The Heritage House of Plano
Assisted Living, Home Care, Hospice Care & Palliative Care · Plano, TX
The Heritage House of Plano
Assisted Living, Home Care, Hospice Care & Palliative Care · Plano, TX
The Heritage House of Plano is a blissful community in the tree-laden neighborhood of White Castle Lane, Plano, TX, offering assisted living. Here, residents receive top-notch care and assistance for their unique needs with a kind and dementia-certified team available 24/7. Working closely with trusted local home health providers, hospice care, and healthcare professionals, residents can rest assured of meeting their healthcare needs with ease.
Fun activities and an open-door policy for loved ones are provided to prevent residents from getting lonely and keep them active. Medication management, transportation assistance, a long-term care ombudsman, and a family liaison are available to ensure residents’ utmost satisfaction. The community also handles housekeeping, laundry, linen services, and meal preparation for a worry-free lifestyle. Live every moment of your golden years without hassle with committed and interactive care from a trusted community.
8-bed community Rank #921 / 980Bed count — State benchmarkedThis home is ranked 921st out of 980 homes we track in Texas for bed count. Shows this facility's certified or reported bed count compared to other Texas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
6 years in operation Rank #515 / 587Years in operation — State benchmarkedThis home is ranked 515th out of 587 homes we track in Texas for years in operation. Shows how long this facility has been in operation compared to other Texas facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 17 / 100 Rank #1138 / 1345Walk Score — State benchmarkedThis home is ranked 1138th out of 1,345 homes we track in Texas for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Texas facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeType B
ExpirationMarch 14, 2029
CountyCollin
License Number307785
Year Opened3/14/2020
The Heritage House of Plano is legally operated by The Heritage House Of Plano, LLC, and administered by Cynthia M Boggs.
OwnerThe Heritage House Of Plano, LLC
Ownership TypeLimited Liability Company (LLC)
Staffing
Key information about the people who lead and staff this community.
Administrator Emailcindy@theheritagehouses.com
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Since 2026 · 1 year of data
These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability.
0 citations
1 inspection
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2026 vs. Texas state average
Overall vs. TX average
0 Worse
No metrics in this bucket.
1 At Avg
Metrics at Texas average:
• Inspections with citations (at TX avg) 1 Better Metrics better than Texas average:
• Total citations (100% below)
• Inspections with citations (at TX avg) 1 Better Metrics better than Texas average:
• Total citations (100% below)
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 0 | 8 | This facility has 100% fewer total citations than a typical Texas assisted living residence (0 vs. TX avg 8).↓ 100% better |
Inspections
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 1 | 1 | This facility has inspections with citations in line with the Texas average (1 vs. TX avg 1).— At avg |
What does this home offer?
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Places of interest near The Heritage House of Plano
5.5 miles from city center
Estimated distance in miles from Plano's city center to The Heritage House of Plano's address, calculated via Google Maps.
Calculate Travel Distance to The Heritage House of Plano
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Compare Assisted Living around Plano
Info below is compiled from the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Number of years the company has been in operation.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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Citations tied to health-related standards (as categorized by the state). Subset of overall citation activity.
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Citations tied to life safety or environmental standards (as categorized by the state). Often distinct from health-line citations.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| HarborChase of Plano | AL MC | Plano | 148
Facility
148
TX AVG
78
Rank
#64 / 980 | Yes |
57
Facility
57
TX AVG
42
Rank
#354 / 1,345 | 9
Facility
9
TX AVG
21
Rank
#432 / 587 | - | Vop Hc Plano, LLC | 12
Facility
12
TX AVG
6
Rank
#680 / 839 | - | 1 | 12 | - |
| Brookdale Collin Oaks | AL MC | Plano | 116
Facility
116
TX AVG
78
Rank
#258 / 980 | Yes |
58
Facility
58
TX AVG
42
Rank
#325 / 1,345 | 11
Facility
11
TX AVG
21
Rank
#379 / 587 | - | Brookdale Senior Living Inc | 9
Facility
9
TX AVG
6
Rank
#602 / 839 | - | 5 | 4 | Studio / Suite |
| The Legacy at Willow Bend | AL HC HOS IL MC NH SNF | Plano | 72
Facility
72
TX AVG
78
Rank
#486 / 980 | Yes |
45
Facility
45
TX AVG
42
Rank
#627 / 1,345 | 18
Facility
18
TX AVG
21
Rank
#248 / 587 | A+ | The Legacy Willow Bend, Inc | 1
Facility
1
TX AVG
6
Rank
#87 / 839 | - | 1 | - | Private Rooms |
| Juniper Village at Spring Creek | AL MC RC | Plano | 72
Facility
72
TX AVG
78
Rank
#486 / 980 | No |
73
Facility
73
TX AVG
42
Rank
#95 / 1,345 | - | - | Plano 3 Spring Creek Scal LLC | 1
Facility
1
TX AVG
6
Rank
#87 / 839 | 1.0 | - | - | - |
| The Heritage House of Plano | AL HC HOS PC | Plano (Estates Of Forest Creek) | 8
Facility
8
TX AVG
78
Rank
#921 / 980 | No |
17
Facility
17
TX AVG
42
Rank
#1,138 / 1,345 | 6
Facility
6
TX AVG
21
Rank
#515 / 587 | - | The Heritage House Of Plano, LLC | 0
Facility
0
TX AVG
6
Rank
#1 / 839 | 0.0 | - | - | Private / Semi-Private Rooms |
Financial Assistance for
Assisted Living in Texas
The Heritage House of Plano is located in Plano, Texas.
Here are the financial assistance programs available to residents in Texas.
Frequently Asked Questions about The Heritage House of Plano
What neighborhood is The Heritage House of Plano in?
The Heritage House of Plano is in the Estates Of Forest Creek neighborhood of Plano.
Is The Heritage House of Plano in a walkable area?
The Heritage House of Plano has a walk score of 17. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of The Heritage House of Plano?
According to TX state health department records, The Heritage House of Plano's license number is 307785.
When does The Heritage House of Plano's license expire?
According to TX state health department records, The Heritage House of Plano's license expires on March 14, 2029.
How long has The Heritage House of Plano been in business?
The Heritage House of Plano has been operating for approximately 6 years, based on available licensing and registration records.
Are pets allowed at The Heritage House of Plano?
No, The Heritage House of Plano has a no-pet policy.
Who is the administrator of The Heritage House of Plano?
Cynthia M Boggs is the administrator of The Heritage House of Plano.
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