Inspection Reports for Williamston House
160 Santree Drive Williamston, NC 27892, Williamston, NC, 27892
Back to Facility ProfileDeficiencies (last 8 years)
Deficiencies (over 8 years)
9.5 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
83% worse than North Carolina average
North Carolina average: 5.2 deficiencies/yearDeficiencies per year
16
12
8
4
0
Inspection Report
Follow-Up
Deficiencies: 8
Date: May 28, 2025
Visit Reason
This is a Biennial Follow Up Construction Survey conducted to verify correction of deficiencies identified in a prior Biennial Construction Survey.
Findings
The facility had multiple deficiencies including non-operational wanderer alarms on exit doors, failure to maintain electrical emergency lighting and fire safety equipment, holes and gaps in fire-resistant doors, missing sprinkler head components, non-alarming emergency switch boxes, loose toilet seats, blocked fire safety doors, and hot water temperatures exceeding regulatory limits.
Deficiencies (8)
Exit doors were equipped with alarms but none were turned on during the survey despite presence of at least one disoriented resident.
Electrical emergency/safety lighting equipment was not maintained in safe operating condition; exit sign by Room 210 did not illuminate on test.
Resident room doors had holes and gaps that could allow passage of smoke, compromising fire safety.
Escutcheon ring on sprinkler head near kitchen was missing with gaps around penetration.
Screamer box at emergency switch in Activity Room did not alarm when lifted, risking unnoticed tampering.
Loose toilet seat in Room 401 Bath could cause slips or falls.
Fire safety doors were blocked open or held open by unapproved methods, including a five gallon bucket and soiled linen bins blocking corridor door.
Hot water temperature at resident-used fixtures was not maintained within 100-116 degrees F; Room 401 Bath sink measured 120 degrees F.
Report Facts
Hot water temperature: 120
Survey time: 86
Hole diameter: 0.25
Inspection Report
Annual Inspection
Deficiencies: 3
Date: Feb 25, 2025
Visit Reason
The Adult Care Licensure Section and the Martin County Department of Social Services conducted an annual survey and follow-up survey from February 25, 2025 to February 27, 2025 to assess compliance with regulations.
Findings
The facility was found deficient in maintaining plumbing equipment in safe operating condition due to a leaking toilet, failed to maintain hot water temperatures within the required range in resident bathrooms, and did not serve a therapeutic diet as ordered for one resident with a texture modified diet.
Deficiencies (3)
Facility failed to ensure plumbing equipment was maintained in a safe and operating condition for one leaking toilet in room 404.
Facility failed to ensure hot water temperatures were maintained between 100°F and 116°F for 6 of 9 sinks in resident bathrooms.
Facility failed to ensure a therapeutic diet was served as ordered for 1 of 5 sampled residents (#3) with a mechanical soft/chopped diet order.
Report Facts
Number of sinks with improper hot water temperature: 6
Number of sampled residents with diet order issues: 1
Date range of survey: February 25, 2025 to February 27, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Maintenance Director | Responsible for plumbing repairs and regulating water temperatures; acknowledged toilet leak and hot water temperature issues. | |
| Resident Care Coordinator | RCC | Aware of plumbing and hot water issues; expected kitchen staff to follow therapeutic diet orders. |
| Administrator | Aware of plumbing and hot water issues; concerned about resident safety; expected compliance with therapeutic diet orders. | |
| Dining Services Manager | Responsible for kitchen diet order updates; acknowledged failure to follow therapeutic diet recipes. | |
| Personal Care Aide | PCA | Served Resident #3 breakfast; unaware resident was on therapeutic diet. |
| Resident #3's Primary Care Provider | PCP | Expressed concern about aspiration pneumonia due to failure to follow mechanical soft diet order. |
Inspection Report
Capacity: 60
Deficiencies: 16
Date: Jan 16, 2025
Visit Reason
The inspection was a Construction Section Biennial Survey conducted to ensure compliance with the 1996 Rules for the Licensing of Adult Care Homes, applicable portions of the 2005 Regulations for Adult Care Homes, and the 1996 Edition of the North Carolina State Building Code-Section 409 Institutional Occupancy.
Findings
Multiple deficiencies were cited including lack of wanderer alarms on exit doors, use of throw rugs, unsafe outside premises, unclean and unrepaired furnishings, hazards blocking electrical panels, improper storage of oxygen bottles, incomplete fire safety rehearsal logs, malfunctioning emergency lighting and fire safety equipment, plumbing issues, blocked or held-open fire doors, and inadequate hot water temperature and exhaust ventilation.
Deficiencies (16)
Facility did not equip each exit door with a sounding device that activates when opened despite having residents who are wanderers.
Facility had scatter or throw rugs in use which could cause slips or trips.
Outside premises were not maintained in a clean and safe condition; ceiling finish splitting at 300 Hall Porch.
Furniture and furnishings were not kept clean and in good repair; missing drawer in Room 211 wardrobe and broken toilet dispenser in staff bathroom; ceilings damaged or stained in multiple areas.
Facility was not maintained free from hazards; electrical breaker panels blocked by dumpster carts, mattresses, and furniture.
Oxygen bottles improperly stored without means of restraint in the Med Room.
Fire rehearsal logs did not include a short description of what the rehearsal involved.
Electrical emergency/safety lighting equipment not maintained in safe operating condition; exit sign by Room 210 did not illuminate on test.
Resident room doors had holes or gaps allowing passage of smoke; multiple fire safety equipment issues including dropped sprinkler escutcheon rings and unsealed cable penetration.
Fire doors did not close and latch properly or were blocked open by unapproved devices, including doors between Kitchen and Dining, Laundry and Soiled Linen, and others.
Screamer boxes at emergency switches did not alarm when lifted, potentially allowing elopement.
Plumbing equipment not maintained; loose toilet seat in Room 401 Bath.
Fire safety doors were blocked or held open by unapproved methods, including propping open with buckets or broken magnets.
Gap between pairs of doors in dining room allowing passage of smoke.
Hot water temperature at resident fixtures not maintained between 100°F and 116°F; Room 401 Bath measured at 120°F.
Exhaust ventilation not maintained in specified spaces; laundry exhaust fan not working.
Report Facts
Total licensed capacity: 60
Oxygen bottles improperly stored: 15
Oxygen bottles improperly stored: 8
Hot water temperature: 120
Inspection Report
Annual Inspection
Deficiencies: 2
Date: Mar 9, 2023
Visit Reason
The Adult Care Licensure Section and the Martin County Department of Social Services conducted an annual survey, follow-up survey, and complaint investigation from March 8 to March 9, 2023. The complaint investigation was initiated by the Martin County Department of Social Services on February 15, 2023.
Complaint Details
The complaint investigation was initiated by the Martin County Department of Social Services on February 15, 2023, regarding medication administration issues for Resident #1.
Findings
The facility failed to administer medications as ordered for 1 of 5 sampled residents, specifically a cholesterol medication (atorvastatin 20mg). The medication was not available on the medication cart, and the facility did not obtain a required new prescription, resulting in missed doses. Additionally, the medication administration records were inaccurate, documenting administration when the medication was not given.
Deficiencies (2)
Failed to administer atorvastatin 20mg as ordered for Resident #1 due to lack of new prescription and medication not being on the cart.
Medication administration records (eMAR) were inaccurate for Resident #1, documenting administration of atorvastatin when it was not given.
Report Facts
Tablets dispensed: 8
Tablets dispensed: 7
Tablets dispensed: 1
Dates medication documented as administered: 30
Dates medication documented as on hold: 4
Date medication documented as discontinued: 1
Dates medication documented as administered: 7
Inspection Report
Follow-Up
Deficiencies: 2
Date: Dec 21, 2022
Visit Reason
The Adult Care Licensure Section and the Martin County Department of Social Services conducted a follow-up survey and complaint investigation on December 20-21, 2022, initiated by a complaint from October 26, 2022.
Complaint Details
Complaint investigation was initiated by the Martin County Department of Social Services on October 26, 2022, related to concerns about resident care and medication management.
Findings
The facility failed to notify the primary care provider (PCP) for two residents: Resident #2 who smoked in her room near oxygen tanks and exhibited verbal and physical aggression, and Resident #3 who was out on leave for 24 days but was only provided 6 days of medication and the PCP was not notified. These failures placed residents at risk of injury and health complications.
Deficiencies (2)
Facility failed to ensure PCP notification for Resident #2 who smoked in her room and exhibited unsafe behaviors including verbal and physical aggression.
Facility failed to notify PCP and ensure adequate medication for Resident #3 who was out on leave for 24 days but only provided 6 days of medication.
Report Facts
Days Resident #3 was out of facility: 24
Medication doses provided: 6
Dates of survey: Survey conducted December 20-21, 2022.
Inspection Report
Follow-Up
Deficiencies: 4
Date: Aug 24, 2022
Visit Reason
The Adult Care Licensure Section and the Martin County Department of Social Services conducted a follow-up survey and complaint investigation on August 23-24, 2022, initiated by complaints received on August 12 and 19, 2022.
Complaint Details
The complaint investigations were initiated by the Martin County Department of Social Services on August 12 and 19, 2022, leading to this follow-up survey and complaint investigation.
Findings
The facility failed to ensure proper notification to primary care providers for residents' health issues, timely administration of medications, and accurate medication administration records. Multiple residents experienced missed or delayed medications, improper medication administration techniques, and documentation errors, posing risks to their health and safety.
Deficiencies (4)
Failure to notify primary care provider for residents with tooth pain, low blood sugar, missing medications, and unavailable testing supplies.
Failure to administer medications as ordered for residents, including errors with inhaled asthma medication and insulin administration.
Inaccurate and incomplete medication administration records, including omitted medications, duplicate documentation, incorrect dosages, and wrong medication names.
Failure to provide adequate care and services in compliance with relevant laws related to medication administration.
Report Facts
Medication error rate: 7
Missed doses: 26
Delay in antibiotic administration: 3
Missed medications: 6
Inspection Report
Complaint Investigation
Deficiencies: 5
Date: May 26, 2022
Visit Reason
The Adult Care Licensure Section conducted a complaint investigation on May 25-26, 2022, focusing on allegations related to personal care, medication administration, and health care follow-up.
Complaint Details
The complaint investigation was initiated due to concerns about personal care, medication administration, and health care follow-up deficiencies affecting multiple residents.
Findings
The facility failed to provide personal care according to care plans, ensure referral and follow-up for health care needs, administer medications as ordered, and maintain accurate medication administration records. These failures resulted in serious physical harm, injury, and neglect to multiple residents.
Deficiencies (5)
Failed to provide personal care according to the care plan and assessed needs for Resident #4 related to incontinence care.
Failed to ensure referral and follow-up for residents when medications were unavailable upon admission, referral appointments were not scheduled, and abnormal blood sugar results were not reported.
Failed to administer medications as ordered for 5 residents, including unavailable medications upon admission, inaccurate insulin and pain reliever administration, and inaccurate administration of cholesterol and pain medications.
Failed to maintain accurate medication administration records including documenting medications as administered when they were not and failure to document notification of abnormal blood sugars to primary care providers.
Failed to ensure residents were free of neglect and received adequate, appropriate care and services in compliance with laws and regulations related to health care and medication administration.
Report Facts
Deficiency count: 5
Medication doses missed: 2
Medication doses missed: 1
Medication doses missed: 3
Medication doses missed: 4
Medication doses missed: 4
Medication doses missed: 2
Medication doses missed: 2
Medication doses missed: 2
Medication doses missed: 2
Medication doses missed: 4
Medication doses missed: 2
Medication doses missed: 2
Medication doses missed: 18
Medication doses missed: 25
Inspection Report
Annual Inspection
Deficiencies: 5
Date: Oct 15, 2021
Visit Reason
The Adult Care Licensure Section conducted an annual survey from 10/13/21 to 10/15/21 to assess compliance with health care regulations and medication administration standards.
Findings
The facility failed to ensure adequate health care referral and follow-up for Resident #2, including coordination of podiatry care, physical therapy, gastrointestinal referrals, timely urine testing, and availability of antipsychotic medication. Medication administration errors were found for multiple residents, including failure to administer medications as ordered and improper inhaler technique. Blood pressure and pulse monitoring prior to administration of Propranolol was not performed as required. The facility also failed to discontinue medications as ordered for Resident #5.
Deficiencies (5)
Failed to ensure health care referral and follow-up for Resident #2 related to podiatry care, physical therapy, gastrointestinal referrals, urine testing, and antipsychotic injection availability.
Failed to administer medications as ordered for Residents #2, #5, #6, and #7 including errors with anemia medication, COPD medication, blood pressure medication, diuretic, and potassium supplement.
Failed to ensure blood pressure and pulse were checked prior to administration of Propranolol for Resident #2 as ordered.
Failed to discontinue Furosemide and Potassium Chloride as ordered for Resident #5.
Failed to ensure residents received care and services which were adequate, appropriate, and in compliance with relevant laws and regulations.
Report Facts
Medication error rate: 6
Propranolol administration frequency: 3
Risperdal Consta dosage: 50
Ferrous Sulfate dosage: 325
Furosemide dosage: 40
Potassium Chloride dosage: 10
Inspection Report
Follow-Up
Deficiencies: 2
Date: May 8, 2019
Visit Reason
The visit was a Biennial Follow Up Construction Survey conducted to verify correction of previously cited deficiencies related to physical plant requirements and housekeeping.
Findings
The facility did not meet code requirements at the time of construction or renovation, specifically lacking a wiring diagram adjacent to the fire alarm panel for the magnetic locking system. Additionally, furnishings were not kept clean and in good repair, with peeling melamine finish and damaged or missing drawers in built-in cabinets in rooms 207 and 301.
Deficiencies (2)
Facility did not have a wiring diagram adjacent to the fire alarm panel for the magnetic locking system.
Furnishings were not kept clean and in good repair; melamine finish peeling and drawers missing or damaged in built-in cabinets in rooms 207 and 301.
Inspection Report
Capacity: 60
Deficiencies: 9
Date: Mar 7, 2019
Visit Reason
The inspection was a Construction Section Biennial Survey conducted to assess compliance with the 1996 Rules for the Licensing of Adult Care Homes, applicable portions of the 2005 Regulations for Adult Care Homes, and the 1996 Edition of the North Carolina State Building Code-Section 419 Institutional Occupancy.
Findings
Multiple deficiencies were cited including failure to meet physical plant requirements, improper use of bathrooms for storage, unsafe and unclean outside premises, poor housekeeping and furnishings, incomplete fire safety rehearsals, and failure to maintain building equipment and mechanical systems in safe operating condition.
Deficiencies (9)
Facility did not meet code requirements for special locking systems; missing wiring diagram and system components map adjacent to fire alarm panel.
Community bathroom was used for storage with plastic bins, medicine cart with trash, wheelchair, and shower chairs cluttering the area.
Outside premises were not maintained clean and safe, including trash piles, loose metal trim creating hazards, fallen downspout, and trip hazards from drain pipes.
Furnishings were not kept clean or in good repair; mattresses sagging, peeling cabinet finishes, broken chairs, stained sheets, and unpleasant odors noted.
Quarterly fire safety rehearsals were not conducted on each shift as required; missing rehearsals on second shift Q2 2018 and third shift Q4 2018.
Failure to maintain fire safety equipment in safe operating condition; broken door closer, non-illuminating exit light, holes compromising smoke barriers.
Electrical equipment not maintained safely; broken cover plates, non-functioning nurse call light, missing outlet cover, and broken doorbell.
Plumbing equipment not maintained safely; loose toilet seats, unsecured lavatory, and cracked caulking.
Mechanical equipment not maintained safely; heavy grease and dust buildup on kitchen vents and HVAC, excessive trash behind washer and dryer in beauty shop.
Report Facts
Licensed capacity: 60
Missing fire rehearsals: 2
Inspection Report
Capacity: 60
Deficiencies: 14
Date: Apr 6, 2017
Visit Reason
The inspection was a Construction Section Biennial Survey to ensure compliance with the 1996 Rules for the Licensing of Adult Care Homes, applicable portions of the 2005 Regulations for Adult Care Homes, and the 1996 Edition of the North Carolina State Building Code-Section 419 Institutional Occupancy.
Findings
Multiple deficiencies were cited including failure to maintain the building in a clean and orderly manner, disabled fire sprinkler system components, unsafe electrical systems, lack of proper maintenance and documentation for the commercial kitchen hood's fire suppression system, malfunctioning emergency equipment, doors not properly latching to resist smoke passage, inoperable call system, and failure of the exhaust ventilation system in the 300 Hall Spa.
Deficiencies (14)
Facility failed to maintain the building in an uncluttered, clean and orderly manner; excessive accumulation of dust/lint/grease on kitchen HVAC return and radiation damper.
Fire sprinkler system component disabled by bypassing the accelerator, impacting water flow to coverage area.
Building fire safety not maintained in a safe and operating condition, risking exposure to fire/smoke.
One-hour fire-resistance-rated gypsum ceiling assembly deteriorated on all porch ceilings.
Exterior electrical disconnect near kitchen lacked interior cover and was unsecured, allowing access to energized components; corrected before surveyor departure.
Commercial kitchen hood's fire suppression system lacked required inspections, maintenance, and documentation; last maintenance in February 2016.
Dining Room Patio and other locations had ground-fault circuit-interrupter (GFCI) electrical power receptacles that did not trip or reset properly.
Multi-plug adaptor without over current protection in Executive Director's Office; corrected before surveyor departure.
Janitor cart stored in front of electric panel, limiting required clear working space; corrected before surveyor departure.
Janitor corridor door hits doorframe preventing closing and latching.
Emergency equipment including wall-mounted self-contained emergency lights and exit signs did not illuminate on backup power.
Dining Room corridor doors had an inactive leaf with an automatic flush bolt that did not latch, preventing secure latching of active leaf.
Electrically operated call system was not maintained operable and did not notify staff; work order issued.
Exhaust ventilation system in 300 Hall Spa did not work, allowing build-up of odors.
Report Facts
Licensed capacity: 60
Dates: Apr 6, 2017
Dates: Feb 22, 2017
Dates: Apr 18, 2017
Dates: 201602
Dates: Mar 6, 2017
Dates: Feb 27, 2017
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ed Miller | Construction Section Surveyor | Conducted the biennial survey on April 6, 2017. |
| Maintenance Tech | Interviewed regarding fire safety equipment condition. | |
| Executive Director | Interviewed regarding fire safety equipment condition and noted multi-plug adaptor in office. |
Inspection Report
Annual Inspection
Deficiencies: 5
Date: Jan 20, 2016
Visit Reason
The Adult Care Licensure Section and the Martin County Department of Social Services conducted an annual survey and complaint investigation on January 20, 21, 26, and 27, 2016. The complaint investigation was initiated by the Martin County Department of Social Services on December 21, 2015.
Complaint Details
The complaint investigation was initiated by the Martin County Department of Social Services on December 21, 2015, related to supervision, care, and staff behavior concerns.
Findings
The facility failed to provide increased supervision for 2 of 5 sampled residents, failed to assure referral and follow-up for routine and acute care needs for 3 residents, failed to assure thickened liquids were prepared and served as ordered for 1 resident, failed to assure medications were administered as ordered for 3 residents, and failed to assure residents were treated with respect and dignity related to staff behavior.
Deficiencies (5)
Failed to provide increased supervision in accordance with each resident's assessed needs, care plan, and current symptoms for 2 of 5 sampled residents (#1, #3), including falls with injuries and elopement.
Failed to assure referral and follow-up to meet routine and acute care needs for 3 of 5 sampled residents (#1, #2, #3), including falls with injuries, swallowing precautions, hematology lab work, and occupational therapy.
Failed to assure thickened liquids were prepared and served as ordered by the physician for 1 of 1 sampled residents (#2) with orders for thickened liquids and history of aspiration pneumonia.
Failed to assure medications were administered as ordered by the licensed prescribing practitioner and in accordance with facility policies for 1 of 4 residents (#2) observed during medication passes and 2 of 5 residents (#1, #4) sampled for record review related to medication errors.
Failed to assure residents were treated with respect, consideration, and dignity as related to the tone and manner in which staff members spoke to residents, including a staff member previously reported for being disrespectful.
Report Facts
Medication error rate: 21
Number of falls for Resident #3: 8
Number of chairs with stains: 30
Number of dining tables with stains: 14
Number of vents with dirt: 2
Number of containers with food particles: 16
Number of cans with dents: 5
Number of opened bags of flour without seal or date: 2
Number of opened bags of rice without seal or label: 2
Number of opened boxes of scalloped potatoes without date: 1
Number of Vitamin D capsules remaining: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff B | Personal Care Aide | Reported for being verbally disrespectful to residents, including yelling and cursing |
| Executive Director | Responsible for supervision policies and investigations of staff behavior | |
| Resident Care Manager | Responsible for reviewing falls, medication administration, and care coordination | |
| Resident Care Coordinator | Responsible for reviewing discharge instructions, medication orders, and follow-up | |
| Consultant Pharmacist | Completed medication regimen reviews and communicated with facility | |
| Senior Executive Director | Investigated previous Administrator and staff behavior complaints |
Inspection Report
Complaint Investigation
Capacity: 60
Deficiencies: 1
Date: Jul 1, 2015
Visit Reason
This is a complaint investigation conducted due to allegations that the facility was being treated for bed bugs and there were ongoing bed bug issues.
Complaint Details
The complaint alleged ongoing bed bug issues and treatment. The complaint was substantiated.
Findings
The complaint was substantiated. The facility failed to maintain cleanliness, allowing bed bugs to persist despite over two months of extermination efforts. Bed bug carcasses, feces, and blood stains were found in multiple resident rooms, and the facility lacked procedures to prevent bites, screen incoming residents, or document inspections after treatments. Staff training on handling potentially infested items was also inadequate.
Deficiencies (1)
Facility failed to maintain cleanliness, allowing bed bugs to infest the building and cause discomfort to occupants.
Report Facts
Total licensed capacity: 60
Duration of extermination treatment: 2
Number of resident rooms with bed bug carcasses found: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Greg Cates | Conducted complaint investigation | |
| Billy Bryant | Conducted complaint investigation |
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