Inspection Reports for
Riley’s Grove Assisted Living & Memory Care
9481 Pentatech Dr, Zeeland, MI 49464, United States, MI, 49464
Back to Facility Profile6 Reports
Inspection Report — Jul 7, 2026
Complaint Investigation
Date: Jul 7, 2026
Visit Reason
Investigation of a complaint received on 2026-07-01 about Resident A's choking incident and follow-up care.
Complaint Details
Resident A had an improper managed choking incident: not established. The facility did not follow physician orders after the incident: established. Additional findings: not established.
Findings
One rule violation was established for failure to follow physician orders regarding vital signs monitoring after the incident. The allegation of improper management of the choking incident was not established.
Deficiencies (1)
R 325.1932 Resident Medications: the facility did not follow physician orders and obtain all requested vital signs for five days after the incident.
Report Facts
Corrective action plan due: 15
Inspection Report — Jun 2, 2026
Complaint Investigation
Date: Jun 2, 2026
Visit Reason
Investigation of a complaint received on 2026-06-01 about potential violations of Homes for the Aged rules and regulations.
Complaint Details
Resident A developed a decubitus ulcer: not established. Staff leave pills in medication carts: not established. Residents are served spoiled food and milk: established. Chemicals such as soap are not stored safely in the memory care unit: established.
Findings
Two rule violations were established related to food storage and hazardous chemical storage; two other allegations were not substantiated.
Deficiencies (2)
R 325.1976 Kitchen and dietary: food items in the main kitchen and memory care unit refrigerator were not labeled with the appropriate open date, making it unclear if they were handled, stored, prepared, and served safely for human consumption.
R 325.1979 General maintenance and storage: hazardous and toxic materials, including diffuser oils and knives, were found unsecured in the memory care unit, presenting a risk of harm to residents with impaired cognition or function. Repeat violation.
Report Facts
Corrective action plan due: 15
Inspection Report — Apr 8, 2026
Complaint Investigation
Date: Apr 8, 2026
Visit Reason
Investigation of a complaint received on 2026-03-31 about call lights not answered, resident abuse and neglect, insufficient staff, and medication management.
Complaint Details
Call lights are not answered: established. Residents are abused and neglected: not established. Facility has insufficient staff: not established. Medications are left out and medication carts are unlocked: established. Additional findings: established.
Findings
Four violations were established related to call light response times, unsafe medication storage, and medication administration documentation. Two allegations of abuse and neglect and insufficient staff were not established.
Deficiencies (4)
R 325.1921 Governing bodies, administrators, and supervisors: residents experienced call light response times averaging 17-19 minutes, resulting in delayed assistance with toileting and dressing.
R 325.1979 General maintenance and storage: prescription eye drops were not stored in a safe manner as they were placed in Resident G’s room refrigerator.
R 325.1932 Resident medications: multiple instances were found where residents did not receive medications as prescribed due to medication unavailability or delivery delays.
R 325.1932 Resident medications: staff did not appropriately document medication administration on Resident G’s medication administration record.
Report Facts
Corrective action plan due: 15
Inspection Report — Feb 10, 2026
Renewal
Date: Feb 10, 2026
Visit Reason
Renewal inspection of the adult foster care family home license.
Findings
The home was found in non-compliance with 4 rules; a written corrective action plan was required before the license is renewed.
Deficiencies (4)
R 325.1913 Licenses and permits; general provisions: the applicant or authorized representative did not provide written notice within 5 business days that the appointment of administrator had changed in August 2025.
R 325.1923 Employee's health: one employee’s tuberculosis screening was completed outside of the 10 days of hire.
R 325.1975 Laundry and linen requirements: clean linens were stored with other miscellaneous items and soiled linens were not stored separately, posing a risk for cross-contamination.
R 325.1979 General maintenance and storage: hazardous and toxic chemicals were found unsecured under the sink and in an unlocked wall closet, accessible to residents with impaired cognition.
Report Facts
Corrective action plan due: 15
Inspection Report — May 23, 2024
Renewal
Date: May 23, 2024
Visit Reason
Renewal inspection of the adult foster care family home license.
Findings
The home was found in non-compliance with 3 rules; a written corrective action plan was required before the license is renewed.
Deficiencies (3)
R 325.1975 Laundry and linen requirements: soiled linen and clean linen were stored in the same laundry closet, posing a risk for cross contamination.
R 325.1976 Kitchen and dietary: multiple food items in refrigerators and dry storage were not dated or labeled with the open date, making safety for consumption undeterminable.
R 325.1979 General maintenance and storage: industrial cleaning materials were unsecured and easily accessible in common areas, posing a risk to residents with impaired cognition.
Report Facts
Corrective action plan due: 15
Inspection Report — Nov 16, 2020
Original Licensing
Date: Nov 16, 2020
Visit Reason
Original license application for an adult foster care facility.
Findings
The study determined substantial compliance with applicable licensing statutes and administrative rules.
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