Inspection Reports for
North Point Village

The inspection was complaint-driven referencing complaint number 220621. The complaint investigation found the tuberculosis testing deficiency, which was substantiated and later corrected.

The follow-up inspection on 06/30/2026 found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previously cited deficiencies related to tuberculosis two-step skin testing were corrected.

The inspection was complaint-driven and included a full investigation. The deficiency cited was related to tuberculosis testing failure for one staff member.

The facility was cited for failing to conduct two-step tuberculosis testing for one staff member, which placed residents at risk. This recurring deficiency resulted in a civil fine of $700.

All cited fire safety violations were corrected or removed during the inspection, resulting in an Approved status.

The Department completed a follow-up inspection on 09/23/2025 and found no deficiencies. All previously cited deficiencies were corrected.

Complaint investigation #176608 involved an allegation that a resident had an unassessed and untreated wound. The investigation found failed provider practices related to wound care and resident rights, resulting in resident pain and infection requiring emergency room treatment and home health care.

The follow-up inspection conducted on 07/15/2025 found no deficiencies. Previously cited violations related to resident rights, wound care, and monitoring residents' well-being were corrected.

The follow-up inspection on 07/08/2025 found no deficiencies and confirmed that the previously cited infection control issues were corrected.

The notice requires the licensee to hire a Registered Nurse Consultant to assess and improve the medication system, train staff, and provide weekly audits and progress reports until compliance is demonstrated. The licensee must also coordinate meetings with Department officials and post the notice visibly in the facility.

The facility failed to comply with multiple regulatory requirements related to fall program policies, monitoring residents' medication needs, and safe nursing service practices. These deficiencies remain uncorrected and have resulted in civil fines and conditions placed on the facility's license.

The complaint investigation (Complaint #173149) alleged that staff were allowed unsupervised access to vulnerable adults despite having a disqualifying background status. The investigation confirmed the allegation and citations were issued. The follow-up inspection found the deficiencies corrected.

The follow-up inspection on 05/27/2025 found no deficiencies and confirmed that previously cited violations regarding employment-disqualifying background checks were corrected.

This was a complaint investigation conducted on May 23, 2025, regarding failure to provide adequate wound care to one resident. The deficiencies were substantiated, resulting in civil fines.

The investigation found that the licensee failed to provide care that promoted health and well-being for one resident, resulting in pain, discomfort, wound infection, and the need for surgical interventions. These violations led to the imposition of civil fines totaling $2,000.

The visit was complaint-driven, investigating medication errors, incident investigations, resident monitoring, and staff training deficiencies. Multiple recurring deficiencies were substantiated, resulting in civil fines.

The inspection resulted in multiple recurring deficiencies related to medication services, incident investigations, resident monitoring, and staff training. Civil fines totaling $2,700 were imposed based on these violations.

The inspection found multiple fire safety code requirements met or corrected on site, with several items noted as corrected or removed. The overall approval status is Approved, indicating compliance with fire safety standards.

The complaint investigation was triggered by allegations that medications were passed with no credentials. The investigation confirmed that one medication technician's background check was expired and cited accordingly.

The investigation found that one medication technician's Washington state name and date of birth background check was expired, resulting in a citation under WAC 388-78A-2466(1)(a)(b).

The complaint investigation addressed multiple allegations including lack of staff credentials, medication destruction system issues, short staffing, mechanical diet concerns, and staff treatment of residents. The investigation substantiated deficiencies related to staff training, background checks, tuberculosis testing, and food handler cards. Some allegations such as medication destruction and staff treatment were not substantiated.

The investigation found multiple deficiencies related to staff training, background checks, tuberculosis testing, and food handler cards. Some allegations such as medication destruction and staff treatment were not substantiated. The facility was found not in compliance with licensing laws and citations were written for failed provider practices.

The complaint investigation addressed allegations including missed medication resulting in an emergency room trip, falls, missing meals, and staffing concerns. The investigation substantiated the medication administration failure but found no failed facility practice related to falls, meals, or staffing.

The follow-up inspection found no deficiencies and confirmed that previously cited medication service deficiencies were corrected.

The complaint investigation involved allegations of witnessed falls, poor facility communication, inadequate staffing, missing items, resident abuse by staff, and failure to protect residents. Multiple staff grievances and resident care concerns were documented but not properly investigated or resolved. The alleged abuse included verbal and physical mistreatment, neglect, improper restraint, and failure to report to authorities. The facility management failed to respond adequately to staff concerns and grievances.

The investigation found multiple failures including inadequate investigation and documentation of abuse and neglect allegations, failure to verify staff work references prior to hiring, failure to report abuse and neglect to the state Complaint Resolution Unit, failure to protect residents' rights, and failure to follow grievance policies. Several residents were subjected to physical and verbal abuse, neglect, and improper restraint by staff. The facility also failed to provide adequate supervision and timely interventions to protect residents.

The report includes complaint investigations regarding a resident-to-resident altercation and new medication orders not processed timely. The investigations found multiple deficiencies including failure to investigate incidents, failure to update care plans, and failure to timely obtain medications. Documentation and grievance forms were also not provided timely, impeding investigations.

The follow-up inspection on 11/26/2024 found no deficiencies; previously cited deficiencies were corrected as documented in the report.

The stop placement order prohibiting admissions placed verbally on September 5, 2024, and continued in subsequent notices, is officially lifted as of November 25, 2024.

The stop placement order remains in effect due to unresolved deficiencies cited in a prior Statement of Deficiencies dated September 26, 2024. Admissions to the facility are prohibited until the order is lifted by formal notice.

The report details multiple uncorrected deficiencies including failure to investigate and document incidents involving residents, failure to verify staff work references, and failure to report alleged abuse and neglect. These violations resulted in civil fines totaling $1,600.

The complaint investigation was based on allegations of unsafe environment, inadequate staff training, unmet care needs, and improper diet services. The investigation substantiated these allegations, resulting in citations and enforcement actions including a civil fine and a continued stop placement order prohibiting admissions.

The investigation found multiple violations including failure to maintain a safe environment, inadequate staff training, failure to provide care as per service agreements, and failure to serve specialty diets correctly. These violations caused harm such as a second degree burn, a fall with injury, unmet shower needs, and a choking episode. The facility remains under a stop placement order prohibiting admissions until corrections are made.

The complaint investigation (Complaint #145558) focused on staff working while symptomatic or positive for Covid-19. The investigation substantiated the allegation, finding staff worked while ill or symptomatic, sometimes under pressure from management, and that infection control practices were inadequate.

The investigation found multiple infection control deficiencies including staff failing to practice proper hand hygiene and staff working while symptomatic or positive for Covid-19. The facility did not comply with infection control standards, placing residents at risk of infection spread. Several staff reported pressure to work while ill due to staffing shortages.

The complaint investigation involved three complaint numbers related to choking and burns incidents. The allegations were substantiated with citations issued for failure to provide ordered diets, failure to serve safe temperature beverages, and inadequate staff training and supervision. Multiple residents were affected, including one who choked on improperly prepared food and another who suffered burns from hot chocolate served too hot.

The investigation found that the facility failed to ensure residents received diets prepared as ordered, resulting in a choking incident due to improper food texture. Additionally, staff served hot chocolate at unsafe temperatures causing burns to a resident. Deficiencies were cited under WAC 388-78A-2300 and WAC 388-78A-2450, with failed provider practices identified and citations written.

The complaint investigation involved multiple allegations including failure to provide medications, trip/fall hazards, increased rent, failure to provide wraps as ordered, and food quality concerns. The medication omission allegation was substantiated with a citation issued. Other allegations were either not substantiated or remain under ongoing follow-up inspections.

The investigation found a failed provider practice related to medication services where the facility omitted medication for a resident, resulting in withdrawal symptoms and a fall causing injury. Other allegations such as access to phones, safety hazards, and food quality were not substantiated or remain under ongoing follow-up. A citation was issued for medication service deficiencies.

The complaint investigation identified a failure to timely obtain prescribed medications from a resident's comfort kit, leading to unmanaged symptoms and increased health risks. This deficiency was substantiated and resulted in a civil fine.

The facility was fined $1,000 for failing to ensure prescribed medications were obtained timely from a resident's comfort kit, resulting in the resident not receiving end-of-life medications as prescribed. This deficiency was recurring from a previous citation dated December 28, 2022.

This report is based on a complaint investigation conducted on June 21, 2024, which substantiated multiple violations related to resident abuse and neglect investigations, staff hiring practices, and abuse reporting.

The investigation found multiple violations including failure to investigate alleged resident abuse and neglect, failure to verify staff work references prior to hiring, and failure to report suspected abuse to the Complaint Resolution Unit. Civil fines totaling $1,300 were imposed based on these findings.

The visit was complaint-related and involved a complaint investigation completed on June 14, 2024. The deficiency was substantiated as it resulted in a civil fine and was a recurring issue.

The investigation found a violation of WAC 388-78A-2160 due to failure to implement physician-ordered treatments for one resident, resulting in health risks. This deficiency is recurring and resulted in a civil fine of $500.

The complaint investigation identified a failure in medication administration that caused harm to a resident, resulting in a civil fine. The violation was previously cited on September 6, 2023.

The investigation found that the licensee failed to ensure prescribed medication was administered as ordered for one resident, resulting in missed medications and increased resident discomfort requiring emergency care. This violation led to a civil fine and was a recurring citation from a previous inspection.

The facility was fined $600 for failing to ensure that staff received tuberculosis testing within three days of employment for three staff members. This deficiency was uncorrected and recurring from previous citations.

The complaint investigation was triggered by a resident fall with injury. The investigation found that the facility failed to ensure a caregiver followed the negotiated service agreement for one sampled resident, resulting in the fall and injury. The allegation was substantiated and citations were written.

The follow-up inspection on 04/03/2024 found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previously cited deficiencies under WAC 388-78A-2160 were corrected.

The report details multiple uncorrected deficiencies related to food sanitation, unauthorized room use changes, incomplete resident assessments, and lack of tuberculosis testing for staff. These violations resulted in civil fines totaling $1,400.00.

The complaint investigation included allegations of resident fall, non-working airmattress, resident wandering, and facility communication. The fall and communication allegations were substantiated with citations written, while the airmattress and wandering allegations were not substantiated.

The investigation found that the facility failed to notify a resident's hospice nurse of a fall and had communication issues with the resident's representative regarding records. Other allegations about the airmattress and wandering were not substantiated. The facility was cited for failing to meet Assisted Living Facility requirements.

The visit was a Full and Complaint Investigation conducted on December 5, 2023, triggered by allegations related to resident care and safety. The deficiencies cited were substantiated and resulted in civil fines.

The report details civil fines imposed due to recurring deficiencies related to monitoring residents' well-being and failure to provide adequate communication systems for emergency assistance. The deficiencies contributed to risks for residents and represent repeated violations.

The inspection included complaint investigations for allegations including diversion of narcotics, housekeeping deficiencies, misappropriation of resident supplies, and monitoring of resident conditions. The facility was cited for lack of housekeeping services, failure to monitor residents' skin and conditions, and medication storage issues. Some allegations were substantiated with citations issued.

The facility was found non-compliant with multiple licensing requirements including tuberculosis testing, staff training and orientation, medication management, resident assessments, negotiated service agreements, environmental sanitation, food service compliance, communication systems, and safety measures. Several deficiencies were recurring and some were uncorrected. The facility failed to ensure timely tuberculosis testing for staff, complete negotiated service agreements and assessments within required timeframes, maintain clean and safe environments, provide adequate staffing, and ensure proper medication and infection control practices.

The complaint investigation referenced complaint number 105035 regarding an unsanitary living apartment. The allegation was substantiated with a failed provider practice identified and citation written.

The investigation found a resident's apartment to be unclean, unsanitary, and in poor repair with pet urine and feces on the floor and overflowing trash. A failed provider practice was identified and cited for WAC 388-78A-3090.

The complaint investigation involved complaint numbers 94303 and 95474. The allegation was a medication error where a resident received medication prescribed for another resident. The investigation substantiated the allegation with findings of a medication administration error that led to hospitalization.

The facility failed to ensure medications were given as prescribed for one sampled resident, resulting in hospitalization due to receiving the wrong medication. The investigation confirmed a medication administration error where staff gave Resident 2's medications to Resident 1 without proper identification verification.

Complaint #79186 alleged a possible gas leak. The investigation included interviews and a site inspection. The gas leak was confirmed and repaired promptly. Evacuation procedures were properly followed. No violations were cited.

The investigation confirmed a gas smell in the laundry room, evacuation procedures were followed, and the gas leak was repaired the same day. No injuries or violations were found, and the facility was approved.

The complaint investigation involved multiple allegations: improper discontinuation of diabetic medication without notifying the resident's representative, lack of insulin availability, failure to provide diabetic diet, staff rudeness to a resident, and inadequate emergency response. The investigation substantiated failed provider practices related to monitoring residents' well-being and staff qualifications, resulting in citations. Other allegations, such as insulin availability and dietary provisions, were not substantiated.

The investigation identified failed provider practices resulting in citations related to monitoring residents' well-being and staff qualifications. Some allegations were substantiated with citations written, while others were not supported by the findings. The facility failed to evaluate a resident after hospitalization and did not verify staff work references or ensure current CPR and first aid certifications for some staff.

The complaint investigation involved multiple allegations: medication not available, resident fall with injury, neglect by a staff member, and medication error. Each allegation was substantiated with citations issued for failed provider practices related to medication availability, failure to investigate incidents, and staff neglect.

The investigation found multiple deficiencies including failure to ensure prescribed medications were ordered and available, failure to investigate and document incidents such as falls and neglect, and falsification and destruction of resident records by a staff nurse. Citations were written for all identified failed provider practices.