Inspection Reports for Westhill Newnan Crossing
285 Summerlin Blvd, Newnan, GA 30265, United States, GA, 30265
Back to Facility ProfileInspection Report Summary
The most recent inspection on July 14, 2025, found no deficiencies. Earlier inspections showed a generally clean record with several complaint investigations resulting in no rule violations. However, prior reports from 2023 noted deficiencies related to resident care, including delayed response times and improper restraint use, as well as staff training issues. One investigation in October 2023 involved staff termination and law enforcement due to resident mistreatment, but no fines or license actions were listed in the available reports. The facility’s inspection history suggests improvement over time, with recent inspections showing no cited deficiencies.
Deficiencies (last 3 years)
Deficiencies (over 3 years)
1 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
80% better than Georgia average
Georgia average: 4.9 deficiencies/yearDeficiencies per year
4
3
2
1
0
Inspection Report
Re-Inspection
Deficiencies: 0
Jul 14, 2025
Visit Reason
The visit was conducted to perform a re-licensure and a complaint inspection (GA50003402).
Findings
No rule violations were cited as a result of this inspection.
Complaint Details
Complaint inspection GA50003402 was conducted; no violations were found.
Inspection Report
Complaint Investigation
Deficiencies: 0
May 5, 2025
Visit Reason
The purpose of this visit was to investigate intake #GA50002042, GA50002725, GA50002079, and GA50002704.
Findings
An on-site visit was made to the facility on 5/5/25 and the investigation was completed on 5/5/25. No rule violations were found as a result of the inspection.
Complaint Details
Investigation of four intakes: #GA50002042, GA50002725, GA50002079, and GA50002704. No rule violations found.
Inspection Report
Complaint Investigation
Deficiencies: 0
Feb 11, 2025
Visit Reason
The visit was conducted to investigate complaint intakes #GA00252318, #GA50000152, and #GA00252534.
Findings
No rule violations were cited as a result of this investigation.
Complaint Details
Investigation of complaint intakes #GA00252318, #GA50000152, and #GA00252534 found no rule violations.
Inspection Report
Complaint Investigation
Deficiencies: 2
Oct 12, 2023
Visit Reason
The purpose of this visit was to investigate complaint intakes #GA00239816 and #GA00239342 through an on-site visit conducted on 10/12/2023 and completed on 10/13/2023.
Findings
The facility failed to ensure adequate and appropriate care for residents, including delayed response times to resident calls and improper treatment of Resident #2, who was placed in a padded laundry cart by staff, resulting in staff termination and law enforcement involvement. Resident #1 experienced long wait times for assistance, and the facility was found to have violated residents' rights regarding freedom from restraints and punishment.
Complaint Details
The investigation was triggered by complaint intakes #GA00239816 and #GA00239342. Staff B, Staff C, and Staff D were terminated and reported to law enforcement case #2023-10-0085 for elderly abuse towards Resident #2. Resident #1 reported retaliation concerns due to contacting the Ombudsman and 911. Family member AA expressed dissatisfaction with the laundry cart incident but was satisfied with the facility's handling.
Severity Breakdown
SS= D: 2
Deficiencies (2)
| Description | Severity |
|---|---|
| Facility failed to ensure each resident received adequate and appropriate care and services in compliance with state law for 2 of 3 sampled residents, including 16 incidents with response times over 20 minutes. | SS= D |
| Facility failed to ensure residents' right to be free from actual or threatened physical or chemical restraints and unusual punishment for 1 of 3 sampled residents (Resident #2) who was placed in a padded laundry cart by staff. | SS= D |
Report Facts
Incidents with response time over 20 minutes: 16
Response time to Resident #1 pendant call: 34
Sampled residents: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Interviewed staff who reported on incidents involving Residents #1 and #2 and staff terminations | |
| Staff B | Staff involved in placing Resident #2 in a padded laundry cart and subsequently terminated | |
| Staff C | Staff involved in placing Resident #2 in a padded laundry cart and subsequently terminated | |
| Staff D | Staff involved in placing Resident #2 in a padded laundry cart and subsequently terminated | |
| AA | Family member interviewed by telephone regarding Resident #2 incident and facility care |
Inspection Report
Complaint Investigation
Deficiencies: 0
Aug 4, 2023
Visit Reason
The purpose of this visit was to investigate intake GA00236899, with the investigation starting on 2023-08-01 and completing on 2023-08-03.
Findings
No rule violations were cited as a result of this investigation.
Complaint Details
Investigation of intake GA00236899 was conducted from 2023-08-01 to 2023-08-03 with no rule violations found.
Inspection Report
Complaint Investigation
Deficiencies: 0
Jun 28, 2023
Visit Reason
The purpose of this visit was to investigate intake # GA00236061 and GA00236013.
Findings
An on-site visit was made on 6/28/2023. No rule violations were cited as a result of this investigation.
Complaint Details
Investigation of intake # GA00236061 and GA00236013 with no rule violations cited.
Inspection Report
Complaint Investigation
Deficiencies: 1
Jun 6, 2023
Visit Reason
The purpose of this visit was to investigate intake #GA00234984 with an onsite visit conducted from 6/6/23 to 6/9/23.
Findings
The facility failed to ensure that staff received required training within the first 60 days of employment for 2 of 5 sampled staff, specifically Staff D and Staff E, as there was no documentation of abuse, neglect, or exploitation training.
Complaint Details
The visit was complaint-related, investigating intake #GA00234984.
Severity Breakdown
SS= D: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Failure to ensure staff received abuse, neglect, or exploitation training within the first 60 days of employment for 2 of 5 sampled staff (Staff D and Staff E). | SS= D |
Report Facts
Number of sampled staff with training deficiency: 2
Sample size of staff reviewed: 5
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff D | Named in training deficiency finding | |
| Staff E | Named in training deficiency finding | |
| Staff B | Interviewed and stated he/she would get staff trained |
Inspection Report
Complaint Investigation
Deficiencies: 0
Mar 23, 2023
Visit Reason
The purpose of this visit was to investigate intakes #GA00233150 and #GA00233072.
Findings
An on-site visit was made on 3/23/2023. No rule violations were cited as a result of this investigation.
Complaint Details
Investigation of intakes #GA00233150 and #GA00233072 resulted in no rule violations cited.
Inspection Report
Complaint Investigation
Deficiencies: 0
Mar 20, 2023
Visit Reason
The purpose of this visit was to investigate intake #GA00231257, #GA00231564, #GA00232521, and #GA00232828.
Findings
No rule violations were cited as a result of this investigation.
Complaint Details
Investigation of four intake complaints with no rule violations cited.
Inspection Report
Complaint Investigation
Deficiencies: 0
Oct 17, 2022
Visit Reason
The purpose of this visit was to investigate intake GA00227303.
Findings
No rule violations were cited as a result of this investigation.
Complaint Details
Investigation of intake GA00227303 found no rule violations.
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