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Memory Care in Surprise

Rock Creek at The Park

Memory Care in Surprise

Rock Creek at The Park

14552 W Parkwood Dr, Surprise, AZ 85374 View map
Overview of Rock Creek at the Park

Rock Creek is the memory care center of The Park Community. The luxury memory care home in Surprise makes it a point that seniors are given the freedom and choice given to each resident and ensures that they attend to the unique needs of each individual with kindness and compassion. Rock Creek at the Park offers senior living enriched by world-class hospitality and service.

As a Koelsch senior living home,  expect luxury and comfort to be the driving forces of the community. Its premier all-inclusive features include ALDs, specialized memory care programs, medication management, transfer assistance, housekeeping, and laundry services tailored to their unique needs.

(202) 895-6000

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 113
Bed community size
113-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
9 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 35 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Services

Personal Care Services (capacity: 113)
Supervisory Care Services

About this community

License Details

Facility TypeAssisted Living Center
StatusActive
IssuanceJanuary 10, 2017
ExpirationSeptember 30, 2026

Additional Licensing Details

License NumberAL10492C
QualificationHealth Care

Ownership & Operating Entity

Rock Creek at The Park is administrated by Lorena Watson.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Types of Care at Rock Creek at The Park

Memory Care
Contact Rock Creek at The Park

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

5 visits/inspections

4 complaint inspections

Arizona average: 6 complaint visits

Arizona average: 5 inspections

4 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

Latest inspection

Date September 10, 2025
Complaint
Results No deficiencies

17 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Arizona average: 9 deficiencies

Inspection Report Summary for Rock Creek at The Park

The most recent inspection on July 9, 2025, included enforcement action resulting in a $750 fine that has been paid in full. Earlier inspections also involved enforcement actions with fines related to invalid CPR training for an employee and incomplete documentation of resident services, including a repeated deficiency from a prior complaint investigation. The main issues cited involved staff training compliance and record-keeping for resident care. Complaint investigations included a substantiated repeat deficiency concerning documentation, while other complaints were not detailed in the available reports. The facility’s record shows ongoing challenges with training and documentation, with enforcement actions occurring across multiple inspections.

Compare Memory Care around Surprise The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

Filter by care type
Rock Creek at The Park
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Surprise
113
Yes
35
Private Rooms / Semi-Private Rooms
9
-
Lorena Watson
5
17
Copper Creek Inn Memory Care
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Chandler
67
No
33
Private Rooms / Semi-Private Rooms
14
-
-
13
19
Catalina Springs Memory Care
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Oro Valley
56
No
29
Private Rooms / Semi-Private Rooms
11
A+
Joseph Daigle
8
11
All Care Assisted Living Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Surprise (Bell West Ranch)
10
No
10
Private Rooms / Semi-Private Rooms
10
-
Ciprian Neiculescu
2
0
A Paradise for Parents Assisted Living & Memory Care I
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Surprise (Northwest Ranch)
-
No
26
Private Rooms / Semi-Private Rooms
-
-
-
0
0

Places of interest near Rock Creek at The Park

Address 2.6 miles from city center — 0.65 miles to nearest hospital (Banner Del E Webb Medical Center | Sun City West, AZ | Meeker Blvd.)

Address 14552 W Parkwood Dr, Surprise, AZ 85374

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Financial Aid for Arizona Seniors

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Arizona Long Term Care System

ALTCS

Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+, Arizona resident, at risk of institutionalization.

~$2,000/month (individual, varies).

$10,000 (individual).

Limited funding; waitlists common.

Senior Community Service Employment Program (SCSEP)

AZ SCSEP

Age 55+, Arizona resident, unemployed, low-income.

~$1,519/month (125% of poverty level, individual).

Not specified; income-driven.

Wages at highest of federal/state/local minimum ($14.35/hour in 2025).

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority, Arizona resident, own/rent home, low-income.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+, Arizona resident, very low income, able to live independently with support.

~$1,645/month (50% of area median income, individual, varies by county).

$10,000 (individual, excludes home if owned).

Limited units; high demand in metro areas like Phoenix.

Arizona CARES Program

AZ CARES

Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).

Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

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