Inspection Reports for Wenatchee Senior Living
1550 CHERRY STREET, WENATCHEE, WA, 98801
Back to Facility ProfileDeficiencies (last 4 years)
Deficiencies (over 4 years)
8 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
27% worse than Washington average
Washington average: 6.3 deficiencies/yearDeficiencies per year
12
9
6
3
0
Census
Latest occupancy rate
79 residents
Based on a September 2025 inspection.
Census over time
Inspection Report
Follow-Up
Census: 79
Deficiencies: 1
Date: Sep 30, 2025
Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility on 09/30/2025 to verify correction of previously cited deficiencies related to medication services.
Complaint Details
The complaint investigation was triggered by an allegation that a named resident did not receive a medication as prescribed for an infection. The investigation confirmed a failed provider practice with citation(s) written due to delayed medication administration.
Findings
The follow-up inspection found no deficiencies and confirmed that previously cited deficiencies related to medication services were corrected. The prior complaint investigation found that a resident did not receive prescribed medication for an infection until eight days after it was prescribed due to failure to transcribe the physician's order into the Medication Administration Record.
Deficiencies (1)
Failure to ensure medication was administered in accordance with the negotiated service agreement, resulting in an eight-day delay in antibiotic treatment for a resident.
Report Facts
Total residents: 79
Resident sample size: 4
Days delay in medication administration: 8
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Nicole Mcgraw | Community Complaint Investigator | Conducted the complaint investigation and follow-up inspection |
| Laura Williams-Davis | ALF Field Manager | Signed the follow-up inspection letter and statement of deficiencies |
| Staff A | Resident Care Coordinator | Received the antibiotic medication and failed to transcribe the order into the MAR |
| Staff B | Medication Technician | Received physician call about delayed antibiotic administration |
| Staff C | Licensed Practical Nurse | Explained the medication administration process and error |
Inspection Report
Complaint Investigation
Census: 76
Deficiencies: 1
Date: Aug 26, 2025
Visit Reason
The inspection was conducted as an unannounced on-site complaint investigation regarding the facility's failure to notify and involve the identified resident's legal representative prior to issuing a discharge notice.
Complaint Details
The complaint alleged that the facility did not notify and involve the identified resident's legal representative prior to issuing a discharge notice. The complaint was substantiated with a failed provider practice identified and citations written.
Findings
The facility failed to notify the resident's legal representative before issuing a 30-day discharge notice, violating resident rights and legal requirements. The investigation confirmed that the resident required family assistance for major decisions and the facility did not involve the legal representative as required.
Deficiencies (1)
Facility failed to notify and involve the identified resident's legal representative prior to issuing a discharge notice.
Report Facts
Total residents: 76
Resident sample size: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Melissa Milanez | Community Complaint Investigator | Department staff who conducted the on-site verification and investigation |
Inspection Report
Follow-Up
Census: 75
Capacity: 75
Deficiencies: 1
Date: Jul 30, 2025
Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously identified deficiencies related to medication availability.
Complaint Details
Complaint investigation conducted from 05/15/2025 through 06/05/2025 regarding a named resident not receiving medications as ordered by physician. The complaint was substantiated with failed provider practice identified and citations written.
Findings
The follow-up inspection on 07/30/2025 found no deficiencies, indicating that the facility corrected prior issues regarding nonavailability of medications. The earlier complaint investigation found that the facility failed to ensure residents received prescribed medications timely, resulting in citations.
Deficiencies (1)
Failure to have resident medications available to administer to residents, resulting in missed doses and risk to residents' health.
Report Facts
Total residents: 75
Resident sample size: 13
Missed doses: 5
Missed doses: 17
Completion date for plan of correction: Jun 30, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Nicole Mcgraw | Community Complaint Investigator | Conducted the complaint investigation and on-site verification |
| Laura Williams-Davis | ALF Field Manager | Signed follow-up inspection letter and statement of deficiencies |
| Gilbert Lutes | Executive Director | Named as responsible person in plan of correction |
| Mary Miller | Regional Nurse Director of Nursing | Named as responsible person in plan of correction |
Inspection Report
Life Safety
Deficiencies: 0
Date: Jul 22, 2025
Visit Reason
The Office of the State Fire Marshal conducted a fire safety inspection at the facility on 07/22/2025.
Findings
No violations were observed during this inspection, indicating full compliance with fire safety regulations.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Andrea Ely | Deputy State Fire Marshal | Signed the inspection report. |
| Alfredo Gonzalez | Maintenance Director | Named as Owner's Representative on the report. |
Inspection Report
Complaint Investigation
Census: 77
Deficiencies: 1
Date: Feb 26, 2025
Visit Reason
The inspection was a follow-up to a complaint investigation regarding a named resident not receiving appropriate notification prior to being moved to a new apartment.
Complaint Details
The complaint alleged that a named resident did not receive appropriate notification that they were being moved to a new apartment. The investigation confirmed a failed provider practice with citation written. The resident was given only 4 days verbal notice instead of the required 30 days written notice, causing distress.
Findings
The follow-up inspection on 02/26/2025 found no deficiencies, indicating that the previously cited deficiency related to failure to provide 30-day written notice of room change was corrected. The original complaint investigation found that the facility failed to provide the required 30-day written notice to one resident before moving them to a smaller apartment, causing distress.
Deficiencies (1)
Failure to provide 30-day written notification prior to resident room change, resulting in resident distress.
Report Facts
Total residents: 77
Resident sample size: 5
Closed records sample size: 0
Days notice required: 30
Days verbal notice given: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Nicole Velazquez | Community Complaint Investigator | Investigator who conducted the complaint investigation and follow-up |
| Laura Williams-Davis | ALF Field Manager | Signed follow-up inspection letter |
| Staff A | Business Office Manager | Provided statement regarding notice given to resident |
Inspection Report
Life Safety
Deficiencies: 12
Date: Jan 15, 2025
Visit Reason
The Office of the State Fire Marshal conducted an inspection at the Avamere at Wenatchee facility to assess compliance with fire protection and safety codes.
Findings
Multiple violations related to electrical safety, fire-resistance-rated construction, inspection and maintenance, and sprinkler system testing were observed. All noted violations were corrected during the inspection except for documentation deficiencies related to sprinkler system testing and inspection.
Deficiencies (12)
In Room 102 an unfused multiplug adaptor was in use.
In the Salon an unfused multiplug adaptor was in use.
In Room 138 a white extension cord was in use.
In the Kitchen an outlet cover is missing.
In the second floor Mechanical Room there were two penetrations in the ceiling.
The facility failed to provide documentation of the deficiencies corrected from the fire and smoke dampers inspection from 11/07/2022.
The facility failed to provide documentation of the annual forward flow testing.
The facility failed to provide documentation of the first quarterly sprinkler system testing from 2024.
Room 138 was missing an escutcheon cap.
Room 137 was missing an escutcheon cap in the closet.
Documentation of testing of the exterior canopy sprinkler heads for greater than 10 years was not provided.
Documentation of testing of quick response sprinkler heads for greater than 20 years was not provided; sprinkler heads in riser room were dated 2004.
Report Facts
Next inspection scheduled on or after: Dec 31, 2025
Next inspection scheduled on or after: Jan 3, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Gilbert Lutes | Executive Director | Signed as Owner or Authorized Representative |
| Andrea Ely | Deputy State Fire Marshal | Conducted inspection and signed report |
Inspection Report
Complaint Investigation
Census: 79
Deficiencies: 3
Date: Dec 19, 2024
Visit Reason
The inspection was an unannounced on-site complaint investigation conducted due to allegations including pain medication used for pain not related to prescribed reason, a resident had a fall with injury, and residents' medications left on the counter to be taken at a later time.
Complaint Details
The complaint investigation was substantiated with failed provider practices identified and citations written. Allegations included inappropriate use of pain medication, a resident fall with injury, and improper medication handling.
Findings
The investigation found failed provider practices including failure to notify the provider of a resident's significant change in condition after a fall, failure to provide safe medication services placing a resident at risk of medication error, and leaving medications on counters for residents to take later. Citations were written for these deficiencies.
Deficiencies (3)
Failure to notify the provider of a resident's significant change in condition after a fall.
Failure to provide safe medication services for a resident, placing them at risk of medication error.
Leaving residents' medications on the counter to be taken later, contrary to facility policy.
Report Facts
Total residents: 79
Resident sample size: 2
Closed records sample size: 1
Complaint numbers referenced: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Laura Williams-Davis | ALF Field Manager | Investigator and signatory on the investigation and statement of deficiencies |
| Jessica Clapp | Assisted Living Facility Licensor | Department staff who did the on-site verification |
Inspection Report
Follow-Up
Deficiencies: 0
Date: Jul 18, 2024
Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies.
Findings
The follow-up inspection found no deficiencies and confirmed that the facility meets the Assisted Living Facility licensing requirements.
Report Facts
Compliance Determination Number: 44459
Compliance Determination Number: 41433
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jessica Clapp | Assisted Living Facility Licensor | Department staff who did the on-site verification |
| Stephanie Jenks | Field Manager | Signed the follow-up inspection letter |
Inspection Report
Complaint Investigation
Census: 76
Deficiencies: 1
Date: Jan 10, 2024
Visit Reason
The inspection was an unannounced on-site complaint investigation conducted from 01/10/2024 through 01/23/2024 regarding an allegation that a named resident was diagnosed with a reportable infectious disease.
Complaint Details
The complaint investigation was based on an allegation that a named resident was diagnosed with a reportable infectious disease. The investigation confirmed failed provider practice with citations written.
Findings
The investigation found an outbreak of a reportable infectious disease and identified a failed practice related to expired respiratory fit testing for staff, placing residents, staff, and visitors at risk of exposure to SARS-CoV-2. Citations were written for these deficiencies.
Deficiencies (1)
Expired respiratory fit testing for staff, failing to implement a Respiratory Protection Program placing residents, staff, and visitors at risk of exposure to SARS-CoV-2.
Report Facts
Total residents: 76
Resident sample size: 7
Closed records sample size: 0
Positive COVID-19 cases: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Brittney Shull | Community Complaint Investigator | Department staff who conducted the on-site verification and investigation |
| Gwin Kaercher | Field Manager | Signed correspondence related to the inspection and compliance determination |
Inspection Report
Complaint Investigation
Census: 67
Deficiencies: 9
Date: Aug 1, 2023
Visit Reason
The inspection was conducted as a follow-up and complaint investigation related to allegations of a resident fall and pressure injuries to a resident's bilateral buttocks.
Complaint Details
The complaint investigation involved allegations of a resident fall and pressure injuries to bilateral buttocks. The investigation found the facility failed to properly investigate, notify, monitor, and treat the pressure injuries, leading to harm and placing residents at risk. The complaint was substantiated with citations issued.
Findings
The facility was found to have failed in investigating and treating pressure injuries, monitoring skin conditions, updating medical records, and ensuring proper care after a resident's fall and injury. Deficient practices were identified and citations were written for multiple WAC regulations.
Deficiencies (9)
Failure to investigate the cause of new skin issues, make appropriate notifications, update medical records, monitor skin conditions, and seek treatment for pressure injuries.
Failure to reflect changes in condition after a resident's fall with injury in nursing assessment or care plan.
Failure to monitor skin and implement assessed interventions for a resident who developed skin injuries, placing residents at risk of skin injuries.
Failure to investigate and document actions for alleged or suspected abuse, neglect, or incidents jeopardizing resident health or life.
Failure to ensure residents were protected from neglect when failing to provide interventions, monitor skin injuries, and update negotiated service agreements.
Failure to monitor and ensure negotiated service agreements were updated with interventions and treatment to address and prevent skin issues.
Failure to monitor skin log for deep tissue injuries and implement treatment for skin conditions.
Failure to ensure staff did not abuse or neglect residents and to investigate and document incidents appropriately.
Failure to monitor and treat pressure injuries, resulting in worsening conditions and new open wounds.
Report Facts
Total residents: 67
Resident sample size: 7
Resident skin injury measurements: 3.5
Resident skin injury measurements: 2
Stage 3 pressure injury size: 1
Stage 3 pressure injury size: 0.5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Nicole Velazquez | Community Complaint Investigator | Investigator for the complaint investigation |
| Michelle Closner | Field Manager | Signed follow-up inspection letter |
| Anna Cairns | ALF Long Term Care Surveyor | Conducted on-site verification during follow-up inspection |
| Elaine Lopez | Licensor | Conducted on-site verification during follow-up inspection |
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: May 23, 2023
Visit Reason
The Department of Social and Health Services completed a Complaint Investigation at Avamere at Wenatchee on May 23, 2023, due to allegations of neglect related to resident care.
Complaint Details
The visit was complaint-related and resulted in a substantiated finding of neglect due to failure to provide proper care and interventions for skin injuries to one resident.
Findings
The licensee failed to protect residents from neglect by not providing interventions, monitoring skin injuries, and updating the Negotiated Service Agreement for one resident, resulting in the resident developing three skin injuries and experiencing discomfort.
Deficiencies (1)
Failure to provide interventions, monitor skin injuries, and update the Negotiated Service Agreement for one resident, resulting in three skin injuries.
Report Facts
Civil fine amount: 1000
Number of skin injuries developed: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Matt Hauser | Compliance Specialist | Signed the letter regarding the civil fine and complaint investigation |
| Michelle Closner | Field Manager | Contact person for plan of correction and appeals |
Inspection Report
Complaint Investigation
Census: 71
Deficiencies: 2
Date: Mar 23, 2023
Visit Reason
The Department completed a complaint investigation of the Assisted Living Facility on 03/23/2023 due to complaint number 72203 regarding failure to meet Assisted Living Facility requirements.
Complaint Details
The complaint investigation was substantiated, finding failures in notification related to a resident's hospital admission and an unwitnessed fall with fracture.
Findings
The investigation found that the facility failed to notify the Home and Community Services worker of a resident's admission to the hospital and failed to notify the department of a resident's unwitnessed fall with a fracture. The family member was notified of the hospitalization, and staff were available and responsive to resident needs.
Deficiencies (2)
Failed to notify the Home and Community Services worker of the resident's admission to the hospital.
Failed to notify the department of the resident's unwitnessed fall with a fracture.
Report Facts
Total residents: 71
Resident sample size: 1
Closed records sample size: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Brittney Shull | Community Complaint Investigator | Investigator who conducted the complaint investigation |
| Nicole Velazquez | Community Complaint Investigator | Investigator who conducted the complaint investigation |
| Michelle Closner | Field Manager | Signed the report as Field Manager |
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Dec 28, 2022
Visit Reason
A complaint inspection was conducted due to a fire sprinkler pipe rupture caused by cold weather at Avamere at Wenatchee in Wenatchee, Washington.
Complaint Details
Complaint #63407 involved a fire sprinkler pipe rupture due to weather-related causes. No evacuation or injuries occurred. The fire department responded and the facility was placed on fire watch until repairs were completed.
Findings
The fire sprinkler pipe ruptured due to cold weather, the facility was placed on fire watch, which was discontinued after repairs. Facility procedures were followed and no code violations were observed.
Report Facts
Complaint number: 63407
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Barbara Maier | Deputy State Fire Marshal | Signed the inspection report |
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