Inspection Reports for
Cherrywood Care

This report is based on a complaint investigation conducted on July 22, 2026, regarding water temperature issues in three resident rooms. The deficiency was recurring, having been cited previously on March 6, 2026, and January 8, 2026.

The licensee failed to maintain water temperatures between 105 and 120 degrees Fahrenheit in three resident rooms, causing resident dissatisfaction and risk of discomfort. This recurring deficiency led to a civil fine of $800.

The complaint investigation (Complaint #204079) alleged water temperatures were not at comfortable levels and food quality issues. The investigation found the food met temperature and quality standards but confirmed water temperature deficiencies for multiple residents and rooms. Interviews with residents and staff documented inconsistent and unsafe water temperatures. The complaint was substantiated with citations issued.

The follow-up inspection found no deficiencies and confirmed that previously cited water supply issues were corrected. Earlier complaint investigations found water temperatures not maintained within required ranges, placing residents at risk, but the follow-up shows compliance was achieved.

The facility was fined $400 for failing to maintain water temperatures between 105 and 120 degrees Fahrenheit for four residents. This deficiency was uncorrected from a prior citation dated January 8, 2026.

The complaint investigation involved multiple allegations including residents missing medications and missing doctor's appointments. The medication nonavailability allegation was substantiated with citations written. The allegation regarding missed doctor's appointments was not substantiated as the facility followed policy and assisted residents with appointments and transportation.

The investigation found that the facility failed to provide medications in a timely manner for multiple residents due to pharmacy issues, resulting in missed doses and placing residents at risk. The facility was cited for failed provider practice under WAC 388-78A-2240. No failed practice was found related to missed doctor's appointments.

The inspection found all fire safety and maintenance requirements completed or corrected on site. The facility was approved with no open violations noted in this report.

The complaint investigation involved multiple allegations including a resident threatening others and a resident discharged for safety reasons. The investigation confirmed the allegations and identified a failed provider practice related to lack of behavioral interventions in the negotiated service agreement. The facility was cited accordingly.

The investigation found that the facility failed to document appropriate behavioral interventions in a resident's negotiated service agreement despite a known history of aggression, placing others at risk. A citation was written for this failed provider practice, and no other failed practices were identified.

The complaint investigation (Complaint #196919) alleged medication nonavailability and inadequate blood pressure monitoring. The allegation of medication nonavailability was substantiated with citations issued. The allegation regarding blood pressure monitoring was unsubstantiated as records and observations confirmed routine monitoring.

The investigation confirmed that residents went without prescribed medications due to nonavailability, resulting in failed facility practice and citations under WAC 388-78A-2240. Blood pressure monitoring was found to be routinely performed as ordered with no failed practice. The facility was found not in compliance due to medication nonavailability for two residents.