Inspection Reports for Sapphire Pacific Residential Care I

The Licensing Program Analyst conducted an unannounced visit to the facility to perform a required annual inspection.

The facility was found to be in compliance with all applicable requirements, including fire safety, food supply, medication security, and resident records. No issues or concerns were observed during the visit.

Licensing Program Analyst Sara Martinez conducted an unannounced annual required visit to evaluate the facility's compliance with regulatory requirements.

The facility was found to be clean and well-maintained with all safety equipment operational. Staff files, resident records, medication storage, and emergency plans were all in compliance. No deficiencies were cited at the time of the visit.

Licensing Program Analyst Jacqueline Shaw Ross made an unannounced visit to the facility for the purpose of an annual review.

The facility was found to be in good condition with all required furnishings, safety features, and proper food storage. Staff and client records were current and complete, medications were dispensed according to physician orders, and no deficiencies were cited.

An unannounced case management visit was conducted to amend LIC 9099 reports created on 12/21/2022, relating to complaint #18-AS-20221219140229.

The Licensing Program Analysts identified themselves, discussed the purpose of the visit with the Administrator, and provided amended reports and a copy of this report at the conclusion of the visit.

An unannounced annual required licensing inspection was conducted to verify compliance with statutes, regulations, and infection control practices.

The facility was found to be in compliance with all relevant regulations including infection control practices related to COVID-19. No deficiencies were observed during the visit.

An unannounced complaint investigation was conducted due to an allegation that staff delayed phone calls to a resident.

The investigation substantiated that staff delayed Resident 1's phone calls, violating the resident's right to reasonable access to the telephone. A citation was issued and a plan of correction was developed with the licensee.

The complaint was substantiated based on interviews with staff, outside sources, and records reviewed. Staff delayed phone calls to Resident 1 until an outside source spoke with the licensee.