Inspection Reports for
Artesian Place Assisted Living

828 McPhee Rd SW, Olympia, WA 98502, United States, WA, 98502

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23 Reports

2022–2025

Inspection Report — Sep 9, 2025

Follow-Up
Date: Sep 9, 2025

Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies related to medication storage and administration.

Complaint Details
The complaint investigation (Complaint #171339) was triggered by concerns related to medication administration and storage practices. The investigation found that residents were keeping medications in their rooms without care plan authorization, including Tylenol, vitamins, and other supplements not ordered by a physician. Three sampled residents were found with unsecured medications in their rooms, placing all residents at risk. The facility failed to ensure safe medication practices as required by WAC 388-78A-2260.
Findings
The follow-up inspection on 09/09/2025 found no deficiencies; previously cited medication storage and securing issues were corrected as verified on site.

Deficiencies (2)
WAC 388-78A-2260 Storing, securing, and accounting for medications. The assisted living facility must secure medications for residents who are not capable of safely storing their own medications and ensure all medications under the facility's control are properly stored in a locked compartment accessible only to designated staff.
WAC 388-78A-2260 Storing, securing, and accounting for medications. The facility failed to secure medications for 3 of 3 sampled residents, placing all residents at risk of potential ingestion of harmful substances and misuse of medications by residents, staff, or visitors.
Report Facts
Total residents: 50 Resident sample size: 4 Residents with dementia: 20 Residents with medication assistance: 3

Inspection Report — Sep 5, 2025

Follow-Up
Date: Sep 5, 2025

Visit Reason
This document is a follow-up inspection of an Assisted Living Facility conducted to verify correction of previously cited deficiencies related to medication services.

Findings
The Department completed a follow-up inspection on 09/05/2025 and found no deficiencies, indicating that previously cited medication service deficiencies were corrected.

Deficiencies (1)
WAC 388-78A-2210 Medication services. The facility failed to ensure residents received medications as ordered and failed to document medications correctly for 2 of 3 residents, placing them at risk of medical complications.
Report Facts
Sampled residents: 5 Sampled residents: 7 Deficiencies cited: 1

Employees mentioned
NameTitleContext
Staff AAdministratorNamed in medication service deficiency findings and interviews regarding medication documentation and notification
Staff CMedication AideNamed in medication service deficiency findings and interviews regarding medication administration and documentation
Staff GMedication AideNamed in medication service deficiency findings and interviews regarding medication administration and documentation
Staff HResident Care CoordinatorNamed in medication service deficiency findings and interviews regarding medication administration and documentation
Staff QMedication AideNamed in medication service deficiency findings and interviews regarding medication administration and documentation

Inspection Report — Jul 1, 2025

Enforcement
Date: Jul 1, 2025

Visit Reason
The Department of Social and Health Services conducted a follow-up visit to Artesian Place to enforce compliance related to previously cited medication service deficiencies, resulting in the imposition of a civil fine.

Findings
The facility failed to ensure residents received medications as ordered and failed to document medications correctly for two residents. This uncorrected deficiency placed residents at risk and resulted in a $600 civil fine.

Deficiencies (1)
WAC 388-78A-2210 (1)(a)(b)(2)(a) Medication services. The licensee failed to ensure residents received medications as ordered and failed to document medications correctly for two residents, placing them at risk of medical complications.
Report Facts
Civil fine amount: 600 Number of residents affected: 2

Notice — May 29, 2025

Date: May 29, 2025

Visit Reason
This letter confirms the facility's request for an Informal Dispute Resolution regarding a Statement of Deficiencies dated April 29, 2025, and schedules a virtual meeting for June 18, 2025.

Findings
The document does not contain inspection findings but lists the citations disputed by the facility and the individuals representing the facility in the IDR process.

Inspection Report — Apr 29, 2025

Enforcement
Date: Apr 29, 2025

Visit Reason
This document reports the results of an Informal Dispute Resolution (IDR) process addressing disputes related to a Statement of Deficiencies (SOD) report dated April 29, 2025, for an Assisted Living Facility.

Findings
The IDR process resulted in deletion of two cited deficiencies, upholding of six others, and withdrawal of one citation. The previously imposed enforcement action remains unchanged.

Deficiencies (9)
WAC 388-78A-2600 - The cited deficiency was deleted following the IDR process.
WAC 388-78A-2821 - The cited deficiency was deleted following the IDR process.
WAC 388-78A-2474 - The cited deficiency was upheld after review during the IDR process.
WAC 388-78A-2150 - The cited deficiency was upheld after review during the IDR process.
WAC 388-78A-2100 - The cited deficiency was upheld after review during the IDR process.
WAC 388-78A-2140 - The cited deficiency was upheld after review during the IDR process.
WAC 388-78A-2230 - The cited deficiency was upheld after review during the IDR process.
WAC 388-78A-2240 - The cited deficiency was upheld after review during the IDR process.
WAC 388-78A-2210 - The cited deficiency was withdrawn during the IDR process.

Inspection Report — Apr 29, 2025

Enforcement
Date: Apr 29, 2025

Visit Reason
The Department of Social and Health Services conducted a Full Inspection and Complaint Investigation at the assisted living facility Artesian Place on April 29, 2025.

Complaint Details
The inspection was a Full Inspection combined with a Complaint Investigation. The deficiency cited was recurring and resulted in a civil fine.
Findings
The licensee failed to follow and implement safe food handling and storing practices in two areas, placing 54 residents at risk for food-borne illnesses. This recurring deficiency resulted in a civil fine of $900.

Deficiencies (1)
WAC 388-78A-2305 (1) Food sanitation. The licensee failed to follow and implement safe food handling and storing practices for two areas reviewed, placing residents at risk for food-borne illnesses.
Report Facts
Civil fine amount: 900 Residents at risk: 54

Inspection Report — Apr 15, 2025

Complaint Investigation
Date: Apr 15, 2025

Visit Reason
The inspection was conducted as a complaint investigation related to a concern about discharge at the Artesian Place assisted living facility.

Complaint Details
The complaint investigation was related to a discharge concern. The investigation found the resident still resided in the facility and the concern was unsubstantiated. However, multiple deficiencies were cited related to food safety, environment, staff qualifications, resident care, and medication management.
Findings
The investigation found no substantiated failed provider practice related to the complaint. However, the facility was cited for multiple deficiencies including unsafe food handling, unsanitary and unsafe environment conditions, incomplete background checks, incomplete tuberculosis testing, lack of pet health documentation, incomplete staff training and continuing education, unsigned resident service agreements, incomplete resident assessments by qualified personnel, medication refusal notification failures, medication nonavailability, and unsafe medication administration practices.

Deficiencies (13)
WAC 388-78A-2305 Food sanitation. The facility failed to follow safe food handling and storing practices in the dining room and kitchen, placing all residents at risk for food-borne illnesses.
WAC 388-78A-3090 Maintenance and housekeeping. The facility failed to maintain a safe, sanitary, and well-maintained environment in the mechanical storage room and exterior grounds, exposing residents to unsafe conditions.
WAC 388-78A-2300 Food and nutrition services. The facility failed to record and retain documentation of menu changes, risking residents' nutritional needs not being met.
WAC 388-78A-24701 Background checks Employment Nondisqualifying information. The facility failed to ensure one staff member had completed required character, competence, and suitability (CCS) forms after background checks.
WAC 388-78A-2481 Tuberculosis Testing method Required. The facility failed to ensure six staff received tuberculosis testing by qualified persons and one staff received testing within required time frames.
WAC 388-78A-2620 Pets. The facility failed to ensure three resident pets had regular veterinary examinations and certification of being free from diseases transmittable to humans.
WAC 388-78A-2474 Training and home care aide certification requirements. The facility failed to ensure one staff completed facility orientation training and one staff completed required continuing education.
WAC 388-78A-2150 Signing negotiated service agreement. The facility failed to ensure resident service agreements were signed by residents or representatives for three sampled residents.
WAC 388-78A-2100 Ongoing assessments. The facility failed to ensure clinical assessments for assistive devices and medication were completed by qualified assessors for five sampled residents.
WAC 388-78A-2140 Negotiated service agreement contents. The facility failed to document care and services necessary to meet residents' needs in service plans for five sampled residents.
WAC 388-78A-2230 Medication refusal. The facility failed to notify physicians and follow up appropriately when four sampled residents refused medications.
WAC 388-78A-2240 Nonavailability of medications. The facility failed to ensure medications were available and administered timely for three sampled residents.
WAC 388-78A-2210 Medication services. The facility failed to ensure safe medication administration practices for three sampled residents, including failure to check vital signs per orders and improper insulin administration.
Report Facts
Total residents: 54 Resident sample size: 7 Deficiency count: 13

Inspection Report — Feb 18, 2025

Life Safety
Date: Feb 18, 2025

Visit Reason
The Office of the State Fire Marshal conducted a scheduled inspection at the facility on 02/18/2025.

Findings
All violations noted during previous related inspections have been corrected. The facility was approved at this inspection.

Notice — Jul 29, 2024

Date: Jul 29, 2024

Visit Reason
This letter communicates the results of the Informal Dispute Resolution process concerning disputed deficiencies from a prior Statement of Deficiencies report dated 05/09/2024.

Findings
After review, no changes were made to the original Statement of Deficiencies report. The facility is instructed to begin correcting the disputed deficiencies immediately and submit a Plan/Attestation Statement within 10 calendar days.

Report Facts
Correction timeframe: 45 Plan/Attestation Statement submission timeframe: 10

Inspection Report — Jul 3, 2024

Follow-Up
Date: Jul 3, 2024

Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies related to food sanitation and safety.

Findings
The follow-up inspection found no deficiencies and confirmed that all previously cited deficiencies were corrected. The facility meets the Assisted Living Facility licensing requirements.

Deficiencies (1)
WAC 388-78A-2305 Food sanitation. The assisted living facility failed to properly store and label food in 1 of 1 kitchen reviewed, placing all 59 residents at risk for potential foodborne illness.
Report Facts
Residents reviewed: 59

Inspection Report — Jun 27, 2024

Follow-Up
Date: Jun 27, 2024

Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies.

Complaint Details
The complaint investigation found multiple HIPAA violations related to resident privacy and confidentiality. The allegations were substantiated with citations written.
Findings
The follow-up inspection on 06/27/2024 found no deficiencies and confirmed the facility meets Assisted Living Facility licensing requirements.

Deficiencies (1)
WAC 388-78A-2660 Resident rights. The assisted living facility failed to ensure the resident right to privacy and confidentiality of personal health information for all 58 residents. Multiple staff interviews and record reviews validated HIPAA violations with resident information discussed with non-employed persons.
Report Facts
Total residents: 58 Resident sample size: 3

Inspection Report — Jun 27, 2024

Complaint Investigation
Date: Jun 27, 2024

Visit Reason
The inspection was conducted as an unannounced on-site complaint investigation triggered by a public report alleging the facility failed to administer medications to residents as prescribed.

Complaint Details
This complaint investigation referenced complaint numbers 135451, 136119, and 135748. The investigation substantiated the allegation that the facility failed to administer medications safely, with multiple interviews and observations confirming unsafe medication practices and residents left unattended during medication administration.
Findings
The investigation found that facility staff did not follow policies for safe medication administration, including leaving residents unattended while taking medications and medications being found on the floor. Deficiencies were cited related to medication service safety and administration practices.

Deficiencies (1)
WAC 388-78A-2210 Medication services. The assisted living facility failed to develop and implement systems that support and promote safe medication services, resulting in residents not receiving medications as prescribed and medications being left unattended or found on the floor.
Report Facts
Total residents: 60 Resident sample size: 3

Notice — Jun 20, 2024

Date: Jun 20, 2024

Visit Reason
The document informs the facility that their Informal Dispute Resolution (IDR) request for the Statement of Deficiencies dated June 20, 2024, was denied due to being submitted after the required 10 working day timeframe.

Findings
The IDR request was received late and therefore denied without further process. The letter explains the facility's right to an informal dispute resolution meeting and the procedural requirements for submitting such a request.

Report Facts
Days late for IDR request: 2

Notice — Jun 17, 2024

Date: Jun 17, 2024

Visit Reason
This letter confirms the scheduling of an Informal Dispute Resolution (IDR) meeting requested by the facility to dispute a citation dated May 9, 2024.

Findings
The document does not contain inspection findings but provides details about the IDR meeting date, type, and participants disputing citation WAC 388-78A-2660.

Inspection Report — May 22, 2024

Complaint Investigation
Date: May 22, 2024

Visit Reason
The inspection was conducted as an unannounced on-site complaint investigation regarding allegations of financial exploitation and retaliation by facility management when staff or residents expressed concerns.

Complaint Details
The complaint involved allegations of financial exploitation and retaliation by management. The investigation was unable to substantiate financial exploitation claims but confirmed retaliation concerns through multiple staff and resident interviews. Staff and residents feared reporting concerns due to retaliation. The facility was cited for failed practice related to retaliation and mistreatment.
Findings
The investigation found that the facility failed to ensure residents and staff were not retaliated against for reporting concerns, violating resident rights and dignity. The facility was cited for failed provider practice with deficiencies related to retaliation and mistreatment, placing all 59 residents at risk.

Deficiencies (2)
WAC 388-78A-3170 Circumstances that may result in enforcement remedies. The facility failed to ensure staff were not retaliated against for making required reports to the Department and failed to protect residents and staff from retaliation, placing all 59 residents at risk.
WAC 388-78A-2660 Resident rights. The facility failed to ensure residents were treated with dignity and respect, placing all 59 residents at risk for mistreatment and decreased quality of life.
Report Facts
Total residents: 59 Resident sample size: 3

Inspection Report — May 13, 2024

Enforcement
Date: May 13, 2024

Visit Reason
The Department of Social and Health Services conducted a follow-up visit to Artesian Place to assess compliance and enforce corrective actions related to previously cited deficiencies.

Findings
The facility was cited for an uncorrected and recurring violation of food sanitation requirements, specifically failing to properly store and label food in one kitchen, placing all 59 residents at risk. A civil fine of $600 was imposed based on this violation.

Deficiencies (1)
WAC 388-78A-2305(1) Food sanitation. The licensee failed to properly store and label food for one kitchen reviewed, placing residents at risk for potential foodborne illness.
Report Facts
Civil fine amount: 600 Residents at risk: 59

Inspection Report — Mar 13, 2024

Complaint Investigation
Date: Mar 13, 2024

Visit Reason
The inspection was conducted due to a complaint alleging the facility refused to re-admit a resident after hospital evaluation, specifically concerning admission, transfer, and discharge rights.

Complaint Details
The complaint involved a public report that the facility refused to re-admit a resident after hospital evaluation. The investigation reviewed 5 of 62 residents and 3 closed records. The allegation was substantiated as the facility failed to provide required discharge notice, resulting in a failed practice and citations.
Findings
The investigation found that the facility failed to provide a required discharge notice or letter to the resident or their representative after determining the resident exceeded the level of care the facility could safely provide. This failure resulted in the resident being discharged without proper notice and forced to find alternate placement. A failed practice was identified and citations were written.

Deficiencies (1)
WAC 388-78A-2660 Resident rights. The facility failed to provide a 30-day written discharge notice to residents or their representatives when the resident exceeded the facility's level of care. This failure caused a resident to be discharged without proper notice and forced to find alternate placement.
Report Facts
Total residents: 62 Resident sample size: 5 Closed records sample size: 3

Inspection Report — Jan 24, 2024

Life Safety
Date: Jan 24, 2024

Visit Reason
The Office of the State Fire Marshal conducted a scheduled fire safety inspection at the facility on 01/24/2024.

Findings
All violations noted during previous related inspections have been corrected. The facility was approved at this inspection.

Inspection Report — Sep 6, 2023

Enforcement
Date: Sep 6, 2023

Visit Reason
The Department of Social and Health Services conducted a follow-up visit to Artesian Place to assess compliance and impose a civil fine based on previously cited deficiencies.

Findings
The facility was fined $300 for uncorrected violations related to food sanitation, including serving expired and spoiled foods, inadequate hand hygiene, and poor kitchen maintenance. These deficiencies placed all 59 residents at risk for food borne illness.

Deficiencies (1)
WAC 388-78A-2305(1) Food sanitation. The licensee failed to prevent food contamination by serving expired and spoiled foods, failed to ensure proper hand hygiene, and failed to maintain kitchen cleanliness. These failures placed residents at risk for food borne illness.
Report Facts
Civil fine amount: 300 Residents at risk: 59

Inspection Report — May 19, 2023

Enforcement
Date: May 19, 2023

Visit Reason
The Department of Social and Health Services conducted a complaint investigation at the assisted living facility Artesian Place on May 19, 2023, resulting in a civil fine for violations related to food sanitation.

Complaint Details
The visit was complaint-related and resulted in a substantiated finding of food sanitation violations leading to a civil fine.
Findings
The facility failed to prevent food contamination by serving expired and spoiled foods, did not ensure proper hand hygiene during food preparation, and failed to maintain cleanliness in the kitchen and food preparation areas. These violations placed all 52 residents at risk for potential food borne illness and resulted in a $300 civil fine.

Deficiencies (1)
WAC 388-78A-2305 (1) Food sanitation. The licensee failed to prevent food contamination by serving expired and spoiled foods, failed to ensure proper hand hygiene during food preparation, and failed to maintain cleanliness in the kitchen. This placed residents at risk of food borne illness.
Report Facts
Civil fine amount: 300 Residents at risk: 52

Inspection Report — Apr 25, 2023

Complaint Investigation
Date: Apr 25, 2023

Visit Reason
The inspection was conducted as an unannounced complaint investigation based on allegations of multiple resident falls, failure to follow medical provider orders regarding blood pressure notifications, and failure to notify the case manager of alleged falls.

Complaint Details
The complaint investigation involved allegations of multiple falls, failure to notify medical providers of abnormal blood pressures, and failure to notify the case manager of falls. The falls and notification allegations were not substantiated, but the medication administration allegation was substantiated with citations issued.
Findings
The investigation found no failed practice related to falls or notification to the case manager, but identified a failed practice in medication administration for two of three sampled residents. Citations were written for this deficiency.

Deficiencies (1)
WAC 388-78A-2210 Medication services. The facility failed to administer medications as prescribed to two of three sampled residents, placing them at risk for side effects of low blood pressure.
Report Facts
Total residents: 81 Resident sample size: 3

Inspection Report — Feb 1, 2023

Life Safety
Date: Feb 1, 2023

Visit Reason
The Office of the State Fire Marshal conducted a scheduled fire safety inspection at the facility on 02/01/2023.

Findings
All violations noted during previous related inspections have been corrected, resulting in an approved status for this inspection.

Inspection Report — May 13, 2022

Complaint Investigation
Date: May 13, 2022

Visit Reason
The Department completed a complaint investigation of the Assisted Living Facility on 05/13/2022 due to allegations regarding failure to notify the DSHS Social Worker of resident discharge and social leave.

Complaint Details
Complaint numbers 27665 and 31131 were investigated. The allegations that the facility failed to notify the DSHS Social Worker of a resident discharge and social leave were substantiated, resulting in citations.
Findings
The facility failed to notify the DSHS Social Worker of a resident who discharged and a resident on social leave within the appropriate time frames. Citations were written for these deficiencies.

Deficiencies (1)
WAC 388-110-100 Discharge, social leave, and bed hold. The contractor must notify the department within one working day whenever a resident is discharged or on social leave. The facility failed to notify the DSHS Social Worker of a resident discharge and social leave within the required time frames.
Report Facts
Total residents: 46 Resident sample size: 4 Closed records sample size: 1

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