Inspection Reports for
Maplewood Gardens
1100 N Superior St, Spokane, WA 99202, United States, WA, 99202
Back to Facility Profile21 Reports
Inspection Report — Jan 5, 2026
Enforcement
Date: Jan 5, 2026
Visit Reason
The Department of Social and Health Services conducted a complaint investigation at the assisted living facility following allegations of false nursing documentation.
Complaint Details
The visit was a complaint investigation conducted on January 5, 2026. The complaint involved false nursing documentation by a staff member. The investigation substantiated the allegation, resulting in a civil fine.
Findings
The investigation found that a nursing staff member falsely documented a wound observation and provided inaccurate information during an interview, resulting in fabricated nursing documentation that placed a resident at risk. This violation led to the imposition of a civil fine.
Deficiencies (1)
WAC 388-78A-3170 (1)(l)(2)(c) Circumstances that may result in enforcement remedies. A nursing staff member falsely documented a wound observation and provided inaccurate information during an interview, resulting in fabricated nursing documentation that placed a resident at risk for unrecognized condition changes and delayed interventions.
Report Facts
Civil fine amount: 500
Inspection Report — Dec 16, 2025
Complaint Investigation
Date: Dec 16, 2025
Visit Reason
The inspection was conducted as a complaint investigation regarding an allegation of false documentation at Maplewood Gardens Assisted Living Facility.
Complaint Details
The complaint investigation involved allegations of false documentation. The investigation confirmed that a managerial employee falsely documented wound care for Resident 1, resulting in a citation. Multiple interviews and record reviews supported this finding.
Findings
The investigation found that a managerial employee falsely documented a wound observation that did not occur, resulting in a citation under WAC 388-78A-3170. The facility was found not in compliance with licensing laws due to this deficiency.
Deficiencies (1)
WAC 388-78A-3170 Circumstances that may result in enforcement remedies. A managerial employee falsely documented and claimed to have provided a wound observation that did not occur, placing a resident at risk due to fabricated nursing documentation.
Report Facts
Total residents: 199
Resident sample size: 3
Closed records sample size: 1
Notice — Dec 9, 2025
Date: Dec 9, 2025
Visit Reason
The document confirms the facility's request for a Document Review Informal Dispute Resolution regarding a Statement of Deficiencies dated November 7, 2025, and a Civil Fine letter dated November 19, 2025.
Findings
The letter schedules a review of supporting documentation without a meeting to address disputed citations, specifically WAC 388-78A-2120.
Inspection Report — Dec 5, 2025
Complaint Investigation
Date: Dec 5, 2025
Visit Reason
The inspection was conducted as an unannounced on-site complaint investigation regarding allegations of improper discharge and disposal of former residents' belongings at Maplewood Gardens Assisted Living.
Complaint Details
The complaint investigation involved allegations of improper discharge and disposal of former residents' belongings. The allegation of improper discharge was substantiated with a citation issued. The allegation regarding disposal of belongings was not substantiated as no failed practice was found.
Findings
The investigation found a failed provider practice related to service agreement planning for one resident discharged for known behaviors not addressed in their service agreement. The facility was cited for this deficiency. No failed practice was found regarding disposal of former residents' belongings.
Deficiencies (1)
WAC 388-78A-2130 Service agreement planning. The assisted living facility must review and update each resident's negotiated service agreement consistent with WAC 388-78A-2120. The facility failed to document the agreed upon plan to address known behaviors affecting one resident's ability to remain safely after discharge.
Report Facts
Total residents: 198
Resident sample size: 2
Closed records sample size: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Amy Wright | NCI Complain Investigator | Named as the investigator who conducted the complaint investigation and on-site verification |
Inspection Report — Dec 4, 2025
Enforcement
Date: Dec 4, 2025
Visit Reason
The Department of Social and Health Services completed a complaint investigation at the assisted living facility, resulting in the imposition of a civil fine due to violations found.
Complaint Details
The visit was complaint-related, triggered by a complaint investigation completed on December 4, 2025. The deficiency involved medication administration failures causing harm to a resident. The deficiency was substantiated as it resulted in a civil fine.
Findings
The licensee failed to implement a safe medication delivery system and ensure medications were administered as ordered for one resident, causing delayed treatment and prolonged discomfort. This deficiency is recurring and resulted in a $2,000 civil fine.
Deficiencies (1)
WAC 388-78A-2210 (1)(b)(2)(a) Medication services. The licensee failed to implement a safe medication delivery system and ensure medications were administered as ordered for one resident, resulting in delayed treatment and prolonged discomfort.
Report Facts
Civil fine amount: 2000
Inspection Report — Nov 21, 2025
Complaint Investigation
Date: Nov 21, 2025
Visit Reason
The inspection was conducted as a complaint investigation triggered by allegations of scabies infestation and inadequate housekeeping at Maplewood Gardens Assisted Living.
Complaint Details
The complaint investigation involved allegations of scabies and inadequate housekeeping. The scabies allegation was substantiated with citations for medication delays. The housekeeping allegation was unsubstantiated as residents and observations confirmed cleanliness.
Findings
The investigation found a failed provider practice related to delayed medication administration for one resident with scabies, resulting in prolonged discomfort and skin injury. No deficiencies were found related to housekeeping. The facility was cited for medication service failures and the issue was recurring.
Deficiencies (1)
WAC 388-78A-2210 Medication services. The facility failed to implement a safe medication delivery system and ensure medications were administered as ordered for 1 of 3 residents, resulting in delayed treatment of a skin infestation, skin injury, and prolonged discomfort and pain.
Report Facts
Total residents: 195
Resident sample size: 3
Closed records sample size: 2
Days delayed medication ivermectin: 10
Days delayed medication permethrin cream: 22
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Amy Wright | NCI Complain Investigator | Named as the investigator conducting the complaint investigation |
| Stephanie Jenks | Community Field Manager | Signed correspondence related to the investigation and enforcement |
Inspection Report — Nov 7, 2025
Enforcement
Date: Nov 7, 2025
Visit Reason
The Department of Social and Health Services conducted a complaint investigation at the assisted living facility, which resulted in the imposition of a civil fine due to regulatory violations.
Complaint Details
The visit was a complaint investigation conducted on November 7, 2025, which found that staff failed to properly monitor and address a resident's skin wounds, resulting in a civil fine.
Findings
The licensee failed to ensure staff evaluated and took appropriate action for skin wounds sustained by one resident, resulting in pain and ongoing skin injuries and placing the resident at risk of further skin breakdown. This violation led to a $500 civil fine.
Deficiencies (1)
WAC 388-78A-2120 (2)(a)(3)(a)(b)(4) Monitoring residents' well-being. The licensee failed to ensure staff evaluated and took appropriate action for skin wounds sustained by one resident, causing pain and ongoing injuries and risk of further breakdown.
Report Facts
Civil fine amount: 500
Inspection Report — Oct 9, 2025
Follow-Up
Date: Oct 9, 2025
Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies.
Findings
The follow-up inspection on 10/09/2025 found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previously cited deficiencies were corrected.
Inspection Report — Oct 9, 2025
Complaint Investigation
Date: Oct 9, 2025
Visit Reason
Unannounced on-site complaint investigation triggered by allegations regarding inadequate reporting and monitoring of a resident's skin injuries and failure to complete a national fingerprint background check for a Medication Technician.
Complaint Details
The complaint investigation involved allegations that a resident's skin injuries were not adequately reported, monitored, or documented, and that a Medication Technician lacked a national fingerprint background check. Both allegations were substantiated with citations issued.
Findings
The investigation substantiated two deficiencies: failure to properly evaluate and take action on skin wounds for one resident, resulting in ongoing pain and risk of further injury, and failure to complete a required national fingerprint background check for a Medication Technician who provided services twice weekly. Citations were issued for both deficiencies.
Deficiencies (2)
WAC 388-78A-2120 Monitoring residents' well-being. The facility failed to ensure staff evaluated and took appropriate action for skin wounds sustained by one resident, resulting in pain and ongoing injuries and placing the resident at risk of further skin breakdown.
WAC 388-78A-24642 Background checks National fingerprint background check. The facility failed to ensure a national fingerprint background check was completed for one of two staff, a Medication Technician, who provided services twice per week, placing residents at risk.
Report Facts
Total residents: 198
Resident sample size: 5
Staff work frequency: 2
Wound measurement: 4.5
Wound measurement: 1.5
Wound measurement: 0.4
Wound measurement: 2.5
Wound measurement: 1.5
Inspection Report — Oct 3, 2025
Life Safety
Date: Oct 3, 2025
Visit Reason
The Office of the State Fire Marshal conducted a scheduled fire safety inspection at the facility on 10/03/2025.
Findings
The inspection identified multiple fire safety violations including electrical hazards, malfunctioning doors, and sprinkler system issues. Some violations were corrected at inspection, but the overall approval status was Disapproved due to outstanding issues.
Deficiencies (5)
IFC 603.2 (2021) - The electrical panel in the main laundry room is loose and only attached by two screws. This condition constitutes an electrical shock or fire hazard.
IFC 603.2.2 (2021) - An electrical junction box on the first floor before the pool room in the lobby is hanging loose off the wall. Approved covers were not provided for all switch and electrical outlet boxes.
IFC 705.2 (2021) - Opening protectives in fire-resistance-rated assemblies were inspected. Stairwell doors number 20 and 23 did not close and latch when tested. The kitchen door has a crack in the upper corner.
IFC 903.5 (2021) - Sprinkler systems had paint on them in two restrooms outside the mail room and extreme amounts of particulates in the kitchen. Camera cabling was attached to a fire sprinkler pipe in the staff break room.
IFC 906.6 (2021) - Portable fire extinguishers shall not be obstructed or obscured. No violations were observed regarding obstruction or obscuring of fire extinguishers.
Inspection Report — Aug 7, 2025
Enforcement
Date: Aug 7, 2025
Visit Reason
The Department of Social and Health Services conducted a follow-up visit to the assisted living facility to verify compliance and enforce regulatory requirements, resulting in the imposition of a civil fine.
Findings
The facility was fined $300 for failing to ensure that three staff members completed the required developmentally delayed specialty training course. This deficiency was uncorrected from a prior citation and placed residents at risk due to untrained staff providing care.
Deficiencies (1)
WAC 388-78A-2474 (2)(e)(c)(4) Training and home care aide certification requirements. The licensee failed to ensure that staff had completed the developmentally delayed specialty training course for three staff. This deficiency was uncorrected from a prior citation.
Report Facts
Civil fine amount: 300
Number of staff untrained: 3
Inspection Report — Jun 11, 2025
Enforcement
Date: Jun 11, 2025
Visit Reason
The Department of Social and Health Services conducted a Full Inspection and Complaint Investigation at Maplewood Gardens Assisted Living to assess compliance with regulatory requirements and investigate complaints.
Complaint Details
The visit was complaint-driven and included a full inspection. The deficiencies cited were substantiated and resulted in civil fines.
Findings
The inspection resulted in civil fines due to violations related to residents' rights and medication services. The licensee failed to ensure residents were treated with dignity and respect and did not implement a safe medication assistance system, placing residents at risk. These are recurring deficiencies.
Deficiencies (3)
RCW 70.129.140 (1) Quality of life -- Rights. The licensee failed to ensure that residents were treated with dignity and respect and that their rights were protected, resulting in residents fearing eviction, feeling unsafe, and having their privacy violated.
WAC 388-78A-2660 (1)(4) Resident rights. The licensee failed to protect resident rights, including unannounced staff entry into rooms and removal of personal belongings, placing residents at risk for decreased quality of life.
WAC 388-78A-2210 (1)(b)(2)(a) Medication services. The licensee failed to ensure a safe medication assistance system and that residents received medications as prescribed, resulting in unsafe self-administration, unmanaged blood sugars, falls, and missed medications.
Report Facts
Civil fines total: 1600
Residents affected: 8
Residents affected: 3
Inspection Report — Dec 30, 2024
Follow-Up
Date: Dec 30, 2024
Visit Reason
The Department completed a follow-up inspection of Maplewood Gardens Assisted Living Facility to verify correction of previously cited deficiencies related to medication administration.
Complaint Details
The complaint investigation involved allegations of medications not being administered as prescribed. The investigation found that the facility failed to obtain prescribed medications timely for Resident 1, causing sleepless nights and decreased quality of life. The deficiency was cited under WAC 388-78A-2240.
Findings
The follow-up inspection found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previously cited deficiencies under WAC 388-78A-2240 were corrected.
Deficiencies (1)
WAC 388-78A-2240 Nonavailability of medications. When the assisted living facility has assumed responsibility for obtaining a resident's prescribed medications, the assisted living facility must obtain them in a correct and timely manner. The facility failed to obtain prescribed medications in a timely manner for residents, resulting in increased risk for unmanaged symptoms and decreased quality of life.
Report Facts
Total residents: 184
Resident sample size: 2
Closed records sample size: 1
Deficiencies cited: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Amy Wright | NCI Complain Investigator | Named as the investigator who conducted the complaint investigation and follow-up |
| Staff A | Executive Director | Interviewed regarding medication delivery issues causing Resident 1 to go without trazodone |
| Staff B | Director of Nursing Services | Requested refill order for Resident 1's trazodone and communicated pharmacy information |
Inspection Report — Oct 25, 2024
Enforcement
Date: Oct 25, 2024
Visit Reason
The Department of Social and Health Services conducted a follow-up visit to Maplewood Gardens Assisted Living to assess compliance with previously cited deficiencies and to enforce corrective actions.
Findings
The facility failed to obtain prescribed medications in a timely manner for two residents, resulting in a civil fine of $500.00. This deficiency was uncorrected from a prior citation dated August 23, 2024.
Deficiencies (1)
WAC 388-78A-2240 Nonavailability of medications. The licensee failed to obtain prescribed medications in a timely manner for two residents, placing them at increased risk for unmanaged symptoms and health complications.
Report Facts
Civil fine amount: 500
Number of residents affected: 2
Inspection Report — Mar 27, 2024
Complaint Investigation
Date: Mar 27, 2024
Visit Reason
The inspection was conducted in response to a complaint about a sprinkler burst caused by a sprinkler contractor shutting off the wrong water zone.
Complaint Details
Complaint #120951 alleged a sprinkler burst due to contractor error. The pipe was fixed and the sprinkler system was back online. No violations were found.
Findings
The sprinkler pipe burst was fixed and the sprinkler system was restored. No violations were found during the inspection.
Inspection Report — Feb 7, 2024
Enforcement
Date: Feb 7, 2024
Visit Reason
The Department of Social and Health Services conducted a complaint investigation at the assisted living facility due to concerns about medication services.
Complaint Details
This report is based on a complaint investigation conducted on February 7, 2024. The complaint involved medication administration failures for one resident. The deficiency was substantiated as it resulted in a civil fine.
Findings
The investigation found a violation of WAC 388-78A-2210(1)(a)(2)(a) related to medication services where a new medication was not processed and administered as prescribed for one resident. This deficiency is recurring and resulted in a civil fine.
Deficiencies (1)
WAC 388-78A-2210(1)(a)(2)(a) Medication services. The licensee failed to ensure a new medication was processed and administered as prescribed for one resident, resulting in the resident not receiving their medication for an extended period and placing them at risk of health complications.
Report Facts
Civil fine amount: 800
Inspection Report — Jan 12, 2024
Complaint Investigation
Date: Jan 12, 2024
Visit Reason
The inspection was conducted as a complaint investigation regarding a medication error allegation at Maplewood Gardens Assisted Living Facility.
Complaint Details
The complaint investigation concerned a medication error involving Resident 1 who did not receive the prescribed medication Eliquis on time due to failure to transcribe the order onto the medication administration record. The deficiency was substantiated with citations issued.
Findings
The investigation found that the facility failed to follow its medication policy, resulting in a resident not receiving their medication for an extended period. A deficiency was cited under WAC 388-76A-2210 (1)(b).
Deficiencies (1)
WAC 388-78A-2210 Medication services. The facility failed to ensure a new medication order was processed and administered as prescribed for 1 of 6 residents, placing the resident at risk of health complications. Documentation and transcription errors were noted in medication administration records.
Report Facts
Total residents: 182
Resident sample size: 6
Inspection Report — Aug 4, 2023
Complaint Investigation
Date: Aug 4, 2023
Visit Reason
The inspection was conducted as an unannounced on-site complaint investigation based on allegations including medication omissions, facility taking medications away from residents, lack of assistance to arrange appointments, and grievances about staff accessibility.
Complaint Details
The complaint investigation involved allegations of medication omissions, medication removal by staff, lack of assistance with appointments, and grievances about staff accessibility. Only the medication omission allegation was substantiated with citations written. Other allegations were not supported by investigation findings.
Findings
The investigation found a failed facility practice related to medication services where medication aides did not provide medications as ordered to two residents. Other allegations regarding medication removal, appointment assistance, and staff accessibility were not substantiated. A follow-up inspection on 09/21/2023 found no deficiencies and the facility met licensing requirements.
Deficiencies (1)
WAC 388-78A-2210 Medication services. The facility failed to provide medications as ordered for two residents, placing them at risk of not having relief of symptoms such as pain or discomfort.
Report Facts
Total residents: 190
Resident sample size: 3
Inspection Report — Nov 4, 2022
Life Safety
Date: Nov 4, 2022
Visit Reason
The Office of the State Fire Marshal conducted a scheduled fire safety inspection at the facility.
Findings
All cited fire safety violations were corrected on site and the facility was approved. The inspection covered storage, electrical safety, fire protection systems, emergency lighting, compressed gas securing, and fire drills.
Deficiencies (14)
IFC 315.3 (2012, 2015, 2018) Storage of materials in buildings shall be orderly and stacks shall be stable. Storage of combustible materials shall be separated from heaters or heating devices by distance or shielding so that ignition cannot occur.
IFC 315.3.1 (2018) Storage shall be maintained 2 feet or more below the ceiling in nonsprinklered areas or 18 inches below sprinkler head deflectors in sprinklered areas, with exceptions for storage along walls.
IFC 315.3.3 (2018) Combustible material shall not be stored in boiler rooms, mechanical rooms, electrical equipment rooms or fire command centers.
IFC 604.4 (2018) Multiplug adapters such as cube adapters, unfused plug strips or any device not complying with NFPA 70 shall be prohibited.
IFC 604.4.2 (2018) Relocatable power taps shall be directly connected to a permanently installed receptacle.
IFC 604.5 (2018) Extension cords shall not be a substitute for permanent wiring and shall be listed and labeled. They shall not be affixed to structures, extended through walls, ceilings, floors, or under doors or floor coverings, nor subject to damage.
IFC 607.3.3.3 (2018) Records for inspections and cleanings shall state the individual and company performing the work and when it took place, and be maintained.
IFC 705.2 (2018) Opening protectives in fire-resistance-rated assemblies and smoke barriers shall be inspected and maintained in accordance with NFPA 80 and NFPA 105. Fire and smoke doors shall not be blocked or obstructed.
IFC 706.1 (2018) Dampers protecting ducts and air transfer openings shall be inspected and maintained in accordance with NFPA 80 and NFPA 105.
IFC 904.12 (2015, 2018) The automatic fire-extinguishing system for commercial cooking systems shall be recognized for protection of commercial cooking equipment and exhaust systems and installed per code and manufacturer's instructions.
IFC 1031.10.1 (2018) Emergency lighting equipment shall be tested monthly for at least 30 seconds by manual or automated self-testing and self-diagnostics.
IFC 1031.10.2 (2018) Battery-powered emergency lighting equipment shall be tested annually by operating on battery power for not less than 90 minutes.
IFC 5303.5.3 (2018) Compressed gas containers, cylinders and tanks shall be secured to prevent falling by restraints, carts, nesting, or racks.
IFC 1404.7 (2018) At least twelve planned and unannounced fire drills shall be held annually in licensed Group I, E, and R2 occupancies, conducted quarterly on each shift for Group I and R2 and monthly for Group E, with records maintained.
Report Facts
Number of fire drills required annually: 12
Duration of emergency lighting monthly test: 30
Duration of emergency lighting annual power test: 90
Inspection Report — Nov 3, 2022
Complaint Investigation
Date: Nov 3, 2022
Visit Reason
The inspection was conducted to investigate complaint #54628 regarding the storage of oxygen tanks near a gas dryer at Maplewood Gardens Assisted Living.
Complaint Details
Complaint #54628 alleged oxygen tanks stored near a gas dryer. Investigation found no oxygen stored in the laundry room and proper storage of oxygen canisters in the designated room. No violations were substantiated.
Findings
No violations were observed during the inspection. Oxygen storage was found to be compliant with code, and laundry appliances were electrical, not fuel burning. Staff training on oxygen storage was recommended.
Inspection Report — Maplewood Gardens AL 2470 66954 110725 IDR Result letter 12 2025
Enforcement
Date: Maplewood Gardens AL 2470 66954 110725 IDR Result letter 12 2025
Visit Reason
This document is the result of an Informal Dispute Resolution (IDR) process following a Statement of Deficiencies dated November 7, 2025, and an Imposition of Civil Fine letter dated November 19, 2025. The review was requested by the facility to dispute deficiencies and fines.
Findings
After review, the decision was made not to change the Statement of Deficiencies or the Imposition of Civil Fine. The facility is instructed to begin correcting the disputed deficiencies immediately and submit a Plan/Attestation Statement within 10 calendar days.
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