Inspection Reports for
Lantern Crest

The complaint alleged that the facility's telephone service was inoperable for 2 to 3 weeks, affecting residents' ability to contact family or emergency services. The allegation was investigated and found to be unfounded.

The investigation found that the phones in residents' rooms were in working order. The phone outage occurred in an Independent Living Facility not licensed under Community Care Licensing, so the allegation was determined to be unfounded and the complaint was dismissed.

The complaint alleged staff mismanaging Resident 1's medication. The investigation found no evidence to support the allegation, and it was determined unsubstantiated.

The investigation included staff interviews and a review of facility and resident records. The allegation was found to be unsubstantiated due to lack of corroborating evidence, confirming that staff cannot change medications without physician approval.

The complaint alleged missing personal belongings including a phone and remote control for Resident 1, and failure to provide proper meals. Interviews with the resident's responsible person and staff, as well as documentation review, did not support these allegations. The findings were unsubstantiated.

The investigation included staff and outside source interviews and a review of facility and resident records. The allegations were found to be unsubstantiated as there was no evidence to support the claims.

The facility's resident and personnel records were reviewed and found complete and current. No deficiencies were cited during the initial annual inspection.

The facility was found to be clean, sanitary, and in good repair with no deficiencies cited. All safety, sanitation, and regulatory requirements were met during the inspection.

The inspection included a partial interior tour, review of resident and personnel records, and facility safety checks. No deficiencies were cited during this visit.

The complaint was determined to be unfounded as the alleged victim resides in an Independent Living Facility, which is not under the licensing jurisdiction. The allegations were false or without reasonable basis.

The investigation found that the alleged victim resides in the Independent Living section, which is outside the jurisdiction of the Community Care Licensing Division. Therefore, the allegations were determined to be unfounded and the complaint was dismissed.

The facility's updated layout and fire clearance were consistent with submitted plans. No deficiencies were observed or cited during the visit.

The complaint alleged licensee neglect because Resident #1 suffered an unexplained right arm fracture while under licensee’s care. The investigation included interviews, facility and hospital record reviews, and law enforcement involvement. The fracture was determined not to be a recent injury and there was no evidence it occurred at the facility. The complaint was unsubstantiated.

The investigation found no preponderance of evidence to prove licensee culpability for the resident's right arm fracture or failure to observe the resident during their time at the facility. The allegation was unsubstantiated.

The facility was found to be in compliance with infection control practices, including COVID-19 mitigation measures. No deficiencies were observed during the visit.

The complaint involved a client reportedly leaving the facility unaccompanied (AWOL) on October 21, 2021. The allegation was not substantiated as staff maintained sight of the client at all times.

The investigation revealed that the client was never out of staff sight and was redirected back into the facility. The client is allowed to leave unassisted and does not have memory or cognitive impairment. No deficiencies were cited.

The facility was found compliant with infection control practices including COVID-19 mitigation measures. No deficiencies were cited during the visit.