The Springs of Avalon
The Springs of Avalon is a Nursing Home in Arkansas
The Springs of Avalon is a Nursing Home in Arkansas
The Springs of Avalon
The Springs of Avalon is a Nursing Home in Arkansas
The Springs of Avalon is a Nursing Home in Arkansas
Situated in West Memphis, Arkansas, The Springs of Avalon is an assisted living community with a mission to provide seniors with a second home where their well-being is essential. Their staff is committed to resident-centered care and ongoing quality improvement. Their goal is to ensure that seniors can lead healthy, joyful lives and partake in all the adventures that life has to offer.
Care is synonymous with respect, positivity, and meticulous attention in this community. The nursing team, top-tier staff, outstanding amenities, and specialized programs collectively form a framework where every resident’s health and happiness take center stage. At The Springs, loved ones can rest assured that senior family members are in capable and caring hands, enjoying a second home that values their quality of life.
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Occupancy levels track close to the statewide midpoint, indicating balanced availability. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.
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Home revenue lands near the state median, signaling steady but not standout inflows. Payroll outlays align with state averages, keeping staffing resources on par with peers. Total income exceeds the majority of state facilities, highlighting strong profitability.
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Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights hover around the statewide average, supporting a diversified mix.
Occupancy
Finance
Percentage of home revenue spent on payroll costs.
House Specifics:
OperationsQuality Ratings
CMS 5-star rating based on health inspections, staffing, and quality measures.
Rating based on deficiencies found during state health inspections.
Rating based on nurse staffing hours per resident per day.
Quality Measures rating based on clinical outcomes for residents.
Total nurse staffing hours per resident per day.
Medicaid, Medicare & Private
Number of resident nights paid by Medicare for short-term or rehab care.
Resident nights covered by Medicaid for long-term care or support services.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
About this community
Additional licensing details
Ownership & operating entity
The Springs of Avalon is legally operated by West Memphis Operators LLC, and administrated by LaPortia Knowlton.
Type Of Units
Contact Information
Comparison Chart
The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.For seniors needing help with daily tasks but not full-time nursing.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
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Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
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Places of interest near The Springs of Avalon
1.1 miles from city center
610 S Avalon St, West Memphis, AR 72301
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 9 | 8.5 | No |
| Licensed Practical Nurse | 21 | 8.7 | No |
| Certified Nursing Assistant | 43 | 8 | No |
Staff by Category
Contractor Analysis
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 43 | 0 | 43 | 13,386 | 91 | 100% | 8 |
| Licensed Practical Nurse | 21 | 0 | 21 | 5,532 | 91 | 100% | 8.7 |
| Registered Nurse | 9 | 0 | 9 | 1,450 | 87 | 96% | 8.5 |
| RN Director of Nursing | 3 | 0 | 3 | 1,383 | 69 | 76% | 7.7 |
| Nurse Aide in Training | 3 | 0 | 3 | 1,138 | 78 | 86% | 8.4 |
| Other Dietary Services Staff | 2 | 0 | 2 | 673 | 85 | 93% | 6.9 |
| Medication Aide/Technician | 2 | 0 | 2 | 574 | 57 | 63% | 8.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 508 | 63 | 69% | 8.1 |
| Dietitian | 1 | 0 | 1 | 502 | 63 | 69% | 8 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Nurse Practitioner | 7 | 0 | 7 | 459 | 58 | 64% | 7.9 |
| Respiratory Therapy Technician | 4 | 1 | 5 | 351 | 55 | 60% | 5.5 |
| Physical Therapy Assistant | 1 | 1 | 2 | 265 | 46 | 51% | 5.8 |
| Physical Therapy Aide | 1 | 1 | 2 | 218 | 27 | 30% | 8.1 |
| Speech Language Pathologist | 1 | 1 | 2 | 197 | 23 | 25% | 8.6 |
| Medical Director | 0 | 1 | 1 | 123 | 12 | 13% | 10.3 |
| Occupational Therapy Aide | 0 | 1 | 1 | 37 | 21 | 23% | 1.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 28 | 7 | 8% | 4 |
| Qualified Social Worker | 1 | 1 | 2 | 24 | 11 | 12% | 2.1 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 8 | 1 | 1% | 8 |
Health Inspection History
Source: CMS Health Citations (Oct 2022 – Feb 2025)
Citation Severity Distribution
Top Deficiency Categories
Citation Sources
State Comparison (AR)
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Feb 27, 2025 | D | Infection Control | F0880 | Corrected |
| Feb 27, 2025 | E | Nutrition | F0803 | Corrected |
| Feb 27, 2025 | E | Nutrition | F0805 | Corrected |
| Feb 27, 2025 | E | Nutrition | F0812 | Corrected |
| Feb 27, 2025 | E | Pharmacy | F0761 | Corrected |
| Feb 27, 2025 | E | Quality of Care | F0689 | Corrected |
| May 22, 2024 | D | Quality of Care | F0689 | Corrected |
| May 22, 2024 | D | Care Planning | F0656 | Corrected |
| Feb 02, 2024 | E | Environmental | F0924 | Corrected |
| Feb 02, 2024 | F | Nutrition | F0812 | Corrected |
| Feb 02, 2024 | E | Quality of Care | F0677 | Corrected |
| Feb 02, 2024 | E | Quality of Care | F0684 | Corrected |
| Feb 02, 2024 | E | Quality of Care | F0689 | Corrected |
| Feb 02, 2024 | E | Quality of Care | F0692 | Corrected |
| Feb 02, 2024 | E | Resident Rights | F0575 | Corrected |
| Feb 02, 2024 | E | Resident Rights | F0578 | Corrected |
| Feb 02, 2024 | E | Resident Rights | F0584 | Corrected |
| Oct 28, 2022 | E | Nutrition | F0803 | Corrected |
| Oct 28, 2022 | E | Nutrition | F0804 | Corrected |
| Oct 28, 2022 | E | Nutrition | F0805 | Corrected |
| Oct 28, 2022 | F | Nutrition | F0812 | Corrected |
| Oct 28, 2022 | E | Quality of Care | F0677 | Corrected |
| Oct 28, 2022 | D | Quality of Care | F0684 | Corrected |
| Oct 28, 2022 | E | Quality of Care | F0692 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Resident Census by Payment Source
Programs & Services
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Penalties & Fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalty History
Showing all 1 penalties (Aug 2025 - Aug 2025)
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Arkansas Seniors
- General: Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- AR Specifics: Rural focus; possible waitlists.
- Services: Personal care (5-7 hours/day), meals ($7/meal), respite care (240 hours/year), adult day services ($60/day).
- General: Age 60+, Arkansas resident.
- Income Limits: No strict limit; prioritizes low-income.
- Asset Limits: Not applicable.
- AR Specifics: Limited direct funding; mostly referral-based.
- Services: Care coordination, limited respite (up to 5 days/year), transportation assistance (~5 trips/month).
- General: Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple); spousal rules apply.
- AR Specifics: Limited provider network; excludes Level I facilities (no nursing services).
- Services: Personal care (~5 hours/day), medication management, nursing, activities, transportation.
- General: Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.
- Income Limits (2025): ~$2,829/month (300% FBR).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- AR Specifics: Limited geographic availability.
- Services: Primary/preventive care, personal care (5-7 hours/day), meals, transportation, therapy.
- General: Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
- Income Limits (2025): ~$1,004/month (individual).
- Asset Limits: $9,660 (individual), $14,470 (couple).
- AR Specifics: No nursing home-level care requirement.
- Services: Personal care (~4-6 hours/day), homemaker services (e.g., meal prep).
- General: Age 55+, unemployed, low-income, Arkansas resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified.
- AR Specifics: Priority for veterans, rural residents.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Claim What’s Yours Financial Aid for Arkansas Seniors
ARChoices
Requirements:
- General:Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- AR Specifics:Rural focus; possible waitlists.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), meals ($7/meal), respite care (240 hours/year), adult day services ($60/day).
Choices in Living Resource Center
Requirements:
- General:Age 60+, Arkansas resident.
- Income Limits:No strict limit; prioritizes low-income.
- Asset Limits:Not applicable.
- AR Specifics:Limited direct funding; mostly referral-based.
Benefits without Contact:
- Services: Care coordination, limited respite (up to 5 days/year), transportation assistance (~5 trips/month).
Living Choices Assisted Living Waiver
Requirements:
- General:Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple); spousal rules apply.
- AR Specifics:Limited provider network; excludes Level I facilities (no nursing services).
Benefits without Contact:
- Services: Personal care (~5 hours/day), medication management, nursing, activities, transportation.
Program of All-Inclusive Care for the Elderly (PACE)
Requirements:
- General:Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.
- Income Limits (2025):~$2,829/month (300% FBR).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- AR Specifics:Limited geographic availability.
Benefits without Contact:
- Services: Primary/preventive care, personal care (5-7 hours/day), meals, transportation, therapy.
Arkansas State Plan Personal Care
Requirements:
- General:Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
- Income Limits (2025):~$1,004/month (individual).
- Asset Limits:$9,660 (individual), $14,470 (couple).
- AR Specifics:No nursing home-level care requirement.
Benefits without Contact:
- Services: Personal care (~4-6 hours/day), homemaker services (e.g., meal prep).
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, Arkansas resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified.
- AR Specifics:Priority for veterans, rural residents.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
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