Total health inspections
17
California average 12.5
Last Health inspection on Sep 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Willow Creek Healthcare Center
Nursing Home in Clovis
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Willow Creek Healthcare Center
Nursing Home in Clovis
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Overview of Willow Creek Healthcare Center
Nestled in Clovis, California, Willow Creek Healthcare Center provides a welcoming and secure environment, ensuring seniors receive top-notch skilled nursing home care. Strategically located off N. Willow Ave., the facility offers convenient accessibility, creating a hassle-free experience for residents and their families. Willow Creek stands out with its state-of-the-art and spacious rehab gym, providing cutting-edge rehabilitation services to support residents on their journey to better health.
In addition to the skilled nursing services, the facility boasts inviting outdoor spaces, including courtyards and common areas, fostering a perfect setting for socialization and community engagement. Willow Creek Healthcare Center is not just a skilled nursing facility. It’s a well-designed space that meets senior living standards and nursing home requirements, offering seniors a thoughtful and comprehensive option for their healthcare needs.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 226th out of 294 homes in California.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 226th out of 294 homes in California.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 38m per day
vs California avg
-14%
Standout metric
Physical Therapist is +20% above state avg
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 29m per day | ▼ 26% State avg: 39m per day · National avg: 41m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 36m per day | ■ Avg State avg: 2h 39m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 43m per day | ▼ 9% State avg: 4h 5m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 6m per day | ▲ 20% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 22m per day | ▼ 27% State avg: 30m per day · National avg: 29m per day |
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
159
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
94.4%
Avg. Length of Stay
64 days
Occupancy rate
94.4%
Avg. Length of Stay
64 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
35% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
62% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
3% of new residents, often for long-term daily care.
Typical stay
7 - 8 months
Finances and operations
Privately-owned community
Home revenue
$33.6M
Profit
$3.4M
Privately-owned community
Home revenue
$33.6M
Profit
$3.4M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$21.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$30.1M
Walk Score: 59 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Awards5-Star Quality Measures Medicare Rating
Rehabilitation Services
Short-Term Rehab
Skilled Nursing
24-Hour Staffing
Short-Term Rehabilitation
Expansive Rehab Gym
Spacious Courtyards & Common Areas
24/7 Nursing Care
Specific ProgramsShort-Term Rehabilitation, Pulmonary Therapy, Complex Wound Care, Hospice Services
Operating HoursMonday – Friday: 9 am – 5:30 pm, Weekends: 9 am – 5:30 pm
Types of Care at Willow Creek Healthcare Center
Skilled Nursing
Health Inspection History
Inspections
Total health citations
61
California average 50.2
Citations per inspection
3.59
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
43 of 61 citations resulted from standard inspections; and 18 of 61 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
6
6
500% worse than California averageCalifornia average: 1
0 critical citations
6 serious citations
55 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care serious citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 24, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 24, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 02, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 02, 2025
Corrected
Resident Rights serious citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
May 07, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
May 07, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Apr 04, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Apr 04, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Clovis The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
| Willow Creek Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Clovis | 159 | 94.4% | +11% | 3.63 | -23% | -14% | 1 | 61 | 3.6 | 6 | 152 | - | 59 | Cantwell, Kalan | $33.6M | $8.9M | 26.6% | 555652 | ||||
| Morning Star Post Acute |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Clovis | 57 | 87.2% | +3% | 3.24 | -31% | -23% | 1 | 45 | 5.0 | 2 | 54 | A+ | 76 | - | $9.6M | $4.0M | 41.5% | 56338 | ||||
| Bella Care Home – Pierce Ave | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Clovis | 6 | 100.0% | +18% | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | 14 | Bella Care Home Llc | - | - | - | - |
| Sierra Care Clovis | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Clovis | - | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | 12 | - | - | - | - | - |
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2.6 miles from the above
— 0.78 miles to nearest hospital (Inspire Health Medical Group - Endocrinology)
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
288
Employees
200
Contractors
88
Staff to resident ratio
1.81:1
1811221% better than California averageCalifornia average ratio: 0.00:1
Avg staff/day
90
Average shift
8 hours
0% compared with California averageCalifornia average: 7.7 hours
Total staff hours (quarter)
65,719
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
19
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
57
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
170
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
9.5%
6,267 contractor hours this quarter
Certified Nursing Assistant: 61
Licensed Practical Nurse: 27
Staff by category
| Certified Nursing Assistant | 109 | 61 | 170 | 34,878 | 91 | 100% | 8.2 |
| Licensed Practical Nurse | 30 | 27 | 57 | 11,684 | 91 | 100% | 8 |
| Registered Nurse | 19 | 0 | 19 | 5,330 | 91 | 100% | 7.9 |
| Physical Therapy Assistant | 5 | 0 | 5 | 1,663 | 71 | 78% | 7.3 |
| Speech Language Pathologist | 5 | 0 | 5 | 1,644 | 68 | 75% | 6.8 |
| Respiratory Therapy Technician | 7 | 0 | 7 | 1,579 | 74 | 81% | 7.4 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,383 | 90 | 99% | 8 |
| Qualified Activities Professional | 3 | 0 | 3 | 1,327 | 91 | 100% | 8.9 |
| Physical Therapy Aide | 5 | 0 | 5 | 1,193 | 78 | 86% | 7.2 |
| RN Director of Nursing | 3 | 0 | 3 | 1,074 | 64 | 70% | 7.8 |
| Qualified Social Worker | 2 | 0 | 2 | 853 | 78 | 86% | 6.6 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 2 | 0 | 2 | 473 | 54 | 59% | 8.8 |
| Mental Health Service Worker | 1 | 0 | 1 | 446 | 56 | 62% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 144 | 18 | 20% | 8 |
170 Certified Nursing Assistant
% of Days
100%
57 Licensed Practical Nurse
% of Days
100%
19 Registered Nurse
% of Days
100%
5 Physical Therapy Assistant
% of Days
78%
5 Speech Language Pathologist
% of Days
75%
7 Respiratory Therapy Technician
% of Days
81%
4 Other Dietary Services Staff
% of Days
99%
3 Qualified Activities Professional
% of Days
100%
5 Physical Therapy Aide
% of Days
86%
3 RN Director of Nursing
% of Days
70%
2 Qualified Social Worker
% of Days
86%
1 Administrator
% of Days
70%
1 Nurse Practitioner
% of Days
70%
1 Occupational Therapy Aide
% of Days
70%
1 Dental Services Staff
% of Days
70%
2 Dietitian
% of Days
59%
1 Mental Health Service Worker
% of Days
62%
1 Clinical Nurse Specialist
% of Days
20%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
159
Medicare
60
37.7% of residents
Medicaid
97
61% of residents
Private pay or other
2
1.3% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.0
39% better than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.8
14% better than California averageCalifornia average: 11.3
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
9.8%
Percent of long-stay residents whose need for help with daily activities has increased
9.8%
12% better than California averageCalifornia average: 11.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
5.4%
Percent of long-stay residents whose ability to move independently worsened
5.4%
55% better than California averageCalifornia average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
14.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
14.2%
25% worse than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
29% worse than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
0.7%
Percent of long-stay high risk residents with pressure ulcers
0.7%
86% better than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.4%
Percent of long-stay residents with a urinary tract infection
1.4%
12% worse than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.3%
Percent of long-stay residents who lose too much weight
2.3%
47% better than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
6.3%
Percent of long-stay residents who have depressive symptoms
6.3%
6% better than California averageCalifornia average: 6.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
5.1%
Percent of long-stay residents who received an antipsychotic medication
5.1%
49% better than California averageCalifornia average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with California averageCalifornia average: 98.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.41
Number of hospitalizations per 1,000 long-stay resident days.
1.41
37% better than California averageCalifornia average: 2.25
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.74
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.74
53% better than California averageCalifornia average: 1.59
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
56% better than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
6% better than California averageCalifornia average: 93.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.2%
In line with California averageCalifornia average: 23.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
12.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.2%
9% worse than California averageCalifornia average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than California averageCalifornia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
60.5%
Percentage of residents at or above expected ability to care for themselves at discharge.
60.5%
13% better than California averageCalifornia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
58.0%
Rate of successful return to home or community from a skilled nursing facility.
58.0%
15% better than California averageCalifornia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$14K
74% lower than California averageCalifornia average: $55K
Number of fines
1
58% fewer fines than California averageCalifornia average: 2.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
102% more payment denials than California averageCalifornia average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$14K
California average
$55K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 24, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 24, 2025
$14K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
May 7, 2025
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
May 7, 2025
6 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Willow Creek Healthcare Center based on CMS SNF Cost Reports.
Occupancy Rate
94.4%
↑ 3.0pp vs 2022
Net Income
$3.4M
↓ ~$295.2K vs 2022
Total Payroll
$12.0M
↑ ~$1.2M vs 2022
Profit Margin
10.3%
↓ 3.5pp vs 2022
Loading trend charts...
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