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Assisted Living in Virginia

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Windsormeade Williamsburg, Pinnacle Living

Assisted Living in Virginia

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Windsormeade Williamsburg, Pinnacle Living

3900 Windsor Hall Drive, WILLIAMSBURG, VA 23188 View map
Overview of Windsormeade Williamsburg, Pinnacle Living
WindsorMeade is a senior living community located in Williamsburg, Virginia. It offers a full continuum of care including Independent Living, Assisted Living, and Memory Care. The community is designed to provide a supportive environment for residents aged 62 and older.
(757) 941-3600

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5
Virginia average: 3.8/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
5/5
Virginia average: 3.4/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5
Virginia average: 3.6/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5
Virginia average: 4.0/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
6h 7m per day

This home provides 28% more nursing time per resident than the Virginia average.

Virginia average: 4h 47m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 32

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Virginia average
Occupancy rate 84.4%
Residents per day 27
Occupancy rate
84.4%
Residents per day
27

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

79% of new residents, usually for short-term rehab.

Typical stay 23 days

Private pay

21% of new residents, often for short stays.

Typical stay 4 - 5 months

Finances and operations

Voluntary non-profit community
Operated by a church.
Home revenue
$25.8M
Surplus of revenue
$166.9K
Voluntary non-profit community Operated by a church.
Home revenue
$25,776,708.00
Surplus of revenue
$166,905.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.5M
33.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$17.1M
Total costs $25.6M
Bed community size
32-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.

About this community

Occupancy

Occupancy rate
84%
In line with Virginia average
Occupied beds
27 / 32
Average residents 98 per day

License Details

Facility TypeAssisted Living Facility
StatusActive

Additional Licensing Details

CMS Certification Number495402
AccreditationsCARF

Ownership & Operating Entity

Windsormeade Williamsburg, Pinnacle Living is administrated by Mr. Doug Fleegle.

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

3 services
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs

Additional Services

1 service
Nursing Care

Additional Policies & Features

Minimum Age62

Amenities & Lifestyle

0 amenities
Specific ProgramsIndependent Living, Assisted Living, Memory Care, Nursing Care, Rehabilitation Services

Dining & Nutrition

Food DescriptionExceptional dining options available.
Contact Windsormeade Williamsburg, Pinnacle Living

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

7 inspections

2 inspections related to complaints

2 inspections with violations (28.6%)

Virginia average: 14 inspections

Virginia average: 64.3% of inspections with violations

Latest inspection

Date August 12, 2025
Complaint Investigation

7 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Virginia average: 14 citations

7 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Virginia average: 32 deficiencies

Health Inspection History

Inspections
Total health inspections 3

State average 4.2


Last Health inspection on Apr 2023

Total health citations 9

State average 38.4

Citations per inspection
3

State average 8.93


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 9 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than State average

State average: 0.4


Serious Health citations More info 0
100% better than State average

State average: 1

0 critical citations More info State average: 0.4

0 serious citations More info State average: 1

6 moderate citations More info State average: 36.3

3 minor citations More info State average: 0.8
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Apr 06, 2023
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Apr 06, 2023
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Apr 06, 2023
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. May 19, 2022
Corrected

Compare Assisted Living around Virginia The information below is reported by the Virginia Department of Social Services and Department of Health.

Filter by care type
Brookdale Staunton
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Staunton
144
Yes
16
-
April Sprouse
66.7%
A+
8
62.5%
8
Sancerre Atlee Station
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Mechanicsville
120
Yes
30
Studio / 1 Bed / 2 Bed
Lauren Friedman
17.5%
A
18
38.9%
18
Brookdale Harrisonburg
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Harrisonburg
114
No
62
-
Ms. Jennifer Mcnamara
43.0%
A+
10
70%
10
Brookdale Danville Piedmont
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Danville
99
No
45
-
Carole Maxwell
45.5%
A+
6
100%
6
Windsormeade Williamsburg, Pinnacle Living
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

WILLIAMSBURG
22
No
-
-
Mr. Doug Fleegle
84.4%
-
7
28.6%
7

Places of interest near Windsormeade Williamsburg, Pinnacle Living

Address 0.0 miles from city center

Address 3900 Windsor Hall Drive, WILLIAMSBURG, VA 23188

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 64
Employees 50
Contractors 14
Staff to resident ratio 3.37:1
102% better than Virginia average

Virginia average ratio: 1.67:1

Avg staff/day 18
Average shift 7.8 hours
0% compared with Virginia average

Virginia average: 8 hours

Total staff hours (quarter) 12,697
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 6
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 12.3 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 10
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.6 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 27
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

10.5%

1,333 contractor hours this quarter

Respiratory Therapy Technician: 3 Qualified Social Worker: 3 Speech Language Pathologist: 2 Occupational Therapy Aide: 2 Physical Therapy Aide: 1 Physical Therapy Assistant: 1 Medical Director: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant270276,07991100%8
Registered Nurse6061,6968391%12.3
Clinical Nurse Specialist3031,4306571%8
Licensed Practical Nurse100107395358%9.6
Mental Health Service Worker1014886167%8
Nurse Practitioner1014725965%8
Physical Therapy Aide0113404853%7.1
Physical Therapy Assistant0113355763%5.9
Administrator1012322932%8
Other Social Services Staff1012285763%4
Speech Language Pathologist0222064651%3.1
Respiratory Therapy Technician0332025965%3.3
Occupational Therapy Aide0221812629%6.9
Medical Director011361213%3
Qualified Social Worker033281516%1.8
Occupational Therapy Assistant011633%2
27 Certified Nursing Assistant
% of Days 100%
6 Registered Nurse
% of Days 91%
3 Clinical Nurse Specialist
% of Days 71%
10 Licensed Practical Nurse
% of Days 58%
1 Mental Health Service Worker
% of Days 67%
1 Nurse Practitioner
% of Days 65%
1 Physical Therapy Aide
% of Days 53%
1 Physical Therapy Assistant
% of Days 63%
1 Administrator
% of Days 32%
1 Other Social Services Staff
% of Days 63%
2 Speech Language Pathologist
% of Days 51%
3 Respiratory Therapy Technician
% of Days 65%
2 Occupational Therapy Aide
% of Days 29%
1 Medical Director
% of Days 13%
3 Qualified Social Worker
% of Days 16%
1 Occupational Therapy Assistant
% of Days 3%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
19 residents
Residents by payment source
Medicare
5 residents (26.3%)
Private pay or other
14 residents (73.7%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.7
34% better than Virginia average

Virginia average: 10.1

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 27.3
38% worse than Virginia average

Virginia average: 19.7

Long-stay resident measures
Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 27.3%
21% worse than Virginia average

Virginia average: 22.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 17.7%
386% worse than Virginia average

Virginia average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.5%
54% better than Virginia average

Virginia average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.0%
96% worse than Virginia average

Virginia average: 1.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 0.0%
100% better than Virginia average

Virginia average: 5.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Virginia average

Virginia average: 14.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 26.5%
106% worse than Virginia average

Virginia average: 12.9%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
10% better than Virginia average

Virginia average: 91.3%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.6%
22% better than Virginia average

Virginia average: 74.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.7%
41% better than Virginia average

Virginia average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 96.8%
31% better than Virginia average

Virginia average: 73.6%

Guides for Better Senior Living

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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Virginia Seniors

Get financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; high demand in urban areas.

Virginia Respite Care Grant Program

VA Respite Grant

Caregiver of someone 60+, Virginia resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited grants; rural/urban balance.

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.

Varies by locality; typically < ~$2,510/month (200% FPL).

Limited assets (excludes home, car); varies by DSS.

Serves ~5,000 annually; focuses on low-income independence.

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.

~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.

$2,000 (individual).

Serves 4,000; personal needs allowance ($90/month).

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled, VA resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized, VA resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Fuel, Crisis, Cooling components; serves ~100,000 households.

Senior Community Service Employment Program (SCSEP)

Virginia SCSEP

Age 55+, unemployed, low-income, VA resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP/Goodwill partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High veteran population; supports rural/urban needs.

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.

~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).

Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).

Offered in 90% of localities; saves ~$500-$2,000/year.

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+, VA resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.