Occupancy rate
59%
In line with Iowa averageMix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Nursing Home
West Point Care Center
West Point Care Center is committed to caring for the communities of West Point and surrounding areas. It provides skilled nursing services, rehabilitation, and a variety of activities to enhance the quality of life for residents. The center offers a warm, homelike setting with personalized care and support.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
46
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
58.7%
Residents per day (avg)
29
Occupancy rate
58.7%
Residents per day (avg)
29
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
35% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
42% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
23% of new residents, often for long-term daily care.
Typical stay
9 - 10 months
Finances and operations
Privately-owned community
Home revenue
$4.0M
Profit
$218.0K
Privately-owned community
Home revenue
$4,038,047.00
Profit
$217,998.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$3.8M
46-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
About this community
Occupancy
In line with Iowa averageOccupied beds
27 / 46
Average residents
51 per day
License details
Facility type
Free Standing Nf/snf
Status
Active
County:
Lee
Additional licensing details
License number:
560646
CMS Certification Number:
165569
Certification type:
FALSE
Ownership & operating entity
West Point Care Center is administrated by Hattie Boyer.
Safety & Compliance
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
Contact Information
Email:
[email protected]
Fax:
3198376186
Amenities & Lifestyle
Programs & Activities
Specific Programs
Services, Rehab, Gallery, Careers, Contact Us
Dining & Nutrition
Food Description
Home-cooked meals and snacks provided.
Meals Included
Yes
Meal Schedule
Meals served three times a day.
Inspection History
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
17 visits/inspections
Iowa average: 17 visits/inspections
Iowa average: 0 inspections
Show Inspection Reports
Latest inspection
Date:June 12, 2025
25 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for West Point Care Center
The most recent inspection on June 12, 2025 found the facility to be in substantial compliance with no deficiencies cited. Prior inspections showed some deficiencies related mainly to updating care plans, medication administration, and accident hazard prevention, with earlier reports also noting issues in resident care such as shower provision and staff supervision. Complaint investigations included both substantiated and unsubstantiated cases, with substantiated complaints involving inadequate care coordination, failure to protect residents from abuse, and supervision lapses leading to elopement. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history shows some recurring issues but also periods of compliance, indicating a mixed pattern without a clear trend of consistent improvement or decline.
Health Inspection History
Inspections
Total health inspections
4
Iowa average 4.9
Last Health inspection on May 2025
Total health citations
15
Iowa average 21.7
Citations per inspection
3.75
Iowa average 4.11
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
10 of 15 citations resulted from standard inspections; 2 of 15 resulted from complaint investigations; and 3 of 15 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
67% worse than Iowa averageIowa average: 0.6
Serious Health citations
1
1
11% worse than Iowa averageIowa average: 0.9
1 critical citation
1 serious citation
13 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 29, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 29, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
May 29, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
May 29, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
May 29, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
May 29, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Mar 13, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Mar 13, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Iowa The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
Akron Care Center, INC
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Akron
45
98.1%
+30%
4.71
+10%
0
4
0
42
City Of Akron
$4,7M
$2,1M
46.1%
165595
West Point Care Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
West Point
46
68.5%
-9%
4.51
+5%
1
15
2
29
Johnson, Miriam
$4,0M
$1,6M
40.9%
165569
Accura HealthCare of Carlisle
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Carlisle
46
80.5%
+7%
5.85
+36%
0
17
2
39
American Healthcare Associates Inc
$4,1M
$2,5M
59.9%
165311
Accura Healthcare of Spirit Lake
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Spirit Lake
85
66.6%
-12%
4.29
0%
1
21
1
65
-
$7,1M
$3,0M
42.7%
165528
Accura Healthcare of Lake City, LLC
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Lake City
46
70.4%
-7%
5.17
+20%
4
39
4
40
Accura Healthcare Of The Heartland Llc
$2,0M
$1,0M
47.4%
165082
Places of interest near West Point Care Center
West Point, IA 526569502
West Point, IA 526569502
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
102
Employees
39
Contractors
63
Staff to resident ratio
3.78:1
89% better than Iowa averageIowa average ratio: 2.00:1
Avg staff/day
20
Average shift
6.7 hours
9% worse than Iowa averageIowa average: 7.4 hours
Total staff hours (quarter)
12,101
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
14
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.4 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
8
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
60
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
22.7%
2,743 contractor hours this quarter
Certified Nursing Assistant: 41
Registered Nurse: 8
Physical Therapy Assistant: 4
Licensed Practical Nurse: 3
Physical Therapy Aide: 2
Respiratory Therapy Technician: 1
Qualified Social Worker: 1
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 19 | 41 | 60 | 6,303 | 91 | 100% | 7 |
| Registered Nurse | 6 | 8 | 14 | 1,530 | 91 | 100% | 6.4 |
| Licensed Practical Nurse | 5 | 3 | 8 | 1,249 | 89 | 98% | 7.2 |
| Medication Aide/Technician | 3 | 0 | 3 | 610 | 74 | 81% | 7.6 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Dietitian | 2 | 0 | 2 | 410 | 61 | 67% | 6.4 |
| RN Director of Nursing | 1 | 0 | 1 | 406 | 59 | 65% | 6.9 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 330 | 65 | 71% | 5.1 |
| Nurse Practitioner | 1 | 0 | 1 | 243 | 32 | 35% | 7.6 |
| Other Dietary Services Staff | 1 | 0 | 1 | 231 | 36 | 40% | 6.4 |
| Physical Therapy Assistant | 0 | 4 | 4 | 163 | 51 | 56% | 3.1 |
| Occupational Therapy Aide | 0 | 1 | 1 | 71 | 16 | 18% | 4.5 |
| Physical Therapy Aide | 0 | 2 | 2 | 53 | 21 | 23% | 2.4 |
| Qualified Social Worker | 0 | 1 | 1 | 27 | 30 | 33% | 0.9 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 9 | 3 | 3% | 2.8 |
| Medical Director | 0 | 1 | 1 | 1 | 1 | 1% | 1 |
60 Certified Nursing Assistant
% of Days
100%
14 Registered Nurse
% of Days
100%
8 Licensed Practical Nurse
% of Days
98%
3 Medication Aide/Technician
% of Days
81%
1 Administrator
% of Days
64%
2 Dietitian
% of Days
67%
1 RN Director of Nursing
% of Days
65%
1 Respiratory Therapy Technician
% of Days
71%
1 Nurse Practitioner
% of Days
35%
1 Other Dietary Services Staff
% of Days
40%
4 Physical Therapy Assistant
% of Days
56%
1 Occupational Therapy Aide
% of Days
18%
2 Physical Therapy Aide
% of Days
23%
1 Qualified Social Worker
% of Days
33%
1 Occupational Therapy Assistant
% of Days
3%
1 Medical Director
% of Days
1%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
27 residents
Residents by payment source
Medicare
3 residents (11.1%)
Medicaid
15 residents (55.6%)
Private pay or other
9 residents (33.3%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.8
34% better than Iowa averageIowa average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.6
28% better than Iowa averageIowa average: 21.6
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.8%
Percent of long-stay residents whose need for help with daily activities has increased
15.8%
16% better than Iowa averageIowa average: 18.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
11.2%
Percent of long-stay residents whose ability to move independently worsened
11.2%
43% better than Iowa averageIowa average: 19.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.7%
25% better than Iowa averageIowa average: 26.2%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Iowa averageIowa average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.9%
Percent of long-stay high risk residents with pressure ulcers
2.9%
34% better than Iowa averageIowa average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Iowa averageIowa average: 2.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.0%
Percent of long-stay residents who lose too much weight
4.0%
19% better than Iowa averageIowa average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
4.9%
Percent of long-stay residents who have depressive symptoms
4.9%
25% worse than Iowa averageIowa average: 3.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
17.4%
Percent of long-stay residents who received an antipsychotic medication
17.4%
8% better than Iowa averageIowa average: 19.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
In line with Iowa averageIowa average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.6%
In line with Iowa averageIowa average: 95.3%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
65.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
65.2%
23% worse than Iowa averageIowa average: 85.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Iowa averageIowa average: 1.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$14K
72% lower than Iowa averageIowa average: $48K
Number of fines
1
41% fewer fines than Iowa averageIowa average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
88% more payment denials than Iowa averageIowa average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$14K
Iowa average
$48K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 22, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 22, 2024
$14K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jan 22, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jan 22, 2024
26 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for West Point Care Center based on CMS SNF Cost Reports.
Occupancy Rate
68.5%
↑ 7.0pp vs 2022
Net Income
$217,998
↑ ~$347K vs 2022
Total Payroll
$2,281,613
↑ ~$145K vs 2022
Profit Margin
5.5%
↑ 9.1pp vs 2022
Loading trend charts...
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