Inspection Reports for
Brookdale Richland

All violations noted during previous related inspections have been corrected. The facility achieved an Approved status with no open violations.

The facility was found in continued violation of WAC 388-78A-2040 (1) related to fire protection requirements, resulting in a $600 civil fine. The deficiency was uncorrected and previously cited, placing residents, staff, and visitors at risk.

The inspection identified multiple fire safety violations including issues with fire door fusible links, sprinkler system corrosion, missing escutcheon rings, and improperly secured sprinkler heads. One cleaning-related violation was corrected on site, but other violations remain uncorrected, resulting in a disapproved status.

Complaint #188632 alleged issues with fire alarm system replacement. The investigation found no violations and the complaint was unsubstantiated.

The fire alarm system was found installed and in normal status after replacement. Documentation for fire watch and approvals were provided. No fire code violations were observed and the facility passed the inspection with an approved status.

Multiple fire and life safety code deficiencies were cited, including storage of combustible materials in resident rooms, missing fire drill records, electrical hazards, and malfunctioning fire doors. Several violations were corrected on site, but the overall approval status was disapproved.

The visit was complaint-related, investigating multiple complaint numbers including 159014, 161625, 161944, and 162154. The complaint involved failure to pass two fire and life safety inspections. Citations were written for failed provider practice.

The follow-up inspection found no deficiencies and confirmed that previously cited deficiencies related to fire and life safety inspections were corrected.

The complaint investigation conducted on 09/04/2024 found that the facility failed to maintain a clean and safe environment due to stained, bubbled, and worn carpets on the 2nd and 3rd floors, which caused difficulty for residents using wheelchairs and posed fall risks. Multiple interviews with residents and staff confirmed these issues. The facility had previously been cited for this deficiency and had not corrected it by the time of the complaint investigation.

The follow-up inspection on 04/10/2025 found no deficiencies. The previously cited deficiency regarding maintenance and housekeeping (WAC 388-78A-3090) was corrected as verified on site.

This inspection was a complaint investigation conducted on April 3, 2025. The complaint resulted in a civil fine due to medication administration failure. The deficiency was substantiated as it caused harm requiring hospitalization.

The licensee failed to ensure medication was administered as prescribed for one resident, resulting in the resident not receiving medications as ordered and requiring hospitalization. This deficiency is recurring and has been previously cited multiple times.

The complaint alleged that an identified resident did not get their medications as prescribed. The investigation confirmed the medication was inadvertently discontinued, causing the resident to be hospitalized. Notifications were made to the primary care provider, representative, and department hotline. The allegation was substantiated and citations were written.

The investigation found that the facility failed to ensure medication was administered as prescribed to one resident, resulting in hospitalization. A citation was written for this medication service deficiency.

The facility was cited for failing to maintain a clean, sanitary environment on two floors, resulting in resident dissatisfaction, risk of falls, and decreased quality of life. This deficiency was repeated and uncorrected from prior citations, leading to a $400 civil fine.

The inspection found multiple fire safety violations, including issues with door closers, smoke detector sensitivity, and testing and maintenance documentation. The facility was disapproved and is actively working with contractors and vendors to correct and document repairs and testing.

The complaint investigation involved allegations of a broken pipe and possible mold in the dining room. The facility was found to have failed to report the incident to the department, confirming the complaint.

The facility had a water leak causing damage to the kitchen and dining room area, putting residents at risk for service discontinuation and mold exposure. The facility failed to report the incident to the department as required under WAC 388-78A-2650 (3).

The facility failed to maintain a clean, sanitary environment on the 2nd and 3rd floors, resulting in resident dissatisfaction, increased fall risk, and decreased quality of life. This deficiency was uncorrected from a prior citation and resulted in a $300 civil fine.

The complaint investigation involved multiple allegations including missed insulin administration to 10 residents, resident neglect, and lack of care plans. The investigation found one failed provider practice related to staff training and certification deficiencies, while other allegations were not substantiated.

The follow-up inspection found no deficiencies and confirmed that all previously cited deficiencies were corrected. The facility meets the Assisted Living Facility licensing requirements.

The inspection was triggered by multiple complaint numbers (131660, 133111, 132889, 132127) alleging injury due to lack of footrest use, failure to investigate abuse and neglect, and other care concerns. The complaint investigation found no citations written but identified failed provider practice. The full inspection found multiple deficiencies as detailed.

The inspection found multiple deficiencies including failure to investigate resident injuries, incomplete resident assessments, medication administration errors, delayed staff response to call lights, missing admission agreements, incomplete staff background checks and respirator fit testing, and failure to timely complete tuberculosis screening. A follow-up inspection on 08/13/2024 found all deficiencies corrected and the facility approved.

The follow-up inspection found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previously cited deficiencies were corrected.

The facility was cited for failing to maintain a clean, sanitary environment on three floors, resulting in resident complaints and risk to dignity. This deficiency was uncorrected from a prior citation and resulted in a civil fine.

The complaint investigation was triggered by allegations of missing money. The investigation found failed provider practices related to resident rights and lockable storage, resulting in citations. The facility was not aware of the prohibition on waivers of liability and lacked lockable storage for residents. Interviews and observations confirmed these issues.

The follow-up inspection found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previously cited deficiencies regarding resident waivers of liability and lack of lockable storage were corrected.

After review, no changes were made to the original SOD report dated October 19, 2023. The facility is instructed to begin correcting the disputed deficiencies immediately and submit a Plan/Attestation Statement within 10 calendar days.

The letter outlines the date, time, and type of the IDR review meeting and lists the citation being disputed (WAC 388-78A-2660). It also identifies facility representatives participating in the process and instructions for submitting additional documentation.

The complaint investigation involved allegation that an identified resident did not receive diabetic medications as ordered. The investigation substantiated the allegation with citations written for medication service deficiencies.

The investigation confirmed that the resident received incorrect insulin doses twice due to transcription and administration errors, resulting in medical intervention and evaluation. Citations were written for deficient medication services practices.

The facility was found to meet Assisted Living Facility licensing requirements with no deficiencies at the follow-up inspection. Previously cited deficiencies regarding medication storage were corrected.

The complaint investigation involved multiple allegations including missed medication doses and missing narcotic medication. The investigation confirmed that the facility failed to follow policies for medication administration and controlled substance tracking, resulting in citations for failed provider practices.

The investigation found failed provider practices under WAC 388-78A-2210 related to medication administration and tracking. The facility failed to ensure residents had updated physician orders and proper medication receipt and tracking, resulting in missed doses and missing narcotic medication. Citations were written for these deficiencies.

Complaint #65541 involved flooding caused by a broken sprinkler pipe and subsequent fire watch. The complaint was investigated and documented with no injuries or fire occurring.

A sprinkler pipe in the attic failed and flooded multiple floors, triggering the fire alarm and fire watch. Six residents were relocated within the building, no injuries occurred, and the facility staff responded according to the emergency plan.

The complaint investigation included multiple allegations such as soiled bedding, dirty rooms, lack of repositioning during end-of-life care, and food/drink left out of reach. The investigation confirmed failed provider practices and citations were written. The facility was found not in compliance with licensing requirements.

The investigation found failed provider practices related to maintenance and housekeeping, and medication administration policies were not followed for two residents. The facility was cited for deficiencies including unsafe medication handling and poor environmental conditions. Some residents had skin breakdown and food/drink was left out of reach. The facility did not meet licensing requirements at the time of inspection.

The complaint investigation involved a resident found severely dehydrated, soaked in urine, and requiring emergency medical care. The investigation confirmed failed practices in monitoring and care for this resident and another with significant weight loss and skin breakdown. Citations were issued.

The investigation found failed provider practices related to monitoring and addressing residents' conditions, including significant weight loss and skin breakdown for two residents. Citations were written for these deficiencies.