Karen Acres Health Care Center

Karen Acres Health Care Center is a Nursing Home in Iowa

Karen Acres Health Care… is a Nursing Home in Iowa

Karen Acres Health Care Center

3605 Elm Dr, Urbandale, IA 50322 View Map

Karen Acres Health Care Center is a Nursing Home in Iowa

Karen Acres Health Care… is a Nursing Home in Iowa

icon
Care Cost Calculator: See Prices in Your Area Care Cost Calculator: See Prices in Your Area icon
Overview of Karen Acres Health Care Center

Karen Acres Health Care Center is a rehabilitation facility and nursing home located in Urbandale, IA, just above Karen Acres Elementary School. The main services they offer are rehabilitation, and long-term care. Their long-term care residents receive 24/7 RN or LPN provided assistance, grooming and feeding assistance, medication management, as well as mobility assistance for those who need it.

This long term nursing home also provides hospice care, as well as respite care with a minimum of 7 day required stay. Karen Acres Health Care Center also offers bespoke care plans that will surely cater to the patient’s needs, in order for them to keep their cognitive and physical health at the highest level.

(515) 276-4969

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.41/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 35

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Iowa average
Occupancy rate 85.1%
Residents per day (avg) 30
Occupancy rate
85.1%
Residents per day (avg)
30

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

48% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

42% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

10% of new residents, often for long-term daily care.

Typical stay 5 - 6 months

Finances and operations

Proprietary home
Other
Home revenue
$3.8M
Profit
$547.9K
Proprietary home Other
Home revenue
$3,840,429.00
Profit
$547,924.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.6M
40.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$1.7M
Total costs $3.3M
Bed community size
35-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 71 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

License Date
February 10, 2025
License Expiration
February 10, 2026

Additional licensing details

License number: 770275
CMS Certification Number: 165460
County: Polk

Ownership & operating entity

Karen Acres Health Care Center is administrated by Pam Harned.

Contact Information

Fax: 5153090247

Types of Care at Karen Acres Health Care Center

Skilled Nursing Hospice Care Respite Care
Contact Karen Acres Health Care Center

Inspection History

In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.

21 visits/inspections

4 visits/inspections triggered by complaints

1 other visits

Breakdown by inspection type
  • 10 renewal/recertification inspections
  • 4 complaint investigations
  • 6 incident investigations
  • 1 other inspection

Iowa average: 17 visits/inspections

Iowa average: 0 inspections

Latest inspection

Date:November 26, 2025

Inspection history

11/26/2025 Incident Revisit
Yes
10/21/2025 Incident
06/12/2025 Recertification Revisit
Yes
06/11/2025 Recertification
03/19/2025 Complaint, Incident
09/13/2024 Complaint
07/10/2024 Recertification Revisit, Complaint Revisit, Incident Revisit
Yes
07/07/2024 Recertification, Complaint, Incident
03/28/2024 Complaint Revisit, Incident Revisit
Yes
03/12/2024 Complaint, Incident
10/25/2023 Recertification Revisit
Yes
10/12/2023 Recertification
05/13/2022 Recertification Revisit
Yes
05/03/2022 Recertification
06/22/2021 Other
03/05/2021 Recertification Revisit, Complaint Revisit
Yes
03/04/2021 Recertification, Complaint, Amended
12/14/2020 FIC
07/30/2020 FIC Revisit
Yes
07/29/2020 FIC
06/30/2020 FIC

Compare Nursing Homes around Urbandale

The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
Karen Acres Health Care Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

N

Nursing

Urbandale
35
No
-
71
HARNED, PAMELA
85.1%
$3,816,819.00
$1,570,803.00
41.2%
29.50
4/5
3.4093
4/5
3/5
4/5
-
Deerfield Health Care Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

N

Nursing

Urbandale
30
No
A+
5
BEAR, SCOTT
83.7%
$5,064,357.00
$2,781,643.00
54.9%
18.20
4/5
6.9474
3/5
5/5
4/5
1
Urbandale Health Care Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

N

Nursing

Urbandale
115
No
-
61
REITER, JENNIFER
71.5%
$13,339,726.00
$4,403,145.00
33%
84.70
2/5
3.5833
1/5
1/5
5/5
3
Azria Health Park Place
SNF

Nursing Home 24/7 care needed

N

Nursing

Des Moines
81
No
-
51
ANDERSON, KELSEY
60.5%
$5,889,177.00
$2,478,858.00
42.1%
56.80
1/5
3.6758
1/5
2/5
1/5
-

Places of interest near Karen Acres Health Care Center

Address 2 miles from city center

Address 3605 Elm Dr, Urbandale, IA 50322

Calculate Travel Distance to Karen Acres Health Care Center

Add your location

Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

55
Total Staff
29
Employees
26
Contractors
9,801
Total Hours (Quarter)
16
Avg Staff/Day
6.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse88.5 Yes
Licensed Practical Nurse69.1 Yes
Certified Nursing Assistant177.1 No
Staff by Category
Administration
2 staff
7.6hs shift avg
Nursing Staff
32 staff
7.3hs shift avg
Physicians & Practitioners
3 staff
7.8hs shift avg
Therapy Services
17 staff
3.4hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
1.1hs shift avg
Dietary Services
0 staff
0hs shift avg
Other Services
0 staff
0hs shift avg
Contractor Analysis
8.9%
of total hours from contractors
870 contractor hours this quarter
Respiratory Therapy Technician: 7 Speech Language Pathologist: 2 Registered Nurse: 3 Physical Therapy Assistant: 3 Physical Therapy Aide: 3 Licensed Practical Nurse: 4 Occupational Therapy Assistant: 1 Qualified Social Worker: 1 Occupational Therapy Aide: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant170175,57291100%7.1
Licensed Practical Nurse2468747785%9.1
Registered Nurse5387876571%8.5
Clinical Nurse Specialist2025406673%7.9
Administrator1015206571%8
Nurse Practitioner1014485965%7.6
Speech Language Pathologist0223186571%4.9
RN Director of Nursing1012984651%6.5
Physical Therapy Aide0331384347%3.2
Physical Therapy Assistant0331385662%2.4
Respiratory Therapy Technician077953235%2.7
Qualified Social Worker011393538%1.1
Occupational Therapy Aide01124910%2.6
Occupational Therapy Assistant011833%2.8
Medical Director011344%0.6

Health Inspection History

Total Health inspections 4
18% below Iowa average
Iowa average: 4.9

Last Health inspection on Jun 2025

Total Health citations 9
59% below Iowa average
Iowa average: 21.7

2.25 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 8 citations
Complaint investigations 3 citations
Breakdown of citations
Critical Health citations 0
100% below Iowa average
Iowa average: 0.6
Serious Health citations 0
100% below Iowa average
Iowa average: 0.9
Moderate Health citations 9

Minor Health citations 0
Citations history (last 3 years)
Quality of Care moderate citation Jun 11, 2025
Corrected

Infection Control moderate citation Jul 07, 2024
Corrected

Nutrition moderate citation Jul 07, 2024
Corrected

Nutrition moderate citation Jul 07, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Crystal, Inc.
Resident Census by Payment Source
28 Total Residents
Medicare 1 (3.6%)
Medicaid 7 (25%)
Private Pay/Other 20 (71.4%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 9.0
12% better than Iowa average
Iowa average: 10.2
Functional decline score 20.7
Near Iowa average
Iowa average: 21.6
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 11.1%
41% below Iowa average.

Walking Ability Worsened 18.7%
5% below Iowa average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 32.3%
23% above Iowa average.
Safety & clinical stability

Falls with Major Injury 5.3%
46% above Iowa average.

High Risk Residents with Pressure Ulcers 5.4%
23% above Iowa average.

Urinary Tract Infection 1.1%
58% below Iowa average.
Emotional & behavioral wellbeing

Depressive Symptoms 5.5%
41% above Iowa average.

Antipsychotic Use 2.1%
89% below Iowa average.
Preventive care

Pneumococcal Vaccine 94.7%
0% above Iowa average.

Influenza Vaccine 88.0%
8% below Iowa average.
Nutrition & physical health

Lost Too Much Weight 4.7%
7% below Iowa average.
Short-stay resident measures
Pneumococcal Vaccine 63.6%

25% worse than Iowa average
Antipsychotic medication increase 2.0%

11% worse than Iowa average
Influenza Vaccine 6.1%

92% worse than Iowa average

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Iowa Seniors

Get financial aid guidance

Elderly Waiver

Iowa Medicaid Elderly Waiver

Age 65+, Iowa resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural focus; waitlists possible.

Iowa Family Caregiver Support

IA NFCSP

Caregiver of someone 60+, Iowa resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural emphasis.

Medicare Savings Program (MSP)

Iowa Medicare Savings Program

Age 65+ or disabled, Iowa resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Program of All-Inclusive Care for the Elderly (PACE)

Iowa PACE

Age 55+, Iowa resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR, Medicaid-eligible).

$2,000 (individual), $3,000 (couple).

Limited to western Iowa (e.g., Council Bluffs); expanding slowly.

Senior Community Service Employment Program (SCSEP)

Iowa SCSEP

Age 55+, unemployed, low-income, Iowa resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Iowa VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Iowa resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural areas.

Able Up Iowa

Able Up Iowa

Age 65+ or disabled, Iowa resident, ability to repay loan, need for assistive tech or mods.

No strict limit; must demonstrate repayment capacity.

Not specified; credit-based.

Loans up to $25,000; statewide via Easterseals partnership.

Who we are

Your Senior Care Partner, Every Step of the Way

We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.

Contact us Today