Inspection Reports for
Emerald Springs Senior Living

R9-10-803 — The manager failed to immediately report suspected abuse according to A.R.S. § 46-454, delaying the report until the day after the incident occurred, which posed a risk to resident health and safety.

R9-10-808 — The manager failed to ensure a resident's written service plan was reviewed and updated at least once every three months and reviewed by the resident's representative, the manager, or a nurse or medical practitioner.

R9-10-816 — The manager failed to ensure medications were administered to two residents in compliance with medication orders, with multiple instances of medications being administered late by more than one hour.

R9-10-803.J — The manager failed to immediately report suspected abuse to a peace officer or adult protective services as required, posing a potential safety risk and rights violation. Documentation and interviews confirmed the delay despite investigation and reporting occurring later.

J. If a manager has a reasonable basis, according to A.R.S. § 46-454, to believe abuse, neglect, or exploitation occurred, the manager failed to immediately report the suspected abuse to a peace officer or adult protective services. Documentation showed the incident was reported later but not immediately as required.

The manager failed to ensure food was protected from potential contamination; an uncovered dessert was observed in the reach-in refrigerator posing a contamination risk.

The manager failed to ensure the refrigerator used to store food contained a thermometer accurate to plus or minus 3° F placed at the warmest part; no thermometer was observed in the second floor resident bistro's kitchenette refrigerator.

The manager failed to ensure the premises were free from conditions causing physical injury; deteriorating balcony railings could cause splinters and swinging closet/storage doors posed a fall hazard to residents or individuals.

The manager failed to ensure the facility had an established and documented policy and procedure to ensure the safety of residents who may wander. No documentation was available and staff reported being unable to locate such a policy.