Westwind Memory Care
Westwind Memory Care is a Memory Care Home in California
Westwind Memory Care is a Memory Care Home in California
Westwind Memory Care
Westwind Memory Care is a Memory Care Home in California
Westwind Memory Care is a Memory Care Home in California
Westwind Memory Care in Santa Cruz offers luxury memory care support driven by a personalized and heartfelt approach to senior care. Everyday living at Westmind is about creating connections and providing engaging experiences among community members. With the staff’s unwavering support and commitment to Alzheimer’s and dementia, residents are guaranteed to feel respected, engaged, and secure in professional hands. Seniors will embrace premier memory care living within a nurturing atmosphere guided by family-like treatment.
At Westwind, residents will navigate a new chapter of dealing with memory loss while maintaining purposeful living. Their exclusive programs, curated for each individual’s holistic wellness, take a compassionate and dignified approach. Residents will immerse themselves in recreational activities, social engagements, ADLs, memory care training, and ADLs that foster a stimulating atmosphere vital for growth.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
About this community
California average: 72%
LICENSEDAdditional licensing details
Ownership & operating entity
Westwind Memory Care is legally operated by SEASONS MGT; SM SANTA CRUZ MEMORY; AMV CAPITAL GRP.
What does this home offer?
Room Sizes: 330 sq. ft
Housing Options: Studio
Building Type: Two-story
Transportation Services
Fitness and Recreation
Types of Care at Westwind Memory Care
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
32 visits
California average: 14 visits
Breakdown by visit type
28 total complaint visits
4 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
California average
12 total complaint visits
7 other visits
Show Inspection Reports
21 complaint investigations
Investigations can have many visits.
California average: 10 complaint investigations
3 official inspections
California average: 4 official inspections
9 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
California average: 9 citations
6 serious citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
California average: 3 serious citations
3 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
California average: 4 moderate citations
Inspection Report Summary for Westwind Memory Care
Westwind Memory Care Facility (Facility Number 445202597) has faced a series of regulatory interactions over the past three years. In March 2021 a non‑compliance conference was convened after a complaint was substantiated on February 1. The licensing team outlined cited deficiencies, and the administrator, wellness director, and vice president indicated that corrective actions—including training and revised reporting policies—had been implemented. A compliance plan was drafted and approved, and no further deficiencies were recorded during the 3/8/21 meeting. Subsequent inspections in July 2021, August 2022, and April 2023 focused on verifying adherence to that plan and observed no new violations; staff interviews confirmed that fall‑assessment and reporting protocols were being followed, and the facility’s environment remained clean and well‑maintained.
In December 2021, an unannounced annual inspection highlighted robust COVID‑19 mitigation practices: staff and residents were vaccinated, a booster clinic had been held, and the facility maintained adequate supplies of PPE and food. All safety equipment, including fire extinguishers and emergency exits, was inspected and found compliant. These findings reinforced that Westwind was maintaining regulatory standards in health and safety during the pandemic.
However, a 4/19/2023 case‑management visit revisited allegations from an earlier investigation that had culminated in a resident’s death in August 2020. The Department concluded that the facility failed to observe and assess a bruise and fracture after an un‑witnessed fall, did not promptly report the incident to hospice or the Department, and violated several sections of the California Code of Regulations (CCRs) concerning personnel, observation, and reporting requirements. The investigation documented gaps in incident reporting and communication with hospice providers that likely contributed to delayed medical care and the resident’s eventual demise. This case underscores a persistent deficiency in incident documentation and inter‑agency communication that contrasts with the otherwise compliant environment reported in later inspections.
Overall, Westwind Memory Care has demonstrated a capacity to respond to and correct specific regulatory deficiencies, maintaining a safe and clean facility environment in most subsequent visits. Nonetheless, the 2023 findings reveal a serious lapse in incident reporting and coordination with hospice care, raising concerns about consistent adherence to reporting protocols and the potential impact on resident safety.
Comparison Chart
The information below is reported by the California Department of Social Services and Department of Public Health.Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Living Spaces & Floor Plans
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Places of interest near Westwind Memory Care
1.4 miles from city center
160 Jewell St, Santa Cruz, CA 95060
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Guides for Better Senior Living
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Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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