The Monarch at Richardson

The Monarch at Richardson is an Assisted Living Home in Texas

The Monarch at Richardson is an Assisted Living Home in Texas

The Monarch at Richardson

1493 Richardson Dr, Richardson, TX 75080 View Map

The Monarch at Richardson is an Assisted Living Home in Texas

The Monarch at Richardson is an Assisted Living Home in Texas

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Overview of The Monarch at Richardson

The Monarch at Richardson is a luxurious memory care with an assisted living community that provides a comfortable environment in a stimulating atmosphere. The upscale home in Richardson offers a professional care staff that ensures that residents can create memorable moments through the elevated lifestyle and experiences provided in the community. A home that encourages, empowers, and elevates the lifestyles of its seniors for an enhanced aging experience.
The Monarch’s residential living is centered on the independence and flexibility of its residents through amenities and services such fitness classes, medication management, fine-dining style experience, housekeeping, laundry, and transportation services. Exclusive programs include its Valero™ Memory Care Program and Valero™ Signature Programs that focus on holistic wellness.

+1 972-284-0516

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.58/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 114

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Texas average
Occupancy rate 42.6%
Residents per day (avg) 83
Occupancy rate
42.6%
Residents per day (avg)
83

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

22% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

38% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

40% of new residents, often for long-term daily care.

Typical stay 8 - 9 months

Finances and operations

Governmental home
Facility District
Home revenue
$5.1M
Operating deficit
-$609.4K
Governmental home Facility District
Home revenue
$5,123,755.00
Operating deficit
$-609,438.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.9M
37.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.6M
Total costs $5.6M
Bed community size
114-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 39 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
LICENSED
Facility Type
Assisted Living
License Expiration
January 11, 2028

Additional licensing details

License number: 307643
CMS Certification Number: 676098
County: DALLAS

Ownership & operating entity

The Monarch at Richardson is legally operated by SABRA TRS HOLDINGS, LLC, and administrated by KIM HORN.

Management company: RICHARDSON SA OPCO, LLC
Owner: SABRA TRS HOLDINGS, LLC
Ownership type: Limited Liability Company (LLC)

Type Of Units

Alzheimer's Units
28 units
Total beds
114 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Administrator email: [email protected]

Care Services

Provides Memory Care
Alzheimer's Certification
Contact The Monarch at Richardson

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

Results

2 with citations

0 without citations

Texas average: 45 visits/inspections

Texas average: 9 complaint visits

Texas average: 28 inspections

Texas average: 2 inspections with citations

2 total citations

1 health citation 1 life safety citation

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Texas average: 6 citations

Texas average: 2 health citations

Texas average: 6 life safety citations

0 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

Texas average: 1 enforcement action

Inspection Report Summary for The Monarch at Richardson

The Monarch at Richardson underwent a comprehensive inspection on February 25, 2022, resulting in two state standard violations. The Health Code was cited for one deficiency, while the Life Safety Code accounted for the remaining issue. Specifically, the facility failed to ensure compliance with other applicable chapters of the Life Safety Code, NFPA 101, which was corrected between December 5 and 6, 2019. No Health Code deficiencies were listed during this inspection. The facility had no state standard violations related to building maintenance or resident care. Overall, the inspection revealed two minor infractions that were largely addressed in a timely manner.

Compare Assisted Living around Richardson

The information below is reported by the Texas Health and Human Services Commission.
The Monarch at Richardson
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Richardson
124
No
A+
39
THE PLAZA AT RICHARDSON LTC PARTNERS INC.
42.6%
$4,465,651.00
$1,937,664.00
43.4%
82.90
2/5
3.5797
3/5
1/5
4/5
3
-
Appletree Court
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Richardson
110
No
-
68
SPE APPLETREE COURT MANAGEMENT LLC
-
-
-
-
-
-
-
-
-
-
-
-
Arden Courts of Richardson
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Richardson
60
Yes
-
48
ARDEN COURTS 410 BUCKINGHAM ROAD, LLC
-
-
-
-
-
-
-
-
-
-
-
-
The Heritage House of Richardson
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Home Care

HC

Hospice Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Richardson
9
No
-
11
THE HERITAGE HOUSE OF PLANO, LLC
-
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Rooms
Evergreen at Richardson
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Richardson
-
No
-
47
-
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near The Monarch at Richardson

Address 1.5 miles from city center

Address 1493 Richardson Dr, Richardson, TX 75080

Calculate Travel Distance to The Monarch at Richardson

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

77
Total Staff
76
Employees
1
Contractors
28,591
Total Hours (Quarter)
35
Avg Staff/Day
9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse79.5 No
Licensed Practical Nurse1310.5 No
Certified Nursing Assistant289.4 No
Staff by Category
Administration
2 staff
7.7hs shift avg
Nursing Staff
57 staff
9.6hs shift avg
Physicians & Practitioners
1 staff
8hs shift avg
Therapy Services
13 staff
6.2hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
7hs shift avg
Dietary Services
1 staff
8.5hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
0%
of total hours from contractors
6 contractor hours this quarter
Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant2802811,81691100%9.4
Licensed Practical Nurse130135,55691100%10.5
Medication Aide/Technician5052,76191100%9.7
Registered Nurse7071,6728796%9.5
RN Director of Nursing4041,5776976%8.6
Speech Language Pathologist4049328391%7.7
Physical Therapy Assistant4049228796%5.8
Qualified Social Worker2026676673%7
Dietitian1015206167%8.5
Nurse Practitioner1015206571%8
Mental Health Service Worker1015206571%8
Administrator1014966268%8
Respiratory Therapy Technician2024785763%6.7
Physical Therapy Aide2021123437%2.9
Occupational Therapy Aide10136910%4
Medical Director011633%2

Health Inspection History

Total Health inspections 10
35% above Texas average
Texas average: 7.4

Last Health inspection on Jun 2025

Total Health citations 41
58% above Texas average
Texas average: 25.9

4.1 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 27 citations
Complaint investigations 16 citations
Breakdown of citations
Critical Health citations 0
100% below Texas average
Texas average: 2.0
Serious Health citations 0
100% below Texas average
Texas average: 0.4
Moderate Health citations 40

Minor Health citations 1
Citations history (last 3 years)
Environmental moderate citation Jun 26, 2025
Corrected

Infection Control moderate citation Jun 26, 2025
Corrected

Nutrition moderate citation Jun 26, 2025
Corrected

Pharmacy moderate citation Jun 26, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: Creative Solutions in Healthcare
Resident Census by Payment Source
80 Total Residents
Medicare 8 (10%)
Medicaid 44 (55%)
Private Pay/Other 28 (35%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 9.7
13% worse than Texas average
Texas average: 8.6
Functional decline score 17.4
9% worse than Texas average
Texas average: 16.0
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 23.0%
42% above Texas average.

Walking Ability Worsened 11.9%
27% below Texas average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 17.4%
11% above Texas average.
Safety & clinical stability

Falls with Major Injury 5.1%
57% above Texas average.

High Risk Residents with Pressure Ulcers 5.7%
28% above Texas average.

Urinary Tract Infection 0.4%
56% below Texas average.
Emotional & behavioral wellbeing

Depressive Symptoms 1.2%
60% below Texas average.

Antipsychotic Use 10.0%
27% above Texas average.
Preventive care

Pneumococcal Vaccine 100.0%
3% above Texas average.

Influenza Vaccine 100.0%
2% above Texas average.
Nutrition & physical health

Lost Too Much Weight 3.1%
9% below Texas average.
Short-stay resident measures
Pneumococcal Vaccine 88.8%

Near Texas average
Antipsychotic medication increase 2.4%

68% worse than Texas average
Influenza Vaccine 93.3%

6% better than Texas average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $18K
This home paid 78% less in fines than the state average.
Texas average: $80K
Number of Fines 3
This home received 21% more fines than the state average.
Texas average: 2.5
Payment Denials 0
This home had 100% fewer payment denials than the state average.
Texas average: 0.2
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty May 8, 2023
$2K
Civil Money Penalty Apr 17, 2023
$5K
Civil Money Penalty Feb 28, 2023
$10K

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for Texas Seniors

Get financial aid guidance

Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Large state; rural access challenges.

Texas Community Care Services

TX CCS

Age 60+, Texas resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; high demand in urban areas.

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+, TX resident; no income/asset limits.

None; donations encouraged.

Not assessed.

28 AAAs; includes Meals on Wheels in some areas.

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled, TX resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Texas Comprehensive Energy Assistance Program (CEAP)

Age 60+ prioritized, TX resident, low-income.

~$3,970/month (185% FPL).

Not assessed.

Priority for elderly/disabled; covers gas, electric, propane.

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed.

High rural demand; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Texas SCSEP

Age 55+, unemployed, low-income, TX resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High veteran population; supports rural/urban needs.

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+, TX resident, homeowner (homestead).

None; tax-based eligibility.

Not assessed.

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+, TX resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

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