Inspection Reports for
New Beginnings in Phoenix LLC
16948 W Magnolia St, Goodyear, AZ 85338, United States, AZ, 85338
Back to Facility Profile6 Reports
Inspection Report — Apr 7, 2026
Annual Inspection
Date: Apr 7, 2026
Visit Reason
On-site complaint investigation and compliance (annual) inspection of complaints 00102797, 00103414, 00103169, 00147397, and 00162383 at an Assisted Living Home, conducted 19 March 2026 with documentation review completed 7 April 2026.
Complaint Details
An on-site compliance inspection and complaint 00102797, 00103414, 00103169, 00147397, and 00162383 was conducted on March 19, 2026, with a documentation review completed on April 7, 2026.
Findings
This inspection found nine deficiencies related to emergency responder documentation, tuberculosis screening, resident dignity, medical record completeness, medication documentation and storage, elopement drills, accident documentation, and storage of poisonous materials. Several deficiencies posed risks to resident health and safety, and some were repeats from prior inspections.
Deficiencies (9)
A.R.S. § 36-420.04.A.1-9 — The manager failed to provide emergency responders with a written document including all required resident information, such as physical and mental conditions and recent episodes, for one resident transported to the hospital.
R9-10-806 — The manager failed to ensure two of three personnel provided documentation of freedom from infectious tuberculosis as required, posing a potential TB exposure risk to residents.
R9-10-810 — The manager failed to ensure a resident was treated with dignity, respect, and consideration, evidenced by an incident where staff said, "You are crazy" to a resident.
R9-10-811 — The manager failed to ensure a resident who received directed care services had a designated representative documented in the medical record, risking lack of authorized decision-making.
R9-10-811 — The manager failed to ensure medication administration documentation included the name and signature of the individual administering or assisting with medication for one resident.
R9-10-817 — The manager failed to ensure medication was stored in a separate locked area used only for medication storage; an unlocked box with various resident medications was found accessible in the dining room.
R9-10-819 — The manager failed to ensure elopement drills were conducted every six months on each shift and properly documented, despite the facility being licensed for directed care services.
R9-10-819 — The manager failed to ensure documentation of actions taken to prevent future accidents, emergencies, or injuries was completed after a resident required medical services following an incident.
R9-10-820 — The manager failed to ensure poisonous or toxic materials were stored in labeled containers in a locked area separate from food, dining, and medications, making them accessible to residents.
Report Facts
Deficiencies cited: 9
Complaints investigated: 5
Inspection Report — Jan 16, 2024
Enforcement
Date: Jan 16, 2024
Visit Reason
Civil monetary penalty, action 00111884 (invoice INV-258525), assessed 16 January 2024.
Findings
A $750.00 penalty was assessed and paid in full on 7 April 2024.
Report Facts
Penalty amount: 750
Amount paid: 750
Amount remaining: 0
Inspection Report — Dec 7, 2023
Annual Inspection
Date: Dec 7, 2023
Visit Reason
On-site complaint investigation of complaint AZ00201789 combined with an annual compliance inspection at an Assisted Living Home, conducted 7 December 2023.
Complaint Details
The following deficiencies were found during the on-site compliance inspection and investigation of complaint AZ00201789 conducted on December 7, 2023.
Findings
The inspection found six deficiencies related to caregiver training documentation, incomplete resident service plans, lack of documentation of services provided, unsecured medication storage, insufficient disaster drill documentation, and improper storage of poisonous materials.
Deficiencies (6)
The manager failed to ensure a caregiver provided documentation of completion of a caregiver training program approved by the Department or the NCIA Board for one of two caregivers sampled. The deficient practice posed a risk if the individual was not qualified to provide the required services.
The manager failed to ensure a resident's written service plan included the amount, type, and frequency of assisted living services to be provided. This is a repeat citation from the previous compliance inspection.
The manager failed to ensure a caregiver documented the services provided to a resident in the resident's medical record. The deficient practice posed a risk as services could not be verified as provided against a service plan.
The manager failed to ensure medications stored by the facility were stored in a locked area inaccessible to residents. The lock on the medication cabinet was broken, making medications accessible.
The manager failed to ensure a disaster drill for employees was conducted on each shift at least once every three months and documented. The most recent drill was conducted on July 10, 2023 with no additional documentation.
The manager failed to ensure poisonous or toxic materials were stored in a locked area inaccessible to residents. An unlocked cabinet under the kitchen sink contained poisonous materials accessible to residents.
Report Facts
Deficiencies cited: 6
Inspection Report — Jun 22, 2023
Complaint Investigation
Date: Jun 22, 2023
Visit Reason
On-site complaint investigation of complaints AZ00192019 and AZ00196297 at an Assisted Living Home, conducted 22 June 2023.
Complaint Details
An on-site investigation of complaints AZ00192019 and AZ00196297 was conducted on June 22, 2023 and the following deficiencies were cited:
Findings
The inspection found four deficiencies related to missing policies and procedures covering job descriptions, provision of assisted living services, vaccination availability, and obtaining resident food preferences.
Deficiencies (4)
The manager failed to ensure policies and procedures were established and documented covering job descriptions, duties, and qualifications, including required skills and knowledge, education, and experience for a caregiver or assistant caregiver.
The manager failed to ensure policies and procedures were established and documented covering the provision of assisted living services, including coordinating the provision of assisted living services.
The manager failed to ensure policies and procedures were established and documented covering the provision of assisted living services, including making vaccination for influenza and pneumonia available to residents according to Arizona Revised Statutes.
The manager failed to ensure policies and procedures were established and documented covering the provision of assisted living services, including obtaining resident preferences for food.
Report Facts
Deficiencies cited: 4
Inspection Report — 500cs00000UiD7fAAF
Enforcement
Date: 500cs00000UiD7fAAF
Visit Reason
Enforcement action for facility NEW BEGINNINGS IN PHOENIX, LLC, document ID 500cs00000UiD7fAAF.
Findings
No penalty amount or payment information was provided in the document.
Report
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