Inspection Reports for
Highgate Senior Living

1320 S MILLER ST, WENATCHEE, WA, 98801

Back to Facility Profile

16 Reports

2023–2026

Inspection Report — Apr 27, 2026

Enforcement
Date: Apr 27, 2026

Visit Reason
This document is a formal notice of a civil fine imposed following a follow-up visit to the assisted living facility due to an uncorrected and recurring deficiency related to service agreement planning.

Findings
The licensee failed to ensure that negotiated service agreements were updated following a change in condition for one resident, placing the resident at risk. This deficiency was uncorrected from a prior citation and resulted in a $400 civil fine.

Deficiencies (1)
WAC 388-78A-2130 (3)(a) Service Agreement Planning. The licensee failed to ensure that negotiated services agreements were updated following a change in condition for one resident, placing the resident at risk of unmet care needs.
Report Facts
Civil fine amount: 400

Inspection Report — Apr 14, 2026

Follow-Up
Date: Apr 14, 2026

Visit Reason
The Department completed an unannounced on-site follow-up inspection to verify correction of previously cited deficiencies related to service agreement planning and resident care needs updates.

Findings
The follow-up inspection found no deficiencies and confirmed that the facility met Assisted Living Facility licensing requirements. The previously cited deficiency regarding failure to update negotiated service agreements following changes in resident condition was corrected.

Deficiencies (1)
WAC 388-78A-2130 Service agreement planning. The assisted living facility failed to ensure that negotiated service agreements were updated following a change in condition for 1 of 3 residents. This failure placed the resident at risk of not having their care needs met.
Report Facts
Total residents: 56 Resident sample size: 3

Inspection Report — Mar 3, 2026

Complaint Investigation
Date: Mar 3, 2026

Visit Reason
The inspection was conducted in response to a complaint (#212722) regarding the fire suppression system at Highgate Senior Living - Wenatchee.

Complaint Details
The complaint #212722 concerned the fire suppression system. The fire sprinkler system was out of service from February 17, 2026 at 1400 hours to February 18, 2026 at approximately 1000 hours. The facility did not provide required fire watch logs or repair documentation initially. Both issues were corrected with documentation submitted and accepted.
Findings
The facility failed to provide documentation of fire watch logs and fire sprinkler system repairs during the outage period. Both violations were corrected with documentation submitted for review, resulting in an Approved status.

Deficiencies (2)
IFC 901.7 (2021) - The facility failed to provide documentation of fire watch logs for the fire sprinkler system out of service maintenance occurring from February 17, 2026 at 1400 hours to February 18, 2026 at approximately 1000 hours.
IFC 901.7.6 (2021) - The facility failed to provide documentation of the fire sprinkler system repairs conducted on February 17, 2026. Documentation of testing dates, results, deficiencies found, and subsequent repairs was required and submitted for review.
Report Facts
Outage duration hours: 19

Inspection Report — Oct 23, 2025

Life Safety
Date: Oct 23, 2025

Visit Reason
The Office of the State Fire Marshal conducted a scheduled fire protection inspection at the facility to evaluate compliance with fire safety codes and regulations.

Findings
The inspection identified multiple fire safety violations including improper clearance from ignition sources, extension cord misuse, failure to provide required documentation for fire system maintenance, missing delayed egress locking system signs, and unsecured compressed gas cylinders. Several violations were corrected on site, but some remain open as noted.

Deficiencies (12)
IFC 0305.1 (2021) - Clearance between ignition sources such as luminaires, heaters, and combustibles was not maintained; a towel was placed on a gas burner and combustibles were on a shelf above the stove. (Corrected)
IFC 0603.5.1 (2021) - Relocatable power taps were not listed and labeled per UL 498A; a 3-unit multi plug was in use behind a bed. (Corrected)
IFC 0603.6 (2021) - Extension cords were used improperly behind tables and plugged between power strips in multiple rooms. (Corrected)
IFC 0606.3.3.3 (2021) - The facility failed to provide documentation of the first semi-annual hood suppression cleaning service within the past twelve months. (Corrected)
IFC 0701.2 (2021) - A penetration was found in the wall behind a chair in Room 206. (Corrected)
IFC 0705.2 (2021) - The facility failed to provide documentation of the annual fire door inspection within the last twelve months; violation remains from prior report. (Not corrected)
IFC 0903.5 (2021) - The facility failed to provide documentation of annual forward flow testing and first quarter sprinkler inspection; quarterly inspection not completed since June 2025. (Not corrected)
IFC 0904.13.5.2 (2021) - The facility failed to provide documentation of the first semi-annual hood suppression system service within the past twelve months; violation remains. (Not corrected)
IFC 0906.2 (2021) - The fire extinguisher in the Life Enhancement Specialist Room was not serviced within the last twelve months. (Corrected)
IFC 1010.2.13.1 (2021) - Required delayed egress locking system signs were missing on multiple exit doors on floors 1 and 2. (Corrected)
IFC 1203.4 (2021) - The facility was unable to provide documentation of annual fuel sampling and testing for the diesel generator and weekly inspections for August through December 2024; only one full load test documented. (Corrected)
IFC 5303.5.3 (2021) - Two oxygen cylinders in Room 111 were not secured to prevent tipping; an unsecured oxygen cylinder was found in the Health Care Director's Office. (Corrected)
Report Facts
Number of corrected violations: 9 Number of open violations: 3

Employees mentioned
NameTitleContext
Jean LehmanExecutive DirectorSigned as Owner or Authorized Representative on the inspection report

Inspection Report — Jul 29, 2025

Follow-Up
Date: Jul 29, 2025

Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies.

Findings
The Department found no deficiencies during the follow-up inspection on 07/29/2025. Previous deficiencies related to fingerprint background checks and training requirements were corrected.

Deficiencies (4)
WAC 388-78A-24681 Background checks Employment Provisional hire Pending results of national fingerprint background check. The assisted living facility may provisionally employ a caregiver and an administrator hired after January 7, 2012 for 120 days when fingerprint results are pending.
WAC 246-980-030 Can a nonexempt long-term care worker work before obtaining certification as a home care aide? The long-term care worker may not work for more than 200 calendar days from their date of hire without certification.
WAC 388-112A-0080 Who is required to complete the seventy-hour long-term care worker basic training and by when? Long-term care workers must complete the seventy-hour basic training within 120 days of hire and not provide personal care without direct supervision until completed.
WAC 388-78A-2474 Training and home care aide certification requirements. The assisted living facility must ensure all administrators, designees, and caregivers hired on or after January 7, 2012 meet long-term care worker training requirements and obtain home-care aide certification.
Report Facts
Sampled residents: 7 Former residents: 0

Inspection Report — Jul 24, 2025

Follow-Up
Date: Jul 24, 2025

Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies related to medication administration.

Complaint Details
The complaint alleged that the facility did not give a named resident their ordered medication for several days. The investigation confirmed the allegation and citations were written. The deficiency was previously cited on 05/10/2023 and repeated during this investigation.
Findings
The follow-up inspection on 07/24/2025 found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previously cited deficiencies under WAC 388-78A-2240 were corrected.

Deficiencies (1)
WAC 388-78A-2240 Nonavailability of medications. When the assisted living facility has assumed responsibility for obtaining a resident's prescribed medications, the assisted living facility must obtain them in a correct and timely manner. The facility failed to obtain and administer ordered medications timely for a resident, resulting in missed doses and negative psychological outcomes.
Report Facts
Total residents: 56 Resident sample size: 3 Missed medication doses: 13

Employees mentioned
NameTitleContext
Felicia CantuCommunity Complaint InvestigatorNamed as the investigator who conducted the complaint investigation

Inspection Report — Jun 4, 2025

Follow-Up
Date: Jun 4, 2025

Visit Reason
This is a follow-up inspection to verify correction of previously cited deficiencies related to resident rights, investigations, and service agreement planning at an assisted living facility.

Complaint Details
The inspection followed complaint investigations regarding a resident-to-resident altercation and a witnessed fall with injury. The investigations found failures in discharge procedures, investigation follow-up, and service agreement updates. Abuse was substantiated in the altercation case. The facility failed to cooperate fully during the investigation.
Findings
The follow-up inspection conducted on 06/04/2025 found no deficiencies; all previously cited violations were corrected. The facility submitted a plan of correction and documentation showing compliance with discharge notification, investigation procedures, and service agreement updates.

Deficiencies (3)
RCW 70.129.110 Disclosure, transfer, and discharge requirements. The facility failed to attempt reasonable accommodations to avoid discharge, provide written discharge notice, and prepare residents adequately for discharge for one resident.
WAC 388-78A-2371 Investigations. The assisted living facility failed to identify and implement measures to prevent future incidents after a resident-to-resident altercation, placing residents at risk.
WAC 388-78A-2130 Service agreement planning. The facility failed to update a resident's negotiated service agreement within a reasonable time after multiple changes in condition, risking unrecognized needs and services.
Report Facts
Total residents: 56 Resident sample size: 2 Closed records sample size: 1

Inspection Report — Sep 4, 2024

Life Safety
Date: Sep 4, 2024

Visit Reason
On 9/4/2024 the Office of the State Fire Marshal conducted a fire safety inspection at Highgate Senior Living - Wenatchee.

Findings
The inspection found multiple fire safety violations including ceiling clearance, power tap usage, missing outlet covers, smoke detector sensitivity documentation, emergency lighting, and delayed egress locking system issues. All violations were corrected on site and the facility was approved.

Deficiencies (6)
IFC 315.2.1 (2021) Storage shall be maintained 2 feet or more below the ceiling in nonsprinklered areas. Room 110 and Room 120 exceeded the 24" combustible storage clearance in closets. Both corrected.
IFC 603.5.2 (2021) Relocatable power taps must connect to a permanently installed receptacle. Multiple rooms had unapproved multiplug adapters and power strips not plugged into approved outlets. All corrected.
IFC 604.6 (2018) Open junction boxes and open wiring splices are prohibited. A missing outlet cover was found at the office area in the Kitchen. Corrected.
IFC 907.8.3 (2021) Smoke detector sensitivity must be tested within one year and documented. Facility was unable to provide documentation but confirmed no deficiencies and corrected documentation. Corrected.
IFC 1008.3 (2021) Emergency lighting must be operational. Emergency lighting was inoperable in the Spa Room. Corrected.
IFC 1010.2.13.1 (2021) Delayed egress locking system must release within 15 seconds. The Dining Room exit door did not release after 15 seconds. Corrected.

Inspection Report — May 15, 2024

Follow-Up
Date: May 15, 2024

Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies related to medication administration.

Complaint Details
The complaint alleged that a staff member did not ensure residents swallowed their medications and that a resident was not receiving their medications as prescribed. The investigation confirmed the deficiency and citations were written. The follow-up inspection verified correction.
Findings
The follow-up inspection found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previously cited medication administration deficiencies were corrected.

Deficiencies (1)
WAC 388-78A-2210(2)(a) - The assisted living facility failed to ensure that residents who required medication assistance received their medications as prescribed, resulting in a resident not receiving their prescribed medication.
Report Facts
Total residents: 56 Resident sample size: 5

Employees mentioned
NameTitleContext
Brittney ShullCommunity Complaint InvestigatorNamed as the investigator who conducted the complaint investigation and follow-up verification

Inspection Report — Feb 29, 2024

Complaint Investigation
Date: Feb 29, 2024

Visit Reason
The inspection was an unannounced on-site complaint investigation triggered by allegations that a named resident was in pain and not evaluated timely, facility staff were not checking on and assessing residents, and a named staff member was not checking on resident's health concerns.

Complaint Details
The complaint investigation involved three complaint numbers (119191, 120880, 120897) all related to failure to monitor and assess residents' health concerns. The investigation substantiated the allegations with citations written for failed provider practice regarding monitoring residents' well-being and timely response to health changes.
Findings
The investigation found failed provider practice related to monitoring residents' well-being, specifically that the facility failed to identify and take timely action on a resident's decline in medical condition, contributing to an emergent hospitalization. Citations were written for these deficiencies.

Deficiencies (1)
WAC 388-78A-2120 Monitoring residents' well-being. The assisted living facility must identify changes in residents' physical, emotional, and mental functioning and take appropriate action. The facility failed to timely identify and respond to a resident's decline, contributing to an emergent hospitalization.
Report Facts
Total residents: 56 Resident sample size: 4

Inspection Report — Nov 27, 2023

Follow-Up
Date: Nov 27, 2023

Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies related to wound assessment and notification.

Complaint Details
The complaint investigation involved allegations that a named resident had a worsening pressure injury and that wound assessment documentation may have been falsified or incomplete. The facility failed to notify the resident's representative and complete proper assessments. Multiple investigations confirmed these failures and citations were issued referencing WAC 388-78A-2100 and WAC 388-78A-2640.
Findings
The follow-up inspection found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previously cited deficiencies were corrected.

Deficiencies (2)
WAC 388-78A-2640 Reporting significant change in a resident's condition. The facility failed to notify the resident's representative or physician of a wound that worsened, placing the resident at risk of further injury.
WAC 388-78A-2100 On-going assessments. The facility failed to complete an assessment focused on the resident's identified problems and related issues, placing the resident at risk for unmet needs.
Report Facts
Total residents: 48 Resident sample size: 5

Employees mentioned
NameTitleContext
Brittney ShullCommunity Complaint InvestigatorConducted the complaint investigation and on-site verification
Marla StarcevichRN/Healthcare DirectorNamed responsible party for monitoring physician and resident contacts in the Plan of Correction

Inspection Report — Sep 18, 2023

Follow-Up
Date: Sep 18, 2023

Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies and compliance with licensing laws and regulations.

Complaint Details
The complaint investigation involved a resident exhibiting behavior changes and refusing care after a staff member began providing personal care. The facility investigated and suspended the staff member. The facility failed to immediately report suspected sexual abuse to authorities, resulting in a citation.
Findings
The follow-up inspection found no deficiencies and the facility meets the Assisted Living Facility licensing requirements. Previously cited deficiencies were corrected as verified by the Department.

Deficiencies (16)
WAC 388-78A-2480 Tuberculosis Testing Required. The facility failed to ensure staff were screened for tuberculosis within three days of employment, placing residents at risk of communicable disease exposure. This was a recurring deficiency.
WAC 388-78A-2090 Full assessment topics. The facility failed to complete assessments of residents' ability to leave the facility unsupervised, use medical devices, and perform self-medication, placing residents at risk of unassessed needs and harm.
WAC 388-78A-2140 Negotiated service agreement contents. The facility failed to ensure negotiated service agreements contained necessary content for residents' assessed needs, placing residents at risk of not receiving appropriate care and services.
WAC 388-78A-2300 Food and nutrition services. The facility failed to ensure dietary manuals were approved by a registered dietitian and failed to provide prescribed diets for residents, placing residents at risk of unmet nutritional needs.
WAC 246-215-04555 Equipment - Mechanical ware washing equipment, hot water sanitization temperatures. The facility failed to ensure dishwasher sanitizing solution concentration was accurate for 2 of 3 dishwashers, placing residents at risk of foodborne illnesses.
WAC 388-78A-24660 Background checks. The facility failed to ensure valid Washington state background checks were submitted every two years for all staff, placing residents at risk of being cared for by disqualified staff.
WAC 388-78A-24681 Background checks Employment Provisional hire. The facility failed to ensure fingerprint background check results were received for provisionally hired staff, placing residents at risk of being cared for by disqualified staff members.
WAC 246-980-030 Can a nonexempt long-term care worker work before obtaining certification as a home care aide? The facility failed to ensure home care aide applications were submitted within 14 days of hire for staff, placing residents at risk of care by unqualified staff.
WAC 246-980-050 Nonexempt HCA completed within 120 days of hire. The facility failed to ensure all care partners completed required home care aide courses within 120 days of hire, placing residents at risk of care by untrained staff.
WAC 388-78A-2490 Specialized training for developmental disabilities. The facility failed to ensure staff completed specialty training for developmental disabilities, placing residents with developmental disabilities at risk of care from untrained staff.
WAC 388-112A-0720 What are the CPR and first-aid training requirements? The facility failed to ensure new hires completed CPR/First Aid training within 30 days of hire and every two years thereafter, placing residents at risk of inadequate emergency care.
WAC 388-78A-2240 Nonavailability of medications. The facility failed to ensure prescribed medications were available and obtained in a timely manner, placing residents at risk of medication errors and harm.
RCW 70.129.030 Notice of rights and services - Admission of individuals. The facility failed to inform residents in writing of service items and activities every 24 months, placing residents at risk of uninformed decisions regarding living choices.
WAC 388-78A-2630 Reporting abuse and neglect. The facility failed to immediately report suspected sexual or physical abuse to the appropriate authorities, placing residents at risk of continued abuse and neglect.
WAC 388-78A-3090 Maintenance and housekeeping. The facility failed to maintain and keep in good repair exterior roof lines, walls, stairwell, and laundry room, placing residents at risk of decreased quality of life and harm.
WAC 388-78A-3000 Ventilation. The facility failed to provide and maintain intact window screens on operable windows in resident apartments, placing residents at risk of pests and bugs entering their apartments.
Report Facts
Total residents: 52 Resident sample size: 7 Deficiencies cited: 15

Inspection Report — Aug 8, 2023

Life Safety
Date: Aug 8, 2023

Visit Reason
The Office of the State Fire Marshal conducted a scheduled fire safety inspection at the facility.

Findings
All violations noted during previous related inspections have been corrected. The facility was approved following this inspection.

Inspection Report — Jul 19, 2023

Complaint Investigation
Date: Jul 19, 2023

Visit Reason
The inspection was conducted due to a complaint alleging that the Assisted Living Facility had an outbreak of flu-like symptoms and failed to report it.

Complaint Details
Complaint number 90403 alleged failure to report an outbreak of flu-like symptoms. The investigation substantiated the allegation with findings of failure to notify the local health jurisdiction and complaint resolution unit.
Findings
The investigation confirmed that the facility experienced two outbreaks of flu-like symptoms among residents and staff but failed to notify the local health jurisdiction and the complaint resolution unit as required. The facility isolated residents, implemented cleaning practices, and monitored ill residents but did not follow reporting requirements under WAC 388-78A-2610(2)(f).

Deficiencies (1)
WAC 388-78A-2610 Infection control. The facility failed to report communicable disease outbreaks to the local health jurisdiction and the Department’s Complaint Resolution Unit as required. This failure placed residents at risk and disallowed regulatory oversight.
Report Facts
Total residents: 55 Resident sample size: 13

Inspection Report — Jun 28, 2023

Complaint Investigation
Date: Jun 28, 2023

Visit Reason
The inspection was conducted as a complaint investigation regarding a resident to resident altercation at the assisted living facility.

Complaint Details
The complaint investigation (Complaint #80527) was triggered by a resident to resident altercation. The facility failed to monitor the two residents involved after the incident, which was substantiated by interviews and record reviews. The facility was cited for this failure.
Findings
The investigation found that residents were clean, interactions were appropriate, and staff were responsive. However, the facility failed to monitor the named residents after the resident to resident altercation, resulting in a citation for noncompliance with WAC 388-78A-2120(3)(b).

Deficiencies (1)
WAC 388-78A-2120 Monitoring residents' well-being. The assisted living facility failed to monitor residents after an incident likely to adversely affect their well-being, specifically after a resident-to-resident altercation involving two residents.
Report Facts
Total residents: 54 Resident sample size: 8

Inspection Report — Jan 5, 2023

Complaint Investigation
Date: Jan 5, 2023

Visit Reason
The inspection was conducted as a complaint investigation following a fire sprinkler pipe failure and related fire safety concerns at Highgate Senior Living in Wenatchee.

Complaint Details
Complaint #63371 investigated fire sprinkler pipe failure and fire safety response. The fire department responded, and the facility complied with fire system failure policies. Two residents were relocated due to impact. No violations were cited.
Findings
The facility experienced a fire sprinkler supply pipe rupture activating the fire alarm and fire watch. Two residents impacted by the rupture were relocated within the building. The facility complied with policies and procedures for fire system failure and the fire watch was discontinued once the system was restored. The inspection resulted in an approved status.

Report Facts
Approximate hours of fire watch: 1300

Viewing

Loading inspection reports...