Brookdale at Home® Carriage Club

Brookdale at Home® Carriage Club is an Assisted Living Home in North Carolina

Brookdale at Home® Carriage… is an Assisted Living Home in North Carolina

Brookdale at Home® Carriage Club

5800 Old Providence Rd, Charlotte, NC 28226 View Map

Brookdale at Home® Carriage Club is an Assisted Living Home in North Carolina

Brookdale at Home® Carriage… is an Assisted Living Home in North Carolina

icon
Care Cost Calculator: See Prices in Your Area Care Cost Calculator: See Prices in Your Area icon
Overview of Brookdale at Home® Carriage Club

Located in the quaint neighborhood of Charlotte, NC , Brookdale at Home Carriage Club is a leading home care provider that offers personalized senior care services designed to support aging in place with dignity and comfort. Their dedicated caregivers are trained professionals committed to assisting with daily tasks, allowing residents to focus on enjoying life’s meaningful moments. Whether it’s help with housekeeping, meal preparation, or personal grooming, our team ensures a safe and nurturing environment.

At Brookdale at Home Carriage Club, residents benefit from a variety of amenities and programs tailored to enhance their quality of life. From companionship and light housekeeping to medication reminders and errand assistance, every service is delivered with compassion and expertise. Brookdale at Home Carriage Club’s goal is to provide peace of mind to families and individuals alike, knowing that their loved ones are receiving attentive care and support in the comfort of their own surroundings.

(704) 887-0172

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 8.12/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 430

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the North Carolina average
Occupancy rate 71.5%
Residents per day (avg) 8
Occupancy rate
71.5%
Residents per day (avg)
8

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

30% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

70% of new residents, often for short stays.

Typical stay 6 years

Finances and operations

Proprietary home
Corporation
Home revenue
$7.1M
Operating loss
-$3.3M
Proprietary home Corporation
Home revenue
$7,096,866.00
Operating loss
$-3,281,044.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.3M
102.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.1M
Total costs $10.4M
Years in operation
48 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 12 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Additional licensing details

License number: HC3339

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Denise Warren, Interim CEO

Care Services

Respite Care

Amenities & Lifestyle

Programs & Activities

Specific Programs
Companion Care, Personal Care, Respite Care

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 527 / 690 / 807 / 1,025 / 1,140 / 1,344 / 1,372 sq. ft

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Brookdale at Home® Carriage Club

Home Care
Contact Brookdale at Home® Carriage Club

Comparison Chart

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Compare Assisted Living around Charlotte
Brookdale at Home® Carriage Club
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Charlotte
430
Yes
A+
12
BKD FM HOLDING COMPANY LLC
71.5%
$5,357,348.00
$7,291,106.00
136.1%
7.60
4/5
8.1209
3/5
4/5
5/5
1 Bed / 2 Bed
Brookdale Union Park
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Monroe
87
Yes
A+
10
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
Brookdale Weddington Park
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Matthews
83
Yes
A+
48
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
Rosewood Memory Care
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Charlotte
6
No
-
2
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
The Magnolia
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Charlotte
-
No
-
51
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed

Brookdale at Home® Carriage Club Home Overview

Get to know the community with a high-definition video tour
Video thumbnail
Watch this video about life at Brookdale at Home® Carriage Club
icon

Living Spaces & Floor Plans

brookdale-at-home-carriage-club-p3
brookdale-at-home-carriage-club-p2
brookdale-at-home-carriage-club-p1
brookdale-at-home-carriage-club-p4

Places of interest near Brookdale at Home® Carriage Club

Address 8.1 miles from city center

Address 5800 Old Providence Rd, Charlotte, NC 28226

Calculate Travel Distance to Brookdale at Home® Carriage Club

Add your location

Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

117
Total Staff
30
Employees
87
Contractors
8,666
Total Hours (Quarter)
15
Avg Staff/Day
6.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse137 Yes
Licensed Practical Nurse265.6 Yes
Certified Nursing Assistant585.7 Yes
Staff by Category
Administration
2 staff
8hs shift avg
Nursing Staff
97 staff
5.9hs shift avg
Physicians & Practitioners
3 staff
6.1hs shift avg
Therapy Services
6 staff
6.6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
3.5hs shift avg
Dietary Services
4 staff
6.8hs shift avg
Other Services
2 staff
7.6hs shift avg
Contractor Analysis
48.2%
of total hours from contractors
4,174 contractor hours this quarter
Certified Nursing Assistant: 47 Registered Nurse: 8 Physical Therapy Assistant: 1 Respiratory Therapy Technician: 2 Licensed Practical Nurse: 23 Physical Therapy Aide: 1 Speech Language Pathologist: 2 Qualified Social Worker: 3
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant1147582,56791100%5.7
Registered Nurse58131,0908897%7
Licensed Practical Nurse323269328796%5.6
Respiratory Therapy Technician0228266976%7.3
Dietitian4046588391%6.8
Administrator2026086470%8
Mental Health Service Worker2024856268%7.6
Physical Therapy Assistant0114776268%7.7
Clinical Nurse Specialist2023315560%5.5
Physical Therapy Aide0113116571%4.8
Qualified Social Worker0331494246%3.5
Nurse Practitioner1011421719%8.4
Speech Language Pathologist022931618%5.8

Health Inspection History

Source: CMS Health Citations (Sep 2022 – Apr 2025)

3
Inspections
11
Total Citations
0
Critical (J-L)
0
Serious (G-I)
3.67
Citations/Inspection
Apr 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
10
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Resident Rights
3
27% of total
Quality of Life & Care
1
9% of total
Administration
1
9% of total
Citation Sources
Standard Inspections 11
Complaint Investigations 1
State Comparison (NC)
Citations
11
North Carolina average: 20.9
Critical Citations
0
North Carolina average: 1.3
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Apr 07, 2025 E NutritionF0812 Corrected
Apr 07, 2025 D Resident RightsF0550 Corrected
Apr 07, 2025 D Resident RightsF0578 Corrected
Feb 21, 2024 F AdministrationF0867 Corrected
Feb 21, 2024 C Nursing ServicesF0732 Corrected
Feb 21, 2024 E NutritionF0806 Corrected
Feb 21, 2024 F NutritionF0812 Corrected
Feb 21, 2024 D NutritionF0814 Corrected
Feb 21, 2024 D Quality of CareF0684 Corrected
Feb 21, 2024 D Resident RightsF0584 Corrected
Sep 14, 2022 E NutritionF0812 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
10 Total Residents
Medicare 8 (80%)
Private Pay/Other 2 (20%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
83.8% Near average North Carolina: 79.9%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.9% 42% better than avg North Carolina: 1.5%
Influenza Vaccine
83.0% 6% better than avg North Carolina: 78.1%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Claim What’s Yours: Financial Aid for North Carolina Seniors

Program
State Program Name
Eligibility
Benefits
Community Alternatives Program for Disabled Adults
  • General: Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • NC Specifics: High demand; waitlists common in urban areas.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
North Carolina Senior Care Options
NC SCO (via NFCSP)
  • General: Caregiver of someone 60+ (or with dementia), North Carolina resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • NC Specifics: Limited slots; rural/urban balance.
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
North Carolina PACE (e.g., PACE of the Triad)
Official government program page
  • General: Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NC Specifics: Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
In-Home Aide Services
North Carolina In-Home Aide Services
Official government program page
  • General: Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
  • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits: Not assessed; need-based.
  • NC Specifics: Family can be aides; varies by county funding.
  • Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
Medicare Savings Program (MSP)
North Carolina Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, NC resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • NC Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Energy Assistance Program (LIHEAP)
  • General: Age 60+ prioritized, NC resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • NC Specifics: Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, NC resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • NC Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
North Carolina VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • NC Specifics: High veteran demand in rural/urban areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Urgent Repair Program (URP)
North Carolina Urgent Repair Program
Official government program page
  • General: Age 60+ prioritized, NC resident, homeowner, low-income.
  • Income Limits (2025): ~$30,258/year (50% AMI, varies by county).
  • Asset Limits: Not strictly assessed; home value considered.
  • NC Specifics: Forgivable at $2,000/year; statewide via local partners.
  • Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
State/County Special Assistance (SA)
North Carolina Special Assistance
Official government program page
  • General: Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
  • Income Limits (2025): ~$1,255/month (individual, 100% FPL); varies by facility rate.
  • Asset Limits: $2,000 (individual).
  • NC Specifics: Covers assisted living; counties supplement state funds.
  • Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.

Claim What’s Yours Financial Aid for North Carolina Seniors

NC Medicaid CAP/DA

Community Alternatives Program for Disabled Adults

Requirements:
  • General:
    Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • NC Specifics:
    High demand; waitlists common in urban areas.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
NC SCO (via NFCSP)

North Carolina Senior Care Options

Requirements:
  • General:
    Caregiver of someone 60+ (or with dementia), North Carolina resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • NC Specifics:
    Limited slots; rural/urban balance.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
North Carolina PACE (e.g., PACE of the Triad)

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NC Specifics:
    Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
North Carolina In-Home Aide Services

In-Home Aide Services

Requirements:
  • General:
    Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
  • Income Limits (2025):
    No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits:
    Not assessed; need-based.
  • NC Specifics:
    Family can be aides; varies by county funding.
Benefits without Contact:
  • Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
North Carolina Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, NC resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • NC Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
North Carolina LIHEAP

Low-Income Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, NC resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • NC Specifics:
    Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
North Carolina SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, NC resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • NC Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
North Carolina VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • NC Specifics:
    High veteran demand in rural/urban areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
North Carolina Urgent Repair Program

Urgent Repair Program (URP)

Requirements:
  • General:
    Age 60+ prioritized, NC resident, homeowner, low-income.
  • Income Limits (2025):
    ~$30,258/year (50% AMI, varies by county).
  • Asset Limits:
    Not strictly assessed; home value considered.
  • NC Specifics:
    Forgivable at $2,000/year; statewide via local partners.
Benefits without Contact:
  • Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
North Carolina Special Assistance

State/County Special Assistance (SA)

Requirements:
  • General:
    Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
  • Income Limits (2025):
    ~$1,255/month (individual, 100% FPL); varies by facility rate.
  • Asset Limits:
    $2,000 (individual).
  • NC Specifics:
    Covers assisted living; counties supplement state funds.
Benefits without Contact:
  • Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.
Who we are

Your Senior Care Partner, Every Step of the Way

We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.

Contact us Today

More homes from the same owner

Operated by Brookdale