Inspection Reports for Wildomar Senior Assisted Living

The visit was an unannounced required comprehensive annual inspection of the Wildomar Senior Assisted Living Facility to assess compliance with licensing requirements.

The facility was found to be operating within approved capacity and in good repair with safe conditions for residents. No deficiencies were cited during the inspection based on observations and record reviews.

An unannounced complaint investigation visit was conducted in response to allegations received on 2025-07-23 regarding staff not safeguarding resident's personal property, refusing residents their medication, and not allowing a resident to leave the facility with family.

Based on interviews with the Administrator, staff, and residents, as well as record review, the allegations were found to be unsubstantiated due to lack of preponderance of evidence to prove the alleged violations occurred.

The complaint investigation was unsubstantiated. Allegations included staff not safeguarding resident's personal property, refusing medication, and restricting residents from leaving with family. Interviews with Administrator Karen Roper, staff, and residents denied these allegations. Resident #1 involved in the complaint was no longer at the facility and was not interviewed.

The visit was an unannounced Case Management Incident Visit conducted in response to an incident that may have occurred involving Staff #1 and Resident #1.

Based on observations during the visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

The inspection was an unannounced complaint investigation conducted in response to allegations received on 2025-07-28 regarding sanitary conditions, odors, clean linens, adequate eating utensils, staff training, and required postings at the facility.

The Licensing Program Analyst toured multiple areas of the facility and reviewed training documents and postings. The investigation found the facility to be clean and sanitary, free of mal odors, adequately supplied with linens and eating utensils, properly trained staff, and required posters prominently displayed. There was insufficient evidence to substantiate the allegations.

The complaint investigation was unsubstantiated based on the findings. Allegations included unsanitary conditions, mal odors, lack of clean linens, inadequate eating utensils, insufficient staff training, and missing required posters. None of these were supported by the investigation.

The inspection was an unannounced complaint investigation visit triggered by allegations received on 2025-07-16 regarding elevator maintenance and staff conduct at Wildomar Senior Assisted Living Facility.

The investigation found that the elevator at the facility was fully functioning and the allegation about elevator disrepair was unfounded. The allegation that a staff member did not accord dignity to residents was also found to be unfounded as the staff member named was not employed at the facility. Both allegations were determined to be without reasonable basis.

The complaint investigation was based on two allegations: 1) the facility elevator was not in good repair, and 2) a staff member did not accord dignity to residents. Both allegations were found to be unfounded after interviews, observations, and record reviews.

Unannounced complaint investigation visit conducted due to allegations that the facility has mold and allows drugs on the premises.

The investigation found no evidence to substantiate the allegations. Staff and residents consistently reported no mold presence and no drugs on the premises. No deficiencies were cited during the visit.

The complaint investigation was unsubstantiated. Allegations included mold presence and drugs on premises, both found unsubstantiated after staff and resident interviews.

An unannounced complaint investigation visit was conducted in response to an allegation that facility staff did not assist a resident with medications as needed.

The investigation included interviews, observations, and record reviews. It was determined that the allegation was unsubstantiated as the medication delay was due to a documentation error by the resident's primary physician, not the facility, and the facility was attentive to the resident's care needs.

The complaint alleged that facility staff did not assist a resident with medications as needed. The allegation was found to be unsubstantiated based on corroborating evidence and interviews.

The inspection was an unannounced complaint investigation visit conducted in response to a complaint received on 2025-02-10 alleging that the licensee was not providing resident's records to their representative as necessary.

The investigation substantiated the allegation that the licensee did not provide Resident #1's records to their authorized representative despite multiple requests, posing a potential health, safety, and personal rights risk to the resident.

The complaint was substantiated based on evidence including staff interviews and records review showing failure to provide requested resident records to the authorized representative.

The inspection was an unannounced complaint investigation visit conducted in response to allegations received on 2025-05-19 regarding staff neglect in preventing pressure injuries, maintaining room odor control, ensuring clean linens, and adequately assisting residents with care needs.

The investigation found insufficient evidence to substantiate the allegations. Interviews with residents and staff, observations, and record reviews indicated that staff were providing appropriate care, maintaining clean linens, ensuring rooms were odor-free, and adequately assisting residents. The allegations were determined to be unsubstantiated at this time.

The complaint investigation was unsubstantiated. Allegations included failure to prevent pressure injuries, failure to ensure rooms were free from odors, failure to ensure clean linens, and failure to adequately assist residents. Evidence did not support these claims based on interviews, observations, and record reviews.

The inspection was an unannounced complaint investigation visit triggered by an allegation that the licensee was not providing resident's records to their representative as necessary.

The allegation was substantiated based on evidence gathered during the investigation. One deficiency was cited for failure to provide resident records to the resident's representative, posing potential health, safety, and personal rights risks.

The complaint was substantiated. The licensee failed to provide resident records to the resident's representative in a timely manner, despite a documented request dated 02/07/2025. The facility stated it would submit the records on 05/05/2025.

An unannounced complaint investigation visit was conducted in response to multiple allegations received on 2025-01-10 regarding facility cleanliness, dining room closure, resident phone call restrictions, resident isolation, assistance with medical appointments, and timely medical assistance.

The investigation found all allegations to be unsubstantiated based on resident and staff interviews and observations. No deficiencies were cited, and the facility was found to be clean and sanitary, residents were not isolated or prohibited from phone calls, and medical assistance was provided timely.

The complaint investigation was unsubstantiated. Despite the allegations, evidence did not support that violations occurred. The facility was found compliant with regulations.

An unannounced visit was conducted to commence a Case Management - Deficiency related to missing resident records.

The Licensing Program Analyst was unable to obtain Resident #1's Admission Agreement during visits on 03/13/2025 and 04/04/2025, resulting in a deficiency being issued for failure to provide required resident records.

The inspection was an unannounced complaint investigation conducted in response to allegations that staff did not ensure a light was fixed properly in a resident bathroom and that the aluminum threshold ramp was not fixed or replaced to meet residents' needs.

The investigation substantiated both allegations: the light in the resident's bathroom was not properly fixed, and the aluminum threshold ramp was not adequately maintained, posing safety and accessibility risks. The facility replaced the busted bulb and repaired the light during the visit and ordered a flat aluminum threshold with a sturdy hand railing to be installed.

The complaint was substantiated based on sufficient evidence obtained through observation and interviews. The allegations involved failure to fix a bathroom light and failure to maintain the aluminum threshold ramp to meet residents' needs.

The visit was an unannounced complaint investigation triggered by an allegation that the licensee was charging a resident in excess of the rate allowed for Basic Services for SSI recipients.

The investigation, which included interviews and document review, found no evidence to corroborate the allegation. The complaint was determined to be unsubstantiated as the resident was receiving more than the payment standard and had other income sources to cover fees.

The complaint alleged that the licensee was charging a resident more than the allowed rate for Basic Services for SSI recipients. The allegation was unsubstantiated after investigation.

An unannounced complaint investigation visit was conducted to investigate allegations regarding the condition of residents' call pendants, timeliness of staff assistance with care needs, and facility maintenance.

The investigation found that residents' call pendants were in good repair, staff assisted residents in a timely manner, and the facility was maintained in good repair. All three allegations were deemed unsubstantiated with no deficiencies cited.

The complaint investigation was unsubstantiated. Allegations included staff not ensuring call pendants were in good repair, staff not assisting residents timely, and licensee not maintaining the facility. Evidence did not support these allegations.

An announced pre-licensing visit was conducted to evaluate the facility for a Residential Care Facility for Elderly (RCFE) license application.

The facility was found to be in good repair with no corrections needed. The physical plant, safety features, food storage, and medication storage areas were all compliant with regulations.

An announced pre-licensing visit was conducted to evaluate the facility's readiness for licensing as a Residential Care Facility for Elderly (RCFE).

The facility was generally in good repair with no hazards observed, clean and sanitary food preparation areas, and proper safety equipment present. However, the facility had not completed an updated plan of operation, admission agreement, or updated facility sketch, and was incorrectly promoting a pool amenity not owned by the facility. The pre-licensing inspection did not meet requirements to pass.

The visit was conducted as a Change of Ownership evaluation for the Wildomar Senior Assisted Living Facility.

The applicant/administrator participated in a COMP II telephone interview to verify identification and confirm understanding of California Code Title 22 Regulations, covering facility operation, admission policies, staffing, health conditions, emergency preparedness, complaints, and pre-licensing readiness.

The visit was conducted as part of a Change of Ownership application process for the Wildomar Senior Assisted Living Facility, including verification of applicant and administrator identification and understanding of California Code Title 22 regulations.

The applicant and administrator demonstrated understanding of facility operation, admission policies, staffing requirements and training, restricted/prohibited health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness during the COMP II telephone interview.