Inspection Reports for
Glen Abbey Assisted Living & Memory Care

445 N Lotz Rd, Canton, MI 48187, United States, MI, 48187

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6 Reports

2017–2025

Inspection Report — Aug 20, 2025

Complaint Investigation
Date: Aug 20, 2025

Visit Reason
Investigation of a complaint received on 2025-08-20 about residents lacking care, bug infestation, and serving raw food.

Complaint Details
Residents lacked care: not established. The home has a bug infestation: not established. The home serves raw food: established.
Findings
One rule violation was established regarding kitchen and dietary practices; other allegations were not substantiated.

Deficiencies (1)
R 325.1976 Kitchen and dietary: kitchen staff did not maintain documentation of food temperature checks to ensure food safety.
Report Facts
Corrective action plan due: 15

Inspection Report — Mar 11, 2025

Complaint Investigation
Date: Mar 11, 2025

Visit Reason
Investigation of a complaint received on 2025-03-11 about staff not administering insulin according to the prescription from the licensed healthcare professional.

Complaint Details
Staff did not administer insulin according to the prescription from the licensed healthcare professional: established. Additional findings: no.
Findings
One rule violation was established related to medication administration and insulin storage; a written corrective action plan was required.

Deficiencies (1)
R 325.1932 Resident medications: Resident B received insulin outside the parameters of the licensed healthcare professional’s orders and insulin pens were not dated in accordance with the home’s training policies.
Report Facts
Corrective action plan due: 15

Inspection Report — Feb 20, 2024

Complaint Investigation
Date: Feb 20, 2024

Visit Reason
Investigation of a complaint received on 2024-02-15 about inadequate care of Resident A.

Complaint Details
Inadequate care of Resident A: established. Additional findings: failure to notify administrator change, untrained staff scheduled for transfers, supervisor failure to protect residents — all established.
Findings
Four rule violations were established related to inadequate care, failure to notify changes in administrator, lack of staff training, and supervisor failure to protect residents from injury.

Deficiencies (4)
R 325.1931 Employees; general provisions: Associates 1 and 2 attempted to transfer Resident A without using the required Hoyer lift as indicated in her service plan.
R 325.1913 Licenses and permits; general provisions: The facility did not notify the department within 5 business days of the change in administrator as the previous administrator left at the end of December 2023.
R 325.1921 Governing bodies, administrators, and supervisors: Associates 1, 2, and 3 were scheduled to work with residents requiring transfers but had not completed required training.
R 325.1931 Employees; general provisions: Associate 4, the shift supervisor, was aware Associates 1 and 2 planned to transfer Resident A but declined to assist, failing to protect residents from accidents and injuries.
Report Facts
Corrective action plan due: 15

Inspection Report — Jan 17, 2024

Renewal
Date: Jan 17, 2024

Visit Reason
Renewal inspection of the adult foster care family home license.

Findings
The home was found in non-compliance with 3 rules; a written corrective action plan was required before the license is renewed.

Deficiencies (3)
R 325.1913 Licenses and permits, general provisions: the facility did not notify the department within five days that the administrator of record was no longer there as of December.
R 325.1922 Admission and retention of residents: Resident A and Resident B’s service plans were not updated annually as required.
R 325.1932 Resident’s medications: medication administration records for Residents A, B, C, and D showed medications were not given as prescribed on several days in December 2023 due to notes such as not here, not in cabinet, awaiting medication arrival, or out of stock.
Report Facts
Corrective action plan due: 15

Inspection Report — Jul 19, 2023

Complaint Investigation
Date: Jul 19, 2023

Visit Reason
Investigation of a complaint received on 2023-06-30 about resident injury and staff training.

Complaint Details
Resident A stubbed her toe and sustained a swollen ankle: not established. Staff need more training: not established. Additional findings: violation established due to insufficient staff during transfer.
Findings
One violation was established related to staff presence during resident transfer. Two allegations were not established. Additional findings were noted.

Deficiencies (1)
R 325.1931 Employees; general provisions: only one staff was present during the transfer of Resident A, which did not comply with the resident's service plan requiring two-person assistance.
Report Facts
Corrective action plan due: 15

Inspection Report — Jul 19, 2017

Original Licensing
Date: Jul 19, 2017

Visit Reason
Original license application for a home for the aged with Alzheimer's program.

Findings
The study determined substantial compliance with applicable home for the aged licensing statutes and administrative rules.

Report Facts
License length: 6

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