Inspection Reports for Westwood Inn – Senior Living Community

The inspection was conducted as a renewal licensing study for Westwood Inn to assess compliance with regulatory requirements and determine eligibility for license renewal.

The facility was found to be noncompliant with ventilation requirements in multiple rooms, water temperature regulations at plumbing fixtures, and the requirement for reliable thermometers in refrigerators in residents' rooms.

The document serves as a renewal notification for the Home for the Aged license following an administrative review of licensing activity for the past year.

The facility was found to be in substantial compliance with the public health code and administrative rules regulating home for the aged facilities, resulting in license renewal.

The inspection was conducted following a complaint received on 10/13/2023 alleging that Resident A lacked care and protection, including neglect and abuse concerns.

The investigation substantiated that Resident A's care was not always consistent with her service plan, particularly regarding her preference to sleep in her bed and behavioral needs. However, there was insufficient evidence to substantiate abuse by staff. Communication with Resident A's family and hospice was documented, and corrective actions were recommended.

Complaint received from Adult Protective Services on 10/13/2023 alleging neglect and abuse of Resident A, including being left in a chair overnight, soiled clothing mishandling, falls without timely notification, and allegations of physical abuse. The complaint was substantiated in part (lack of care and protection) and not substantiated regarding abuse.

The inspection was conducted in response to a complaint alleging inadequate protection and supervision for Resident A, who was dragged from her bed by another resident, Resident B.

The investigation confirmed that Resident B pulled Resident A into the hallway causing injuries. Resident B was returned to the facility without adequate supervision, and Resident A's service plan had not been updated to reflect increased protection needs. The facility was found not in compliance with applicable rules.

The complaint alleged that on 8/26/2023, Resident A was dragged from her bed by Resident B causing severe wounds. The facility initially reported minor wounds and that Resident B was sent for psychiatric evaluation. The investigation confirmed the dragging incident and found inadequate supervision after Resident B returned to the facility. Resident A passed away on 9/03/2023.

The document serves as a renewal notification for the facility's Home for the Aged license following an administrative review of licensing activity over the past year.

The administrative review revealed substantial compliance with the public health code and administrative rules regulating home for the aged facilities, resulting in license renewal.

The inspection was conducted as an original licensing study to determine compliance with applicable licensing statutes and administrative rules for the Westwood Inn facility.

The study determined substantial compliance with licensing statutes and administrative rules, resulting in the issuance of a temporary license with a maximum capacity of 147 beds. The facility is newly constructed and designed to provide assisted living and memory care services.