Westwind Memory Care

Westwind Memory Care is a Memory Care Home in California

Westwind Memory Care is a Memory Care Home in California

Westwind Memory Care

160 Jewell St, Santa Cruz, CA 95060 View Map

Westwind Memory Care is a Memory Care Home in California

Westwind Memory Care is a Memory Care Home in California

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Overview of Westwind Memory Care

Westwind Memory Care in Santa Cruz offers luxury memory care support driven by a personalized and heartfelt approach to senior care. Everyday living at Westmind is about creating connections and providing engaging experiences among community members. With the staff’s unwavering support and commitment to Alzheimer’s and dementia, residents are guaranteed to feel respected, engaged, and secure in professional hands. Seniors will embrace premier memory care living within a nurturing atmosphere guided by family-like treatment.

At Westwind, residents will navigate a new chapter of dealing with memory loss while maintaining purposeful living. Their exclusive programs, curated for each individual’s holistic wellness, take a compassionate and dignified approach. Residents will immerse themselves in recreational activities, social engagements, ADLs, memory care training, and ADLs that foster a stimulating atmosphere vital for growth.

+1 831-216-6903
Home Information Westwind Memory Care
Bed community size
59-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
8 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 55 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy Rate
88%
Occupied Beds
52 of 59
Percentage of available beds currently in use by residents.

California average: 71%

License Status
LICENSED
Facility Type
RESIDENTIAL CARE ELDERLY
License Date
December 13, 2017

Additional licensing details

County: SANTA CRUZ

Ownership & operating entity

Westwind Memory Care is legally operated by SEASONS MGT; SM SANTA CRUZ MEMORY; AMV CAPITAL GRP.

What does this home offer?

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Room Sizes: 330 sq. ft

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Housing Options: Studio

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Building Type: Two-story

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Transportation Services

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Fitness and Recreation

Types of Care at Westwind Memory Care

Memory Care
Contact Westwind Memory Care

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

15 visits/inspections

26 visits/inspections triggered by complaints

4 other visits

California average: 14 visits/inspections

California average: 12 complaint visits

California average: 3 inspections

9 citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 9 citations

Inspection Report Summary for Westwind Memory Care

Westwind Memory Care Facility (Facility Number 445202597) has faced a series of regulatory interactions over the past three years. In March 2021 a non‑compliance conference was convened after a complaint was substantiated on February 1. The licensing team outlined cited deficiencies, and the administrator, wellness director, and vice president indicated that corrective actions—including training and revised reporting policies—had been implemented. A compliance plan was drafted and approved, and no further deficiencies were recorded during the 3/8/21 meeting. Subsequent inspections in July 2021, August 2022, and April 2023 focused on verifying adherence to that plan and observed no new violations; staff interviews confirmed that fall‑assessment and reporting protocols were being followed, and the facility’s environment remained clean and well‑maintained.

In December 2021, an unannounced annual inspection highlighted robust COVID‑19 mitigation practices: staff and residents were vaccinated, a booster clinic had been held, and the facility maintained adequate supplies of PPE and food. All safety equipment, including fire extinguishers and emergency exits, was inspected and found compliant. These findings reinforced that Westwind was maintaining regulatory standards in health and safety during the pandemic.

However, a 4/19/2023 case‑management visit revisited allegations from an earlier investigation that had culminated in a resident’s death in August 2020. The Department concluded that the facility failed to observe and assess a bruise and fracture after an un‑witnessed fall, did not promptly report the incident to hospice or the Department, and violated several sections of the California Code of Regulations (CCRs) concerning personnel, observation, and reporting requirements. The investigation documented gaps in incident reporting and communication with hospice providers that likely contributed to delayed medical care and the resident’s eventual demise. This case underscores a persistent deficiency in incident documentation and inter‑agency communication that contrasts with the otherwise compliant environment reported in later inspections.

Overall, Westwind Memory Care has demonstrated a capacity to respond to and correct specific regulatory deficiencies, maintaining a safe and clean facility environment in most subsequent visits. Nonetheless, the 2023 findings reveal a serious lapse in incident reporting and coordination with hospice care, raising concerns about consistent adherence to reporting protocols and the potential impact on resident safety.

Comparison Chart

The information below is reported by the California Department of Social Services and Department of Public Health.
Compare Assisted Living around Santa Cruz
Atria Walnut Creek
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Walnut Creek
200
Yes
-
40
WG MONTEGO HEIGHTS SH LP; ATRIA MANAGEMENT CO LLC
67.5%
Studio
Westwind Memory Care
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Santa Cruz
59
No
-
55
SEASONS MGT; SM SANTA CRUZ MEMORY; AMV CAPITAL GRP
88.1%
Studio
Maple House II
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Santa Cruz
40
No
-
74
DIVINE SENIOR CARE INC.
30.0%
Private / Semi-Private Rooms
Maple House
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Santa Cruz
22
No
-
92
DIVINE SENIOR CARE INC.
50.0%
Private / Semi-Private Rooms
Brookdale at Home Hemet
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

CA 92545
-
Yes
A+
4
-
-
Studio
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Address 1.4 miles from city center

Address 160 Jewell St, Santa Cruz, CA 95060

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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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