellness Director | Met during inspection and involved in incident discussions and resident assessments |
Inspection Report
Annual Inspection
Census: 119
Capacity: 135
Deficiencies: 0
Apr 4, 2024
Visit Reason
The inspection was an unannounced annual inspection conducted to evaluate compliance with licensing requirements for the facility.
Findings
The inspection found no health or safety concerns in the facility areas toured. Resident files, medication administration, staff training, and vehicle services were reviewed and found to be in compliance. No deficiencies were issued during the inspection.
Report Facts
Residents in Memory Care Unit: 34
Residents in Assisted Living receiving services: 55
Residents not on services: 30
Residents under hospice care: 5
Resident files reviewed: 20
Resident medication files reviewed: 2
Staff files reviewed: 10
Vehicles reviewed: 2
Fire extinguisher last service date: Mar 6, 2024
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Michael Talani | Administrator | Met with Licensing Program Analyst during inspection |
| Sabrina Calzada | Licensing Program Analyst | Conducted the annual inspection |
| Marguerite Guerrero | Business Office Director | Met with Licensing Program Analyst during inspection |
| Nekia Xavier | LVN Health and Wellness Director | Assisted in medication review for residents |
| Maribeth Senty | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 114
Capacity: 135
Deficiencies: 0
Mar 6, 2024
Visit Reason
The inspection was conducted as a case management visit to obtain additional information on several incident reports recently submitted to the Department.
Findings
The facility appropriately sent residents out for emergency medical care in each situation and provided staff training when a medication documentation error was made. There were no deficiencies cited in this report.
Complaint Details
The visit was complaint-related, investigating incidents including unwitnessed falls, medication documentation errors, emergency room visits, and a resident passing unexpectedly without hospice care. No substantiation status was explicitly stated.
Report Facts
Facility capacity: 135
Resident census: 114
Incident dates: 6
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Nekia Xavier | LVN Health and Wellness Director | Met during inspection and involved in incident discussions |
| Mike Talani | Administrator | Met during inspection and involved in incident discussions |
| Lance Ramos | Memory Care Director | Met during inspection and involved in incident discussions |
| Sabrina Calzada | Licensing Program Analyst | Conducted the inspection |
| Maribeth Senty | Licensing Program Manager | Named in report header |
Inspection Report
Census: 117
Capacity: 135
Deficiencies: 0
Jan 11, 2024
Visit Reason
The inspection was an unannounced case management visit to review an incident report involving a resident's unwitnessed fall and to assess the facility's response and care plan.
Findings
The facility acted timely and appropriately in sending the resident to the hospital following the fall. The resident's care plan was current and indicated independence with mobility. No deficiencies were issued during this inspection.
Report Facts
Incident date: Jan 5, 2024
Incident report submission date: Jan 9, 2024
Care plan date: Jan 3, 2024
Facility capacity: 135
Facility census: 117
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Sabrina Calzada | Licensing Program Analyst | Conducted the case management inspection |
| Margarita Guerrero | Business Office Director | Met with Licensing Program Analyst during inspection |
| Pari Manouchehri | Administrator | Facility administrator mentioned in report |
Inspection Report
Complaint Investigation
Census: 114
Capacity: 135
Deficiencies: 0
Sep 19, 2023
Visit Reason
The visit was an unannounced complaint investigation conducted in response to an allegation that staff were not properly trained.
Findings
The investigation reviewed training records and interviewed relevant staff. The allegation was found to be unfounded as the evidence did not meet the preponderance of evidence standard.
Complaint Details
The complaint alleged that staff were not properly trained. The investigation concluded the allegation was unfounded, meaning it was false or without reasonable basis.
Report Facts
Training hours: 33.65
Complaint received date: May 17, 2023
Investigation visit duration: 1
Staff training days: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Pari Manouchehri | Administrator | Met with during investigation and interview |
| Melissa Parks | Licensing Program Analyst | Conducted the complaint investigation |
| Maribeth Senty | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Census: 110
Capacity: 135
Deficiencies: 0
May 18, 2023
Visit Reason
The visit was a case management health and safety visit regarding residents S1 and S2, involving review of their medical and care documentation and interviews.
Findings
No deficiencies were cited during the visit. The licensing analyst reviewed files, interviewed residents, and conducted an exit interview.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Pari Manouchehri | Administrator | Met with licensing analyst during the case management visit |
Inspection Report
Annual Inspection
Census: 112
Capacity: 135
Deficiencies: 0
Mar 6, 2023
Visit Reason
The inspection was conducted as the required annual inspection to evaluate compliance with health and safety regulations.
Findings
During the annual inspection, all resident and staff files were found to contain the required paperwork and training. The facility tour revealed no health or safety violations, and water temperatures were within the required range. No deficiencies were cited.
Report Facts
Capacity: 135
Census: 112
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Melissa Parks | Licensing Program Analyst | Conducted the annual inspection and reviewed resident and staff files |
| Pari Manouchehri | Administrator | Facility administrator who toured the facility with the Licensing Program Analyst |
Inspection Report
Complaint Investigation
Census: 101
Capacity: 135
Deficiencies: 1
Dec 22, 2022
Visit Reason
The inspection was an unannounced complaint investigation visit conducted to investigate multiple allegations including unsafe access to dangerous items by residents, staff training, medication administration, record maintenance, confidentiality, cleanliness, food appropriateness, toileting, bathing, and staffing sufficiency.
Findings
The investigation substantiated the allegation that the facility did not make dangerous items inaccessible to residents with dementia, posing an immediate threat to their health and safety. All other allegations including staff training, medication administration, record maintenance, confidentiality, cleanliness, food appropriateness, toileting, bathing, and staffing sufficiency were found to be unfounded based on interviews, observations, and documentation.
Complaint Details
The complaint investigation was substantiated for the allegation that the facility does not make dangerous items inaccessible to residents. Other allegations were found to be unfounded. The substantiation was based on observations, interviews, and review of physician documentation indicating risk to residents if allowed access to grooming and hygiene items.
Severity Breakdown
Type A: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Facility failed to make dangerous items inaccessible to residents with dementia, allowing unlocked hygiene and grooming items accessible to at-risk residents. | Type A |
Report Facts
Capacity: 135
Census: 101
Deficiencies cited: 1
Plan of Correction Due Date: 1
Staffing levels: Memory care unit staffed with AM shift: 1 med tech, 3 caregivers, activity director; PM shift: 1 med tech, 3 caregivers; NOC shift: 1 med tech, 2 caregivers
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Melissa Parks | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Maribeth Senty | Licensing Program Manager | Oversaw the complaint investigation process |
| Pari Manouchehri | Administrator | Facility administrator interviewed during investigation |
Inspection Report
Complaint Investigation
Census: 98
Capacity: 135
Deficiencies: 0
Oct 31, 2022
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 08/03/2022 regarding staff training and mask-wearing compliance.
Findings
The investigation found the allegation that staff were not trained to be unfounded after reviewing training records and conducting interviews. The allegation that staff were not wearing masks was found to be unsubstantiated due to lack of sufficient evidence.
Complaint Details
The complaint investigation addressed two main allegations: staff not being trained and staff not wearing masks. The staff training allegation was found to be unfounded, meaning the allegation was false or without reasonable basis. The mask-wearing allegation was unsubstantiated, meaning there was insufficient evidence to prove the violation occurred.
Report Facts
Capacity: 135
Census: 98
Residents interviewed: 6
Staff interviewed: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Pari Manomhehri | Administrator | Met with during investigation and exit interview |
| Lavinia Muscan | Licensing Program Analyst | Conducted the complaint investigation |
| Laura Munoz | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Complaint Investigation
Census: 67
Capacity: 135
Deficiencies: 0
Apr 20, 2022
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2021-12-30 alleging that staff did not follow a resident's care plan resulting in multiple UTIs.
Findings
The investigation included interviews with staff and review of medical and facility records. Although the resident was diagnosed with multiple UTIs during their stay, the department found insufficient evidence to prove the allegation of neglect by the facility and therefore found the complaint unsubstantiated.
Complaint Details
The complaint alleged that staff did not follow the resident's care plan resulting in multiple UTIs. The investigation reviewed medical records, service plans, and staff interviews. The allegation was found unsubstantiated due to lack of preponderance of evidence.
Report Facts
Facility capacity: 135
Census: 67
Complaint receipt date: Dec 30, 2021
Number of staff interviewed: 6
Number of National Home Health Agency staff interviewed: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Sarena Keosavang | Licensing Program Analyst | Conducted the complaint investigation |
| Anthony Perez | Licensing Program Manager | Oversaw the complaint investigation |
| Deziree Thitphaneth | Health & Wellness Director | Facility staff met with during investigation |
Inspection Report
Annual Inspection
Census: 86
Capacity: 135
Deficiencies: 0
Mar 2, 2022
Visit Reason
The inspection was an unannounced Required-1 Year Inspection focusing on the infection control domain to ensure compliance with health and safety standards.
Findings
The facility was found to be in substantial compliance with no immediate health, safety, or personal rights violations observed. No deficiencies were cited as a result of the inspection.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| LaDonna Hasty | Acting Executive Director | Met with Licensing Program Analyst during inspection and involved in infection control domain review. |
| Deziree Thitphaneth | Health & Wellness Director | Participated in infection control domain review during inspection. |
| Sarena Keosavang | Licensing Program Analyst | Conducted the Required-1 Year Inspection. |
| Anthony Perez | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Census: 77
Capacity: 135
Deficiencies: 0
Oct 26, 2021
Visit Reason
The visit was an unannounced Case Management - Incident inspection conducted to review an unusual incident involving a resident's unwitnessed fall and injury.
Findings
The inspection found no deficiencies. The resident who fell was transferred to the ER and diagnosed with a nasal bone fracture, and the facility provided requested medical records for review.
Report Facts
Resident census: 77
Facility capacity: 135
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jessica Galvez | Business Director | Met with Licensing Program Analyst during the visit |
| Deziree Thitphaneth | Health and Wellness Director | Met with Licensing Program Analyst during the visit |
| Sarena Keosavang | Licensing Program Analyst | Conducted the Case Management visit |
| Anthony Perez | Licensing Program Manager | Named in report header |
Inspection Report
Original Licensing
Capacity: 135
Deficiencies: 0
May 4, 2021
Visit Reason
The visit was an announced Pre-Licensing Inspection conducted to evaluate the facility's readiness for licensing.
Findings
The facility was found to be ready for licensing with no obstructions in passageways, required furniture and safety equipment present, and compliance with COVID-19 screening protocols. The facility is not yet licensed and is subject to final approval by the Central Application Bureau.
Report Facts
Facility capacity: 135
Census: 0
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Pari Manouchehri | Administrator | Met with Licensing Program Analysts during the inspection and participated in exit interview |
Inspection Report
Original Licensing
Capacity: 135
Deficiencies: 0
Apr 23, 2021
Visit Reason
The visit was an office evaluation for original licensing of the facility, including verification of applicant and administrator qualifications and understanding of regulatory requirements.
Findings
The Component II evaluation was successfully completed via telephone, confirming the applicant and administrator's understanding of Title 22 regulations, facility operation, staff qualifications, program policies, and compliance requirements.
Report Facts
Capacity: 135
Census: 0
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Pari Manomhehri | Administrator | Administrator participating in the licensing evaluation |
| Dean Mattsson | Applicant | Applicant participating in the licensing evaluation |
| Julia Kim | Licensing Program Manager | Named as Licensing Program Manager on the report |
| Thai Doan | Licensing Program Analyst | Named as Licensing Program Analyst on the report |
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