Inspection Reports for
Chestnut Knoll

120 W 5th St, Boyertown, PA, 19512

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49 Reports

2016–2026

Inspection Report — Jul 22, 2026

Complaint Investigation
Date: Jul 22, 2026

Visit Reason
The inspection was conducted as a complaint and incident investigation at the facility.

Complaint Details
The inspection was triggered by a complaint and incident, but no deficiencies or citations were found.
Findings
No regulatory citations or deficiencies were identified during this inspection.

Report Facts
Residents Served: 58 Secured Dementia Care Unit Residents Served: 48 Hospice Current Residents: 13

Inspection Report — Jun 30, 2026

Renewal
Date: Jun 30, 2026

Visit Reason
The inspection was conducted as a renewal visit to review compliance with licensing requirements for the facility.

Findings
The facility was found to have several deficiencies related to annual fire safety training, medication storage, medication record accuracy, and additional resident assessments. All deficiencies had plans of correction accepted and were implemented by the dates indicated.

Citations (4)
65g Annual Training Content: Staff Person A did not receive fire safety training by a qualified expert during 2025, a repeated violation from 06/12/2025.
183e Storing Medications: Resident #1’s Lispro Kwikpen was expired and improperly stored beyond the 28-day use period as per manufacturer instructions.
187a Medication Record: Resident #2’s Furosemide prescription was discontinued but remained active on the medication administration record on 06/30/2026.
225c Additional Assessment: Resident #3’s assessment was not updated to reflect hospice services received, contrary to regulatory requirements.
Report Facts
Residents Served: 102 Secured Dementia Care Unit Residents Served: 50 Hospice Current Residents: 14 Residents Age 60 or Older: 101 Residents with Mobility Need: 54

Inspection Report — May 5, 2026

Date: May 5, 2026

Visit Reason
The inspection was a partial, unannounced licensing inspection conducted due to an incident at the facility.

Findings
No regulatory citations or deficiencies were identified as a result of this inspection.

Report Facts
Residents Served: 108 Secured Dementia Care Unit Residents Served: 50 Hospice Current Residents: 14 Resident Support Staff: 0 Total Daily Staff: 161 Waking Staff: 121 Residents with Mobility Need: 53 Residents Age 60 or Older: 108

Inspection Report — Mar 24, 2026

Date: Mar 24, 2026

Visit Reason
The inspection was a partial, unannounced licensing inspection conducted due to an incident at the facility.

Findings
No regulatory citations or deficiencies were identified during this inspection.

Report Facts
Residents Served: 111 Secured Dementia Care Unit Residents Served: 51 Hospice Current Residents: 12

Notice — Feb 2, 2026

Date: Feb 2, 2026

Visit Reason
Response to a facility request to use the Safely You Falls Management Program for fall detection and management for individuals with cognitive impairment.

Findings
The Department reviewed the submitted information and determined that the informed consent process meets regulatory requirements regarding voluntary participation and resident privacy rights. The letter does not endorse the program but confirms compliance with privacy regulations if procedures are maintained.

Employees mentioned
NameTitleContext
Theresa HartmanDirector, Bureau of Human Services LicensingSigned the letter responding to the facility's request.

Inspection Report — Dec 17, 2025

Complaint Investigation
Date: Dec 17, 2025

Visit Reason
The inspection was an unannounced partial complaint investigation conducted due to a complaint received by the Pennsylvania Department of Human Services.

Complaint Details
The visit was complaint-related, triggered by a complaint to the Department. The report states the submitted plan of correction was fully implemented.
Findings
Two deficiencies were cited: failure to report a resident's hospital transfer for wounds within 24 hours, and failure to remove snow obstructing a memory care exit door. Both issues were corrected promptly with plans for ongoing monitoring and quality assurance.

Citations (2)
16c - Written Incident Report: The home failed to report a resident's hospital transfer for wounds under their abdomen to the Department within 24 hours as required.
100b - Removal Snow/Obstructions: Approximately 1 inch of snow blocked a memory care exit door, preventing it from fully opening during the inspection.
Report Facts
Residents Served: 96 Residents Served in Secured Dementia Care Unit: 48 Current Hospice Residents: 12 Residents Age 60 or Older: 95 Residents with Mobility Need: 51

Notice — Nov 20, 2025

Date: Nov 20, 2025

Visit Reason
The document serves to notify the facility that a waiver request to waive the requirement for direct care staff to have a high school diploma, GED, or active registry status was granted due to equivalent education obtained outside the United States.

Findings
The waiver is granted under specific conditions including documentation of education and training to be maintained by the facility. The Department will review this waiver annually during inspections to ensure compliance.

Employees mentioned
NameTitleContext
Theresa HartmanBureau Director, Human Services LicensingSigned the waiver approval letter.

Inspection Report — Oct 16, 2025

Follow-Up
Date: Oct 16, 2025

Visit Reason
The inspection was a partial, unannounced follow-up visit triggered by an incident to verify the implementation of a previously submitted plan of correction.

Findings
The facility was found to have fully implemented the plan of correction related to timely incident reporting. The report detailed a prior failure to report an unwitnessed resident fall within 24 hours, with corrective actions including staff education and ongoing quality assurance audits.

Citations (1)
16c - Written Incident Report: The home failed to report an unwitnessed resident fall to the Department within 24 hours as required. The incident was reported late after the resident was sent to the hospital for pain and diagnosed with injuries.
Report Facts
Residents Served: 110 Secured Dementia Care Unit Residents Served: 52 Hospice Current Residents: 14 Resident Mobility Need: 55 Residents Age 60 or Older: 110

Employees mentioned
NameTitleContext
Executive DirectorCompleted incident report and staff education related to incident reporting

Notice — Sep 26, 2025

Date: Sep 26, 2025

Visit Reason
The document serves to notify the facility that their request to waive the requirement for direct care staff to have a high school diploma, GED, or active registry status was granted under specified conditions.

Findings
The waiver is granted with conditions including documentation of education and training to be maintained by the facility and subject to annual review during inspections. Noncompliance with conditions may result in waiver termination or other licensing actions.

Employees mentioned
NameTitleContext
Theresa HartmanBureau Director, Human Services LicensingSigned the waiver approval letter.

Inspection Report — Sep 11, 2025

Complaint Investigation
Date: Sep 11, 2025

Visit Reason
The inspection was conducted as a complaint and incident investigation at the facility.

Complaint Details
The inspection was complaint-related and unannounced. No deficiencies were found, and no follow-up was required.
Findings
No regulatory citations or deficiencies were identified as a result of this inspection.

Report Facts
Residents Served: 105 Secured Dementia Care Unit Residents Served: 52 Hospice Current Residents: 14 Resident Age 60 or Older: 105 Residents with Mobility Need: 55 Resident Support Staff: 0 Total Daily Staff: 160 Waking Staff: 120

Inspection Report — Aug 5, 2025

Follow-Up
Date: Aug 5, 2025

Visit Reason
The inspection was a partial, unannounced follow-up visit conducted on 08/05/2025 to review the submitted plan of correction and verify compliance with prior deficiencies.

Findings
The facility was found to have fully implemented the submitted plan of correction. Deficiencies related to record confidentiality, abuse, combustible storage, medication storage procedures, and following prescriber's orders were addressed with corrective actions and ongoing quality assurance plans.

Citations (5)
Laptop on medication cart was unlocked and accessible to residents' records in the Memory Care Resident Living Room/TV Common-Area.
Resident bruising and verbal abuse by staff person A, including rushed care and disrespectful behavior.
Large white blanket observed behind commercial dryer directly underneath external duct, posing combustible storage hazard.
Resident's PRN medication was missing from medication cart; continuous glucose monitoring device data inaccessible to staff.
Resident received incorrect insulin dose (8 units instead of 6 units) based on sliding scale blood glucose reading.
Report Facts
Residents Served: 107 Secured Dementia Care Unit Residents Served: 51 Current Hospice Residents: 12 Residents with Mobility Need: 54

Inspection Report — Jun 12, 2025

Renewal
Date: Jun 12, 2025

Visit Reason
The inspection was conducted as a renewal visit with an incident review on 06/12/2025 at the facility CHESTNUT KNOLL.

Findings
The inspection identified multiple deficiencies including record confidentiality breaches, compliance with laws, criminal background check lapses, training deficiencies, unsafe storage of poisonous materials, uncovered trash receptacles, improper food storage, obstructed egress, incorrect fire department notification, combustible storage issues, overdue fire extinguisher inspections, smoking policy violations, medication storage and administration errors, incomplete preadmission screening forms, missing mobility assessments, and inadequate posting of key-locking device instructions. Plans of correction were accepted and many corrective actions were implemented by the time of report.

Citations (18)
Laptop on medication cart was unlocked and accessible to residents' records.
Carbon monoxide monitor batteries were not labeled with installation dates.
Criminal background check was not requested prior to staff start date.
Staff did not receive required training on meeting residents' needs as described in preadmission screening and support plans.
Staff did not receive annual fire safety training by a fire safety expert.
Unlocked hand sanitizer accessible to residents in secure dementia unit.
Trash cans in kitchens were uncovered and unattended.
Opened and unsealed bowls of vanilla ice cream in freezer.
Exit door in personal care area required excessive force to open due to sticking.
Incorrect resident capacity listed in written notification to local fire department.
Lint observed blowing through exterior dryer vent lint bags.
Fire extinguishers on top floor not inspected by fire safety expert since May 2024.
Staff smoking and vaping in prohibited area outside ground floor exit.
PRN medications missing from medication cart; glucometer reading incorrectly recorded.
Medications administered contrary to prescriber's hold parameters based on blood pressure readings.
Preadmission screening forms incomplete or undated, missing key resident needs information.
Resident mobility assessment missing from resident's assessment.
Directions for operating key-locking device not conspicuously posted near exit door from Secure Dementia Care Unit.
Report Facts
Residents Served: 101 Memory Care Residents Served: 50 Current Hospice Residents: 14 Residents Age 60 or Older: 101 Residents with Mobility Needs: 53 Total Daily Staff: 154 Waking Staff: 116

Employees mentioned
NameTitleContext
Staff Person ANamed in criminal background check deficiency.
Staff Person BNamed in training deficiencies and fire safety training deficiency.
Staff Person CNamed in fire safety training deficiency; resigned employment.
Staff Person DNamed in fire safety training deficiency.
Staff Person ENamed in fire safety training deficiency.
Staff Person FNamed in fire safety training deficiency.
Staff Person GNamed in fire safety training deficiency.

Inspection Report — May 20, 2025

Follow-Up
Date: May 20, 2025

Visit Reason
The inspection was a partial, unannounced follow-up visit triggered by an incident to review the submitted plan of correction and verify compliance.

Findings
The facility was found to have medication administration errors including administering discontinued medications and not following prescriber's orders for medication strength and frequency. Additionally, residents did not sign their support plans as required. Corrective actions including re-education of staff, audits, and physician consultations were implemented and the plan of correction was accepted.

Citations (4)
Medication administration error: failure to verify correct medication strength, resulting in a resident receiving incorrect medication.
Discontinued medication was found in the medication cart and administered in error.
Failure to follow prescriber's orders regarding medication strength and frequency, resulting in incorrect administration.
Residents participated in support plan development but did not sign the support plans.
Report Facts
Residents Served: 58 Secured Dementia Care Unit Residents Served: 51 Current Residents in Hospice: 13 Residents Age 60 or Older: 58 Residents with Mobility Need: 52 Total Daily Staff: 110 Waking Staff: 83

Inspection Report — May 13, 2025

Follow-Up
Date: May 13, 2025

Visit Reason
The inspection visit on 05/13/2025 was conducted as a partial, unannounced follow-up to review the implementation of a previously submitted plan of correction related to an incident.

Findings
The submitted plan of correction was determined to be fully implemented as of the review date. The report details corrective actions taken to update resident support plans following falls and ongoing quality assurance measures to ensure compliance.

Citations (1)
The support plan for a resident was not updated in a timely manner to address their fall history and ensure safety.
Report Facts
Residents Served: 102 Secured Dementia Care Unit Residents Served: 50 Current Hospice Residents: 10 Resident Mobility Need: 51

Inspection Report — Mar 6, 2025

Follow-Up
Date: Mar 6, 2025

Visit Reason
The inspection visit was conducted as a follow-up to verify the implementation of a submitted plan of correction related to an incident at the facility.

Complaint Details
The visit was incident-related, triggered by an abuse complaint involving two residents. The abuse was substantiated with police and medical involvement, and ongoing monitoring and corrective actions were documented.
Findings
The submitted plan of correction was determined to be fully implemented. The report details an incident involving abuse between residents, the immediate corrective actions taken, ongoing monitoring, and additional supportive measures including counseling and staff training.

Citations (1)
A resident was found lying on top of another resident inappropriately, with both residents' clothing disarranged, constituting abuse and neglect.
Report Facts
Residents Served: 102 Secured Dementia Care Unit Residents Served: 48 Hospice Current Residents: 12 Residents Age 60 or Older: 102 Residents with Mobility Need: 51 Staff Total Daily Staff: 153 Staff Waking Staff: 115

Inspection Report — Jan 15, 2025

Complaint Investigation
Date: Jan 15, 2025

Visit Reason
The inspection was conducted as a complaint investigation with an unannounced partial inspection on 01/15/2025.

Complaint Details
The inspection was complaint-related, but no deficiencies or citations were found, indicating no substantiated issues.
Findings
No regulatory citations or deficiencies were identified as a result of this inspection.

Report Facts
Residents Served: 51 Secured Dementia Care Unit Residents Served: 47 Hospice Current Residents: 13 Residents Age 60 or Older: 98 Residents with Mobility Need: 49 Resident Support Staff: 0 Total Daily Staff: 100 Waking Staff: 75

Inspection Report — Oct 22, 2024

Date: Oct 22, 2024

Visit Reason
The inspection was an unannounced partial licensing inspection conducted due to an incident.

Findings
No regulatory citations or deficiencies were identified during the inspection.

Report Facts
Secured Dementia Care Unit residents served: 47 Residents age 60 or older: 101 Residents with mobility need: 49 Resident Support Staff hours: 0 Total Daily Staff hours: 150 Waking Staff hours: 113

Inspection Report — Jul 30, 2024

Renewal
Date: Jul 30, 2024

Visit Reason
The inspection was conducted as a renewal visit with an incident review, including a full unannounced inspection on 07/30/2024 and 07/31/2024.

Findings
The facility was found to have multiple deficiencies related to resident safety and medication management, including lack of operable bedside lighting, discontinued and expired medications present in the medication carts, incorrect medication labeling, and missing PRN medications. The submitted plan of correction was accepted and fully implemented.

Citations (5)
Resident #1 did not have access to a source of light that can be turned on/off at bedside.
Resident #2 had discontinued medications (Simvastatin and Warfarin) still in the medication cart; Resident #4 had discontinued Levothyroxine in the med cart.
Resident #3 had expired medications (Humolog Kwikpen and Haloperidol) in the medication cart at time of inspection.
Resident #2's Warfarin medication label directions did not match the current order; Resident #5's medication label had incorrect directions.
Resident #3's Geritussin PRN and Resident #4's acetaminophen and eye drops PRN were missing from the medication cart at time of inspection.
Report Facts
Residents Served: 108 Secured Dementia Care Unit Residents Served: 50 Hospice Residents: 11 Residents with Mobility Need: 53 Total Daily Staff: 161 Waking Staff: 121

Inspection Report — Apr 16, 2024

Follow-Up
Date: Apr 16, 2024

Visit Reason
The inspection visit on 04/16/2024 was a partial, unannounced follow-up to review the implementation of a previously submitted plan of correction related to an incident.

Findings
The submitted plan of correction was determined to be fully implemented as of the inspection date. The report details an incident involving resident abuse by a staff member, who was suspended and subsequently terminated. Ongoing monitoring and education measures were put in place.

Citations (1)
A resident was physically abused by a staff member who struck the resident on the arm after the resident punched the staff member.
Report Facts
Residents Served: 106 Residents Served in Secured Dementia Care Unit: 49 Current Hospice Residents: 16 Residents 60 Years or Older: 111 Residents with Mobility Need: 54 Total Daily Staff: 160 Waking Staff: 120

Notice — Nov 17, 2023

Date: Nov 17, 2023

Visit Reason
The document serves to notify the facility that a waiver request to waive the requirement for direct care staff to have a high school diploma, GED, or active registry status was granted due to the staff member's education received outside the United States.

Findings
The waiver is granted with conditions including documentation of education and training to be kept on file and made available upon request. The Department will review this waiver annually during inspections to ensure compliance.

Inspection Report — Aug 16, 2023

Renewal
Date: Aug 16, 2023

Visit Reason
The inspection was conducted as a renewal visit with an incident review, including an unannounced full inspection on 08/16/2023 and 08/17/2023.

Findings
The facility was found to have multiple deficiencies including abuse, hot water temperature exceeding limits, medication labeling and administration errors, glucometer calibration issues, and incomplete support plans. The submitted plan of correction was determined to be fully implemented as of the follow-up date.

Citations (7)
Resident abuse incident involving inappropriate contact between residents.
Hot water temperature in resident-accessible areas exceeded 120°F.
Prescription medications lacked dosage information on pharmacy labels.
Glucometer was not calibrated to the correct time.
Medication Administration Record did not indicate dosage for a supplemental medication.
Medications were administered despite prescriber orders to hold under certain conditions.
Resident Assessment and Support Plan did not indicate dietary needs, only referred to MD orders.
Report Facts
Residents Served: 104 Secured Dementia Care Unit Residents Served: 48 Hospice Current Residents: 11 Resident with Mobility Need: 51 Staffing Hours - Total Daily Staff: 155 Staffing Hours - Waking Staff: 116 Water Temperature: 122.3 Water Temperature: 123.3 Water Temperature: 122.4

Inspection Report — May 25, 2023

Date: May 25, 2023

Visit Reason
The inspection was conducted as a licensing inspection by the Pennsylvania Department of Human Services, Bureau of Human Service Licensing, with the reason stated as 'Incident'.

Findings
No regulatory citations or deficiencies were identified as a result of the inspection conducted on 05/25/2023, 05/31/2023, and 06/02/2023.

Report Facts
Residents Served: 97 Secured Dementia Care Unit Residents Served: 45 Current Residents in Hospice: 11 Residents Age 60 or Older: 97 Residents with Mental Illness: 1 Residents with Mobility Need: 46

Notice — Apr 25, 2023

Date: Apr 25, 2023

Visit Reason
The document serves to grant a waiver for the educational qualifications required for the personal care home administrator at Chestnut Knoll, an assisted living facility, under specified conditions.

Findings
The waiver allows the designated administrator to serve without meeting the associate degree or 60 credit hours requirement, provided supervision by a qualified individual is maintained and documentation is kept. The Department will review compliance with these conditions during the annual inspection.

Inspection Report — Apr 12, 2023

Complaint Investigation
Date: Apr 12, 2023

Visit Reason
The inspection was conducted as a complaint investigation and incident review at the facility on 04/12/2023.

Complaint Details
The complaint involved incidents of suspected resident abuse including inappropriate touching and sexual contact between residents in the secure dementia care unit. The facility initially did not report the incidents as abuse but was found to be non-compliant with reporting requirements. The facility disagreed with the abuse determination but implemented corrective actions including staff education, increased supervision, and updated support plans.
Findings
The inspection found violations related to failure to immediately report suspected resident abuse incidents involving residents in the secure dementia care unit. The facility submitted a plan of correction which was accepted and deemed fully implemented by the follow-up review.

Citations (4)
Failure to immediately report suspected abuse of Resident #1 exposing themselves and grabbing Resident #2's hand in the secure dementia care unit.
Failure to report the incident to the Department’s personal care home regional office within 24 hours as required.
Resident #1 and Resident #3 involved in inappropriate sexual contact in Resident #1's bedroom in the secure dementia care unit, not reported as abuse.
Resident #1's support plan was not updated to reflect interactions and behaviors requiring periodic 1:1 care.
Report Facts
Residents Served: 99 Secure Dementia Care Unit Residents Served: 44 Current Hospice Residents: 9 Residents Age 60 or Older: 99 Residents Diagnosed with Mental Illness: 1 Residents with Mobility Need: 46

Inspection Report — Feb 9, 2023

Complaint Investigation
Date: Feb 9, 2023

Visit Reason
The inspection was conducted as a complaint and incident investigation following an event involving two residents that resulted in injury.

Complaint Details
The visit was complaint-related and involved an incident where Resident 1 and Resident 2 had a physical altercation resulting in Resident 2's hip fracture and hospitalization. The incident was reported to families, physicians, Office of Aging, Eastern Berks Regional Police, and BHSL. Psychiatric evaluations and behavior agreements were implemented. No further incidents have occurred since Resident 2's return.
Findings
The investigation found that Resident 1 grabbed Resident 2 after an argument over the TV, leading to both residents falling and Resident 2 fracturing their hip, requiring hospitalization. The facility implemented corrective actions including monitoring, psychiatric evaluations, and behavior agreements signed by both residents.

Citations (1)
Resident 1 grabbed Resident 2 after an argument over the TV, causing both to fall and Resident 2 to fracture their hip requiring hospitalization.
Report Facts
Residents Served: 110 Secured Dementia Care Unit Residents Served: 51 Current Hospice Residents: 12 Residents Age 60 or Older: 110 Residents with Mobility Need: 53

Employees mentioned
NameTitleContext
Holly HeydtAdministratorNamed as facility administrator in report
Unnamed Executive DirectorExecutive DirectorInvolved in managing the incident between residents and follow-up actions

Inspection Report — Aug 22, 2022

Date: Aug 22, 2022

Visit Reason
The inspection was conducted as a licensing inspection by the Pennsylvania Department of Human Services, Bureau of Human Service Licensing, with the reason stated as 'Incident'.

Findings
No regulatory citations or deficiencies were identified as a result of this inspection.

Report Facts
Resident Support Staff: 107 Total Daily Staff: 264 Waking Staff: 198 Residents Served: 107 Secured Dementia Care Unit Residents Served: 47 Hospice Current Residents: 18 Residents Who Have Mobility Need: 50 Residents Who Are 60 Years of Age or Older: 107

Inspection Report — May 24, 2022

Renewal
Date: May 24, 2022

Visit Reason
The inspection was conducted as a renewal visit with an incident review, unannounced, to assess compliance with licensing requirements.

Findings
The facility was found to have previously not posted the current license inspection summary conspicuously, which was corrected during the inspection. Medication administration errors related to not following prescriber's orders with parameters were identified and addressed with staff re-education and ongoing monitoring.

Citations (2)
The home's license inspection summary report dated 03/31/21 was not posted conspicuously in the home.
Failure to follow prescriber's orders regarding medication administration parameters for multiple residents, resulting in medications not being held as ordered.
Report Facts
Residents Served: 108 Secured Dementia Care Unit Residents Served: 18 Hospice Residents: 18 Residents with Mobility Need: 56 Total Daily Staff: 164 Waking Staff: 123

Inspection Report — Feb 4, 2022

Routine
Date: Feb 4, 2022

Visit Reason
The inspection was conducted as a routine licensing inspection by the Pennsylvania Department of Human Services, Bureau of Human Service Licensing.

Findings
No regulatory citations or deficiencies were identified as a result of this inspection.

Inspection Report — Jan 12, 2022

Renewal
Date: Jan 12, 2022

Visit Reason
The inspection visits on 01/12/2022, 01/14/2022, and 01/18/2022 were conducted as part of the Pennsylvania Department of Human Services, Bureau of Human Service Licensing's licensing inspections of the facility.

Findings
No regulatory citations were identified as a result of these inspections.

Notice — Jun 16, 2021

Date: Jun 16, 2021

Visit Reason
The document serves as a certificate of compliance and notification of license renewal for the Personal Care Home 'Chestnut Knoll'. It informs the facility that an annual onsite inspection will be conducted within the next twelve months as required by regulation.

Findings
No inspection findings are reported in this document. It confirms issuance of a regular license following the renewal application and advises that enforcement action will be taken if noncompliance is found during future inspections.

Report Facts

Employees mentioned
NameTitleContext
Jamie L. BuchenauerDeputy Secretary, Office of Long-term LivingSigned the renewal license notification letter

Inspection Report — Apr 19, 2021

Follow-Up
Date: Apr 19, 2021

Visit Reason
The inspection was conducted as a follow-up to verify the implementation of a previously submitted plan of correction related to an incident at the facility.

Findings
The submitted plan of correction was determined to be fully implemented, with no long-term ill effects reported from the medication administration error. The facility has instituted a new process involving weekly pharmacy reports to prevent similar errors.

Citations (1)
Chestnut Knoll staff failed to contact resident #1's ophthalmologist to clarify medication orders, resulting in missed administration of Prednisolone acetate 1% eye drops after 3/31/21 as prescribed.
Report Facts
Residents Served: 88 Secured Dementia Care Unit Residents Served: 43 Residents with Mobility Need: 48 Residents Age 60 or Older: 88

Inspection Report — Mar 30, 2021

Renewal
Date: Mar 30, 2021

Visit Reason
The inspection was conducted as a renewal review of the facility's compliance with licensing requirements on 03/30/2021 and 03/31/2021.

Findings
The facility was found to have multiple deficiencies related to record confidentiality, sanitary conditions, lint removal, medication prescription currency, medication labeling, and medication storage procedures. All deficiencies had plans of correction accepted and were implemented by the facility.

Citations (6)
EMARS were unlocked and accessible on the medication cart, exposing confidential resident information.
Blood glucose monitor for Resident #1 had dried blood on the front of the machine.
Accumulation of lint approximately the size of a golf ball in the lint trap of the dryer in the resident laundry room.
Medication cart contained an expired Advair Diskus prescribed for Resident #2.
Medication label for Resident #1's Lantus insulin had incorrect dosage instructions compared to the medication record.
Narcotic sheet was not signed by the outgoing 1st shift staff member on 3/4 and 3/5/21 as required by medication policy.
Report Facts
Residents Served: 89 Secured Dementia Care Unit Residents Served: 38 Current Hospice Residents: 9 Residents Age 60 or Older: 89 Residents with Mobility Need: 43 Total Daily Staff: 132 Waking Staff: 99

Inspection Report — Oct 29, 2020

Routine
Date: Oct 29, 2020

Visit Reason
The inspection was conducted as a routine licensing inspection by the Pennsylvania Department of Human Services, Bureau of Human Service Licensing.

Findings
No regulatory citations were identified as a result of this inspection.

Inspection Report — Jul 8, 2020

Complaint Investigation
Date: Jul 8, 2020

Visit Reason
The inspection was a partial, unannounced visit triggered by an incident involving resident abuse.

Complaint Details
The visit was complaint-related due to an incident where Resident 2 hit Resident 1, causing injury. The facility conducted an immediate investigation and implemented corrective actions including first aid, physician notifications, and behavioral interventions.
Findings
The investigation found that Resident 2 struck Resident 1, causing a laceration near the eyelid and damage to eyeglasses. Immediate first aid was provided, and follow-up care and behavioral interventions were implemented to prevent recurrence.

Citations (1)
42b - Abuse: Resident 1 was struck by Resident 2 causing eyeglasses to be knocked off and a laceration near the eyelid.
Report Facts
Residents Served: 106 Secured Dementia Care Unit Residents Served: 51 Hospice Current Residents: 18

Employees mentioned
NameTitleContext
Corey PicaLead InspectorLead inspector for the complaint investigation
Michele MoskalczykHuman Services Licensing SupervisorReviewer and licensing supervisor overseeing the inspection and plan of correction
Denise ShanleyMemory Care DirectorConducted investigation and monitors residents involved in abuse incident
Shawn BrandtExecutive DirectorLaunched investigation and oversees follow-up on abuse incident
Dr TimkoGeriatric PsychiatristProvided psychiatric follow-up for residents involved in abuse incident

Inspection Report — Jul 1, 2020

Renewal
Date: Jul 1, 2020

Visit Reason
The document summarizes the results of licensing inspections conducted on 04/01/2020, 05/07/2020, and 07/01/2020 at the facility as part of regulatory oversight.

Findings
No regulatory citations were identified as a result of the inspections conducted on the stated dates.

Inspection Report — Jun 8, 2020

Renewal
Date: Jun 8, 2020

Visit Reason
The inspection was conducted as a licensing inspection by the Pennsylvania Department of Human Services, Bureau of Human Service Licensing on 06/08/2020 and 06/09/2020.

Findings
No regulatory citations were identified as a result of this inspection.

Notice — Mar 10, 2020

Date: Mar 10, 2020

Visit Reason
This document serves as a renewal notification and license issuance for the Personal Care Home facility Chestnut Knoll, confirming the facility's authorized operation and capacity.

Findings
No inspection findings are reported in this document. It confirms the renewal of the facility's license and outlines the requirement for an annual onsite inspection within the next twelve months.

Report Facts

Inspection Report — Mar 26, 2019

Annual Inspection
Date: Mar 26, 2019

Visit Reason
The visit was the Department’s Bureau of Human Services Licensing annual inspection of the facility.

Findings
The facility was found to be in compliance with 55 Pa. Code Ch. 2600 relating to Personal Care Homes, and a regular license is being issued.

Notice — Mar 12, 2019

Date: Mar 12, 2019

Visit Reason
The document serves as a renewal notification and license issuance for the Personal Care Home Chestnut Knoll, confirming the facility's compliance and informing about the requirement for an annual onsite inspection within the next twelve months.

Findings
No inspection findings are reported in this document. It confirms the issuance of a regular license following the renewal application.

Report Facts
Secure Dementia Care Unit Licensed Beds: 55

Inspection Report — Aug 15, 2018

Complaint Investigation
Date: Aug 15, 2018

Visit Reason
The inspection was conducted due to an incident reported at the facility.

Complaint Details
The inspection was triggered by an incident. The plan of correction indicates the facility addressed issues related to a resident injury and improved staff training and incident reporting procedures.
Findings
Violations of 55 Pa. Code Ch. 2600 related to Personal Care Homes were found during the inspection. A plan of correction was submitted addressing issues including incident reporting and staff education.

Citations (1)
Violations with 55 Pa. Code Ch. 2600 were identified related to incident reporting and supervision. The facility failed to properly report and manage a resident injury incident.
Report Facts
Number of Residents Served: 109 Number of Current Hospice Residents: 13 Number of Hospice Residents in Past Year: 52 Number of Residents 60 Years or Older: 109 Number of Residents with Mobility Need: 56

Inspection Report — Apr 4, 2018

Renewal
Date: Apr 4, 2018

Visit Reason
The inspection was conducted as an annual licensing renewal inspection of the Chestnut Knoll Personal Care Home facility on April 4, 2018.

Findings
Multiple violations of 55 Pa.Code Chapter 2600 were found related to safety, infection control, medication management, and resident assessments. The facility submitted plans of correction with partial implementation progress noted.

Citations (7)
55 Pa.Code §2600.82(c) - Poisonous materials were unlocked and accessible to residents in the secured dementia care unit, posing a safety risk.
55 Pa.Code §2600.102(k) - Use of a common towel was prohibited but an unlabeled common towel was found in the secured dementia care unit bathroom.
55 Pa.Code §2600.105(g)(1) - Lint was found in the lint trap of the clothes dryer in the memory care unit, creating a fire hazard.
55 Pa.Code §2600.183(d) - A resident's medication was not dated when opened, risking improper tracking of expiration.
55 Pa.Code §2600.185(a) - PRN nasal decongestant spray was not available at inspection, and a medication transcription error was found in the electronic medication administration record.
55 Pa.Code §2600.226(a) - A resident's assessment did not reflect the need for two-person assist for transfers and evacuations.
55 Pa.Code §2600.231(b) - A resident's medical evaluation did not document the need for secured dementia care unit placement as required.
Report Facts
Number of Residents Served: 104 Number of Current Hospice Residents: 12 Number of Residents Served in Secured Dementia Care Unit: 50 Number of Hospice Residents in past year: 29

Employees mentioned
NameTitleContext
Shawn BarndtExecutive DirectorNamed as legal entity representative and responsible for plans of correction

Notice — Mar 12, 2018

Date: Mar 12, 2018

Visit Reason
This document serves as a renewal notification and license issuance for the Personal Care Home facility Chestnut Knoll, confirming the renewal application received on March 12, 2018.

Findings
No inspection findings are reported in this document. It only confirms the issuance of a regular license and outlines the requirement for an annual onsite inspection within the next twelve months.

Report Facts

Inspection Report — Jan 19, 2018

Complaint Investigation
Date: Jan 19, 2018

Visit Reason
The inspection was conducted as a complaint investigation related to violations of 55 Pa.Code Chapter 2600 at the Chestnut Knoll Personal Care Home.

Complaint Details
The complaint investigation concluded that the resident's daughter refused evening doses of medications until meeting with the physician. The facility notified the physician of refusals in a timely manner and followed orders except during the refusal period. The issue was resolved when the physician discontinued the medications by verbal order per the daughter's wishes.
Findings
The home failed to administer prescribed medications to resident #1 as ordered by the physician, due to the resident's daughter refusing evening doses. The facility followed physician orders except during the period when the daughter refused medication, and the issue was resolved when the physician discontinued the medications via verbal order.

Citations (1)
55 Pa.Code §2600.187(d) - The home failed to administer Ciprofloxacin and Metronidazol medications to resident #1 as prescribed due to refusal by the resident's daughter and lack of timely written physician orders.
Report Facts
Number of Residents Served: 99 Number of Residents Served in Secured Dementia Care Unit: 48 Number of Current Hospice Residents: 11 Number of Hospice Residents in Past Year: 48

Employees mentioned
NameTitleContext
Shawn BarndtExecutive DirectorNamed in relation to the medication administration violation and plan of correction.
Anne GrazianoRegional Licensing AdministratorSigned the cover letter for the inspection report.
Duane ValenceInspector listed for the off-site inspection on 01/19/2018.

Inspection Report — Apr 11, 2017

Renewal
Date: Apr 11, 2017

Visit Reason
The inspection was a renewal licensing inspection conducted by the Pennsylvania Department of Human Services on April 11, 2017, to assess compliance with 55 Pa.Code Chapter 2600 for Personal Care Homes.

Findings
Violations were found related to expired boiler certification, restricted resident access to bedrooms in the secured dementia care unit, incomplete medical evaluations, and unsecured medication treatment carts. Plans of correction were submitted and partially implemented with adequate progress noted.

Citations (4)
Regulation 55 Pa.Code §2600.18: The home's boiler certificate expired on 3/26/2017 and required repairs to pressure indicators and gauges.
Regulation 55 Pa.Code §2600.101(i): On 4/11/2017, residents in the secured dementia care unit did not have access to their bedrooms at all times due to locked doors.
Regulation 55 Pa.Code §2600.141(a)(2): Medical evaluations for two residents lacked documentation of weight, blood pressure, pulse rate, and temperature.
Regulation 55 Pa.Code §2600.183(b): On 4/11/2017, the medication treatment cart on the 3rd floor was found unlocked with no staff supervision.
Report Facts
Number of Residents Served: 99 Number of Residents Served in Secured Dementia Care Unit: 48 Number of Current Hospice Residents: 11 Number of Hospice Residents in Past Year: 48

Employees mentioned
NameTitleContext
Shawn BarndtExecutive DirectorNamed in multiple findings and signed plans of correction.

Notice — Mar 15, 2017

Date: Mar 15, 2017

Visit Reason
This document serves as a renewal approval for the Personal Care Home license for Chestnut Knoll and informs the facility of the Department's requirement to conduct an annual onsite inspection within the next twelve months.

Findings
No inspection findings are reported in this document; it is a licensing renewal notice confirming the issuance of a regular license.

Report Facts

Inspection Report — Oct 18, 2016

Complaint Investigation
Date: Oct 18, 2016

Visit Reason
The inspection was conducted as a complaint investigation at Chestnut Knoll Personal Care Home on October 18, 2016.

Complaint Details
The inspection was triggered by a complaint. The violations involved medication administration errors for resident #1, including failure to discontinue an order properly and failure to administer medication as prescribed.
Findings
Violations related to medication administration procedures were found, including discontinuation and missed doses of a topical medication patch for resident #1. The facility developed a plan of correction to address these issues and prevent recurrence.

Citations (2)
55 Pa.Code §2600.185(a): The home failed to properly discontinue a resident's medication order, resulting in missed doses of Rivasstigmine (Exelon) topical patch. The Quick MAR system was not updated correctly, causing confusion and missed medication administration.
55 Pa.Code §2600.187(d): The home did not follow the directions of the prescriber for resident #1's Rivasstigmine (Exelon) 9.5mg topical patch, resulting in the resident not receiving medication as ordered from 9/22/2016 through 9/29/2016.
Report Facts
Number of Residents Served: 52 Number of Current Hospice Residents: 9 Number of Hospice Residents in past year: 30 Total Daily Staff: 104 Waking Staff: 78

Employees mentioned
NameTitleContext
Shawn BarndtAdministratorNamed as facility administrator and legal entity representative in plan of correction
Jason HarveyDepartment of Human Services inspector on-site during inspection

Notice — May 26, 2016

Date: May 26, 2016

Visit Reason
This document serves as a waiver approval letter granting Chestnut Knoll a waiver of specific Pennsylvania Code regulations related to admission, resident medical evaluation, and preadmission screening for personal care homes.

Findings
The waiver is granted under specified conditions including the use of alternative documentation forms for medical evaluation and preadmission screening. The waiver remains in effect as long as conditions are met and will be reviewed annually during the facility's annual inspection.

Employees mentioned
NameTitleContext
Tara PrideDirector of Regulatory ImplementationSigned the waiver approval letter.

Notice — May 3, 2016

Date: May 3, 2016

Visit Reason
This document serves as a renewal notification and license issuance for the Personal Care Home 'Chestnut Knoll' following receipt of a renewal application. It also advises that an annual onsite inspection will be conducted within the next twelve months as required by state regulations.

Findings
No inspection findings are reported in this document. It confirms issuance of a regular license and outlines the requirement for a future annual inspection.

Report Facts

Inspection Report — Apr 12, 2016

Renewal
Date: Apr 12, 2016

Visit Reason
The visit was a renewal inspection of the Chestnut Knoll personal care home conducted by the Pennsylvania Department of Human Services on April 12, 2016.

Findings
The inspection found violations related to maintaining a 3-day supply of nonperishable food, proper medication administration documentation, and following prescriber directions. Plans of correction were submitted and partially implemented as of the approval date.

Citations (3)
55 Pa.Code §2600.107(c) - The home did not maintain at least a 3-day supply of nonperishable food for residents. On the inspection day, the home had a census of 110 residents but lacked a letter indicating immediate provision in emergencies.
55 Pa.Code §2600.187(a) - Medication records lacked documentation that Resident #2 received prescribed insulin doses as ordered. The home failed to document administration of 4 units of insulin on specified dates.
55 Pa.Code §2600.187(d) - The home did not follow the directions of the prescriber for Resident #1's blood pressure medication. The medication was administered incorrectly due to misinterpretation of the 'hold' order.
Report Facts
Number of Current Hospice Residents: 13 Number of Hospice Residents in Past Year: 39 Number of Residents 60 Years or Older: 110 Number of Residents with Mobility Need: 49

Employees mentioned
NameTitleContext
Shawn BarndtExecutive DirectorSigned plan of correction documents related to violations
Ryan NovakDepartment representative on-site during inspection
Gerald DumasDepartment representative on-site during inspection

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