Inspection Reports for Winterberry Heights Senior Living

932 Ohio St, Bangor, ME 04401, United States, ME, 04401

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Inspection Report Summary

The most recent inspection on March 5, 2025, found deficiencies related to the facility’s failure to use the Maine Background Check Center for staff background checks, repeating a prior issue. Earlier inspections showed a similar deficiency with background checks noted in the September 10, 2024, biennial survey, while complaint investigations in 2024 and 2023 found no deficiencies. The main theme across citations involved incomplete background checks for staff with direct resident access. No fines, enforcement actions, or license suspensions were listed in the available reports. The pattern suggests ongoing challenges with background check compliance despite prior correction efforts.

Deficiencies (last 3 years)

Deficiencies (over 3 years) 0.7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

88% better than Maine average
Maine average: 5.7 deficiencies/year

Deficiencies per year

4 3 2 1 0
2023
2024
2025

Census

Latest occupancy rate 100% occupied

Based on a September 2024 inspection.

Census over time

24 27 30 33 36 Mar 2023 Sep 2024

Inspection Report

Renewal
Capacity: 29 Deficiencies: 1 Date: Mar 5, 2025

Visit Reason
The inspection was conducted to assess compliance with licensing requirements for Winterberry Heights, a Level IV Residential Care Facility, including verification of background checks for staff as part of relicensure.

Findings
The facility was found not in substantial compliance due to failure to utilize the Maine Background Check Center to obtain comprehensive background checks for staff with direct resident access. This was a repeat deficiency from a prior inspection and the facility failed to follow its previously submitted Plan of Correction.

Deficiencies (1)
Failure to utilize the Maine Background Check Center to obtain comprehensive background check reports for staff with direct access to residents (Staff #1).
Report Facts
Total Capacity: 29 Date of Hire: Dec 13, 2023 Background Check Completion Date: Aug 13, 2024 Plan of Correction Due Date: Sep 30, 2024

Employees mentioned
NameTitleContext
Marck StewartAdministratorNamed as facility administrator
Director of Health ServicesConfirmed Staff #1 had no MBCC check completed

Inspection Report

Biennial Survey
Census: 29 Capacity: 29 Deficiencies: 1 Date: Sep 10, 2024

Visit Reason
The inspection was conducted as a biennial survey to assess compliance with the Regulations Governing the Licensing and Functioning of Assisted Housing Programs for a Level IV Residential Care Facility.

Findings
The facility was found not in substantial compliance due to failure to utilize the Maine Background Check Center (MBCC) to obtain comprehensive background check reports for two staff members with direct resident access, including one staff without any MBCC record and another with a background check completed after hiring.

Deficiencies (1)
Failure to utilize the Maine Background Check Center to obtain comprehensive background check reports for two staff members with direct access to residents.
Report Facts
Census: 29 Total Capacity: 29 MBCC completion date: Jun 13, 2024 Inspection completion date: Sep 10, 2024

Inspection Report

Complaint Investigation
Capacity: 29 Deficiencies: 0 Date: Feb 1, 2024

Visit Reason
A desk review complaint investigation was completed on 2/1/2024.

Complaint Details
Desk review complaint investigation completed with no deficiencies found.
Findings
No deficiencies were found during the review.

Inspection Report

Complaint Investigation
Census: 29 Capacity: 29 Deficiencies: 0 Date: Mar 21, 2023

Visit Reason
Investigation was conducted in response to Complaint 2023-AHP-3279 from 3/21/23 to 4/14/23.

Complaint Details
Complaint 2023-AHP-3279 was investigated and found to have no findings.
Findings
Winterberry Heights, a Level IV Residential Care Facility, was found to be in substantial compliance with no findings during the investigation.

Employees mentioned
NameTitleContext
Mark StewartAdministratorNamed as Administrator of Winterberry Heights in the report.

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