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Merrill Gardens at West Covina
Nursing Home, Assisted Living, Independent Living & Memory Care · California, CA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of Merrill Gardens at West Covina Exterior view of Merrill Gardens at West Covina Exterior view of Merrill Gardens at West Covina Entrance view of Merrill Gardens at West Covina Exterior view of Merrill Gardens at West Covina Outdoor seating area with pergola and stone features Exterior view of Merrill Gardens building with flag Exterior view of the facility with patio and fountain Exterior view of Merrill Gardens at West Covina Outdoor seating area with tables and chairs Interior view of a bright common area with seating Bright common area with seating and service counter Outdoor lounge area with seating and trees Bright and inviting common area in the facility Bright common area with tables and chairs Bright dining room with tables set for meals Interior view of a fitness area with exercise equipment Bright and welcoming common area with seating and bookshelf Elegant dining room with a long table and modern lighting Bright interior of a modern living space Bright, modern kitchen in a senior living facility Bright common area with comfortable seating A modern kitchen area in a senior living apartment Modern interior of a cozy living space in the facility Bright common area with dining tables and chairs Bright and welcoming common area with seating Interior view of a cozy common area with seating Common area with comfortable seating and TV Bright and airy kitchen area with dining space Common area with comfortable seating and modern decor Bright common area with comfortable seating Comfortable seating in a vibrant common area Cozy common area with comfortable seating and a fireplace Bright common area with dining tables in an assisted living facility Modern kitchen interior with dining arrangement Outdoor seating area with plants and seating Outdoor balcony with chairs and scenic views Cozy interior lounge area with comfortable seating Modern dining area with blue chairs and tables Dining area set for a meal with beautiful table settings Bright common area with seating and natural light Bright common area with tables and chairs Brightly furnished resident bedroom with large windows Modern kitchen interior with dining setup Cozy interior of a common area with seating Cozy common area with seating and bookshelves Interior view of a common area with a grand piano Interior view of a fitness room with exercise equipment Brightly decorated resident room with artwork and natural light A well-decorated interior of a private living space Cozy bedroom with a view and modern decor Bright activity room with seating and exercise equipment Outdoor seating area with tables and chairs Bright and modern dining room with tables and chairs Bright interior of a common area with seating A clean bathroom with modern fixtures and decor Interior view of a kitchen area with seating Interior view of a common area with seating and a projector screen Interior view of a hair salon with styling stations Well-decorated bathroom with accessible features Merrill Gardens at Greenville, independent living in Greenville, SC — Happy seniors enjoying a sunny outdoor gathering Merrill Gardens at Greenville, independent living in Greenville, SC — Courtyard with seating areas and landscaped gardens Merrill Gardens at Greenville, independent living in Greenville, SC — Bright and welcoming senior living facility lobby interior Merrill Gardens at Greenville, independent living in Greenville, SC — Happy elderly woman celebrating in a cozy living room Merrill Gardens at Greenville, independent living in Greenville, SC — Elderly couple sharing a joyful moment together Merrill Gardens at Greenville, independent living in Greenville, SC — Smiling elderly woman playing cards in a communal space Merrill Gardens at Greenville, independent living in Greenville, SC — Two smiling women posing on a bench outdoors Merrill Gardens at Greenville, independent living in Greenville, SC — Two smiling senior women outdoors with flowers Truewood by Merrill Gardens, assisted living in Seattle, WA — Elderly man playing piano with music sheet nearby Truewood by Merrill Gardens, assisted living in Seattle, WA — Hands placing letter tiles on a Scrabble game Merrill Gardens at Greenville, independent living in Greenville, SC — Two hands clasped together on a soft surface Truewood by Merrill Gardens, assisted living in Seattle, WA — Hand holding playing cards with queen of hearts visible Merrill Gardens at Greenville, independent living in Greenville, SC — Seniors enjoying a meal at a dining table Truewood by Merrill Gardens, assisted living in Seattle, WA — Three generations of family members smiling together Truewood by Merrill Gardens, assisted living in Seattle, WA — Seniors holding hands while sitting together outdoors Truewood by Merrill Gardens, assisted living in Seattle, WA — Elderly couple walking together at a senior facility Truewood by Merrill Gardens, assisted living in Seattle, WA — Two women walking together in a hallway Truewood by Merrill Gardens, assisted living in Seattle, WA — Smiling senior woman in a bright indoor setting Truewood by Merrill Gardens, assisted living in Seattle, WA — Couple smiling together in a cozy living space Merrill Gardens at Greenville, independent living in Greenville, SC — Brushes in a container with various colors and sizes Merrill Gardens at Greenville, independent living in Greenville, SC — Cheers with wine glasses in a festive gathering Truewood by Merrill Gardens, assisted living in Seattle, WA — Smiling senior man reading a newspaper at a table Truewood by Merrill Gardens, assisted living in Seattle, WA — Two smiling senior men enjoying a friendly moment Truewood by Merrill Gardens, assisted living in Seattle, WA — Two smiling senior women sharing a joyful moment Truewood by Merrill Gardens, assisted living in Seattle, WA — Hands assembling a jigsaw puzzle on a table Truewood by Merrill Gardens, assisted living in Seattle, WA — Two hands holding each other in sunlight Truewood by Merrill Gardens, assisted living in Seattle, WA — Senior resident playing piano in a colorful dress Truewood by Merrill Gardens, assisted living in Seattle, WA — Senior resident playing piano in a colorful outfit Merrill Gardens at Greenville, independent living in Greenville, SC — Black and white cat sitting on a wooden floor Merrill Gardens at Greenville, independent living in Greenville, SC — Dog eating from a white bowl Merrill Gardens at Greenville, independent living in Greenville, SC — Reading glasses resting on an open book with notebooks Resident painting a winter scene in an art activity Resident playing pool in a common area A resident and staff member smiling together Two smiling residents in a common area A smiling resident enjoying a meal in the dining area Residents enjoying an activity in a common area Resident holding a small dog in a common area A staff member and a resident smiling together in a common area Two female residents enjoying the outdoors together Residents enjoying a cheerful moment together at a table Two residents enjoying a sunny day in the park Two smiling residents posing outdoors Two senior women smiling together at a dining table Couple smiling together in a common area Resident enjoying an activity in a common area A resident holding artificial flowers in a common area Two residents posing with the Easter Bunny in a festive setting. Resident and staff member enjoying a themed event outdoors Resident enjoying a yellow drink at an outdoor event Elderly residents and staff member at an outdoor event Two residents smiling together in a garden setting Resident showing her painting in an activity room Residents celebrating with flower leis at a community event Smiling resident holding a decorative wreath in the activity room Two residents enjoying their time outdoors in stylish hats Residents and staff enjoying time outdoors. Two seniors smiling and enjoying each other's company outdoors Residents and staff celebrating with drinks and an American flag A senior woman and a boy painting together Two smiling residents sitting together in a common area An elderly man smiles with a staff member in a common area Three residents sharing a moment at a table Resident holding a colorful watercolor painting in an activity room Staff member assisting a resident in a common area Resident smiling while holding a floral arrangement. Two residents walking in a lush outdoor area Elderly couple walking together in a garden path An elderly man smiling while holding a cat in a cozy chair Two residents enjoying time together in a bright common area Two smiling residents holding gifts in a common area Two residents enjoying a colorful drink in a common area A smiling resident waving in a common area Two residents smiling and holding decorated flower stems Residents enjoying a meal together in the dining room Two smiling residents enjoying time together in a common area An elderly resident engaging with youth performers Residents engaging in an outdoor activity Two cheerful residents sitting together at a common table Residents enjoying a craft activity together Residents and staff celebrating in a festive common area Senior resident smiling in an outdoor area Two residents smiling during a celebration Two residents posing together in front of a floral backdrop Three residents playing a game in a common area Residents and staff dressed in costumes at a Halloween celebration An elderly woman looking at a wedding photo Resident wearing a festive hat in a common area Two residents smiling during an activity in a common area A smiling elderly woman enjoying herself in a common area Resident holding a colorful bouquet in a common area Residents celebrating in front of a colorful backdrop Resident smiling with flowers in a common area A smiling resident holding a drink in a common area Residents displaying their Christmas tree paintings Senior resident enjoying a sunny outdoor patio Senior woman smiling outside, dressed in floral attire A smiling resident holding a bouquet of flowers in a common area Resident posing with a decorative wreath in the facility Two smiling residents posing together indoors Elderly hands holding a vintage photo of a man in uniform Smiling elderly woman sitting indoors by a window Resident showcasing a handmade fall wreath in an activity room Plate of food being held, with residents in background Residents enjoying a meal together in the dining room An older man tying his shoelaces in a fitness area YouTube Video YouTube Video

Merrill Gardens at West Covina

Nursing Home, Assisted Living, Independent Living & Memory Care · California, CA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1400 W Covina Pkwy, West Covina, CA 91790 View map Calculator: See prices in your area
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Overview of Merrill Gardens at West Covina

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Located in the harmonious neighborhood of W West Covina Parkway, West Covina, CA, is the trusted senior living community of Merrill Gardens at West Covina offering assisted living, independent living, and memory care. With its naturally lit and spacious accommodations, seniors enjoy relaxation and security like no other. Delivering round-the-clock care and assistance, the community prides itself on a team of compassionate and highly trained professionals to ensure residents flourish and live their best lives.

There is always something fun to do with a wide array of engaging activities and enjoyable programs highlighting residents’ interests and strengths. Have a delightful dining experience with well-balanced meals available throughout the day for dietary satisfaction. Merrill Gardens at West Covina is a good place for seniors to spend their golden years creating lasting moments.

(626) 507-9722
(626) 507-9722
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 68.2% Below CA avg. ▼ 68.2% Below CA avg.CA average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 64.2% Below CA avg. ▼ 64.2% Below CA avg.CA average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 68.1% Below CA avg. ▼ 68.1% Below CA avg.CA average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 75.5% Below CA avg. ▼ 75.5% Below CA avg.CA average: 4.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to California state averages

Total nursing care / resident Info This home is ranked 53rd out of 354 homes in California for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 52m per day
Rank #53 / 354Nurse hours — State benchmarkedThis home is ranked 53rd out of 354 homes in California. Shows adjusted nurse hours per resident per day benchmarked to the California average, with a ranking across 354 California facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility California avg (4h 13m per day)
vs California avg
+15%

0 of 1 metrics below state avg

Staff typeHours / Day / Residentvs state avg
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 4h 6m per day ■ Avg State avg: 4h 5m per day · National avg: 3h 27m per day
Bed community size
150-bed community Rank #343 / 1657Bed count — State benchmarkedThis home is ranked 343rd out of 1657 homes in California. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
5 years in operation Rank #988 / 1487Years in operation — State benchmarkedThis home is ranked 988th out of 1487 homes in California. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 76 / 100 Rank #530 / 2092Walk Score — State benchmarkedThis home is ranked 530th out of 2092 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
70%
Rank #956 / 1537Occupancy rate — State benchmarkedThis home is ranked 956th out of 1537 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1537. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the California average: 72.8%
Occupied beds
105 / 150
Average occupied beds in California homes 87 beds

Awards

Reputation 800 Award
Sensight Resident Satisfaction Award
Great Place to Work
Best of Senior Living

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceOctober 1, 2020
CountyLos Angeles
CertificationsReputation 800 Award, Sensight Resident Satisfaction Award, Great Place to Work, Best of Senior Living

Ownership & Operating Entity

Merrill Gardens at West Covina is legally operated by Shi-iii Mg Dev Gp, Llc; Merrill Gardens, Llc, and administered by Sherry Fischer.

Safety & Compliance

Emergency SystemsResident Call System.
Safety Features24-hour Staffing

Staffing & Medical

1 service
Licensed Nurses/CNAs

Additional Policies & Features

HousekeepingYes

Amenities & Lifestyle

Fitness Center
Library
Salon
Spa
Dining Room
Restaurant
Courtyard
Garden
Movie Theater
Transportation
Concierge
Housekeeping
Private Dining
ActivitiesYes
Wellness ProgramYes
Operating HoursMonday 00:00-23:59; Tuesday 00:00-23:59; Wednesday 00:00-23:59; Thursday 00:00-23:59; Friday 00:00-23:59; Saturday 00:00-23:59; Sunday 00:00-23:59

Pricing & Financial Information

Starting Price$3,895 per month

Dining & Nutrition

Food DescriptionThe community features an Anytime Dining program with fresh restaurant-style meals served from 7 AM to 7 PM, seven days a week.
Meal ScheduleBreakfast 7-9am; Lunch 11-1pm; Dinner 5-7pm
Meal Plan OptionsAnytime Dining

Contact Merrill Gardens at West Covina

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2021 · 5 years of data 1 citation 14 total visits 6 complaint visits 5 official inspections 5 complaint investigations
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.

11 points above the California average for assisted living residences (81/100)

Rank #308 / 1401 in California Inspection Score — State benchmarked This home is ranked 308th out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 92 out of 100. Letter grade A-. 11 points above the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 1 Worse Metrics worse than California average:
• Official inspections (25% above) 9 Better Metrics better than California average:
• Total citations (90% below)
• Serious citations (Type A) (100% below)
• Moderate citations (Type B) (75% below)
• Citations per year (90% below)
• Citations per inspection (97% below)
• Total visits (13% below)
• Complaint visits (54% below)
• Other visits (57% below)
• Complaint investigations (50% below)
Latest Inspection March 24, 2026

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 110 This facility has 90% fewer total citations than a typical California assisted living residence (1 vs. CA avg 10).↓ 90% better
Serious citations (Type A) Info Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 03 This facility has 100% fewer serious citations (type a) than a typical California assisted living residence (0 vs. CA avg 3).↓ 100% better Rank #1 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 1st out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Info Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. 14 This facility has 75% fewer moderate citations (type b) than a typical California assisted living residence (1 vs. CA avg 4).↓ 75% better
Citations per year Info Average citations per year since 2021. 0.22 This facility has 90% fewer citations per year than a typical California assisted living residence (0.2 vs. CA avg 2).↓ 90% better
Citations per inspection Info Average citations per inspection. 0.13.3 This facility has 97% fewer citations per inspection than a typical California assisted living residence (0.1 vs. CA avg 3.3).↓ 97% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 1416 This facility has 13% fewer total visits than a typical California assisted living residence (14 vs. CA avg 16).↓ 13% better
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 613 This facility has 54% fewer complaint visits than a typical California assisted living residence (6 vs. CA avg 13).↓ 54% better Rank #654 / 1397 Complaint visits — State benchmarked This home is ranked 654th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 37 This facility has 57% fewer other visits than a typical California assisted living residence (3 vs. CA avg 7).↓ 57% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 54 This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 510 This facility has 50% fewer complaint investigations than a typical California assisted living residence (5 vs. CA avg 10).↓ 50% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on September 11, 2025, found no deficiencies across resident apartments, medication storage, fire safety, and emergency preparedness.
  • A September 18, 2023 complaint investigation substantiated a violation for failing to provide resident records by the required deadline, breaching resident rights.
  • Multiple complaint investigations from 2022 to 2023 found allegations unsubstantiated, including claims of staff disrespect, maintenance delays, and financial abuse.
Show Inspection Reports

Health Inspection History

Inspections since 2022
Total health inspections 8

State average 12.5

Last Health inspection on Aug 2025

Total health citations
46 Rank #210 / 361Health citations — State benchmarkedThis home is ranked 210th out of 361 homes in California. Shows this facility's total health deficiency citations benchmarked to the California State average, with a ranking across all 361 CA facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 50.2

Citations per inspection
5.75 Rank #289 / 361Citations per inspection — State benchmarkedThis home is ranked 289th out of 361 homes in California. Shows average deficiency citations per CMS inspection for this facility versus the California mean across 361 facilities with citation data. Lower is better.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 4.65

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

40 of 46 citations resulted from standard inspections; 5 of 46 resulted from complaint investigations; and 1 of 46 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)
Critical health citations
1
150% worse than State average

State average: 0.4

Serious health citations
0
100% better than State average

State average: 1

1 critical citation State average: 0.4
0 serious citations State average: 1
45 moderate citations State average: 47.2
0 minor citations State average: 1.5
Citations history (last 4 years)
Abuse/Neglect moderate citation Aug 14, 2025
Corrected
Care Planning moderate citation Apr 22, 2025
Corrected
Administration moderate citation Dec 18, 2024
Corrected
Administration moderate citation Dec 18, 2024
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: July 1 – September 30, 2025 (Q3 2025). Source: CMS Payroll-Based Journal report.

Total staff 232
Employees 230
Contractors 2
Staff to resident ratio 2.11 : 1
16% more staff per resident than California average
California average ratio: 1.81 : 1 California average ratio: 1.81 : 1See full California ranking
Avg staff/day 90
Average shift 8.2 hours
6% better than California average
California average: 7.7 hours California average shift: 7.7 hoursSee full California ranking
Total staff hours (quarter) 67,803

Nursing staff breakdown

Q3 2025 · Jul 1 – Sep 30 More info This data comes from the CMS Payroll-Based Journal report covering July 1 – September 30, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 11 RN Staff are full-time employees. No contractors work on this role. 11
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.5 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 35 LPN Staff are full-time employees. No contractors work on this role. 35
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.4 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 74 CNA Staff are full-time employees. No contractors work on this role. 74
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.4 hours

Contractor staffing

Q3 2025 · Jul 1 – Sep 30 More info This data comes from the CMS Payroll-Based Journal report covering July 1 – September 30, 2025.

Total hours from contractors

0.2%

108 contractor hours this quarter

Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category

Q3 2025 · Jul 1 – Sep 30 More info This data comes from the CMS Payroll-Based Journal report covering July 1 – September 30, 2025.
Certified Nursing Assistant7407422,96792100%9.4
Licensed Practical Nurse3503511,37592100%9.4
Nurse Aide in Training390396,2077986%6.7
Physical Therapist140145,59492100%7.1
Registered Nurse110113,63492100%9.5
RN Director of Nursing9093,1559199%9.4
Other Dietary Services Staff8083,10592100%8.3
Clinical Nurse Specialist4041,79692100%9.5
Dental Services Staff4041,5077278%8
Feeding Assistant4041,13992100%9.1
Speech Language Pathologist3031,1217480%7.3
Respiratory Therapy Technician3031,0617379%7.7
Qualified Social Worker3039946773%7
Occupational Therapy Aide2029366470%8
Physical Therapy Aide2028797177%7.5
Physical Therapy Assistant3038446874%7.1
Other Social Services Staff1014645863%8
Therapeutic Recreation Specialist1014566065%7.6
Nurse Practitioner1014325459%8
Medical Director0116067%10
Occupational Therapy Assistant0114867%8
Mental Health Service Worker2022955%5.9
Administrator707092100%—
74 Certified Nursing Assistant
% of Days 100%
35 Licensed Practical Nurse
% of Days 100%
39 Nurse Aide in Training
% of Days 86%
14 Physical Therapist
% of Days 100%
11 Registered Nurse
% of Days 100%
9 RN Director of Nursing
% of Days 99%
8 Other Dietary Services Staff
% of Days 100%
4 Clinical Nurse Specialist
% of Days 100%
4 Dental Services Staff
% of Days 78%
4 Feeding Assistant
% of Days 100%
3 Speech Language Pathologist
% of Days 80%
3 Respiratory Therapy Technician
% of Days 79%
3 Qualified Social Worker
% of Days 73%
2 Occupational Therapy Aide
% of Days 70%
2 Physical Therapy Aide
% of Days 77%
3 Physical Therapy Assistant
% of Days 74%
1 Other Social Services Staff
% of Days 63%
1 Therapeutic Recreation Specialist
% of Days 65%
1 Nurse Practitioner
% of Days 59%
1 Medical Director
% of Days 7%
1 Occupational Therapy Assistant
% of Days 7%
2 Mental Health Service Worker
% of Days 5%
7 Administrator
% of Days 100%
View All Staffing Data

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $46K Rank #306 / 362Federal fines — State benchmarkedThis home is ranked 306th out of 362 homes in California. Shows this facility's cumulative CMS federal fine dollars versus the California average among facilities with fines, and where it ranks among 362 facilities in the pool. Lower total dollars mean a better rank.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
17% lower than California average

California average: $55K

Number of fines 1
58% fewer fines than California average

California average: 2.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
102% more payment denials than California average

California average: 0.5

Fines amount comparison
Fines amount comparison
This facility $46K
California average $55K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

2 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jul 23, 2024
$46K
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Jul 23, 2024
21 days

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 15.6
135% worse than California average

California average: 6.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 21.2
87% worse than California average

California average: 11.3

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 19.7%
78% worse than California average

California average: 11.1%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 26.0%
117% worse than California average

California average: 12.0%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 18.0%
59% worse than California average

California average: 11.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.0%
18% worse than California average

California average: 1.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 14.6%
195% worse than California average

California average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 4.3%
247% worse than California average

California average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 15.7%
272% worse than California average

California average: 4.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than California average

California average: 6.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 29.2%
190% worse than California average

California average: 10.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with California average

California average: 98.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.9%
In line with California average

California average: 98.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 95.5%
In line with California average

California average: 94.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.3%
61% worse than California average

California average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 90.9%
In line with California average

California average: 93.2%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 110
Medicare
19
17.3% of residents
Medicaid
69
62.7% of residents
Private pay or other
22
20% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

This home is administered by Sherry Fischer.

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 555281

Show certification details

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 492 / 670 / 722 / 1,125 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for Merrill Gardens at West Covina

Merrill Gardens At West Covina 2
Merrill Gardens At West Covina1 2
Merrill Gardens At West Covina2 2
Merrill Gardens At West Covina3 2

Places of interest near Merrill Gardens at West Covina

Address 0.2 miles from city center Info Estimated distance in miles from West Covina's city center to Merrill Gardens at West Covina's address, calculated via Google Maps.

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Compare Assisted Living around California

The information below is reported by the California Department of Social Services and Department of Public Health.

Merrill Gardens at West Covina
AL
NH
IL
MC
West Covina (Walnut Valley) -
150
Facility 150
CA AVG 103
Rank #343 / 1657
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76
Facility 76
CA AVG 57
Rank #530 / 2092
Studio / 1 Bed / 2 Bed
GlenBrook Health Center
AL
MC
NH
Carlsbad -
95
Facility 95
CA AVG 103
Rank #813 / 1657
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57
Facility 57
CA AVG 57
Rank #1157 / 2092
-
OakView Health Center
AL
MC
NH
Thousand Oaks (Mountclef Village) -
63
Facility 63
CA AVG 103
Rank #1063 / 1657
 A+
20
Facility 20
CA AVG 57
Rank #1846 / 2092
Private / Semi-Private Rooms
Nursing Home Explorer

Financial Assistance for
Assisted Living in California

Merrill Gardens at West Covina is located in West Covina, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Merrill Gardens at West Covina

What neighborhood is Merrill Gardens at West Covina in?

Merrill Gardens at West Covina is in the Walnut Valley neighborhood of West Covina.

Who is the owner of Merrill Gardens at West Covina?

The legal owner and operator of Merrill Gardens at West Covina is Shi-Iii Mg Dev Gp, Llc; Merrill Gardens, Llc.

Is Merrill Gardens at West Covina in a walkable area?

Merrill Gardens at West Covina has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Merrill Gardens at West Covina?

Merrill Gardens at West Covina's occupancy is 70%.

Who is the administrator of Merrill Gardens at West Covina?

Sherry Fischer is the administrator of Merrill Gardens at West Covina.

How many beds does Merrill Gardens at West Covina have?

Merrill Gardens at West Covina has 150 beds.

Has Merrill Gardens at West Covina had any recent deficiencies or citations?

Merrill Gardens at West Covina has had 1 recently reported deficiency.

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