Inspection Reports for
Atria Palm Desert

The facility was observed to be clean, well-maintained, and in compliance with safety and health regulations. No immediate violations or concerns were noted during the visit.

The complaint alleged that staff allowed a resident to drive unlawfully. The investigation concluded the allegation was unsubstantiated, meaning there was not a preponderance of evidence to prove the violation occurred.

The investigation found that although staff were informed that the resident had a revoked driver's license and advised the resident not to drive, they were unable to prevent the resident from driving due to the resident's personal rights. The allegation was determined to be unsubstantiated based on interviews, documentation review, and observations.

The complaint was unsubstantiated based on record reviews, interviews, and observations. Allegations included failure to seek medical attention, unlawful fee increase, and failure to assist with medication. Evidence did not support these claims.

The investigation found no evidence to substantiate the allegations. Records showed medical attention was provided, fee increases were properly communicated, and the resident was able to self-administer medication. The complaint was determined to be unsubstantiated.

The facility was observed to be clean, well-maintained, and in good repair with no immediate violations or concerns noted. Reviews of resident and staff files met regulatory requirements, and emergency preparedness and infection control plans were in place and up to date.

Complaint was investigated and found to be unfounded.

The investigation found the complaint to be unfounded, meaning the allegations were false, could not have happened, or lacked a reasonable basis. Interviews and resident roster review confirmed the allegations were not substantiated.

The complaint was investigated and found to be unfounded. Allegations were false, could not have happened, and/or were without reasonable basis.

The investigation found that the allegations were unfounded as the residents named in the complaint were confirmed not to reside at the facility. Interviews and records review supported that the complaint was without reasonable basis.

The complaint involved allegations that staff did not provide adequate supervision and did not seek timely medical attention for a resident. The investigation concluded these allegations were unsubstantiated as there was no preponderance of evidence to prove the violations occurred.

The investigation found that Resident #1 was independent and able to leave the facility unsupervised. The resident fell off a scooter and sustained injuries. Staff followed facility protocol by contacting 911 and providing care until medical personnel arrived. The allegations of neglect and lack of supervision were unsubstantiated due to insufficient evidence.

The facility was found to be clean, well-maintained, and in compliance with all applicable regulations. No deficiencies were observed during the inspection.

The complaint included allegations that residents were not allowed visitors, not allowed to leave the facility, were not properly fed, and were threatened with eviction. All allegations were investigated and found unsubstantiated.

The investigation found all allegations to be unsubstantiated based on observations, interviews, and records review. The facility followed COVID-19 visitation restrictions appropriately, residents were allowed to leave with screening protocols, food service met expectations, and there was insufficient evidence to support eviction threats.

The complaint alleged mismanagement of residents' funds involving resident council members collecting over $1,000 from residents to give to staff, with funds deposited in a bank account under two resident council members' names. The investigation found no evidence of staff involvement and that the funds were managed by residents. The allegation was unsubstantiated.

The investigation included interviews with relevant parties and found that while residents did collect money to give to staff, facility staff were not involved in collecting or distributing the funds. The allegation was determined to be unsubstantiated due to insufficient evidence to prove the violation occurred.

The facility was found to have adequate infection control measures including sufficient PPE supplies, staff training on COVID-19 protocols, daily resident symptom screening, and visitor screening with temperature checks and sign-in logs. An error in COVID-19 test kit distribution was corrected by retrieving extra kits.

The complaint was investigated and found to be unfounded, meaning the allegations were false, could not have happened, or were without reasonable basis.

The investigation found that the allegation of staff mentally abusing the resident was unfounded as the abuse was by the resident's spouse, not staff. The allegation of medication mismanagement was also unsubstantiated, with the resident receiving medication as prescribed by their physician.

The complaint investigation was unsubstantiated. Allegations included over medicating a resident and improper feeding. The resident was lethargic due to medication but recovered after Morphine was discontinued. Soft foods were provided temporarily due to sore throat. No violations were substantiated.

The investigation found that a resident was prescribed both Morphine and Tramadol, leading to lethargy, but the Morphine was discontinued after staff intervention and the resident recovered. The resident was also provided soft foods temporarily due to a sore throat. There was insufficient evidence to substantiate the allegations, and the complaints were deemed unsubstantiated.