Inspection Reports for
Pine Ridge Alzheimer’s Special Care Center

12009 E Mission Ave, Spokane Valley, WA 99206, United States, WA, 99206

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14 Reports

2022–2026

Inspection Report — Mar 12, 2026

Life Safety
Date: Mar 12, 2026

Visit Reason
The Office of the State Fire Marshal conducted a scheduled fire safety inspection at the Pine Ridge Alzheimer's Special Care Center to assess compliance with fire and life safety codes.

Findings
All cited deficiencies related to electrical hazards, fire-resistance-rated construction, sprinkler system maintenance, fire alarm testing, carbon monoxide detection, emergency lighting, spare sprinklers, and fire drills were corrected or completed. The facility was approved with no outstanding violations.

Deficiencies (13)
IFC 603.2 (2021) Abatement of unsafe conditions and electrical hazards. Conditions that constitute an electrical shock or fire hazard shall be abated.
IFC 603.2.2 (2021) Open junction boxes and open-wiring splices shall be prohibited. Approved covers shall be provided for all switch and electrical outlet boxes.
IFC 603.6 (2021) Extension cords shall not be a substitute for permanent wiring and shall be listed and labeled in accordance with UL 817. Extension cords shall not be affixed to structures or subject to damage.
IFC 701.6 (2021) The owner shall maintain an inventory of all required fire-resistance-rated construction and visually inspect and repair as needed.
IFC 705.2 (2021) Opening protectives in fire-resistance-rated assemblies and smoke barriers shall be inspected and maintained in accordance with NFPA 80 and NFPA 105.
IFC 903.5 (2021) Sprinkler systems shall be tested and maintained in accordance with Section 901.
IFC 904.13.5.2 (2021) Automatic fire-extinguishing systems shall be serviced not less frequently than every six months and after activation.
IFC 907.8 (2021) Fire alarm and detection systems shall be maintained and tested per NFPA 72 with records kept.
IFC 915.1.4 (2021) Carbon monoxide detection shall be provided in dwelling units and sleeping units with fuel-burning appliances.
IFC 915.6 (2021) WAC Carbon monoxide alarms and detection systems shall be maintained and replaced if inoperable or end-of-life.
IFC 1031.10.2 (2021) Battery-powered emergency lighting equipment shall be tested annually for not less than 90 minutes.
6.2.9 Stock of Spare Sprinklers. A supply of at least six spare sprinklers shall be maintained on the premises for prompt replacement.
Fire Drills. At least twelve planned and unannounced fire drills shall be held every year with records maintained.

Inspection Report — Nov 20, 2025

Follow-Up
Date: Nov 20, 2025

Visit Reason
This is a follow-up inspection to verify correction of previously cited deficiencies related to staff training and certification requirements.

Findings
The follow-up inspection found no deficiencies, indicating that previously cited issues related to orientation training, dementia specialty training, and home care aide certification were corrected.

Deficiencies (1)
WAC 388-112A-0200 What is orientation training, who should complete it, and when should it be completed? There are two types of orientation training: Facility orientation training and long-term care worker orientation training. The facility failed to ensure training requirements were met for dementia specialty training for 3 of 5 staff and other training requirements for home care aides.

Inspection Report — Oct 2, 2025

Complaint Investigation
Date: Oct 2, 2025

Visit Reason
The inspection was conducted as an unannounced complaint investigation triggered by allegations including resident falls, bruising of unknown origin, inadequate showers, missing clothes, and medication not given at the correct time.

Complaint Details
The complaint investigation referenced complaint numbers 195327 and 194809. Allegations included resident falls, bruising, inadequate showers, missing clothes, and medication timing issues. Only the allegation regarding falls was substantiated with citations issued. Other allegations were found unsubstantiated with no failed facility practices identified.
Findings
The investigation found one failed provider practice related to the failure to document fall prevention interventions in negotiated service agreements for residents at risk of falls. Other allegations such as bruising, shower assistance, missing clothes, and medication timing were not substantiated. The facility was cited for the fall prevention documentation deficiency.

Deficiencies (1)
WAC 388-78A-2140 Negotiated service agreement contents. The facility failed to document interventions to prevent falls for residents identified as at risk for falls in the negotiated service agreements for 2 residents. This placed residents at risk of falls, injury, hospital visits, and decreased quality of life.
Report Facts
Total residents: 46 Resident sample size: 4 Falls for Resident 1: 2

Inspection Report — Sep 25, 2025

Enforcement
Date: Sep 25, 2025

Visit Reason
The Department of Social and Health Services conducted a follow-up visit to impose a civil fine based on uncorrected deficiencies related to staff training and certification at the assisted living facility.

Findings
The facility failed to ensure dementia specialty training and home care aide certification were completed by required staff members. This uncorrected deficiency placed residents at risk and resulted in a $400 civil fine.

Deficiencies (2)
WAC 388-112A-0200 (1) What is orientation training, who should complete it, and when should it be completed? The licensee failed to ensure dementia specialty training was completed by one staff member and that required home care aide certification training was obtained by two staff members.
WAC 388-78A-2474 (1)(2)(a)(b)(c)(e)(4) Training and home care aide certification requirements. The licensee failed to ensure dementia specialty training was completed by one staff member and that 70-hour basic training and active certification were obtained by two staff members.
Report Facts
Civil fine amount: 400 Number of staff missing dementia specialty training: 1 Number of staff missing home care aide certification: 2

Inspection Report — Sep 16, 2025

Complaint Investigation
Date: Sep 16, 2025

Visit Reason
The inspection was conducted as a complaint investigation based on multiple allegations including ignored resident call lights, lack of resident supplies, insufficient nursing staff, and other concerns regarding resident care and facility management.

Complaint Details
The complaint investigation addressed 10 allegations including ignored call lights, lack of supplies, insufficient staffing, and documentation issues. Most allegations were unsubstantiated except for failure to provide gloves and training deficiencies, which resulted in citations.
Findings
The investigation found no failed facility practice for most allegations except for failure to provide necessary gloves in resident rooms and supply closets, violating WAC 388-78A-2610(2)(c)(ii). The facility was cited for failed provider practice related to training and certification requirements. Other allegations were unsubstantiated with no failed practices identified.

Deficiencies (2)
WAC 388-78A-2610 Infection control. The facility failed to ensure personal protective equipment, specifically gloves, was readily available inside residents' rooms or closets for 4 of 7 staff, placing residents and staff at risk for infection.
WAC 388-78A-2474 Training and home care aide certification requirements. The facility was cited for missing valid credentials for one staff member and missing dementia specialty trainings for two staff members.
Report Facts
Total residents: 45 Resident sample size: 3

Inspection Report — Sep 12, 2025

Follow-Up
Date: Sep 12, 2025

Visit Reason
Follow-up inspection to verify correction of previously cited deficiencies related to negotiated service agreements and bathing assistance.

Findings
The follow-up inspection on 09/12/2025 found no deficiencies and confirmed that previously cited deficiencies related to failure to provide bathing assistance as agreed upon in negotiated service agreements were corrected.

Deficiencies (1)
WAC 388-78A-2160 Implementation of negotiated service agreement. The assisted living facility must provide the care and services as agreed upon in the negotiated service agreement to each resident unless a deviation from the negotiated service agreement is mutually agreed upon between the assisted living facility and the resident or the resident's representative at the time the care or services are scheduled.
Report Facts
Resident sample size: 6 Resident sample size: 9 Resident sample size: 4 Total residents: 52

Inspection Report — Jul 17, 2025

Enforcement
Date: Jul 17, 2025

Visit Reason
The Department of Social and Health Services conducted a follow-up visit to impose a civil fine based on a previously cited violation related to failure to provide agreed bathing assistance to residents.

Findings
The licensee failed to provide bathing assistance as agreed upon in the negotiated service agreement for six residents, resulting in unmet hygiene care needs and placing residents at risk. This deficiency was uncorrected and recurring from previous citations, leading to a $1,000 civil fine.

Deficiencies (1)
WAC 388-78A-2160 Implementation of negotiated service agreement. The licensee failed to provide bathing assistance as agreed upon in the negotiated service agreement for six residents, resulting in lack of hygiene care and risk to residents.
Report Facts
Civil fine amount: 1000 Residents affected: 6

Inspection Report — May 15, 2025

Enforcement
Date: May 15, 2025

Visit Reason
The Department of Social and Health Services conducted a follow-up visit to the assisted living facility to address previously cited deficiencies and enforce compliance, resulting in the imposition of a civil fine.

Findings
The facility was fined $500 for failing to provide bathing assistance as agreed upon in the negotiated service agreement for nine residents. This deficiency was uncorrected from a prior citation and is recurring.

Deficiencies (1)
WAC 388-78A-2160 Implementation of negotiated service agreement. The licensee failed to provide bathing assistance as agreed upon in the negotiated service agreement for nine residents, resulting in lack of hygiene care and risk to residents' quality of life.
Report Facts
Civil fine amount: 500 Number of residents affected: 9

Inspection Report — Dec 2, 2024

Life Safety
Date: Dec 2, 2024

Visit Reason
The Office of the State Fire Marshal conducted a scheduled fire safety inspection at the Pine Ridge Alzheimer's Special Care Center.

Findings
All inspected fire safety and maintenance requirements were found to be completed or corrected. The facility was approved with no outstanding violations.

Deficiencies (9)
IFC 603.2.2 (2021) - Open junction boxes and open-wiring splices are prohibited. Approved covers must be provided for all switch and electrical outlet boxes.
IFC 701.6 (2021) - The owner must maintain an inventory of all required fire-resistance-rated construction and ensure proper inspection and repair of such elements.
IFC 903.5 (2021) - Sprinkler systems must be tested and maintained per Section 901. Documentation of UL testing and NFPA 25 backflow preventor testing must be available.
IFC 906.2 (2021) - Portable fire extinguishers must be selected, installed, and maintained according to NFPA 10 and related exceptions.
IFC 907.8 (2021) - Maintenance and testing schedules for fire alarm and fire detection systems must comply with Sections 907.8.1 through 907.8.5 and NFPA 72, with records maintained.
IFC 915.6 (2021) WAC - Carbon monoxide alarms and detection systems must be maintained and replaced if inoperable or producing end-of-life signals.
IFC 5303.5 (2021) - Compressed gas containers and systems must be secured against accidental dislodgement and unauthorized access.
NFPA 80 - Fire door assemblies must be inspected and tested annually, with records maintained including inspection dates, personnel, and deficiencies.
NFPA 80 - Fire drills must be conducted at least twelve times annually, including quarterly drills on each shift for certain occupancy groups, with detailed records maintained.

Inspection Report — Jun 13, 2023

Enforcement
Date: Jun 13, 2023

Visit Reason
The Department of Social and Health Services conducted a Complaint Investigation at Pine Ridge Alzheimer's Special Care Center due to allegations of abuse and neglect.

Complaint Details
The complaint investigation found that the licensee failed to report abuse and failed to protect residents from physical and verbal abuse. Both deficiencies were recurring from a previous citation on February 23, 2023.
Findings
The investigation found recurring deficiencies related to failure to report abuse and neglect and failure to ensure residents were free from physical and verbal abuse. Civil fines totaling $800 were imposed based on these violations.

Deficiencies (2)
WAC 388-78A-2630 (1)(a) Reporting abuse and neglect. The licensee failed to immediately report allegations of verbal and physical abuse to the Complaint Resolution Unit for two residents, preventing timely investigation and placing residents at risk.
WAC 388-78A-2660 (7) Resident rights. The licensee failed to ensure residents were free from physical and verbal abuse for two residents, resulting in abuse and risk of psychological trauma and decreased quality of life.
Report Facts
Civil fines total: 800 Civil fine: 300 Civil fine: 500 Number of residents affected: 2

Inspection Report — May 17, 2023

Complaint Investigation
Date: May 17, 2023

Visit Reason
The inspection was conducted as a complaint investigation regarding allegations of staff to resident abuse at Pine Ridge Alzheimer's Special Care Center.

Complaint Details
The complaint investigation involved allegations of staff to resident abuse. The investigation confirmed that agency staff failed to report witnessed physical and verbal abuse incidents involving two residents. The facility was cited for failure to report and failure to protect residents from abuse. The deficiencies were recurring from a prior citation.
Findings
The investigation found that the facility failed to immediately report allegations of verbal and physical abuse involving two residents, violating reporting and resident rights regulations. Citations were written for these deficiencies, which were recurring from a previous citation.

Deficiencies (2)
WAC 388-78A-2630 Reporting abuse and neglect. The facility failed to immediately report allegations of verbal and physical abuse involving two residents to the Complaint Resolution Unit, placing residents at risk.
WAC 388-78A-2660 Resident rights. The facility failed to ensure residents were free from physical and verbal abuse for two residents, resulting in psychological trauma and decreased quality of life.
Report Facts
Total residents: 45 Resident sample size: 4

Inspection Report — May 11, 2023

Follow-Up
Date: May 11, 2023

Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies.

Complaint Details
The document references multiple complaint investigations including allegations of unlicensed staff employment, abuse, neglect, bruising of unknown origin, and failure to complete assessments and investigations. Several failed provider practices were identified and citations written under various WAC codes including WAC 388-78A-2450, 2660, 2630, 2371, and others. The facility failed to ensure proper staff credentials, failed to prevent abuse and neglect, failed to report injuries, and failed to maintain proper assessments and infection control.
Findings
The follow-up inspection found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previously cited deficiencies were corrected.

Deficiencies (1)
WAC 388-78A-2710 Disclosure of services. The facility failed to notify residents and representatives of a decrease in nursing services for 21 of 49 residents, resulting in lack of knowledge of the decrease. This deficiency was previously cited and remained uncorrected at the time of inspection.
Report Facts
Total residents: 54 Resident sample size: 11 Residents affected by disclosure deficiency: 21 Nursing hours previously provided: 32 Nursing hours currently provided: 8 Residents at risk due to failure to complete assessments: 2 Residents at risk due to failure to implement service agreements: 4 Residents at risk due to failure to document investigations: 3 Residents at risk due to failure to provide care: 54 Residents at risk due to infection control failures: 54 Residents at risk due to failure to provide care in a manner respecting rights: 54 Residents at risk due to locked rooms: 54

Inspection Report — Apr 25, 2023

Enforcement
Date: Apr 25, 2023

Visit Reason
The Department of Social and Health Services conducted a follow-up visit to the assisted living facility to address previously cited deficiencies and enforce compliance, resulting in the imposition of a civil fine.

Findings
The licensee failed to notify residents and representatives of a decrease in nursing services for twenty-one residents. This deficiency was uncorrected from a prior citation and resulted in a $300 civil fine.

Deficiencies (1)
WAC 388-78A-2710 (2)(3)(a) Disclosure of services. The licensee failed to notify residents and representatives of a decrease in care and services for twenty-one residents receiving nursing services. This deficiency was uncorrected from a previous citation.
Report Facts
Civil fine amount: 300 Residents affected: 21

Inspection Report — Dec 28, 2022

Life Safety
Date: Dec 28, 2022

Visit Reason
The Office of the State Fire Marshal conducted a scheduled fire safety inspection at the Pine Ridge Alzheimer's Special Care Center.

Findings
The inspection found several documentation deficiencies related to annual fire safety tests and drills, all of which were corrected with reports provided. The facility was unable to locate documentation for one April day shift fire drill, but a document was subsequently provided. The overall approval status is Approved.

Deficiencies (5)
IFC 701.6 2018 WAC 51-54A - Facility was unable to provide documentation that the annual fire wall inspection has been completed. Completed report was provided.
IFC 903.5 2009, 2012, 2015, 2018 - Facility was unable to provide documentation for the annual backflow forward flow test in accordance with NFPA 25. Backflow test had failed but corrected document was provided.
IFC 907.8 2018 - Facility was unable to provide documentation for the annual fire alarm system testing. Annual fire alarm system testing was completed and document provided.
IFC 1031.10.2 2018 - Facility was unable to provide documentation for the annual 90 minute power test for the emergency lights. Testing was completed and report provided.
Fire Drills - Facility was unable to locate documents for April day shift fire drill. Document was provided.

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