Inspection Reports for
Cliff View Terrace

The facility was found to be in good repair with no deficiencies noted. The physical environment, fire safety equipment, medication storage and administration, and resident files were all in compliance with regulations.

The facility was found to be in good repair, clean, and well-maintained with proper safety equipment and medication management. Resident files and staff records were complete and up to date. No deficiencies were noted during the exit interview.

The facility was found to be in good repair, clean, and well-stocked with necessary supplies. No citations were issued, and infection control procedures, including PPE use and staff training, were properly implemented.

The complaint investigation was unsubstantiated based on interviews with residents and staff, observations of fans and hydration supplies, activities observed including Bingo and musical entertainment, and review of staff training records.

All allegations were found to be unsubstantiated. Residents and staff interviews, observations of the facility environment, activities, and review of training records confirmed that the facility maintained comfortable room temperatures, ensured adequate hydration, provided resident activities, and had adequately trained staff.

The complaint investigation was unsubstantiated. Allegations included insufficient staffing and staff not properly qualified to assist with medications. Interviews and record reviews did not prove the alleged violations occurred.

The investigation found no preponderance of evidence to substantiate the allegations. Staffing levels were adequate with at least 6 daytime caregivers and 3 overnight. Staff met training requirements to assist residents with self-administration of medication.

All items in the Infection Control Module were answered yes or n/a. Covid hygiene signs were posted throughout the facility, with some bathrooms initially missing hand washing signs which were posted prior to departure.