Inspection Reports for
Magnolia and Primrose

CA, 93455

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Deficiencies (last 5 years)

Deficiencies (over 5 years) 0.8 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

80% better than California average
California average: 4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2022
2023
2024
2025
2026

Occupancy

Latest occupancy rate 64% occupied

Based on a January 2026 inspection.

This facility has shown a decline in demand based on occupancy rates.

Occupancy rate over time

40% 60% 80% 100% 120% Mar 2022 Mar 2024 Oct 2024 Mar 2025 Jan 2026

Inspection Report

Annual Inspection
Census: 9 Capacity: 14 Deficiencies: 0 Date: Jan 26, 2026

Visit Reason
The inspection was an unannounced annual facility inspection conducted by the Licensing Program Analyst to evaluate compliance with licensing requirements for the facility.

Findings
The annual inspection found no citations or deficiencies. The facility met all regulatory requirements including fire safety, emergency plans, infection control, and care tools.

Report Facts
Resident rooms: 12 Food supply duration: 2 Food supply duration: 7 Maximum residents: 14 Inspection start time: 10 Inspection end time: 15

Employees mentioned
NameTitleContext
Dorothy BergerAdministratorMet with Licensing Program Analyst during inspection
Mark JeffriesLicensing Program AnalystConducted the annual inspection
Kelly BurleyLicensing Program ManagerNamed as Licensing Program Manager on report

Inspection Report

Complaint Investigation
Census: 10 Capacity: 14 Deficiencies: 0 Date: Oct 23, 2025

Visit Reason
The visit was an unannounced complaint investigation triggered by an allegation that a resident was sexually abused in the facility.

Complaint Details
The complaint alleged that Resident 1 suffered multiple dark-purple bruises to the perineal area suggesting sexual abuse. Medical records showed initial bruising reports that were later corrected. Physicians found no signs of excoriation or bruising. Family members doubted abuse and attributed bruising to a fall. Resident 1 was relocated to another facility on hospice and was not interviewed. Staff and other residents reported no concerns. The allegation was unsubstantiated.
Findings
The investigation found conflicting medical records regarding bruising on the resident, but physician exams and interviews provided insufficient evidence to substantiate the allegation. Staff and resident interviews indicated confidence in care and no concerns. The allegation was determined to be unsubstantiated.

Report Facts
Residents observed in common room: 6 Residents in bedrooms: 3 Residents not currently in facility: 2 Staff interviewed: 3 Residents interviewed: 4

Employees mentioned
NameTitleContext
Mark JeffriesLicensing Program AnalystConducted the complaint investigation and interviews
Dorothy BergerAdministratorFacility administrator involved in interviews and investigation
Jorge RojasInvestigatorAssigned to the complaint investigation

Inspection Report

Annual Inspection
Census: 13 Capacity: 14 Deficiencies: 0 Date: Mar 13, 2025

Visit Reason
The inspection was an unannounced annual facility inspection conducted to evaluate compliance with licensing regulations.

Findings
The inspection found the facility to be in full compliance with no citations or deficiencies. All resident rooms, safety systems, staff training, medication management, and emergency plans met regulatory standards.

Report Facts
Resident rooms: 12 Single resident occupancy rooms: 10 Double resident occupancy rooms: 2 Food supply days: 2 Food supply days: 7

Employees mentioned
NameTitleContext
Dorothy BergerAdministratorMet with Licensing Program Analyst during inspection
Mark JeffriesLicensing Program AnalystConducted the annual inspection

Inspection Report

Complaint Investigation
Census: 13 Capacity: 14 Deficiencies: 1 Date: Oct 9, 2024

Visit Reason
An unannounced complaint investigation was conducted due to an allegation that staff were not providing the resident's authorized representative with copies of the resident's records, specifically an updated Weekly Client Weight Record.

Complaint Details
The complaint alleged that staff did not provide the resident's authorized representative with copies of all records, including an updated weight log. The allegation was substantiated based on evidence that the updated weight record for the last week was not provided until the complaint investigation visit.
Findings
The investigation found that the facility initially provided the representative with current weight records but delayed providing the updated weight record for the last week of care until the complaint investigation visit. The allegation was substantiated and a technical violation was issued.

Deficiencies (1)
Failure to provide the resident's authorized representative with an updated Weekly Client Weight Record in a timely manner.
Report Facts
Capacity: 14 Census: 13 Complaint Control Number: 29-AS-20241007145012

Employees mentioned
NameTitleContext
Brian PhillipsLicensing Program AnalystConducted the complaint investigation visit and authored the report
Dorothy BergerAdministratorFacility administrator involved in the investigation
Margie HalsellLicenseeFacility licensee involved in the investigation

Inspection Report

Complaint Investigation
Census: 13 Capacity: 14 Deficiencies: 0 Date: Oct 3, 2024

Visit Reason
The visit was an unannounced complaint investigation conducted due to an allegation that the facility was charging a resident for services not provided as per the admission agreement addendum.

Complaint Details
The complaint alleged that the facility charged Resident #1 for extra services not provided, specifically additional time for toileting, personal care, and bathing with stand-by assistance. The investigation included interviews, record reviews, and observations. The allegation was found to be unsubstantiated based on documentation and staff interviews confirming appropriate care and supervision.
Findings
The investigation found that the resident (R1) required additional care time for bathing, grooming, and toileting, which was documented and justified by medical and facility records. Staff provided stand-by assistance during activities of daily living, consistent with the resident's needs and fall risk. There was insufficient evidence to prove the alleged violation, and the complaint was unsubstantiated.

Report Facts
Capacity: 14 Census: 13 Additional toileting time: 60 Additional personal care time: 85 Additional shower time: 60 Additional personal care time (range): 85 Number of residents in facility: 13 Number of other residents: 13

Employees mentioned
NameTitleContext
Brian PhillipsLicensing Program Analyst (LPA)Conducted the complaint investigation and authored the report
Yuribeth ReyesMedical Technician (MedTech)Met with the investigator during the visit and provided information
Dorothy BergerAdministratorFacility administrator unavailable during the visit

Inspection Report

Complaint Investigation
Census: 14 Capacity: 14 Deficiencies: 2 Date: Sep 26, 2024

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations that facility staff mismanaged a resident's medication and did not appropriately communicate a change of condition.

Complaint Details
The complaint investigation was substantiated. Allegations included medication mismanagement on multiple dates (08/19/2024, 08/20/2024, 09/16/2024, 09/20/2024, and 09/21/2024) and failure to appropriately communicate a change of condition to the primary care physician and responsible party. The resident was reported to have no adverse effects. Staff were counseled and trained following the incidents.
Findings
The investigation substantiated the allegations that multiple medication errors occurred involving Resident #1, including incorrect doses, timing errors, and failure to properly communicate changes in condition to the resident's primary care physician and responsible party. The facility staff received training and the pharmacy provided medication in appropriate doses to prevent recurrence.

Deficiencies (2)
Licensee did not comply with requirements when staff caused multiple medication errors for Resident #1, posing an immediate health and safety risk.
Licensee failed to report an incident and change of condition to a resident’s physician, posing a potential health and safety risk.
Report Facts
Medication error incidents: 5 Facility capacity: 14 Resident census: 14 Plan of Correction due dates: 1 Plan of Correction due dates: 1

Employees mentioned
NameTitleContext
Brian PhillipsLicensing Program AnalystConducted the complaint investigation and authored the report.
Dorothy BergerAdministratorFacility administrator involved in the investigation and cited in findings.

Inspection Report

Annual Inspection
Census: 13 Capacity: 14 Deficiencies: 0 Date: Mar 12, 2024

Visit Reason
The visit was an unannounced required annual site inspection to ensure the facility's compliance with Title 22 Regulations and to assess health and safety conditions.

Findings
The facility was found to be in compliance with all applicable regulations, with no health or safety hazards observed. The physical plant, kitchen, common areas, bedrooms, restrooms, records, medications, infection control, and facility documentation were all in good condition and properly maintained. No deficiencies were cited.

Report Facts
Capacity: 14 Census: 13 Non-ambulatory residents allowed: 13 Bedridden residents allowed: 3 Hospice waiver residents allowed: 7 Resident bedrooms: 12 Resident bathrooms: 4

Employees mentioned
NameTitleContext
Dorothy BergerAdministratorFacility Administrator present during inspection
Brian PhillipsLicensing Program AnalystLicensing evaluator conducting the inspection
Margie HalsellLicenseeFacility Licensee present during inspection
Susie HalsellBusiness ManagerFacility Business Manager present during inspection

Inspection Report

Annual Inspection
Census: 13 Capacity: 14 Deficiencies: 0 Date: Feb 13, 2023

Visit Reason
The inspection was a required 1-year unannounced infection control annual visit to evaluate compliance with infection control protocols.

Findings
No deficiencies were observed during the visit; all infection control protocols were implemented and followed. The facility demonstrated compliance with COVID-19 mitigation plans, PPE usage, staff training, and environmental cleaning.

Report Facts
PPE supply duration: 30 Resident bedrooms: 12 Resident bathrooms: 6 Food supply duration - perishable: 2 Food supply duration - nonperishable: 7 Fire extinguisher inspection date: Dec 9, 2022

Employees mentioned
NameTitleContext
Dorothy BergerAdministratorMet with Licensing Program Analyst during inspection and responsible for infection control and staffing.
Rachael De LeonLicensing Program AnalystConducted the on-site 1 year infection control annual visit.
Kelly BurleySupervisorSupervisor overseeing the licensing evaluation.

Inspection Report

Annual Inspection
Census: 11 Capacity: 14 Deficiencies: 1 Date: Mar 1, 2022

Visit Reason
An unannounced One Year Infection Control Annual visit was conducted to evaluate compliance with infection control and safety regulations.

Findings
The inspection found a deficiency related to an unlocked cabinet containing cleaning products accessible to residents with dementia, posing an immediate health and safety risk. The facility was also advised to improve the visibility of posted signs.

Deficiencies (1)
Unlocked cabinet containing cleaning products accessible to residents with dementia, violating storage requirements for toxic substances.
Report Facts
Deficiency counts: 5

Employees mentioned
NameTitleContext
Dorothy BergerAdministratorMet with Licensing Program Analyst during inspection and involved in deficiency correction.
Toan LuongLicensing Program AnalystConducted the inspection and issued deficiencies.

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