Total health inspections
4
Tennessee average 3.5
Last Health inspection on Jun 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Regency Retirement Village
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Regency Retirement Village
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Regency Retirement Village accepts Medicare, Medicaid, and private pay.
Overview of Regency Retirement Village
Regency Retirement Village is a senior living community in Morristown, Tennessee, offering assisted living, memory care, and respite care. The community has been in operation since 2007 under the Morristown Senior Services, LLC, with 168 licensed beds. With an occupancy rate of 59.3%, which is lower than the state average, the community has availability for immediate placement.
The community stands out from many Tennessee assisted living communities through its 24-hour licensed nursing coverage. While many assisted living settings do not maintain around-the-clock nursing staff, the community’s continuous clinical presence provides additional oversight and faster response capability for residents experiencing changes in health status.
One of the most unique aspects of the campus is its intergenerational design. The community is home to Regency Kids & Co., a licensed on-site daycare program that creates regular interaction between children and older adults. This daily connection between generations is uncommon in senior living settings and contributes to a more active, socially engaging environment through shared activities, informal interactions, and scheduled programs designed to encourage connection, emotional wellness, and cognitive engagement.
Extensive amenities, including both private and shared spaces, are available, along with complimentary transportation, weekly housekeeping, and dining services. Programming includes veterans-focused activities, resident council participation, and community events. The community’s size and broad range of services also create an environment that can support a variety of lifestyles and care needs within one location.
Regency Retirement Village appeals to older adults and families seeking long-term flexibility in care planning, particularly for individuals who may eventually transition from independent living into assisted living or memory care. Its combination of extensive amenities, continuous nursing coverage, intergenerational programming, and large-campus resources positions it as one of the more comprehensive senior living options in the East Tennessee region.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 115th out of 172 homes in Tennessee for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 115th out of 172 homes in Tennessee for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 12m per day
Rank #115 / 172Nurse hours — State benchmarkedThis home is ranked 115th out of 172 homes in Tennessee for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Tennessee average, with a ranking across 172 Tennessee SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Tennessee avg
-12%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 52m per day | ▼ 14% State avg: 3h 20m per day · National avg: 3h 25m per day |
Capacity and availability
This home usually has availability
Occupancy rate
59.3%
Rank #238 / 303Occupancy rate — State benchmarkedThis home is ranked 238th out of 303 homes in Tennessee for occupancy rate. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 303. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
71 days
168-bed community Rank #24 / 427Bed count — State benchmarkedThis home is ranked 24th out of 427 homes in Tennessee for bed count. Shows this facility's certified or reported bed count compared to other Tennessee SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
18 years in operation Rank #289 / 385Years in operation — State benchmarkedThis home is ranked 289th out of 385 homes in Tennessee for years in operation. Shows how long this facility has been in operation compared to other Tennessee SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 0 / 100 Rank #532 / 554Walk Score — State benchmarkedThis home is ranked 532nd out of 554 homes in Tennessee for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Tennessee SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeAssisted Care Living Facility
StatusLicensed
IssuanceSeptember 6, 2007
ExpirationApril 27, 2026
License Number00000288
Regency Retirement Village is administrated by Misty Lee Stickley.
Owner NameMorristown Senior Services, LLC
Respite Care
24-Hour Staffing
24/7 Licensed Nursing Care
Intergenerational Campus
Specific ProgramsShort Term Stays, Child Day Care
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Since 2024 · 2 years of data
Health Inspection History
Inspections
Total health citations
21
Rank #129 / 176Health citations — State benchmarkedThis home is ranked 129th out of 176 homes in Tennessee for health citations. Shows this facility's total health deficiency citations benchmarked to the Tennessee State average, with a ranking across all 176 TN SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Tennessee average 15.4
Citations per inspection
5.25
Rank #126 / 176Citations per inspection — State benchmarkedThis home is ranked 126th out of 176 homes in Tennessee for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Tennessee mean across 176 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
17 of 21 citations resulted from standard inspections; 3 of 21 resulted from complaint investigations; and 1 of 21 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 6 years)
Critical health citations
0
100% better than Tennessee averageTennessee average: 1.1
Serious health citations
0
100% better than Tennessee averageTennessee average: 0.6
Citations history (last 6 years)
Infection Control moderate citation
Jun 25, 2025
Corrected
Nutrition moderate citation
Jun 25, 2025
Corrected
Pharmacy moderate citation
Jun 25, 2025
Corrected
Quality of Care moderate citation
Jun 25, 2025
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
124
Employees
119
Contractors
5
Staff to resident ratio
1.35 : 1
23% fewer staff per resident than Tennessee average
Avg staff/day
48
Average shift
8.3 hours
0% compared with Tennessee average
Total staff hours (quarter)
36,751
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
All 17 RN Staff are full-time employees. No contractors work on this role.
17
All 17 RN Staff are full-time employees. No contractors work on this role.
17
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursLicensed Practical Nurse
Assists with medical care and medications.
LPN Staff
All 18 LPN Staff are full-time employees. No contractors work on this role.
18
All 18 LPN Staff are full-time employees. No contractors work on this role.
18
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursCertified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
All 50 CNA Staff are full-time employees. No contractors work on this role.
50
All 50 CNA Staff are full-time employees. No contractors work on this role.
50
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursContractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
0.6%
215 contractor hours this quarter
Occupational Therapy Aide: 2
Medical Director: 2
Occupational Therapy Assistant: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 50 | 0 | 50 | 17,362 | 92 | 100% | 8.3 |
| Licensed Practical Nurse | 18 | 0 | 18 | 6,105 | 92 | 100% | 9.3 |
| Registered Nurse | 17 | 0 | 17 | 2,885 | 92 | 100% | 8.1 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,901 | 78 | 85% | 8 |
| Speech Language Pathologist | 5 | 0 | 5 | 1,368 | 66 | 72% | 8.6 |
| Physical Therapy Assistant | 3 | 0 | 3 | 1,105 | 76 | 83% | 8.9 |
| Physical Therapy Aide | 3 | 0 | 3 | 992 | 65 | 71% | 8.1 |
| Mental Health Service Worker | 2 | 0 | 2 | 989 | 71 | 77% | 8.2 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 532 | 63 | 68% | 8.2 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Dietitian | 1 | 0 | 1 | 515 | 64 | 70% | 8 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 495 | 61 | 66% | 8.1 |
| Nurse Practitioner | 2 | 0 | 2 | 477 | 61 | 66% | 7.8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 392 | 58 | 63% | 6.8 |
| Nurse Aide in Training | 4 | 0 | 4 | 387 | 38 | 41% | 7.2 |
| Qualified Social Worker | 2 | 0 | 2 | 381 | 60 | 65% | 6.4 |
| Occupational Therapy Aide | 0 | 2 | 2 | 130 | 46 | 50% | 2.8 |
| RN Director of Nursing | 1 | 0 | 1 | 123 | 32 | 35% | 3.8 |
| Medical Director | 0 | 2 | 2 | 48 | 6 | 7% | 8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 38 | 3 | 3% | 12.5 |
50 Certified Nursing Assistant
% of Days
100%
18 Licensed Practical Nurse
% of Days
100%
17 Registered Nurse
% of Days
100%
6 Clinical Nurse Specialist
% of Days
85%
5 Speech Language Pathologist
% of Days
72%
3 Physical Therapy Assistant
% of Days
83%
3 Physical Therapy Aide
% of Days
71%
2 Mental Health Service Worker
% of Days
77%
2 Respiratory Therapy Technician
% of Days
68%
1 Administrator
% of Days
72%
1 Dietitian
% of Days
70%
1 Therapeutic Recreation Specialist
% of Days
66%
2 Nurse Practitioner
% of Days
66%
1 Other Dietary Services Staff
% of Days
63%
4 Nurse Aide in Training
% of Days
41%
2 Qualified Social Worker
% of Days
65%
2 Occupational Therapy Aide
% of Days
50%
1 RN Director of Nursing
% of Days
35%
2 Medical Director
% of Days
7%
1 Occupational Therapy Assistant
% of Days
3%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.8
26% better than Tennessee averageTennessee average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.4
42% better than Tennessee averageTennessee average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
8.6%
Percent of long-stay residents whose need for help with daily activities has increased
8.6%
46% better than Tennessee averageTennessee average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
12.7%
Percent of long-stay residents whose ability to move independently worsened
12.7%
41% better than Tennessee averageTennessee average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
12.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
12.9%
38% better than Tennessee averageTennessee average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
46% better than Tennessee averageTennessee average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.2%
Percent of long-stay high risk residents with pressure ulcers
4.2%
23% better than Tennessee averageTennessee average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.7%
Percent of long-stay residents with a urinary tract infection
1.7%
17% better than Tennessee averageTennessee average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
11.4%
Percent of long-stay residents who lose too much weight
11.4%
81% worse than Tennessee averageTennessee average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
9.5%
Percent of long-stay residents who have depressive symptoms
9.5%
13% better than Tennessee averageTennessee average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
17.7%
Percent of long-stay residents who received an antipsychotic medication
17.7%
7% worse than Tennessee averageTennessee average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
10% better than Tennessee averageTennessee average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
5% better than Tennessee averageTennessee average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.8%
24% better than Tennessee averageTennessee average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.2%
Percent of short-stay residents who newly received an antipsychotic medication
2.2%
30% worse than Tennessee averageTennessee average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
77.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
77.9%
In line with Tennessee averageTennessee average: 79.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
26% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
56% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
19% of new residents, often for long-term daily care.
Typical stay
7 - 8 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
92
Medicare
14
15.2% of residents
Medicaid
58
63% of residents
Private pay or other
20
21.7% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Regency Retirement Village based on CMS SNF Cost Reports.
Occupancy Rate
59.3%
↑ 0.7pp vs 2022
Net Income
$484.9K
↓ ~$83.5K vs 2022
Total Payroll
$6.5M
↑ ~$504.4K vs 2022
Profit Margin
3.7%
↓ 0.7pp vs 2022
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$13.7M
Profit
$484.9K
Privately-owned community
Operated by a business corporation.
Home revenue
$13.7M Rank #72 / 176Revenue — State benchmarkedThis home is ranked 72nd out of 176 homes in Tennessee for revenue. Shows this facility's annual revenue compared to the Tennessee SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$484.9K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #72 / 176Payroll — State benchmarkedThis home is ranked 72nd out of 176 homes in Tennessee for payroll. Shows total annual staff payroll benchmarked to the Tennessee average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$6.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #72 / 176Payroll — State benchmarkedThis home is ranked 72nd out of 176 homes in Tennessee for payroll. Shows total annual staff payroll benchmarked to the Tennessee average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$13.2M
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Regency Retirement Village
2.5 miles from city center
Estimated distance in miles from Morristown's city center to Regency Retirement Village's address, calculated via Google Maps.
Calculate Travel Distance to Regency Retirement Village
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Financial Assistance for
Nursing Home in Tennessee
Regency Retirement Village is located in Morristown, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.
Frequently Asked Questions about Regency Retirement Village
Who is the owner of Regency Retirement Village?
The legal owner and operator of Regency Retirement Village is Morristown Senior Services, LLC.
What is the license number of Regency Retirement Village?
According to TN state health department records, Regency Retirement Village's license number is 00000288.
When does Regency Retirement Village's license expire?
According to TN state health department records, Regency Retirement Village's license expires on April 27, 2026.
Who is the administrator of Regency Retirement Village?
Misty Lee Stickley is the administrator of Regency Retirement Village.
How many beds does Regency Retirement Village have?
Regency Retirement Village has 168 beds.
Are there photos of Regency Retirement Village?
Yes — there are 2 photos of Regency Retirement Village in the photo gallery on this page.
What is the address of Regency Retirement Village?
Regency Retirement Village is located at 739 East 2nd North Street.
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