Inspection Reports for Woodbridge Terrace of Irvine

The visit was an unannounced case management visit triggered by an Unusual Incident/Injury Report received on 09/12/2025 regarding an incident involving Resident 1 on 09/10/2025.

No immediate health and safety concerns were observed during the visit, and no deficiencies were cited at this time. The Licensing Program Analyst toured the facility, reviewed requested documents, and conducted an exit interview.

An unannounced required annual inspection was conducted by Licensing Program Analysts to evaluate compliance with licensing requirements.

The inspection found no deficiencies. The facility was compliant with regulations including physical plant conditions, medication storage, food supply, and staff and resident record reviews.

The document does not contain any inspection or regulatory visit information; it is an error message.

No findings or inspection content available due to error message.

The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2022-10-18 regarding medication administration, staff treatment of residents, and facility charges.

The investigation found that residents received medications as prescribed, staff treated residents with dignity and respect, and the facility's charges for services were appropriate based on residents' changing conditions. The allegations were determined to be unsubstantiated due to lack of preponderance of evidence.

The complaint involved allegations that medication was not administered as prescribed, staff did not treat residents with dignity and respect, and the facility charged for services not agreed upon at admission. The investigation concluded these allegations were unsubstantiated.

An unannounced complaint investigation visit was conducted in response to a complaint received on 2023-09-06 alleging that staff were mishandling residents' level of care assessments.

The investigation found that due to internal system issues, staff were unable to update assessments electronically but were providing all required services. Interviews with residents and staff supported that care assessments were conducted appropriately. The allegation was determined to be unsubstantiated with no deficiencies cited.

The complaint alleged mishandling of residents' level of care assessments. The allegation was unsubstantiated based on interviews and record reviews.

An unannounced complaint investigation visit was conducted in response to an allegation that staff did not intervene when a visitor caused injury to a resident.

The investigation found no evidence to substantiate the allegation. Interviews, record reviews, and a police report indicated that staff provided appropriate supervision and safeguards to protect the resident, and no intentional harm was found.

The complaint alleged that staff did not intervene when a visitor caused injury to a resident. The allegation was determined to be unsubstantiated after investigation including interviews with the resident, staff, witnesses, and review of medical and incident reports as well as a police investigation.

The visit was an unannounced case management inspection conducted by Licensing Program Analyst Michael Tea.

The Licensing Program Analyst amended report LIC9099 dated 01/16/2025 and reviewed the amended report with the Executive Director. An exit interview was conducted and a copy of the report was provided to the facility.

The inspection was conducted to investigate a complaint received on 2024-10-28 alleging that the facility was accepting bedridden residents without approved fire clearance and not adhering to physician reports.

The investigation found that the facility is not accepting bedridden residents and is adhering to physician reports. The allegations were determined to be unfounded.

Complaint was received on 2024-10-28 alleging acceptance of bedridden residents without fire clearance and non-adherence to physician reports. The complaint was investigated and found to be unfounded.

An unannounced Required One Year visit was conducted to ensure substantial compliance with Title 22 regulations for the facility.

The facility was found to be in substantial compliance with regulations. The environment was safe and clean, emergency systems were operational, food and medication storage were proper, staff records and training were compliant, and residents were treated with dignity with sufficient staffing.

The visit was an unannounced case management follow-up on an incident report received by the department regarding an allegation that a resident's private caregiver had hit the resident.

The investigation found that the police determined no criminal activity had occurred, the resident changed the story upon interview, and the private caregiver denied the accusation stating the hand was placed on the resident's neck to guide him to the restroom. The facility requested the private caregiver not be placed in the facility again due to the allegation.

The complaint involved an allegation that a private caregiver hit a resident. The police case #24-06954 found no criminal activity. The resident changed the story during the interview, and the caregiver denied the accusation. The resident has since moved out of the facility.

An unannounced complaint investigation was conducted following a complaint received on 09/22/2023 alleging that the facility did not ensure residents received their medications and did not secure medication from residents in care.

The investigation found that the alleged missed medications were actually refusals by residents that were not properly documented by staff. Staff received retraining on medication refusal documentation. The medication storage was observed to be secure. Based on interviews and records, the allegations were determined to be unsubstantiated.

Complaint received on 09/22/2023 alleging failure to ensure residents received medications and failure to secure medication from residents. Investigation determined allegations to be unsubstantiated due to lack of preponderance of evidence.

The inspection was an unannounced complaint investigation visit triggered by a complaint received on 08/25/2023 alleging that staff handled a resident in a rough manner.

The investigation included interviews with staff and residents, review of records, and an attempt to interview the resident. The allegation was determined to be unsubstantiated due to lack of preponderance of evidence. No deficiencies were cited.

The complaint alleged that staff handled a resident in a rough manner. Interviews with 6 staff and 3 residents indicated no rough handling. Staff were trained on dementia and challenging behaviors. The resident was combative and would back away. The allegation was unsubstantiated.

An unannounced complaint investigation visit was conducted following a complaint received on 2023-06-20 regarding the facility's failure to make confidential information available upon request.

The investigation found that the facility did not provide requested confidential documents due to a ransomware/cyberattack starting on 2023-06-06, and despite contacting their legal department, the requested documents were not produced. The allegation was substantiated, indicating a violation occurred.

The complaint was substantiated. The facility failed to make confidential information available upon request, citing delays due to a cyberattack and lack of legal department response or extension request.

An unannounced case management visit was conducted to follow up on a special incident report dated October 18, 2021, regarding a resident (R1) who had unusual vaginal bleeding and concerns of possible elder abuse.

The investigation found no evidence to suggest that R1 was sexually assaulted while at the facility. No deficiencies were cited as per Title 22 of the California Code of Regulations.

The complaint involved concerns of possible elder abuse due to unusual vaginal bleeding and discovery of detached hairs in R1’s vagina. The doctor did not suspect sexual abuse and no corroborating evidence was found. R1 denied sexual abuse and no suspicious incidents were observed in the facility.

The inspection was an unannounced complaint investigation visit triggered by allegations received on 10/28/2021 concerning staff causing bruising, improper resident transfers, residents left on the floor or in soiled clothing, and delayed medical attention.

The investigation involved interviews and record reviews and found no preponderance of evidence to substantiate the allegations. The allegations were deemed unsubstantiated despite some evidence of resident falls and health decline.

The complaint investigation was unsubstantiated. Allegations included staff causing bruising, improper transfers, residents left on the floor or in soiled clothing, and delayed medical care. The investigation found insufficient evidence to prove violations occurred.

An unannounced complaint investigation visit was conducted in response to an allegation that staff were sleeping during shifts at the facility.

The investigation substantiated the allegation that two staff members were found sleeping on the job in the Memory Care Department while caring for eight residents. Both staff members were suspended and no longer work at the facility. A deficiency was cited for failure to maintain awake night supervision as required by regulations.

The complaint investigation was substantiated based on interviews and document review. The allegation involved staff sleeping during shifts, which was confirmed by witnesses and facility management.

An unannounced case management visit was conducted to follow up on an incident report dated 06/21/2022 involving a resident who ingested a marijuana cookie.

No deficiencies were noted during the visit. The resident was assessed by paramedics and monitored in the facility. The Licensing Program Analyst reviewed medication lists and facility policy.

Licensing Program Analyst Andrea Mendivil conducted an unannounced visit for the purpose of conducting an annual visit at the facility.

The facility appeared clean and sanitary with all required elements in resident rooms and restrooms. Residents appeared happy and well taken care of. No deficiencies were noted during the visit. The facility has appropriate emergency supplies, medication management, and COVID-19 plans in place.

An unannounced complaint investigation was conducted due to an allegation of lack of care and supervision resulting in a resident falling.

The investigation found that although the resident did fall and was hospitalized, the facility had implemented appropriate fall prevention measures and there was insufficient evidence to substantiate the allegation of lack of care and supervision. No deficiencies were cited.

The complaint was unsubstantiated. The allegation involved a resident fall on 04/13/2022, with investigation including interviews, record reviews, and observations. The resident was a known fall risk with prior history of falls. The facility responded with fall mats, two-person assists, and enhanced hourly checks.

The visit was a case management-incident follow-up conducted via telephone and FaceTime due to a self-reported incident involving staff sleeping on duty in the Memory Care Department on January 18, 2022.

Two care staff members were found sleeping while caring for eight residents. Both staff were immediately suspended and no deficiencies were cited during this review.

This unannounced case management visit was conducted to follow up on an incident reported to Community Care Licensing involving resident 1, related to concerns of elder abuse reported by the resident's primary care physician.

Based on observations during the visit, no deficiencies were noted per Title 22 Division 6 of the California Code of Regulations.

An announced site visit was conducted for the purpose of a pre-licensing evaluation due to a change of ownership application.

The facility was toured and inspected, including resident units, safety equipment, emergency supplies, and posted policies. It appears the facility meets the requirements for licensure, and both the license and hospice waiver will be granted upon final review and approval.

The visit was conducted as part of the original licensing process for the facility, including a Component II telephone call to verify the applicant and administrator's understanding of Title 22 and other licensing requirements.

The applicant and administrator successfully completed the Component II telephone call, confirming understanding of facility operation, staff qualifications, program policies, and other licensing requirements. Technical assistance and document review were provided, including verification of criminal record clearance, health screening, fire clearance, and other certifications.