Inspection Reports for
Belmont Village Senior Living Westwood

No deficiencies were observed during the visit, and no citations were issued. The facility was found to be in compliance with the California Code of Regulations (Title 22, Division 6, Chapter 8).

No deficiencies were observed during the visit; therefore, no citations were issued.

The complaint alleged that staff mishandle the residents' medications. The investigation included review of medication administration records, interviews with 11 staff and 10 residents, and a tour of the medication room. Of those interviewed, 11 staff denied mishandling and 9 of 10 residents denied mishandling. The allegation was unsubstantiated due to lack of sufficient evidence.

Based on records review, interviews with staff and residents, and observations, the Licensing Program Analyst did not find sufficient evidence to support the allegation of medication mishandling. The allegation was determined to be unsubstantiated and no deficiencies were cited.

The complaint included allegations that facility staff did not provide adequate food service, did not ensure safe food handling, discouraged residents from reporting, yelled at residents, and did not keep the facility clean. After interviews with residents, staff, witnesses, and review of documents and observations, the allegations were found to be unsubstantiated due to lack of sufficient evidence.

The investigation found that the facility provides adequate and well-balanced meals, staff are certified in safe food handling, residents and witnesses reported no discouragement from reporting or yelling by staff, and the facility is kept clean according to schedules and observations. Therefore, all allegations were found to be unsubstantiated.

The complaint investigation was unsubstantiated. Allegations included staff not providing timely medication assistance, failure to keep resident rooms clean, and providing poor quality food with small portions. After interviews, observations, and record reviews, the department found no preponderance of evidence to prove the alleged violations.

The investigation found no sufficient evidence to substantiate any of the allegations. Interviews with staff and residents, observations, and record reviews indicated that medication was administered timely, rooms and facility were kept clean, and food quality and portions were adequate.

No deficiencies were observed during the visit, and no citations were issued. The facility promptly assisted the residents involved in the incident and followed up with the primary care physician and families. The Executive Director stated this was the first time the resident exhibited aggressive behavior.

The Licensing Program Analysts conducted a health and safety check, reviewed staff and resident rosters, observed video recordings of the intruder event, and reviewed staff in-service training. No deficiencies or citations were observed or issued at this time.

The facility was found to be clean, sanitary, and appropriately furnished with no observed deficiencies. All safety equipment was operable, infection control practices were followed, and resident and staff files were maintained in order. No citations were issued.

The complaint investigation was unsubstantiated. Allegations included failure to assist residents with wearing clean clothing, incontinence care, showering, dietary needs, and hearing aid use. Interviews and record reviews showed residents were either independent or received appropriate assistance, and refusals were documented and communicated to family and physicians.

The investigation included interviews with the administrator, staff, residents, and review of records. The evidence did not substantiate the allegations; residents and staff confirmed that assistance was provided as needed, and residents were generally independent or received appropriate support. The allegations were found to be unsubstantiated.

The Licensing Program Analyst conducted a facility tour observing infection control practices, physical plant conditions, and resident accommodations. The facility was found to have appropriate infection control measures, adequate resident room furnishings, and safe common areas. The visit was not completed due to time constraints and will be resumed.

The complaint alleged that life-threatening heavy or sharp objects on surfaces were not anchored, specifically bookcases and accent tables with ceramic pots and sharp-edge decorative materials. The Bureau of Fire Prevention inspected and recommended anchoring bookshelves to prevent falling hazards. The Executive Director confirmed a request was made to anchor all bookshelves. No health or safety violations were found, and the allegation was unsubstantiated.

The investigation found no sufficient evidence to support the allegation that the facility physical plant is unsafe. The Bureau of Fire Prevention did not find any fire safety violations, and the facility was found to be in compliance with Title 22 Regulations. The allegation was determined to be unsubstantiated.

The facility was found to have 9 active Covid-19 cases with an approved mitigation plan. Infection control practices, physical plant conditions, safety measures, and sanitation were observed and found compliant. No deficiencies were cited during the visit.

The allegation was that staff stole a resident's ring. The investigation revealed no reports of stolen property to the facility, and the allegation was based on hearsay. Interviews with five staff members and five residents found no reports or evidence of stolen property. The facility has a posted 'Theft and Loss' Program. The allegation was found to be unsubstantiated.

The investigation found no substantiated evidence that staff stole resident belongings. Interviews with staff and residents, review of records, and observations did not support the allegation, which was therefore found to be unsubstantiated.

The complaint investigation was initiated based on allegations that the facility was not following quarantine/isolation guidelines, staff were not trained to care for residents with COVID-19, and the administrator was not demonstrating good character. The investigation found all allegations unsubstantiated after interviews and record reviews.

The investigation included interviews with staff and residents, review of training and PPE protocols, and observation of infection control measures. All allegations were denied by staff and residents, and no preponderance of evidence was found to substantiate the complaints. The report concluded the allegations were unsubstantiated.

The facility was found to be clear of Covid-19 infection with an approved mitigation plan. Infection control practices were observed to be adequate, PPE supplies were available, and the physical plant was in good condition. No deficiencies were cited during the visit.