32 Reports
Inspection Report — May 15, 2026
Enforcement
Date: May 15, 2026
Visit Reason
The Department of Social and Health Services conducted a full inspection and complaint investigation at the assisted living facility Kenmore Senior Living.
Complaint Details
The inspection was complaint-driven and included a full investigation. The deficiency cited was related to tuberculosis testing of staff.
Findings
The facility was cited for failing to ensure two staff members initiated tuberculosis testing within three days of hire, placing 79 residents at risk. This recurring deficiency resulted in a civil fine of $600.
Deficiencies (1)
WAC 388-78A-2480 (1) Tuberculosis—Testing—Required. The licensee failed to ensure two staff members initiated tuberculosis testing within three days of hire, placing residents at risk.
Report Facts
Civil fine amount: 600
Residents at risk: 79
Inspection Report — Mar 16, 2026
Life Safety
Date: Mar 16, 2026
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The Office of the State Fire Marshal conducted a scheduled fire safety inspection at the facility.
Findings
The inspection found multiple deficiencies related to fire safety systems and documentation. Several items were corrected on site, but the facility was unable to provide documentation for many required tests and inspections, resulting in a disapproved status.
Deficiencies (14)
IFC 315.3.2 (2021) - Combustible materials shall not be stored in exits or enclosures of stairways and ramps. Combustible materials in the means of egress during construction, demolition, remodeling or alterations shall comply with Section 3311.3.
IFC 315.2.3 (2021) - Combustible material shall not be stored in boiler rooms, mechanical rooms, electrical equipment rooms or in fire command centers as specified in Section 508.1.5.
IFC 404.2 (2021) - Fire safety, evacuation and lockdown plan contents shall be in accordance with Sections 404.2.1 through 404.2.3.2. Facility cannot provide documentation for the completion of unannounced fire drills, one drill per shift, per quarter, in the previous 12 months.
IFC 603.2 (2021) - Abatement of unsafe conditions and electrical hazards. Conditions that constitute an electrical shock or fire hazard shall be abated.
IFC 606.3.3 (2021) - Hoods, grease-removal devices, fans, ducts and other appurtenances shall be cleaned at intervals as required by Sections 606.3.3.1 through 606.3.3.3. Facility provided documentation for the semi-annual hood cleaning but the report states there is a deficiency.
IFC 701.6 (2021) - The owner shall maintain an inventory of all required fire resistance-rated construction, visually inspected annually and properly repaired, restored or replaced. Facility is unable to provide documentation that the annual fire wall inspection has been completed.
IFC 705.2 (2021) - Opening protectives in fire-resistance-rated assemblies shall be inspected and maintained in accordance with NFPA 80 and NFPA 105. Fire doors and smoke and draft control doors shall not be blocked or obstructed. Opening protectives and smoke and draft control doors shall not be modified.
IFC 706.1 (2018) - Dampers protecting ducts and air transfer openings shall be inspected and maintained in accordance with NFPA 80 and NFPA 105. Facility is unable to provide documentation for the 4 year fire and smoke damper inspection. Report from 11-17-2025 had deficiencies.
IFC 903.5 (2021) - Sprinkler systems shall be tested and maintained in accordance with Section 901. Facility has a sprinkler head with paint on it and cannot provide documentation that the Fire Department Connection has been hydrostatically tested.
IFC 904.13.5.2 (2021) - Automatic fire-extinguishing systems shall be serviced not less frequently than every six months and after activation. Facility is unable to provide documentation for the semi-annual kitchen suppression system servicing.
IFC 907.8 (2021) - The maintenance and testing schedules and procedures for fire alarm and fire detection systems shall be maintained. Facility is unable to provide documentation for the annual fire alarm system testing and monthly smoke alarm testing.
IFC 1008.1 (2021) - Illumination shall be provided in the means of egress in accordance with Section 1008.2. Facility provided correction for means of egress illumination.
IFC 1032.10.1 (2021) - Emergency lighting equipment shall be tested monthly for at least 30 seconds. Facility is unable to provide documentation for the monthly 30 second activation test for the emergency lights.
IFC 1031.10.2 (2021) - Battery-powered emergency lighting equipment shall be tested annually by operating on battery power for not less than 90 minutes. Facility is unable to provide documentation for the annual 90 minute power test for the emergency lights.
Inspection Report — Jan 16, 2025
Follow-Up
Date: Jan 16, 2025
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The Department completed a follow-up inspection of the Assisted Living Facility on 01/16/2025 to verify correction of previously cited deficiencies.
Findings
The Department found no deficiencies during the follow-up inspection and confirmed that all previously cited deficiencies were corrected.
Deficiencies (8)
WAC 388-78A-2090 Full assessment topics. The assisted living facility must obtain sufficient information to assess the capabilities, needs, and preferences for each resident and complete a full assessment within fourteen days of the resident's move-in date unless extended by the department.
WAC 388-78A-2160 Implementation of negotiated service agreement. The assisted living facility must provide care and services as agreed upon in the negotiated service agreement to each resident unless a deviation is mutually agreed upon.
WAC 388-78A-2305 Food sanitation. The assisted living facility must manage food and maintain any on-site food service facilities in compliance with chapter 246-215 WAC, Food service.
WAC 388-78A-2466 Background checks. The assisted living facility must ensure valid national fingerprint background checks for all administrators and caregivers hired after January 7, 2012.
WAC 388-78A-2474 Training and home care aide certification requirements. The assisted living facility must ensure all administrators and caregivers meet long-term care worker training requirements including CPR and continuing education.
WAC 388-78A-2480 Tuberculosis Testing Required. The assisted living facility must ensure each staff person is screened for tuberculosis within three days of employment.
WAC 388-78A-2600 Policies and procedures. The assisted living facility must develop, implement, and train staff on policies and procedures related to food services consistent with chapter 246-215 WAC and WAC 388-78A-2300.
WAC 388-78A-2700 Emergency and disaster preparedness. The assisted living facility must develop and maintain a current disaster plan describing measures to take in the event of internal or external disasters including provisions for essential resident needs.
Inspection Report — Jan 7, 2025
Follow-Up
Date: Jan 7, 2025
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The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies related to respiratory protection program compliance and COVID-19 reporting.
Complaint Details
The complaint investigation conducted from 09/04/2024 to 09/06/2024 addressed two allegations: positive COVID-19 cases at the facility and a broken elevator. The investigation found deficient practice for failure to notify the DOH about COVID-19 positive residents and failure to implement the Respiratory Protection Policy for fit testing staff. The elevator issue was being addressed with no deficient practice found.
Findings
The follow-up inspection on 01/07/2025 found no deficiencies and confirmed that previously cited issues regarding respiratory protection program compliance were corrected.
Deficiencies (2)
WAC 388-78A-2730 Licensee's responsibilities. The assisted living facility failed to follow a Respiratory Protection Program by ensuring 2 of 17 healthcare workers were fit-tested for respirator masks annually, placing 64 residents at risk of COVID-19 exposure.
WAC 388-78A-2610 Infection control. The assisted living facility failed to notify the Local Health Jurisdiction of a COVID-19 outbreak, placing 69 residents at risk of acquiring an infectious disease.
Report Facts
Total residents: 69
Resident sample size: 2
Healthcare workers fit-tested: 2
Residents at risk: 64
Residents at risk: 69
Healthcare workers providing direct care: 27
COVID-19 positive residents: 17
Inspection Report — Jan 6, 2025
Follow-Up
Date: Jan 6, 2025
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The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies related to changing use of rooms without construction review approval.
Complaint Details
The complaint investigation dated 07/31/2024 involved allegations including medication error, improper resident relocation to apartments with shared bathrooms and no kitchenettes, and billing errors. The investigation found a failure to obtain construction review approval for converting Memory Care Unit apartments to assisted living apartments, placing 72 residents at risk. The medication error was not cited as a failed practice. The billing error was corrected. The complaint investigation included multiple complaint numbers and a sample of 5 of 72 residents was reviewed.
Findings
The follow-up inspection on 01/06/2025 found no deficiencies and confirmed that the previously cited deficiency regarding failure to obtain construction review approval for changing room use was corrected.
Deficiencies (1)
WAC 388-78A-2880 Changing use of rooms. Prior to using a room for a purpose other than what was approved by construction review services, the assisted living facility must obtain written approval of construction review services for the new use of the room.
Report Facts
Total residents: 72
Resident sample size: 5
Residents placed at risk: 72
Sampled residents for follow-up: 6
Inspection Report — Dec 2, 2024
Plan of Correction
Date: Dec 2, 2024
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This document reports the results of an Informal Dispute Resolution (IDR) process regarding disputed deficiencies from a Statement of Deficiencies report dated 2024-10-15 for an assisted living facility.
Findings
After review of all materials and statements presented by the facility and records gathered by Residential Care Services staff, the decision was made not to change the original Statement of Deficiencies report dated 2024-10-15. The facility is instructed to begin correcting the disputed deficiencies immediately.
Report Facts
Correction timeframe: 45
IDR response timeframe: 10
Notice — Nov 27, 2024
Date: Nov 27, 2024
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The letter confirms the scheduling of an Informal Dispute Resolution meeting requested by the facility to dispute citations from a Statement of Deficiencies and a Civil Fine.
Findings
The document does not contain inspection findings but serves as a procedural notice for the IDR meeting related to previously issued deficiencies and fines.
Report Facts
IDR meeting date: Dec 12, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Richard Luce | Executive Director | Named as participant representing the facility in the IDR process |
Notice — Nov 15, 2024
Date: Nov 15, 2024
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This letter confirms the rescheduling of an Informal Dispute Resolution (IDR) meeting requested by the facility to dispute a citation and civil fine.
Findings
The document does not contain inspection findings but addresses the scheduling and participation details for the IDR process disputing a specific citation.
Report Facts
Civil Fine Date: 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Richard Luce | Executive Director | Named as participant representing the facility in the IDR process |
| Paul Markovitch | VP of Operations | Named as participant representing the facility in the IDR process |
| Jake Call | Regional Director of Operations/VP of Operations | Named as participant representing the facility in the IDR process |
Notice — Nov 12, 2024
Date: Nov 12, 2024
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The document confirms the scheduling of an Informal Dispute Resolution meeting requested by the facility to dispute a citation and a civil fine.
Findings
The letter does not contain inspection findings but addresses the dispute process for a previously issued Statement of Deficiencies and civil fine.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Richard Luce | Executive Director | Named as participant representing the facility in the IDR process. |
| Paul Markovitch | VP of Operations | Named as participant representing the facility in the IDR process. |
Inspection Report — Nov 1, 2024
Enforcement
Date: Nov 1, 2024
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This document reports the results of an Informal Dispute Resolution (IDR) process regarding a previously issued Statement of Deficiencies (SOD) report dated November 1, 2024, related to the assisted living facility.
Findings
The IDR process reviewed materials, oral statements, and records related to the facility's dispute. A change was made to the SOD by removing a record review regarding a policy, but there was no change to the previously imposed enforcement action.
Deficiencies (1)
WAC 388-78A-2730 - The record review regarding the policy was removed as part of the IDR process.
Inspection Report — Nov 1, 2024
Enforcement
Date: Nov 1, 2024
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The Department of Social and Health Services conducted a follow-up visit to Kenmore Senior Living to assess compliance with previously cited deficiencies and to impose a civil fine for ongoing violations.
Findings
The facility failed to follow the Respiratory Protection Program by not ensuring two healthcare workers were fit-tested annually for respirator masks. This uncorrected violation placed 64 residents at risk and resulted in a $500 civil fine.
Deficiencies (1)
WAC 388-78A-2730 (1)(b) Licensee's responsibilities. The licensee failed to follow a Respiratory Protection Program by ensuring two healthcare workers were fit-tested for respirator masks annually. This failure placed residents at risk for COVID-19 exposure.
Report Facts
Civil fine amount: 500
Residents at risk: 64
Inspection Report — Oct 30, 2024
Enforcement
Date: Oct 30, 2024
Visit Reason
The Department of Social and Health Services conducted a full inspection at the assisted living facility to assess compliance with regulatory requirements and identified violations leading to enforcement actions.
Findings
The inspection found a recurring deficiency related to failure to implement the Negotiated Service Agreement for a resident prescribed to wear compression stockings daily. This violation resulted in a civil fine of $700.00.
Deficiencies (1)
WAC 388-78A-2160 Implementation of negotiated service agreement. The licensee failed to implement the Negotiated Service Agreement for one resident prescribed to wear compression stockings daily, placing the resident at risk for compromised health.
Report Facts
Civil fine amount: 700
Notice — Oct 28, 2024
Date: Oct 28, 2024
Visit Reason
The document confirms the scheduling of an Informal Dispute Resolution (IDR) meeting requested by the facility to dispute specific citations from a prior Statement of Deficiencies dated October 16, 2024.
Findings
The letter outlines the date, time, and type of the IDR meeting and lists the citations being disputed. It also names the facility representatives participating in the process and provides instructions for submitting additional documentation.
Inspection Report — Oct 16, 2024
Plan of Correction
Date: Oct 16, 2024
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This document reports the results of an Informal Dispute Resolution (IDR) process regarding disputed deficiencies from a Statement of Deficiencies (SOD) report dated 10/16/2024 for an assisted living facility.
Findings
After review of materials and statements from the facility and regional staff, the decision was made to not change the original SOD report dated 10/16/2024. The facility is instructed to begin correcting the disputed deficiencies immediately and submit a Plan/Attestation Statement within 10 calendar days.
Report Facts
Correction timeframe: 45
Plan/Attestation Statement submission timeframe: 10
Inspection Report — Oct 15, 2024
Enforcement
Date: Oct 15, 2024
Visit Reason
The Department of Social and Health Services conducted a follow-up visit to Kenmore Senior Living to enforce compliance and impose a civil fine based on previously cited violations.
Findings
The facility was fined $300 for failing to notify the Department of Health Construction Review Services in writing or obtain approval to change the use of Memory Care Unit apartments for Medicaid residents. This deficiency was uncorrected from a prior citation dated July 31, 2024.
Deficiencies (1)
WAC 388-78A-2880 (2) Changing use of rooms. The licensee failed to notify the Department of Health Construction Review Services or receive written approval to change the use of Memory Care Unit apartments for Medicaid residents. This failure placed one Medicaid resident in an apartment not meeting physical requirements.
Report Facts
Civil fine amount: 300
Inspection Report — Mar 13, 2024
Follow-Up
Date: Mar 13, 2024
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The Department of Social and Health Services conducted a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies.
Findings
The follow-up inspection found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previously cited deficiencies were corrected.
Inspection Report — Feb 5, 2024
Complaint Investigation
Date: Feb 5, 2024
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The inspection was conducted as an unannounced on-site complaint investigation regarding allegations that a named resident went without her full dose of medication for a week and that the assisted living facility administrative staff did not respond to requests for an explanation.
Complaint Details
The complaint investigation involved two allegations: a named resident missing medication for a week and lack of administrative response to requests for explanation. The investigation substantiated both allegations with deficient practices identified and citations written.
Findings
The investigation found that the facility failed to ensure timely medication administration for one resident, causing missed doses for seven days, and failed to respond timely to grievance requests. Deficient practices were identified and citations were written.
Deficiencies (2)
WAC 388-78A-2240 Nonavailability of medications. The assisted living facility failed to ensure one resident received prescribed medications in a correct and timely manner, causing the resident to miss medication for seven days and risk withdrawal symptoms.
WAC 388-78A-2600 Policies and procedures. The assisted living facility failed to implement their grievance policy by not responding timely to a resident representative's concerns about missed medications, placing the resident at risk of further medication system issues.
Report Facts
Total residents: 76
Resident sample size: 2
Inspection Report — Jan 11, 2024
Enforcement
Date: Jan 11, 2024
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The Department of Social and Health Services conducted a Complaint Investigation at Kenmore Senior Living on January 11, 2024, resulting in the imposition of a civil fine due to violations found during the investigation.
Complaint Details
This report is based on a complaint investigation conducted on January 11, 2024, which found the licensee failed to implement required supervision and monitoring for a resident with a history of sexually inappropriate behavior, resulting in risk to other residents and a civil fine.
Findings
The licensee failed to implement the Negotiated Service Agreement interventions for supervision and monitoring of a resident with a history of sexually inappropriate behavior, resulting in risk to other residents and a civil fine of $1,000. Additional violations may be detailed in the attached Statement of Deficiencies.
Deficiencies (1)
WAC 388-78A-2160 Implementation of negotiated service agreement. The licensee failed to implement the negotiated service agreement interventions of supervision and monitoring for one resident with a history of sexually inappropriate behavior, placing other residents at risk.
Report Facts
Civil fine amount: 1000
Residents at risk: 4
Residents affected by inappropriate behavior: 2
Inspection Report — Oct 25, 2023
Complaint Investigation
Date: Oct 25, 2023
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The inspection was conducted as an unannounced complaint investigation regarding allegations of sexual abuse between residents at Kenmore Senior Living Assisted Living Facility.
Complaint Details
Complaint number 103439 involved multiple allegations of sexual abuse between residents, including inappropriate touching of breasts and inner thighs. The facility failed to investigate these allegations or take protective actions. The complaint was substantiated with citations issued.
Findings
The investigation found that the facility failed to investigate multiple allegations and witnessed incidents of sexual abuse involving four named residents. The facility did not implement measures to prevent recurrence or protect residents. Citations were written for these failures.
Deficiencies (1)
WAC 388-78A-2371 Investigations. The assisted living facility failed to investigate and document actions for alleged sexual abuse incidents and did not implement measures to prevent recurrence or protect residents.
Report Facts
Total residents: 84
Resident sample size: 5
Closed records sample size: 0
Deficiencies cited: 1
Inspection Report — Oct 13, 2023
Follow-Up
Date: Oct 13, 2023
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This document addresses follow-up inspections of Kenmore Senior Living Assisted Living Facility to verify correction of previously cited deficiencies related to emergency lighting and resident safety.
Complaint Details
The complaint investigation involved allegations that a resident fell during a power outage due to lack of emergency lighting in their apartment, no emergency lighting in hallways and common areas, and lack of assistance for residents requiring continuous oxygen therapy. The investigation confirmed the lack of emergency lighting in resident apartments contributed to a fall and injury. Emergency lighting in hallways was functioning. The facility staff did not assist residents with oxygen therapy as residents were independent in managing it.
Findings
The follow-up inspection on 10/13/2023 found no deficiencies and confirmed that previously cited deficiencies related to emergency lighting were corrected. The facility now meets Assisted Living Facility licensing requirements.
Deficiencies (1)
WAC 388-78A-2980 Lighting. The Assisted Living Facility failed to provide emergency lighting in individual resident apartments for 2 of 3 sampled residents, contributing to a fall and injury during a power outage. Emergency lighting was missing due to removal during renovations and had not been replaced.
Report Facts
Total residents: 84
Resident sample size: 4
Inspection Report — Sep 28, 2023
Follow-Up
Date: Sep 28, 2023
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Follow-up inspection to verify correction of previously cited deficiencies at Kenmore Senior Living Assisted Living Facility.
Findings
The follow-up inspection on 09/28/2023 found no deficiencies and confirmed that all previously cited deficiencies were corrected. The facility meets Assisted Living Facility licensing requirements.
Deficiencies (12)
WAC 388-78A-2620 Pets. If an assisted living facility allows pets to live on the premises, the facility must ensure animals have regular examinations and immunizations by a licensed veterinarian and are certified free of diseases transmittable to humans. The facility failed to ensure 5 resident pets received certification and 3 were up-to-date with vaccinations.
WAC 388-78A-2703 Safety of the built environment. The facility must maintain a safe environment free of hazards including nonskid surfaces on stairways and ramps. The facility failed to maintain an exterior ramp free of damage, creating a hazard for residents.
WAC 388-78A-2160 Implementation of negotiated service agreement. The facility must provide care and services as agreed in the negotiated service agreement. The facility failed to implement call light response agreements timely for 3 sampled residents and failed to implement special diet agreements for 1 resident, placing residents at risk of harm and decreased quality of life.
WAC 388-78A-2305 Food sanitation. The facility must manage and maintain on-site food service facilities in compliance with food safety regulations. The facility failed to ensure dairy products in refrigerators were unexpired and safe for consumption, placing residents at risk for foodborne illness.
WAC 388-78A-2410 Content of resident records. The facility must maintain resident records including medication administration documentation. The facility failed to ensure doses of a PRN medication were appropriately documented for 1 sampled resident, placing the resident at risk of increased symptoms.
WAC 388-78A-2468 Background checks Employment Conditional hire Pending results of Washington state name and date of birth background check. The facility failed to ensure 2 sampled staff initiated background inquiries within one business day of hire.
WAC 388-78A-2466 Background checks Washington state name and date of birth background check Valid for two years National fingerprint background check Valid indefinitely. The facility failed to ensure 1 sampled staff renewed background inquiry before expiration, placing residents at risk.
WAC 388-78A-24681 Background checks Employment Provisional hire Pending results of national fingerprint background check. The facility failed to ensure 2 sampled staff completed national fingerprint background checks within 120 days of hire.
WAC 388-78A-2480 Tuberculosis Testing Required. The facility must ensure staff are screened for tuberculosis within three days of employment. The facility failed to ensure 4 sampled staff initiated TB testing within three days, placing residents at risk for contracting TB.
WAC 388-78A-2450 Staff. The facility must provide staff orientation and training for expected duties. The facility failed to ensure 5 sampled staff completed orientation, placing residents at risk of receiving care from untrained staff.
WAC 388-78A-2690 Electronic monitoring equipment Resident requested use. The facility must obtain written consent and conduct evaluations for video monitoring requested by residents. The facility failed to ensure 1 sampled resident with video monitoring had evaluation or signed consent, risking privacy violations.
WAC 388-78A-2300 Food and nutrition services. The facility must have a diet manual approved by a dietitian and reviewed at least every five years. The facility failed to have a current diet manual, placing residents at risk of not receiving nutritionally appropriate food.
Report Facts
Residents: 77
Sampled residents: 12
Call light response calls: 827
Call light calls exceeding 45 minutes unanswered: 309
Pets owned by residents: 5
Residents at risk due to pet vaccination: 77
Residents served: 77
Staff with late background inquiry: 2
Staff with expired background inquiry: 1
Staff without fingerprint background check: 2
Staff without TB testing: 4
Staff without orientation: 5
Inspection Report — Aug 3, 2023
Enforcement
Date: Aug 3, 2023
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This document is a formal notice of civil fines following a follow-up inspection visit at Kenmore Senior Living on August 3, 2023, due to multiple uncorrected deficiencies previously cited.
Findings
The report details multiple uncorrected deficiencies related to pet health certification, safety hazards, service agreement implementation, tuberculosis screening, staff orientation, electronic monitoring consent, and food and nutrition services. Each deficiency places residents at risk and has resulted in civil fines totaling $2,100.
Deficiencies (7)
WAC 388-78A-2620 (2)(a)(b) Pets. The licensee failed to ensure five resident-owned pets had veterinary certification and vaccinations. This placed 75 residents at risk of exposure to diseases from uncertified pets.
WAC 388-78A-2703 (2) Safety of the built environment. The licensee failed to keep an exterior ramp free of hazards due to damage, placing 75 residents at risk of injury accessing the outdoor area.
WAC 388-78A-2160 Implementation of negotiated service agreement. Call lights for two residents were not answered timely or at all, causing harm and discomfort and placing 75 residents at risk of inadequate care.
WAC 388-78A-2480 Tuberculosis—Testing—Required. Two staff were not screened for tuberculosis within three days of employment, placing 75 residents at risk of contracting TB.
WAC 388-78A-2450 (2)(h)(i)(ii)(iv)(v)(vi)(vii) Staff. One staff member had not completed facility orientation, risking care by untrained personnel for 75 residents.
WAC 388-78A-2690 (1)(6)(c)(7)(a)(b)(9) Electronic monitoring equipment—Resident requested use. One resident with video monitoring lacked evaluation or signed consent, risking privacy violations.
WAC 388-78A-2300 (2)(a)(i)(ii)(iii) Food and nutrition services. The licensee lacked a diet manual approved by a dietitian and updated every five years, risking nutritional standards for 75 residents.
Report Facts
Civil fines total: 2100
Residents at risk: 75
Pets uncertified: 5
Pets not vaccinated: 3
Residents affected by call light issue: 2
Staff not TB screened: 2
Staff without orientation: 1
Residents with video monitoring lacking consent: 1
Inspection Report — Jul 17, 2023
Follow-Up
Date: Jul 17, 2023
Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies related to fire and life safety code compliance.
Findings
The follow-up inspection on 07/17/2023 found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previously cited deficiencies related to fire and life safety code violations were corrected.
Deficiencies (1)
WAC 388-78A-2040 Other requirements. The assisted living facility must comply with all applicable laws and have its building approved by the Washington state fire marshal. The facility failed multiple fire and life safety inspections due to smoke detector sensitivity testing and replacement of smoke detectors. This deficiency was corrected as of 07/17/2023.
Report Facts
Total residents: 83
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Michelle Mcglon | Nursing Consultant Institutional | Named as Department staff who did the on-site verification during the follow-up inspection |
Inspection Report — Mar 13, 2023
Enforcement
Date: Mar 13, 2023
Visit Reason
The Department of Social and Health Services conducted a follow-up visit to Kenmore Senior Living to assess compliance and enforce corrective actions related to previously cited deficiencies.
Findings
The facility was cited for an uncorrected deficiency involving the nonavailability of antipsychotic medication for one resident, which placed the resident at risk for psychological harm. A civil fine of $300.00 was imposed based on this violation.
Deficiencies (1)
WAC 388-78A-2240 Nonavailability of medications. The licensee failed to ensure that one resident had antipsychotic medication available in the facility. This failure placed the resident at risk for psychological harm.
Report Facts
Civil fine amount: 300
Notice — Feb 16, 2023
Date: Feb 16, 2023
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This letter serves as formal notice that the stop placement order prohibiting admissions placed on the facility's license on December 6, 2022, is lifted effective February 16, 2023.
Findings
The stop placement order prohibiting admissions at Kenmore Senior Living has been officially lifted as of February 16, 2023.
Report Facts
Date stop placement order placed: Dec 6, 2022
Date stop placement order lifted: Feb 16, 2023
Inspection Report — Feb 8, 2023
Complaint Investigation
Date: Feb 8, 2023
Visit Reason
The inspection was conducted as an unannounced complaint investigation regarding an allegation that a named resident was given the wrong dose of an as needed medication at the Assisted Living Facility.
Complaint Details
The complaint investigation (Complaint #64824) concerned a resident receiving the wrong dose of medication. The investigation substantiated the allegation with citations written for medication administration failures and failure to notify the physician of medication refill needs.
Findings
The investigation found that the facility failed to have a system ensuring the Medication Administration Record matched the medication cart dosage and failed to ensure all staff were nurse delegated to administer oral medications. Citations were written for these deficiencies.
Deficiencies (2)
WAC 388 78A 2210 Medication services - The facility failed to ensure that the Medication Administration Record matched the medication cart dosage and that all staff were nurse delegated to administer oral medications. This resulted in a resident receiving an incorrect dose of lorazepam.
WAC 388 78A 2350 Coordination of health care services - The facility failed to notify the physician or health care team when a resident needed a refill on an antipsychotic medication, placing the resident at risk for psychological harm.
Report Facts
Total residents: 79
Resident sample size: 2
Notice — Jan 13, 2023
Date: Jan 13, 2023
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The document serves as a notice to impose a Continued Stop Placement Order on the license of Kenmore Senior Living based on a prior Statement of Deficiencies dated January 3, 2023.
Findings
The Continued Stop Placement Order was effective December 6, 2022, and remains in effect until formally lifted by the Department of Social and Health Services.
Inspection Report — Jan 3, 2023
Complaint Investigation
Date: Jan 3, 2023
Visit Reason
The inspection was conducted as a complaint investigation based on multiple allegations including insufficient staffing, failure to provide care, medication administration issues, and neglect of residents at Kenmore Senior Living Assisted Living Facility.
Complaint Details
The complaint investigation included multiple allegations of insufficient staffing, neglect, failure to provide care such as showers and medication administration, and unsafe conditions in the Memory Care Unit. The investigation substantiated these allegations and citations were issued.
Findings
The investigation found multiple deficiencies related to insufficient staffing resulting in residents not receiving adequate care, missed medications, delayed responses to call lights, and unsafe conditions in the Memory Care Unit. Failed provider practices were identified and citations were written. The facility was found not in compliance with licensing laws and regulations.
Deficiencies (3)
WAC 388-78A-2450 Staff. The Assisted Living Facility failed to have sufficient care staff to meet the assessed care needs of all 83 residents, including those in the Memory Care Unit, resulting in unmet care needs and risk of harm.
WAC 388-78A-3100 Safe storage of supplies and equipment. The Assisted Living Facility failed to ensure hazardous chemicals and tools were securely stored and inaccessible to residents, placing several residents at risk of harm.
WAC 388-78A-3170 Circumstances that may result in enforcement remedies. The Assisted Living Facility failed to comply with licensing requirements when a stop placement was imposed due to re-admission of residents without Department approval, placing residents at risk of harm.
Report Facts
Total residents: 83
Resident sample size: 19
Call light alerts not responded to over 45 minutes: 318
Call light alerts not answered within 10-45 minutes: 334
Days with insufficient staffing on AL day shift: 21
Days with insufficient staffing on AL evening shift: 18
Days with insufficient staffing on MCU day shift: 5
Days with insufficient staffing on MCU evening shift: 7
Days with insufficient staffing on NOC shift: 34
Inspection Report — Jan 3, 2023
Enforcement
Date: Jan 3, 2023
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The Department of Social and Health Services conducted a complaint investigation at the assisted living facility due to violations that led to enforcement actions including a civil fine and a continued stop placement order prohibiting admissions.
Complaint Details
The complaint investigation found violations related to readmitting residents during a stop placement and insufficient staffing to meet resident care needs.
Findings
The investigation found the licensee failed to comply with a stop placement order by readmitting residents without approval and failed to provide sufficient care staff to meet the needs of all 83 residents, placing them at risk of harm. These violations resulted in a $1,000 civil fine and a continued stop placement order prohibiting admissions.
Deficiencies (2)
WAC 388-78A-3170 (1)(c) Circumstances that may result in enforcement remedies. The licensee failed to comply with a stop placement order by readmitting 2 residents without Department review and approval, placing residents at risk of harm.
WAC 388-78A-2450 (1)(a) Staff. The licensee failed to have sufficient care staff to meet the assessed care needs of 83 residents, including 11 Memory Care Unit and 6 Assisted Living Facility residents, leaving them without necessary care and placing them at risk of harm.
Report Facts
Civil fine amount: 1000
Residents affected: 83
Memory Care Unit residents affected: 11
Assisted Living Facility residents affected: 6
Residents readmitted without approval: 2
Inspection Report — Dec 27, 2022
Enforcement
Date: Dec 27, 2022
Visit Reason
The Department of Social and Health Services conducted an investigation at the assisted living facility due to failure to comply with fire and life safety regulations, resulting in a civil fine.
Findings
The facility failed their sixth Fire and Life Safety Inspection, placing 83 residents, staff, and visitors at risk. This recurring deficiency was uncorrected despite previous citations, leading to a $1,000 civil fine.
Deficiencies (1)
WAC 388-78A-2040(1)(2) Other requirements. The licensee failed to ensure compliance with the Washington State Patrol Office of State Fire Marshal requirements, resulting in failure of the sixth Fire and Life Safety Inspection.
Report Facts
Civil fine amount: 1000
Number of residents, staff, and visitors at risk: 83
Inspection Report — Dec 20, 2022
Complaint Investigation
Date: Dec 20, 2022
Visit Reason
The inspection was conducted as an unannounced complaint investigation based on multiple allegations including short staffing and lack of nurse in memory care, failure to update care plans, positive COVID cases, medication errors, and a resident fall with injury.
Complaint Details
The complaint investigation included multiple allegations: short staffing and no nurse in memory care, failure to update care plans, positive COVID cases, medication errors involving narcotic topical medication, and a resident fall with injury. The investigation confirmed failed provider practices and citations were issued for each allegation.
Findings
The investigation found multiple failed provider practices including insufficient staffing in memory care, outdated negotiated service agreements, lack of personal protective equipment during a COVID outbreak, medication availability issues, and inaccurate resident assessments. Citations were written for these deficiencies.
Deficiencies (4)
WAC 388-78A-2240 Nonavailability of medications. The facility failed to ensure prescribed medications were available for residents, placing them at risk for harm.
WAC 388-78A-2610 Infection control. The facility failed to provide necessary eye protection to healthcare workers during a COVID outbreak, contributing to resident and staff infections.
WAC 388-78A-2730 Licensee's responsibilities. The facility failed to implement a Respiratory Protection Program ensuring staff were fit tested for masks during an infectious outbreak, placing residents at risk.
WAC 388-78A-2140 Negotiated service agreement contents. The facility failed to develop an accurate service agreement reflecting a resident's assessed ambulatory care needs, resulting in incorrect care planning.
Report Facts
Total residents: 83
Resident sample size: 3
COVID positive residents and staff: 27
Inspection Report — Dec 5, 2022
Life Safety
Date: Dec 5, 2022
Visit Reason
The Office of the State Fire Marshal conducted a scheduled fire safety inspection at the facility.
Findings
The facility was disapproved due to failure to provide documentation of required smoke detector sensitivity testing within the past 3 years and ongoing delays in replacing smoke detectors. Other fire safety system maintenance and testing deficiencies were noted in prior inspections but the current report focuses on smoke detector sensitivity documentation and replacement delays.
Deficiencies (1)
IFC 907.8.3 2012, 2015, 2018 - The facility was unable to provide documentation showing a Smoke Detector Sensitivity test, without deficiencies, has been completed within the past 3 years. The vendor states all smoke detectors need replacement and the facility has delayed approval for repairs.
Report Facts
Smoke detectors needing replacement: 92
Smoke detectors quoted for replacement: 102
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