Inspection Reports for
Avamere at Englewood Heights

The visit was a complaint investigation conducted on May 7, 2026. The complaint was substantiated as the licensee failed to follow the negotiated service agreement, leading to a resident fall and injury.

The licensee failed to implement the Negotiated Service Agreement requiring two care staff to assist a resident in and out of bed. This failure contributed to a resident's fall causing injuries that required hospitalization, resulting in a $500 civil fine.

The complaint investigation number 201203 found that the facility failed their first Fire Marshal re-inspection. The allegation was substantiated with citations written for noncompliance with fire safety requirements.

The facility failed the first Fire Marshal re-inspection due to noncompliance with fire safety regulations. Deficiencies related to the building's approval by the Washington state fire marshal were identified and citations were written.

Multiple fire safety violations were identified, including issues with fire drill documentation, electrical hazards, power taps, door maintenance, duct protection, sprinkler system testing, and fire extinguishing system service. Several violations were corrected on site, but some remain open, resulting in a disapproved status.

Complaint #197540 alleged smoking inside a resident room. The resident reported smoking was occurring, but investigation found no evidence of smoking materials. The allegation was unsubstantiated and no violations were cited.

The inspection found no signs of smoking materials present and no fire or injuries occurred. The facility has a signed smoking policy and will continue efforts to maintain compliance. The inspection was approved with no violations observed.

The complaint investigation (Compliance Determination #56316) involved allegations that staff performed CPR on a resident with a Do Not Attempt Resuscitation order and that the facility did not clearly communicate potential cost increases in the resident's contract. The investigation confirmed the CPR incident as a failed practice and found no failed practice regarding contract clarity.

The follow-up inspection found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previously cited deficiencies related to policies and procedures for medical emergencies were corrected.

The IDR process reviewed materials and statements from the facility and regional staff, resulting in no change to WAC 388-78A-2600 and deletion of WAC 388-78A-2980 from the deficiencies.

The letter does not contain inspection findings but outlines the process and participants for the upcoming IDR meeting regarding disputed citations.

Complaint number 170331 alleged improper CPR on a DNAR resident and unclear contract cost notices. The CPR allegation was substantiated with a citation issued. The contract cost allegation was not substantiated.

The investigation confirmed that staff performed CPR on a DNAR resident due to conflicting instructions from the resident's spouse and 911 dispatch, constituting a failed practice and citation. The facility did not fail regarding contract cost notice. Additional consultation deficiencies related to pet immunizations and staff training were corrected on-site.

The complaint investigation involved multiple allegations including delayed staff response to resident calls, medication administration issues, missing resident belongings, and failure to notify construction modifications. The investigation substantiated the allegations of delayed response to calls and failure to notify construction review, resulting in citations. Other allegations were found unsubstantiated or corrected.

The investigation found failed provider practices related to untimely response to resident calls for assistance and failure to notify the department of planned and implemented physical modifications to the facility. Other allegations such as improper medication administration, missing belongings, and billing errors were found to have no failed facility practice. The facility was cited for these deficiencies.

All violations noted during previous related inspections have been corrected. The facility was approved following this inspection.

The complaint investigation (Complaint #78363) alleged failure to explain transfer process, denial of resident return, exclusion of responsible party, and improper billing. The investigation substantiated these allegations and cited the facility for multiple deficiencies including licensing, service agreements, staff training, TB testing, food sanitation, and resident rights violations.

The investigation found that the facility failed to explain the transfer process, denied the resident's return, excluded the responsible party from meetings, and charged for services not provided. The facility was cited for failing to maintain a current license and other deficiencies, resulting in a failed provider practice with citations written.

All violations noted during previous related inspections have been corrected. The facility was approved following this inspection.