41 Reports
Inspection Report — Jan 29, 2026
Complaint Investigation
Date: Jan 29, 2026
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to an allegation received on 2025-08-07 that a staff member sexually abused a resident in care.
Complaint Details
The complaint alleged staff sexually abused a resident twice within the past month. The resident's responsible party reported the allegation. Multiple interviews, document reviews, and law enforcement involvement occurred. The resident has Alzheimer's dementia and cognitive impairment. The allegation was deemed unsubstantiated due to insufficient evidence.
Findings
The investigation found insufficient evidence to support the allegation of staff sexually abusing a resident. The resident had cognitive impairments and prior similar allegations were also found unsubstantiated. Law enforcement was involved but unable to identify a suspect or establish a crime.
Report Facts
Number of residents interviewed: 8
Dates of prior related allegations: May 8, 2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Martha Arroyo | Licensing Program Analyst | Conducted the complaint investigation visit and delivered findings |
| Mark Cortes | Executive Director | Met with Licensing Program Analyst during investigation |
| Jonny Canto | Investigator | Conducted interviews and reviewed police records related to the complaint |
| Emilia Ruiz | Marketing Director | Accompanied Licensing Program Analyst during physical plant tour |
| Desaree Perera | Supervisor | Supervisor overseeing the licensing evaluation |
Inspection Report — Dec 10, 2025
Complaint Investigation
Date: Dec 10, 2025
Visit Reason
The visit was conducted as a complaint investigation regarding an allegation that staff did not ensure a resident took medication as prescribed.
Complaint Details
The complaint alleged that staff did not ensure resident took medication as prescribed, resulting in hospitalization and medications found scattered after the resident moved out. The allegation was unsubstantiated based on medication review and staff interviews.
Findings
The investigation found insufficient evidence to support the allegation. Medication reviews, staff interviews, and documentation showed that medications were properly administered and documented, and the resident was compliant with medication schedules. The allegation was deemed unsubstantiated.
Report Facts
Medication review sample size: 3
Staff interviews: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Martha Arroyo | Licensing Program Analyst | Conducted complaint investigation and medication review |
| Mark Cortes | Executive Director | Met with Licensing Program Analyst during visit |
Inspection Report — Oct 21, 2025
Annual Inspection
Date: Oct 21, 2025
Visit Reason
An unannounced annual inspection was conducted to evaluate the facility's compliance with Title 22 regulations and ensure there are no health and safety hazards.
Findings
The facility was found to be in compliance with health and safety regulations, including resident room conditions, kitchen food storage, common areas, outdoor spaces, record keeping, medication management, infection control, and emergency disaster planning. No deficiencies or concerns were noted during interviews or record reviews.
Report Facts
Resident records reviewed: 10
Staff records reviewed: 10
Staff interviewed: 5
Residents interviewed: 5
Fire extinguisher last serviced: Dec 23, 2024
Last fire safety inspection date: Aug 21, 2025
Last emergency disaster drill date: Sep 13, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mark Cortes | Executive Director | Met with Licensing Program Analysts during inspection |
| Martha Arroyo | Licensing Program Analyst | Conducted the inspection |
| Brian Balisi | Licensing Program Analyst | Conducted the inspection |
| Desaree Perera | Licensing Program Manager | Named in report continuation and signature sections |
Inspection Report — Oct 21, 2025
Complaint Investigation
Date: Oct 21, 2025
Visit Reason
The visit was conducted as a Case Management - Deficiencies inspection in conjunction with a complaint investigation (Complaint Control # 29-AS-20250822191726) to issue citations for deficiencies observed during the initial complaint investigation.
Complaint Details
The visit was complaint-related, triggered by Complaint Control # 29-AS-20250822191726. The complaint involved concerns about Resident #1's ostomy care being provided by an individual not affiliated with a Home Health Agency, with no verification of qualifications. The complaint was substantiated by the findings.
Findings
The facility failed to provide a current, written record of care for Resident #1's colostomy bag, including verification of the qualifications of the individual providing ostomy care, who was not affiliated with a Home Health Agency. This posed a potential health and safety risk to persons in care.
Citations (1)
The licensee did not maintain a current, written record of care for Resident #1 that includes the names, address, and telephone number of vendors and all appropriately skilled professionals providing services. The facility stated that an outside person provides care for R1's colostomy bag but did not have contact information or verification that they are a skilled professional, posing a potential health and safety risk.
Report Facts
Plan of Correction Due Date: 10
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Martha Arroyo | Licensing Program Analyst | Conducted the inspection and signed the report |
| Brian Balisi | Licensing Program Analyst | Conducted the inspection |
| Desaree Perera | Licensing Program Manager | Named in the report as Licensing Program Manager |
| Bradlee Foerschner | Administrator/Director | Facility Administrator named in the report |
Inspection Report — Aug 6, 2025
Complaint Investigation
Date: Aug 6, 2025
Visit Reason
The visit was conducted to follow up on a self-reported incident report and Suspected Dependent Adult/Elder Abuse report received on 2025-08-05 regarding possible sexual abuse of Resident #1 by unknown staff.
Complaint Details
The visit was complaint-related, triggered by a self-reported incident and Suspected Dependent Adult/Elder Abuse report concerning possible sexual abuse of a resident. Further investigation is pending.
Findings
During the unannounced visit, no immediate health and safety concerns were observed. A referral was made to the Community Care Licensing Division's Investigation Branch for further investigation, and an additional report may follow.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mark Cortes | Executive Director | Met with Licensing Program Analyst during the inspection and involved in the physical plant tour. |
| Emily Peraldi | Licensing Program Analyst | Conducted the unannounced Case Management - Incident visit and interviews. |
| Bradlee Foerschner | Administrator/Director | Named as facility administrator/director in the report header. |
Inspection Report — Oct 11, 2024
Annual Inspection
Date: Oct 11, 2024
Visit Reason
The inspection was an unannounced required annual visit to evaluate the facility's compliance with Title 22 Regulations and ensure health and safety standards.
Findings
The facility was found to be in compliance with regulations, with no health or safety hazards observed. Resident bedrooms, restrooms, medication storage, infection control policies, and emergency plans were all in order. No citations were issued during this visit.
Report Facts
Resident files reviewed: 8
Personnel files reviewed: 8
Staff interviewed: 5
Residents interviewed: 3
Resident bedrooms observed: 9
Resident restrooms observed: 9
Hot water temperature range: 110.4
Hot water temperature range: 114.6
Fire drill last conducted: Oct 10, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mark Cortes | Executive Director | Met with Licensing Program Analysts during inspection. |
| Martha Arroyo | Licensing Program Analyst | Conducted the inspection. |
| Brian Balisi | Licensing Program Analyst | Conducted the inspection. |
| Desaree Perera | Licensing Program Manager | Named in report as Licensing Program Manager. |
Inspection Report — Mar 6, 2024
Complaint Investigation
Date: Mar 6, 2024
Visit Reason
The visit was an unannounced Case Management – Incident inspection to follow up on a self-reported incident that occurred on 2024-03-03 involving an altercation between two residents.
Complaint Details
The incident involved an altercation between Resident #1 and Resident #2, resulting in injury to Resident #2 who was sent to the hospital and subsequently moved out of the facility. The visit was to follow up on this self-reported incident.
Findings
The Licensing Program Analyst interviewed the Executive Director and toured the facility, finding no immediate health and safety hazards. The investigation is ongoing with no citations issued at this time.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Bradlee Foerschner | Executive Director | Met with Licensing Program Analyst during the incident follow-up visit and interviewed regarding the incident. |
| Kelly Dulek | Licensing Program Analyst | Conducted the unannounced Case Management – Incident visit and investigation. |
| Kristin Heffernan | Licensing Program Manager | Named in the report as Licensing Program Manager. |
Inspection Report — Oct 18, 2023
Follow-Up
Date: Oct 18, 2023
Visit Reason
The unannounced Case Management - Incident visit was conducted to follow up on three self-reported incidents involving residents leaving the facility unsupervised on 09/18/2023, 10/01/2023, and 10/11/2023.
Findings
The licensee was found non-compliant with the requirement to provide care and supervision, as two residents left the facility unassisted, posing an immediate health and safety risk. A deficiency was cited related to this failure, and a plan of correction was required.
Citations (1)
Failure to provide adequate care and supervision as evidenced by residents leaving the facility unassisted, posing an immediate health and safety risk.
Report Facts
Incidents followed up: 3
Plan of Correction Due Date: Oct 20, 2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Bradlee Foerschner | Executive Director | Met with LPAs during the visit and involved in interviews related to incidents |
| Kelly Dulek | Licensing Evaluator | Conducted the inspection and authored the report |
| Teresa Camara | Licensing Program Analyst | Conducted the inspection visit |
Inspection Report — Oct 18, 2023
Annual Inspection
Date: Oct 18, 2023
Visit Reason
An unannounced annual inspection was conducted to ensure the facility's compliance with Title 22 regulations and to evaluate health and safety conditions.
Findings
The facility was found to be in compliance with regulations, with no safety concerns noted. Common areas, kitchen, resident rooms, and emergency plans were all observed to be adequate and well maintained. No citations were issued during the inspection.
Report Facts
Rooms in Memory Care unit: 36
Units in Assisted Living: 54
Staff files reviewed: 5
Resident files reviewed: 5
Residents' medications reviewed: 3
Staff interviewed: 4
Residents interviewed: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Bradlee Foerschner | Executive Director | Met with Licensing Program Analysts during inspection and participated in facility tour |
| Kelly Dulek | Licensing Program Analyst | Conducted record review and infection control/emergency disaster planning review |
| Teresa Camara | Licensing Program Analyst | Conducted facility tour, medication review, and interviews |
| Kristin Heffernan | Licensing Program Manager | Named in report header and signature section |
Inspection Report — Oct 5, 2023
Complaint Investigation
Date: Oct 5, 2023
Visit Reason
The visit was an unannounced Case Management – Incident follow-up to investigate a self-reported incident on 2023-10-01 involving a resident found outside the facility unassisted.
Complaint Details
The investigation was triggered by a self-reported incident where Resident #1, diagnosed with dementia and unable to leave unassisted, was found about a block away from the facility. The facility reported the incident and is cooperating with the investigation.
Findings
The Licensing Program Analyst interviewed the Executive Director, toured the facility, tested delayed egress points, and reviewed documents. One delayed egress point had malfunctioned but was being monitored until repaired. No citations were issued during this visit.
Report Facts
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Bradlee Foerschner | Executive Director | Met with Licensing Program Analyst and involved in incident investigation |
| Kelly Dulek | Licensing Program Analyst | Conducted the unannounced Case Management – Incident visit |
| Kristin Heffernan | Licensing Program Manager | Named in report header |
Inspection Report — Sep 22, 2023
Date: Sep 22, 2023
Visit Reason
The inspection visit was an unannounced Case Management – Incident visit to follow up on a self-reported incident that occurred on 09/18/2023 involving a resident who left the community unsupervised.
Findings
The Wanderguard system at the facility did not function properly, as both the auditory alarm and electronic alert failed to activate during testing on the exit door next to Room 135, posing an immediate safety risk to residents. A deficiency was cited related to maintenance and operation of safety systems.
Citations (1)
Wanderguard system did not function properly; auditory alarm and electronic roam alert did not sound or record on the exit door next to Room 135, posing an immediate safety risk.
Report Facts
Deficiency due date: Sep 23, 2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kailey Vanderwall | Business Office Director | Met with Licensing Program Analyst during visit and involved in addressing deficiency |
| Kelly Dulek | Licensing Program Analyst | Conducted the unannounced Case Management – Incident visit and cited deficiency |
| Kristin Heffernan | Supervisor | Supervisor overseeing the licensing evaluation |
Inspection Report — Sep 22, 2023
Complaint Investigation
Date: Sep 22, 2023
Visit Reason
The visit was conducted as a case management incident follow-up to investigate a self-reported allegation of sexual abuse by a resident against a staff member that occurred on 05/08/2023.
Complaint Details
The complaint involved an allegation by Resident #1 that Staff #1 inappropriately touched them. The investigation included interviews with the resident, staff, and facility personnel, review of medical and police reports, and assessment of the resident's cognitive status. The allegation was found to be unsubstantiated due to lack of sufficient evidence.
Findings
The investigation included interviews with involved parties and review of medical and police reports. The evidence was insufficient to substantiate the allegation of sexual abuse, and the allegation was deemed unsubstantiated at this time.
Report Facts
Dates of interviews: Interviews conducted on 06/03/2023, 06/04/2023, and 07/05/2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Bradlee Foerschner | Executive Director | Interviewed during the investigation and reported the incident |
| Kelly Dulek | Licensing Program Analyst | Conducted the case management visit and investigation |
| Kailey Vanderwall | Business Office Director | Met with Licensing Program Analyst during the visit |
| Ryan Miles | Investigator | Conducted follow-up investigation interviews |
Inspection Report — Sep 22, 2023
Follow-Up
Date: Sep 22, 2023
Visit Reason
The visit was an unannounced Case Management – Incident follow-up to investigate a self-reported incident on 09/18/2023 where a resident with dementia left the facility unsupervised and was found a block away.
Findings
The Wanderguard system at the exit door next to Room 135 did not function properly during testing, as neither the auditory alarm nor the electronic alert activated, posing an immediate safety risk to residents.
Citations (1)
Wanderguard system did not function properly; auditory alarm did not sound and electronic roam alert did not record when tested on the door by room 135, posing an immediate safety risk to residents.
Report Facts
Plan of Correction Due Date: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kailey Vanderwall | Business Office Director | Met with Licensing Program Analyst during the visit and authorized to sign licensing reports |
| Kelly Dulek | Licensing Program Analyst | Conducted the inspection visit and investigation |
| Kristin Heffernan | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report — May 11, 2023
Complaint Investigation
Date: May 11, 2023
Visit Reason
The visit was an unannounced Case Management – Incident follow-up to a self-reported incident of alleged abuse by a resident against staff that occurred on 2023-05-08.
Complaint Details
The complaint involved an allegation of abuse by Resident #1 against Staff #1. Notifications were made to the resident's responsible party, primary care physician, local police, and Long Term Care Ombudsman. The complaint is under investigation by CCLD's Investigations Branch.
Findings
No immediate health and safety hazards were identified during the visit. The Licensing Program Analyst toured the facility, interviewed the Executive Director, and obtained pertinent documents. The incident was referred to the Investigations Branch for follow-up.
Report Facts
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Bradlee Foerschner | Executive Director | Named in relation to the incident report and interview during the visit |
| Kelly Dulek | Licensing Program Analyst | Conducted the inspection visit |
| Kailey Vanderwall | Business Office Director | Met with Licensing Program Analyst during the visit |
Inspection Report — Mar 22, 2023
Date: Mar 22, 2023
Visit Reason
The visit was a case management-deficiencies inspection conducted to review medication administration and compliance with licensing regulations.
Findings
The inspection found that medications for two residents contained inaccurate amounts of doses, posing an immediate health and safety risk. A repeat violation was cited and a civil penalty of $250 was issued.
Citations (1)
Medications for 2 of 2 residents reviewed contained an inaccurate amount of doses, posing an immediate health and safety risk.
Report Facts
Civil penalty amount: 250
Residents reviewed: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Bradlee Foerschner | Executive Director | Met with Licensing Program Analyst during inspection and involved in medication review |
| Kelly Dulek | Licensing Program Analyst | Conducted the case management-deficiencies visit and medication review |
| Kristin Heffernan | Licensing Program Manager | Named as supervisor and licensing program manager |
Inspection Report — Jan 26, 2023
Complaint Investigation
Date: Jan 26, 2023
Visit Reason
The inspection was conducted as a complaint investigation following an allegation that the facility was in financial distress due to staff not being paid for their total number of hours worked.
Complaint Details
The complaint alleged that the facility was in financial distress because staff had not been paid for all hours worked. The complaint was investigated and found to be unsubstantiated.
Findings
The investigation found that staff receive paychecks biweekly as scheduled, but some staff failed to submit missed punch sheets and paid time off requests timely, resulting in delayed payments. Corrective actions were taken with staff violating time card policies, and expedited checks are issued when errors are discovered. The allegation of financial distress was deemed unsubstantiated.
Report Facts
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted the complaint investigation |
| Bradlee Foerschner | Executive Director | Met with Licensing Program Analyst during inspection and exit interview |
| Kailey Vanderwall | Business Office Director | Toured the facility with Licensing Program Analyst during inspection |
| Kristin Heffernan | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report — Oct 19, 2022
Annual Inspection
Date: Oct 19, 2022
Visit Reason
The visit was an unannounced annual inspection with a specific emphasis on infection control practices and procedures.
Findings
The facility was found to be in compliance with Title 22 regulations, with no deficiencies cited. Infection control practices were adequate, including symptom screening, mask usage, PPE supply, and cleaning protocols. The facility had no health or safety hazards observed during the tour.
Report Facts
Rooms in Memory Care Unit: 36
Assisted Living Units: 54
Fire inspection date: Nov 12, 2021
Fire extinguisher last service date: Sep 9, 2022
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Bradlee Foerschner | Executive Director | Met with Licensing Program Analyst during inspection and exit interview. |
| Kelly Dulek | Licensing Program Analyst | Conducted the unannounced annual inspection. |
| Kristin Heffernan | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report — Sep 1, 2022
Complaint Investigation
Date: Sep 1, 2022
Visit Reason
The inspection visit was conducted as a case management - incident visit to address an incident involving alleged unauthorized entry to a resident's private room that occurred overnight on 08/30/2022-08/31/2022.
Complaint Details
The visit was complaint-related due to an alleged unauthorized entry to Resident #1's private room. The substantiation status is not stated.
Findings
The Licensing Program Analyst was made aware of the incident during an unrelated visit and observed law enforcement arriving to take a report. At the time of the visit, no written report of the incident had been received, and the investigation was to be continued at a later date.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Bradlee Foerschner | Executive Director | Met with Licensing Program Analyst during the incident visit and participated in entrance and exit interviews. |
| Kelly Dulek | Licensing Program Analyst | Conducted the case management - incident visit and investigation. |
| Kristin Heffernan | Licensing Program Manager | Named in the report header. |
Inspection Report — Jul 8, 2022
Complaint Investigation
Date: Jul 8, 2022
Visit Reason
The unannounced Case Management – Incident visit was conducted to follow up on a self-reported incident where Resident #1 eloped from the facility’s secure memory care unit on 06/29/2022.
Complaint Details
The visit was complaint-related due to a self-reported incident of elopement by Resident #1 on 06/29/2022. Previous similar incidents occurred on 06/05/2022 and 06/07/2022. The complaint was substantiated as deficiencies were cited and civil penalties assessed.
Findings
The licensee did not comply with the requirement for care and supervision as Resident #1 left the facility unassisted, posing an immediate health and safety risk. Civil penalties of $250 were assessed and a plan of correction was required.
Citations (1)
Failure to provide adequate care and supervision as Resident #1 left the facility unassisted, posing an immediate health and safety risk.
Report Facts
Civil penalties assessed: 250
Deficiency count: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Martha Berard | Executive Director | Met with Licensing Program Analyst during the visit and involved in incident reporting and corrective actions. |
| Kelly Dulek | Licensing Program Analyst | Conducted the unannounced Case Management – Incident visit and authored the report. |
Inspection Report — Jul 8, 2022
Follow-Up
Date: Jul 8, 2022
Visit Reason
The visit was an unannounced Case Management – Incident follow-up conducted to investigate a self-reported incident on 06/29/2022 where a resident eloped from the facility’s secure memory care unit.
Findings
The facility was found to have deficiencies related to care and supervision as Resident #1 left the facility unassisted, posing an immediate health and safety risk. Civil penalties of $250 were assessed. The facility had taken corrective actions including changing door codes, providing a Wanderguard bracelet, testing exit points, and adjusting care plans and schedules.
Citations (1)
Failure to provide adequate care and supervision as Resident #1 left the facility unassisted, posing an immediate health and safety risk.
Report Facts
Civil penalty amount: 250
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted the inspection and authored the report. |
| Martha Berard | Executive Director | Met with Licensing Program Analyst during the visit and involved in incident reporting. |
Inspection Report — Jun 23, 2022
Plan of Correction
Date: Jun 23, 2022
Visit Reason
An unannounced Plan of Correction (POC) visit was conducted to follow up on deficiencies cited during a Case Management visit on 2022-06-14.
Findings
The delayed egress in the Memory Care unit was tested and found functional. The Plan of Correction was cleared during this visit. A copy of Resident #1's reappraisal was received.
Report Facts
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Martha Berard | Administrator | Met with Licensing Program Analyst during the inspection and involved in the Plan of Correction visit |
| Kelly Dulek | Licensing Program Analyst | Conducted the unannounced Plan of Correction visit |
Inspection Report — Jun 14, 2022
Complaint Investigation
Date: Jun 14, 2022
Visit Reason
The unannounced Case Management – Incident visit was conducted to follow up on two self-reported incident reports involving Resident #1 eloping from the facility's secure Memory Care unit on 06/05/2022 and 06/07/2022.
Complaint Details
The visit was complaint-related, following two self-reported incidents of Resident #1 eloping from the secure Memory Care unit. The incidents were substantiated by observations and interviews indicating safety risks.
Findings
The inspection found that the facility's delayed egress doors were functional except for one exterior gate which was bolted shut due to malfunction. Resident #1, known to be an elopement risk, was able to leave the facility unassisted twice, posing an immediate health and safety risk. Civil penalties of $500 were assessed.
Citations (2)
Failure to maintain a fire clearance as an outdoor gate with delayed egress was non-functional and bolted shut, posing an immediate safety risk to residents.
Failure to provide adequate care and supervision as Resident #1 left the facility unassisted twice, posing an immediate health and safety risk.
Report Facts
Civil penalties assessed: 500
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted the inspection and exit interview |
| Martha Berard | Executive Director | Unavailable during visit but named as Administrator |
| Kailey Vanderwall | Business Office Director | Met with Licensing Program Analyst during the visit and participated in exit interview |
Inspection Report — Jun 14, 2022
Follow-Up
Date: Jun 14, 2022
Visit Reason
Unannounced Case Management – Incident visit to follow up on two self-reported incident reports involving Resident #1 eloping from the facility's secure Memory Care unit on 06/05/2022 and 06/07/2022.
Findings
The inspection found that all interior delayed egress alarms were functional, but one exterior gate with delayed egress was bolted shut due to prior malfunction, posing an immediate safety risk. Resident #1, known to be an elopement risk, left the facility unassisted twice, indicating noncompliance with care and supervision requirements.
Citations (2)
An outdoor gate with delayed egress was non-functional and was subsequently bolted shut, posing an immediate safety risk to residents.
Resident #1 left the facility unassisted twice, posing an immediate health and safety risk to persons in care.
Report Facts
Civil penalties assessed: 500
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted the unannounced Case Management – Incident visit and authored the report. |
| Martha Berard | Administrator | Facility Administrator mentioned as unavailable during the visit. |
| Kailey Vanderwall | Business Office Director | Met with Licensing Program Analyst during the visit and provided information. |
Inspection Report — Apr 6, 2022
Date: Apr 6, 2022
Visit Reason
The visit was an unannounced Case Management – Incident inspection conducted to follow up on a self-reported incident involving two facility residents that occurred on 2022-03-31, which was verbally reported on 2022-04-01 and followed by a written report on 2022-04-05.
Findings
During the visit, no immediate health and safety concerns were observed. The Licensing Program Analyst determined that further investigation is needed and will return at a later date to continue the investigation.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Martha Berard | Administrator | Reported the incident and participated in the entrance and exit interviews. |
| Kelly Dulek | Licensing Program Analyst | Conducted the unannounced Case Management – Incident visit and interviews. |
| Kailey Vanderwall | Business Office Director | Accompanied the Licensing Program Analyst during the facility tour. |
Inspection Report — Mar 18, 2022
Date: Mar 18, 2022
Visit Reason
The inspection visit was a case management-deficiencies visit conducted to investigate compliance related to incident reporting, specifically regarding timely submission of COVID positive case reports.
Findings
The facility was found deficient for failing to submit five incident reports of COVID positive cases within the required 24-hour timeframe, posing an immediate health and safety risk to residents.
Citations (1)
Failure to submit incident reports of COVID positive cases within 24 hours as required by CCR 87211(a)(2).
Report Facts
Incident reports late: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kailey Vanderwall | Business Office Director | Met with Licensing Program Analyst and DOJ agents during the inspection. |
| Kelly Dulek | Licensing Program Analyst | Conducted the case management-deficiencies visit and cited the deficiency. |
| Martha Berard | Administrator | Spoke with Licensing Program Analyst regarding COVID positive report submissions. |
| Alvin Hernandez | Department of Justice Special Agent | Participated in the inspection visit. |
| Julio Roman | Department of Justice Special Agent | Participated in the inspection visit. |
Inspection Report — Mar 18, 2022
Complaint Investigation
Date: Mar 18, 2022
Visit Reason
The visit was a case management-deficiencies inspection conducted due to deficiencies related to reporting COVID positive cases late.
Complaint Details
The visit was complaint-related due to late submission of COVID positive incident reports. The deficiency was substantiated as the facility submitted 5 incident reports past the 24-hour required timeframe.
Findings
The facility failed to submit five incident reports of COVID positive cases within the required 24-hour timeframe, posing an immediate health and safety risk to residents.
Citations (1)
Failure to report epidemic outbreaks such as COVID positive cases within 24 hours to the licensing agency and local health officer as required by Title 22 CA Code of Regulations 87211(a).
Report Facts
Incident reports late: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted the case management-deficiencies visit and authored the report. |
| Kailey Vanderwall | Business Office Director | Met with the Licensing Program Analyst and DOJ agents during the inspection. |
| Martha Berard | Administrator | Facility administrator who was reminded about COVID reporting requirements. |
Inspection Report — Nov 15, 2021
Complaint Investigation
Date: Nov 15, 2021
Visit Reason
The visit was a Case Management - Incident investigation triggered by two elopement incidents involving Resident #1, a Memory Care resident, who left the facility unsupervised on two occasions.
Complaint Details
The complaint involved two elopement incidents by Resident #1 on 10/28/2021 and 11/02/2021. The facility took corrective actions including door repair, delayed egress testing, Wander Guard implementation, 1:1 caregiver assignment, staff retraining, and window security improvements. Further follow-up is needed.
Findings
The facility identified and repaired a faulty door latch after the first elopement and implemented delayed egress and Wander Guard for the resident. After the second elopement through a window, the facility initiated a 1:1 private caregiver, retrained staff on elopement procedures, and enhanced window security and surveillance.
Report Facts
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Martha Berard | Executive Director | Met with Licensing Program Analyst during the visit and reported incidents |
| Kelly Dulek | Licensing Program Analyst | Conducted the Case Management - Incident visit |
Inspection Report — Sep 14, 2021
Original Licensing
Date: Sep 14, 2021
Visit Reason
The inspection was an announced pre-licensing visit for a change of ownership application, with the facility name remaining the same. The visit included inspection of fire safety, personal accommodations and services, medication procedures, and food service.
Findings
The facility was found to be generally clean and in good condition with no obstructions or tripping hazards. Fire safety systems were operational, though fire extinguishers last serviced in 12/2019 require servicing or replacement. Water temperature testing revealed temperatures outside the required range. Some faucets require repair or replacement. The facility has an approved Hospice Waiver and is limited to eight bedridden residents.
Citations (3)
Hot water temperature in all rooms must be within the required range of 105 to 120 degrees Fahrenheit
Fire extinguishers last serviced in 12/2019 must be serviced or replaced
Faucets in room 134 and 135 must be replaced or repaired
Report Facts
Bedridden resident limit: 8
Memory Care rooms: 36
Memory Care double occupancy rooms: 4
Assisted Living units: 54
Water temperature range: 110-123
Fire extinguisher last service date: 201912
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Martha Berard | Executive Director/Administrator | Met with Licensing Program Analyst during inspection and remains as Executive Director/Administrator for new facility |
| Kelly Dulek | Licensing Program Analyst | Conducted the pre-licensing inspection |
| Kristin Heffernan | Licensing Program Manager | Named in report header and narrative |
Report — October 21, 2025
October 21, 2025
Report — August 6, 2025
August 6, 2025
Report — October 11, 2024
October 11, 2024
Report — March 6, 2024
March 6, 2024
Report — October 18, 2023
October 18, 2023
Report — October 5, 2023
October 5, 2023
Report — September 22, 2023
September 22, 2023
Report — May 11, 2023
May 11, 2023
Report — October 19, 2022
October 19, 2022
Report — September 1, 2022
September 1, 2022
Report — April 6, 2022
April 6, 2022
Report — November 15, 2021
November 15, 2021
Report — September 14, 2021
September 14, 2021
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