Total health inspections
5
Massachusetts average 4.5
Last Health inspection on Aug 2024
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Hospice Home in Lowell
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Northwood Rehabilitation & Health Care Center
Hospice Home in Lowell
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Northwood Rehabilitation & Health Care Center
Overview of Northwood Rehabilitation & Health Care Center
As a member of the Athena Health Care Systems, Northwood Rehabilitation and Health Care focuses on skilled nursing and short-term care for seniors in Lowell. The nursing home is composed of a professional care staff who brings not only excellence to the recovery of every senior; residents can genuinely feel the high-end quality of care in a nurturing environment.
Expect nothing but quality regarding Northwood service: 24/7 skilled nursing with specialized therapy programs, post-hospital care, hospice care, home health care, assisted living, and memory care services. Comprehensive services include behavioral management, wound care, tracheostomy care, respiratory treatments, etc.
Scott Wheeler serves as the Interim Administrator at Northwood Rehabilitation & Health Care Center. He leads the community with dedication, overseeing the care of residents and staff to ensure high-quality short-term rehab and long-term care services. Scott is committed to guiding families through their healthcare decisions with professionalism and compassion.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
123
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
90.9%
Residents per day (avg)
117
Occupancy rate
90.9%
Residents per day (avg)
117
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
30% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
59% of new residents, often for short stays.
Typical stay
1 months
Medicaid
12% of new residents, often for long-term daily care.
Typical stay
4 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$27.2M
Operating loss
-$645.6K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$27.2M
Operating loss
-$645.6K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$18.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$27.8M
Walk Score: 21 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Accept Medicaid
Accept Medicare
Rehabilitation Services
Respite Care
Short-Term Rehab
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehabilitation
Hospice Care
Spacious Private And Semi-Private Rooms
Well-Appointed Dining Area
Comfortable Lounges
Landscaped Outdoor Terrace
Specific ProgramsHospice Care, Life Enrichment Programming, Short-Term Rehabilitation, Skilled Nursing Care, Substance Use Supportive Services
Operating HoursSuggested visiting hours are 10 AM – 8 PM, with accommodations as requested.
Food DescriptionThe kitchen staff provide a great variety of nutritious food daily, served either to residents' units or in the dining room.
Meals IncludedYes
Health Inspection History
Inspections
Total health citations
56
Massachusetts average 32.7
Citations per inspection
11.2
Massachusetts average 7.24
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
53 of 56 citations resulted from standard inspections; and 3 of 56 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Massachusetts averageMassachusetts average: 0.3
Serious Health citations
7
7
367% worse than Massachusetts averageMassachusetts average: 1.5
0 critical citations
7 serious citations
49 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 29, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 29, 2024
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Aug 29, 2024
Issues related to the availability and quality of nursing staff and the care they provide.
Aug 29, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 29, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 29, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 29, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 29, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Hospice Homes around Lowell The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
Filter by care type
Fairhaven Healthcare Center for Rehabilitation and Nursing
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Lowell (Pawtucketville)
169
No
40
-
42
A+
No
Northwood Rehabilitation & Health Care Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Lowell (Pawtucketville)
123
No
21
-
-
-
No
Lowell General Hospital Palliative Care
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Lowell (Pawtucketville)
-
No
44
-
-
-
No
Tufts Medicine Care at Home
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Lowell (South Lowell)
-
No
57
-
-
-
No
Places of interest near Northwood Rehabilitation & Health Care Center
2.7 miles from city center — 9.37 miles to nearest hospital (St. Joseph Hospital)
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
125
Employees
124
Contractors
1
Staff to resident ratio
1.10:1
36% worse than Massachusetts averageMassachusetts average ratio: 1.70:1
Avg staff/day
56
Average shift
7.5 hours
5% worse than Massachusetts averageMassachusetts average: 7.9 hours
Total staff hours (quarter)
38,367
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
10
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
24
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
59
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0.3%
108 contractor hours this quarter
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 59 | 0 | 59 | 19,691 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 24 | 0 | 24 | 6,335 | 91 | 100% | 9 |
| Registered Nurse | 10 | 0 | 10 | 3,129 | 91 | 100% | 7.8 |
| Other Dietary Services Staff | 6 | 0 | 6 | 2,305 | 91 | 100% | 7.1 |
| Physical Therapy Assistant | 4 | 0 | 4 | 1,594 | 89 | 98% | 7.3 |
| Mental Health Service Worker | 6 | 0 | 6 | 1,579 | 71 | 78% | 7.1 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,126 | 89 | 98% | 6.3 |
| Dietitian | 1 | 0 | 1 | 477 | 55 | 60% | 8.7 |
| Nurse Practitioner | 1 | 0 | 1 | 475 | 61 | 67% | 7.8 |
| Administrator | 1 | 0 | 1 | 463 | 60 | 66% | 7.7 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 365 | 49 | 54% | 7.4 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 318 | 45 | 49% | 7.1 |
| Occupational Therapy Aide | 1 | 0 | 1 | 225 | 30 | 33% | 7.5 |
| Speech Language Pathologist | 2 | 0 | 2 | 127 | 18 | 20% | 7.1 |
| Medical Director | 0 | 1 | 1 | 108 | 27 | 30% | 4 |
| RN Director of Nursing | 2 | 0 | 2 | 37 | 5 | 5% | 7.4 |
| Qualified Social Worker | 1 | 0 | 1 | 15 | 3 | 3% | 5 |
59 Certified Nursing Assistant
% of Days
100%
24 Licensed Practical Nurse
% of Days
100%
10 Registered Nurse
% of Days
100%
6 Other Dietary Services Staff
% of Days
100%
4 Physical Therapy Assistant
% of Days
98%
6 Mental Health Service Worker
% of Days
78%
3 Clinical Nurse Specialist
% of Days
98%
1 Dietitian
% of Days
60%
1 Nurse Practitioner
% of Days
67%
1 Administrator
% of Days
66%
1 Therapeutic Recreation Specialist
% of Days
54%
2 Respiratory Therapy Technician
% of Days
49%
1 Occupational Therapy Aide
% of Days
33%
2 Speech Language Pathologist
% of Days
20%
1 Medical Director
% of Days
30%
2 RN Director of Nursing
% of Days
5%
1 Qualified Social Worker
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
114 residents
Residents by payment source
Medicare
5 residents (4.4%)
Medicaid
104 residents (91.2%)
Private pay or other
5 residents (4.4%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.0
21% better than Massachusetts averageMassachusetts average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.6
In line with Massachusetts averageMassachusetts average: 20.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.4%
Percent of long-stay residents whose need for help with daily activities has increased
15.4%
17% better than Massachusetts averageMassachusetts average: 18.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
15.0%
Percent of long-stay residents whose ability to move independently worsened
15.0%
22% better than Massachusetts averageMassachusetts average: 19.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.3%
28% worse than Massachusetts averageMassachusetts average: 22.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
In line with Massachusetts averageMassachusetts average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.3%
Percent of long-stay high risk residents with pressure ulcers
2.3%
51% better than Massachusetts averageMassachusetts average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.5%
Percent of long-stay residents with a urinary tract infection
0.5%
76% better than Massachusetts averageMassachusetts average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.9%
Percent of long-stay residents who lose too much weight
3.9%
24% better than Massachusetts averageMassachusetts average: 5.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.1%
Percent of long-stay residents who have depressive symptoms
1.1%
90% better than Massachusetts averageMassachusetts average: 10.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
32.5%
Percent of long-stay residents who received an antipsychotic medication
32.5%
61% worse than Massachusetts averageMassachusetts average: 20.3%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
76.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
76.1%
17% worse than Massachusetts averageMassachusetts average: 91.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.9%
In line with Massachusetts averageMassachusetts average: 94.8%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
55.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
55.8%
27% worse than Massachusetts averageMassachusetts average: 76.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
33% worse than Massachusetts averageMassachusetts average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
25.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
25.0%
68% worse than Massachusetts averageMassachusetts average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$166K
130% higher than Massachusetts averageMassachusetts average: $72K
Number of fines
2
17% more fines than Massachusetts averageMassachusetts average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Massachusetts averageMassachusetts average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$166K
Massachusetts average
$72K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 29, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 29, 2024
$85K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 10, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 10, 2023
$81K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Northwood Rehabilitation & Health Care Center based on CMS SNF Cost Reports.
Occupancy Rate
90.9%
↓ 2.3pp vs 2022
Net Income
-$645.6K
↑ ~$1.6M vs 2022
Total Payroll
$11.2M
↓ ~$506.7K vs 2022
Profit Margin
-2.4%
↑ 6.1pp vs 2022
Loading trend charts...
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