Inspection Reports for
Glassford Place Senior Living
7509 E Long Look Dr, Prescott Valley, AZ 86314, United States, AZ, 86314
Back to Facility Profile18 Reports
Inspection Report — Feb 3, 2026
Complaint Investigation State
Date: Feb 3, 2026
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On-site complaint investigation of complaints 00157943, 00156266, and 00156097 at an Assisted Living Center, conducted 3 February 2026.
Complaint Details
No deficiencies were found during the on-site investigation of complaints 00157943, 00156266, and 00156097 conducted on February 3, 2026.
Findings
No deficiencies were found during the inspection.
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Complaints investigated: 3
Inspection Report — Nov 5, 2025
Enforcement State
Date: Nov 5, 2025
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Civil monetary penalty, action 00146544 (invoice INV-304924), assessed 5 November 2025.
Findings
A $750.00 penalty was assessed and paid in full on 5 November 2025.
Report Facts
Penalty amount: 750
Amount paid: 750
Amount remaining: 0
Inspection Report — Oct 27, 2025
Complaint Investigation State
Date: Oct 27, 2025
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On-site complaint investigation of complaint 00148788 at an Assisted Living Center, conducted 27 October 2025.
Complaint Details
The following deficiency was found during the on-site investigation of complaint 00148788 conducted on October 27, 2025.
Findings
The inspection found one deficiency involving failure to report suspected abuse of a resident according to Arizona Revised Statutes. The deficient practice posed a risk to the physical health and safety of a resident.
Deficiencies (1)
R9-10-803 — The manager failed to report suspected abuse of a resident despite having a reasonable basis to believe abuse occurred, violating reporting requirements under Arizona Revised Statutes § 46-454. The failure to report posed a risk to the resident's physical health and safety.
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Deficiencies cited: 1
Inspection Report — Sep 30, 2025
Enforcement State
Date: Sep 30, 2025
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Civil monetary penalty, action 00136954 (invoice INV-297343), assessed 30 September 2025.
Findings
A $500.00 penalty was assessed and paid in full on 17 October 2025.
Report Facts
Penalty amount: 500
Amount paid: 500
Amount remaining: 0
Inspection Report — Sep 24, 2025
Annual Inspection State
Date: Sep 24, 2025
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On-site complaint investigation and annual compliance inspection of complaints 00145739, 00140659, 00138951, and 00145727 at an Assisted Living Center, conducted 24 September 2025.
Complaint Details
The following deficiencies were found during the on-site compliance inspection and investigation of complaints 00145739, 00140659, 00138951, 00145727 conducted on September 24, 2025.
Findings
The inspection found five deficiencies related to documentation of services, resident orientation to evacuation routes, disaster and evacuation drills, and storage of poisonous materials. All deficiencies had plans of correction provided.
Deficiencies (5)
R9-10-808 — The manager failed to ensure caregivers documented the services provided in the residents' medical records for four residents, posing a risk as services could not be verified against service plans.
R9-10-811 — The manager failed to ensure documentation of residents' orientation to the assisted living facility's evacuation plan and exit routes for four residents.
R9-10-819 — The manager failed to ensure disaster drills were conducted on each shift at least once every three months and documented, posing a risk if employees were unable to implement the disaster plan.
R9-10-819 — The manager failed to ensure evacuation drills were conducted at least once every six months and documented, posing a risk to employees and residents.
R9-10-820 — The manager failed to ensure poisonous or toxic materials were stored in a locked area inaccessible to residents; chemicals were found accessible in a common area.
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Deficiencies cited: 5
Complaints investigated: 4
Inspection Report — Jun 4, 2025
Complaint Investigation State
Date: Jun 4, 2025
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On-site complaint investigation of complaints 00104148, 00108739, 00108758, 00131805 and 00132188 at an Assisted Living Center, conducted 4 June 2025.
Complaint Details
An on-site complaint investigation for 00104148, 00108739, 00108758, 00131805 and 00132188 was conducted on June 4, 2025 and the following deficiency was cited:
Findings
The inspection found one deficiency related to medication administration not in compliance with a medication order. The deficiency was a repeat from previous complaint investigations.
Deficiencies (1)
R9-10-816 — The manager failed to ensure medication was administered to a resident in compliance with a medication order, including an incident where three tablets of Morphine immediate release were given instead of one Morphine extended release tablet.
Report Facts
Deficiencies cited: 1
Complaints investigated: 5
Inspection Report — Apr 4, 2025
Complaint Investigation State
Date: Apr 4, 2025
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On-site complaint investigation of complaint 00123472 at an Assisted Living Center, conducted 4 April 2025.
Complaint Details
No deficiencies were found during the on-site investigation of complaint 00123472 conducted on April 4, 2025.
Findings
No deficiencies were found during this complaint investigation.
Report Facts
Complaints investigated: 1
Inspection Report — Oct 9, 2024
Annual Inspection State
Date: Oct 9, 2024
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On-site complaint investigation of complaints AZ00212071, AZ00210712, and AZ00217094 combined with a compliance (annual) inspection at an Assisted Living Center, conducted 9 October 2024.
Complaint Details
The following deficiencies were found during the on-site compliance inspection and investigation of complaints AZ00212071, AZ00210712, and AZ00217094 conducted on October 9, 2024:
Findings
Two deficiencies were found related to facility cleanliness and unsafe storage of poisonous materials. The inspection identified unsanitary conditions in a resident's toilet and unsecured toxic chemicals in another resident's room.
Deficiencies (2)
The manager failed to ensure the premises was cleaned according to policies and procedures, evidenced by feces throughout the interior of a toilet bowl in a resident's room. This posed a potential threat to resident health and safety.
The manager failed to ensure poisonous or toxic materials were maintained in a locked area and inaccessible to residents, as unsecured chemicals were observed in a resident's room. This posed a risk to the physical health and safety of a resident.
Report Facts
Deficiencies cited: 2
Inspection Report — Aug 1, 2024
Complaint Investigation State
Date: Aug 1, 2024
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On-site complaint investigation of complaint AZ00213567 at an Assisted Living Center, conducted 1 August 2024.
Complaint Details
An on-site investigation of complaint AZ00213567 was conducted on August 1, 2024 and no deficiencies were cited.
Findings
No deficiencies were cited during this inspection.
Inspection Report — May 21, 2024
Enforcement State
Date: May 21, 2024
Visit Reason
Civil monetary penalty, action 00111194 (invoice INV-257994), assessed 21 May 2024.
Findings
A $2,500.00 penalty was assessed and paid in full on 7 July 2024.
Report Facts
Penalty amount: 2500
Amount paid: 2500
Amount remaining: 0
Inspection Report — Apr 2, 2024
Complaint Investigation State
Date: Apr 2, 2024
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On-site complaint investigation of complaints AZ00202157, AZ00204189, and AZ00207927 at an Assisted Living Center, conducted 2 April 2024.
Complaint Details
An on-site investigation of complaints AZ00202157, AZ00204189, and AZ00207927 was conducted on April 2, 2024, and the following deficiencies were cited.
Findings
The inspection found seven deficiencies related to documentation delays, caregiver certification, supervision, service plan completeness, service plan detail, documentation of services provided, and medication administration compliance. Several deficiencies were repeat citations from prior inspections.
Deficiencies (7)
The manager failed to ensure documentation required by this Article was provided to the Department within two hours after a Department request, as the ADLs for residents R1 and R4 were provided late after multiple interviews and delays.
The manager failed to ensure a caregiver provided documentation of completion of a caregiver training program approved by the Department or NCIA Board, as caregiver E4 worked without a valid caregiver certificate and acknowledged not having certification.
The manager failed to ensure an assistant caregiver interacted with residents under the supervision of a manager or caregiver, as E4, E5, and E7 worked without supervision multiple times and lacked valid caregiver certificates.
The manager failed to ensure a resident's written service plan was completed no later than 14 calendar days after the resident's date of acceptance, as resident R3 had no service plan despite admission over 14 days prior.
The manager failed to ensure a resident's written service plan included the level of service the resident was expected to receive, as R4's service plan did not indicate the expected level of service.
The manager failed to ensure a caregiver or assistant caregiver documented the services provided to a resident in the resident's medical record, as ADLs for R4 were missing documentation of required services at least once each month.
The manager failed to ensure medication administered to a resident was administered in compliance with a medication order, as R1 had no signed medication orders for approximately 15 medications and R3 did not receive medication as ordered due to availability issues.
Report Facts
Deficiencies cited: 7
Inspection Report — Nov 7, 2023
Enforcement State
Date: Nov 7, 2023
Visit Reason
Civil monetary penalty, action 00112221 (invoice INV-258773), assessed 7 November 2023.
Findings
A $1,500.00 penalty was assessed and paid in full on 5 February 2024.
Report Facts
Penalty amount: 1500
Amount paid: 1500
Amount remaining: 0
Inspection Report — Oct 18, 2023
Complaint Investigation State
Date: Oct 18, 2023
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On-site complaint investigation of complaint AZ00201593 at an Assisted Living Center, conducted 18 October 2023.
Complaint Details
This revised Statement of Deficiencies supersedes the previous Statement of Deficiencies for event ID OKK711. An on-site investigation of complaint AZ00201593 was conducted on October 18, 2023, and the following deficiencies were cited.
Findings
The inspection found nine deficiencies related to policies preventing CPR and first aid, staff training, compliance with hiring statutes, caregiver certification and orientation, resident documentation, and tuberculosis screening.
Deficiencies (9)
36-420 — The facility established policies that could prevent employees from providing appropriate cardiopulmonary resuscitation and first aid, posing a risk if staff followed these policies during a medical emergency.
36-420.01 — The facility failed to administer a fall prevention and fall recovery training program for all staff, with two of five staff lacking documentation of such training.
The governing authority failed to ensure documented, good faith efforts to contact previous employers to obtain information relevant to fitness to work for three personnel members, posing a risk if unfit personnel were employed.
The manager failed to ensure a caregiver provided documentation of completion of a caregiver training program approved by the Department or NCIA Board, with one caregiver's certificate found invalid and no verification of approved training.
The manager failed to ensure caregivers or assistant caregivers received orientation specific to their duties before providing assisted living services, with no documentation for three of four sampled staff.
The manager failed to ensure a caregiver provided valid documentation of adult CPR training certification before providing services, with one caregiver's certification completed online without demonstration of CPR skills as required.
The manager failed to ensure residents submitted documentation dated within 90 days before acceptance that included required medical service needs and was signed by authorized medical personnel, for two residents sampled.
The manager failed to ensure a resident's written service plan included the level of service the resident was expected to receive, with one resident's plan missing this information.
R9-10-113 — The chief administrative officer failed to implement tuberculosis infection control activities including baseline screening for two personnel members, posing a potential TB exposure risk to residents.
Report Facts
Deficiencies cited: 9
Inspection Report — Jul 11, 2023
Enforcement State
Date: Jul 11, 2023
Visit Reason
Civil monetary penalty, action 00113024 (invoice INV-259407), assessed 11 July 2023.
Findings
A $750.00 penalty was assessed and paid in full on 5 October 2023.
Report Facts
Penalty amount: 750
Amount paid: 750
Amount remaining: 0
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