Inspection Reports for
Senior Living Community for the Eastern Star in Ca
16850 E. BASTANCHURY ROAD, YORBA LINDA, CA, 92886
Back to Facility ProfileDeficiencies (last 6 years)
Deficiencies (over 6 years)
0.7 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
83% better than California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Occupancy
Latest occupancy rate
39% occupied
Based on a March 2026 inspection.
This facility has shown a decline in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Complaint Investigation
Census: 30
Capacity: 76
Deficiencies: 0
Date: Mar 2, 2026
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations that staff overmedicated a resident and threatened a resident.
Complaint Details
The complaint investigation was initiated based on allegations received on 2026-02-25. The overmedication allegation was found to be unfounded, meaning it was false or without reasonable basis. The threat allegation was unsubstantiated, meaning there was not enough evidence to prove it occurred.
Findings
The investigation found the allegation of overmedication to be unfounded as medication administration records showed medications were given as prescribed. The allegation of staff threatening a resident was deemed unsubstantiated due to insufficient evidence to prove the violation occurred.
Report Facts
Facility Capacity: 76
Resident Census: 30
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kimberly Lyman | Licensing Program Analyst | Conducted the complaint investigation visit |
| Kat Farris | Administrator | Facility administrator present during the investigation |
Inspection Report
Annual Inspection
Census: 32
Capacity: 76
Deficiencies: 0
Date: Dec 18, 2025
Visit Reason
The inspection was an unannounced required 1-Year annual visit conducted using the CARE Inspection Tool to evaluate compliance with licensing requirements.
Findings
The facility was found to be sanitary, appropriately furnished, and compliant with licensing requirements. No deficiencies were cited during the visit.
Report Facts
Resident files audited: 8
Staff files audited: 7
Staff interviews conducted: 5
Resident interviews conducted: 7
Fire extinguishers: 29
Emergency food supply: 2
Emergency food supply: 7
PPE supply: 30
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kat Farris | Executive Director | Met with Licensing Program Analyst during inspection and received report |
| Edward Kim | Licensing Program Analyst | Conducted the inspection visit |
| Lourdes Montoya | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Annual Inspection
Census: 29
Capacity: 76
Deficiencies: 0
Date: Dec 6, 2024
Visit Reason
The inspection was an unannounced required 1-Year annual visit to evaluate the facility's compliance using the CARE Inspection Tool.
Findings
The facility was found to be sanitary, appropriately furnished, and in compliance with regulations. No deficiencies were cited during the visit.
Report Facts
Fire extinguishers: 29
Resident files audited: 10
Staff files audited: 10
Staff interviews conducted: 1
Resident interviews conducted: 7
PPE supply: 30
Food supply: 2
Food supply: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kat Farris | Executive Director | Met with Licensing Program Analyst during inspection and received report copy. |
| Edward Kim | Licensing Program Analyst | Conducted the inspection and audit. |
| Lourdes Montoya | Supervisor | Supervisor overseeing the licensing evaluation. |
Inspection Report
Follow-Up
Census: 32
Capacity: 76
Deficiencies: 0
Date: Sep 27, 2024
Visit Reason
The visit was an unannounced Case Management follow-up on a Report of Suspected Dependent Adult/Elder Abuse received on September 20, 2024, regarding an incident of rough handling of Resident #1 during transfers.
Complaint Details
The visit was complaint-related, following up on a Report of Suspected Dependent Adult/Elder Abuse. The allegation was not substantiated based on observations and interviews.
Findings
No signs of injury were observed on Resident #1, and interviews with residents and staff did not corroborate the alleged incident. The facility was found to be safe, well-maintained, and residents appeared clean and well-groomed. No deficiencies were cited during this visit.
Report Facts
Resident interviews conducted: 4
Staff interviews conducted: 5
Staff present: 21
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kat Farris | Executive Director | Met with Licensing Program Analyst during the inspection and named in the report. |
| Edward Kim | Licensing Program Analyst | Conducted the inspection and authored the report. |
Inspection Report
Complaint Investigation
Census: 30
Capacity: 76
Deficiencies: 0
Date: Apr 8, 2024
Visit Reason
The visit was an unannounced case management follow-up on an incident report regarding alleged rough and unprofessional behavior by a registry caregiver toward a resident.
Complaint Details
The complaint involved an allegation that a registry caregiver was rough and unprofessional with a resident. The resident and caregiver denied abuse, and the resident felt safe at the facility. The physician's x-ray showed no fracture or dislocation.
Findings
The investigation found no evidence of abuse or harm by the caregiver. Bruising on the resident's arm was attributed to a fall in the shower. No further action was required.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kimberly Lyman | Licensing Program Analyst | Conducted the unannounced case management visit and investigation. |
| Kat Farris | Administrator/Director | Facility representative met during the inspection. |
Inspection Report
Census: 28
Capacity: 76
Deficiencies: 0
Date: Feb 29, 2024
Visit Reason
Licensing Program Analyst Claudia Gutierrez made an unannounced case management visit to follow up on an incident report regarding a missed medication dose by a resident.
Findings
The investigation found that the missed medication dose was due to the pharmacy not delivering the medication. The facility submitted an emergency request and resumed medication administration without further incidents. No deficiencies were cited.
Report Facts
Medication missed dates: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kat Farris | Executive Director | Met with Licensing Program Analyst during visit and involved in incident discussion |
| Lida Spicer | Director of Wellness | Provided explanation for missed medication dose |
| Claudia Gutierrez | Licensing Program Analyst | Conducted the unannounced case management visit |
Inspection Report
Plan of Correction
Census: 29
Capacity: 76
Deficiencies: 1
Date: Feb 8, 2024
Visit Reason
The visit was an unannounced Plan of Correction (POC) inspection to verify correction of deficiencies cited on 2023-12-05.
Findings
The deficiency related to Title 22 Regulation 87412(c) concerning Personnel Records was cleared. The licensee provided proof of annual training and complied with the terms of the Plan of Correction.
Deficiencies (1)
Title 22 Regulation 87412(c) deficiency pertaining to Personnel Records has been cleared. Licensee provided proof of annual training and compliance with the Plan of Correction.
Inspection Report
Follow-Up
Census: 29
Capacity: 76
Deficiencies: 1
Date: Feb 8, 2024
Visit Reason
The visit was an unannounced case management follow-up on an incident report received by the department regarding improper insertion of a diabetic sensor by unskilled staff.
Complaint Details
The visit was triggered by an incident report alleging improper insertion of a diabetic sensor by unskilled staff. The allegation was substantiated as the Activities Assistant inserted the sensor.
Findings
The facility failed to ensure glucose testing was performed by an appropriately skilled professional. An Activities Assistant inserted a diabetic sensor into a resident's arm, posing an immediate health and safety risk.
Deficiencies (1)
CCR 87628(a): The licensee failed to ensure glucose testing is performed by an appropriately skilled professional. An Activities Assistant inserted a diabetic sensor into a resident's arm, posing an immediate health and safety risk.
Report Facts
Census: 29
Total Capacity: 76
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kimberly Lyman | Licensing Program Analyst | Conducted the unannounced case management visit and authored the report |
| Kat Farris | Administrator | Facility administrator who was met during the visit and discussed the report |
Inspection Report
Complaint Investigation
Census: 29
Capacity: 76
Deficiencies: 0
Date: Jan 24, 2024
Visit Reason
The visit was an unannounced complaint investigation regarding allegations that residents' medication was being mishandled.
Complaint Details
The complaint alleged mishandling of residents' medication. The investigation included interviews and review of Medication Administration Records for resident R1 from December 2020 to March 2022. The allegation was found unsubstantiated.
Findings
The investigation found that all medications dispensed had corresponding physician orders as required by Title 22 Regulations. The allegation was unsubstantiated due to lack of preponderance of evidence, with medication discontinuation requests properly implemented and confirmed by medical records and pharmacy invoices.
Report Facts
Facility Capacity: 76
Resident Census: 29
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kevin Saborit-Guasch | Licensing Program Analyst | Conducted the complaint investigation visit and authored the report |
| Jo Dee Gibson | Administrator | Facility administrator named in the report |
Inspection Report
Complaint Investigation
Census: 29
Capacity: 76
Deficiencies: 0
Date: Jan 24, 2024
Visit Reason
The visit was an unannounced complaint investigation conducted to deliver findings related to allegations of unexplained injuries, delayed medical attention, pressure injuries, and failure to notify responsible parties at the facility.
Complaint Details
The complaint investigation was triggered by allegations that a resident sustained unexplained injuries, the facility did not seek timely medical attention, the resident sustained a pressure injury, and staff did not notify the responsible party of an incident. All allegations were found to be unsubstantiated or unfounded.
Findings
The investigation found the allegations to be unsubstantiated based on hospital records, staff interviews, signed testimonies, and resident records. No evidence supported unexplained injuries, delayed medical attention, pressure injuries, or failure to notify responsible parties.
Report Facts
Facility Capacity: 76
Resident Census: 29
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kevin Saborit-Guasch | Licensing Program Analyst | Conducted the complaint investigation and follow-up visit |
| Jo Dee Gibson | Administrator | Facility administrator mentioned in the report |
| Lida Spicer | Wellness Director | Met with during the investigation and interviewed |
| Kat Farris | Executive Director | Met with during the investigation and interviewed |
| Kathrina Chin | Licensing Program Analyst | Conducted the initial complaint investigation |
| Sheila Santos | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Complaint Investigation
Census: 26
Capacity: 76
Deficiencies: 1
Date: Dec 5, 2023
Visit Reason
The visit was an unannounced complaint investigation conducted in response to multiple allegations including unsafe environment, inadequate staffing, improper communication, and inadequate staff training.
Complaint Details
The complaint investigation was unannounced and addressed allegations including unsafe environment, retaining residents needing higher care, inadequate night staffing, poor communication, failure to ensure therapy, restrictions on resident activities, improper representation at meetings, unqualified administrator, and inadequate staff training. Most allegations were unsubstantiated except for inadequate staff training which was substantiated.
Findings
The investigation found most allegations unsubstantiated except for the allegation that staff were not adequately trained. Eight out of eight staff lacked proof of required annual training hours and topics. Other allegations regarding safety, staffing, communication, and resident care were found unsubstantiated.
Deficiencies (1)
CCR 87412(c): Licensees shall maintain in personnel records verification of required staff training and orientation. Eight out of eight staff do not have proof of required training, posing a potential health and safety risk to residents.
Report Facts
Capacity: 76
Census: 26
Staff training records reviewed: 8
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kimberly Lyman | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Kat Farris | Administrator | Facility administrator named in the report |
Inspection Report
Complaint Investigation
Census: 26
Capacity: 76
Deficiencies: 1
Date: May 15, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations that staff are mismanaging residents' medications and that due to language barriers staff cannot communicate with residents.
Complaint Details
The complaint investigation was substantiated for medication mismanagement and unfounded for communication barrier allegations.
Findings
The investigation substantiated the allegation of medication mismanagement, finding missed medication administration and documentation errors for Resident 1. The allegation regarding communication barriers due to language was found to be unfounded after interviews with staff and residents.
Deficiencies (1)
CCR 87464(f)(4): Licensee failed to ensure residents are provided assistance with medication. Staff did not administer Resident 1's prescribed Ocusoft Lid Scrub on several occasions, posing a potential health and safety risk.
Report Facts
Capacity: 76
Census: 26
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kimberly Lyman | Licensing Program Analyst | Conducted the complaint investigation |
| Kat Farris | Executive Director | Facility representative who granted entry and participated in the investigation |
| Linda Lida Spicer | Wellness Director | Present during the investigation |
Inspection Report
Annual Inspection
Census: 31
Capacity: 76
Deficiencies: 0
Date: Oct 28, 2022
Visit Reason
Licensing Program Analyst Edward Tapia conducted an unannounced required annual inspection at the facility to evaluate compliance with licensing requirements.
Findings
The facility was found to be in good repair with no deficiencies noted. Observations included resident rooms, common areas, kitchen, and safety equipment. COVID-19 mitigation and emergency disaster plans were reviewed and found adequate.
Report Facts
Hospice waiver capacity: 5
Hot water temperature range: 110.6
Hot water temperature range: 119.3
Fire alarm and carbon monoxide alarm test date: Aug 5, 2022
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Letty Schleicher | Director of Human Resources | Met during inspection and exit interview |
| Edward Tapia | Licensing Program Analyst | Conducted the inspection |
Inspection Report
Follow-Up
Census: 42
Capacity: 76
Deficiencies: 0
Date: Jun 1, 2022
Visit Reason
Unannounced site visit as a follow-up to a case management incident involving a resident leaving the facility premises without informing staff.
Findings
No deficiencies were cited during this review. The resident involved did not exhibit wandering behavior or confusion, and a wander guard was placed on the resident's scooter.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jo Dee Gibson | Executive Director | Spoke with Licensing Program Analyst regarding the incident. |
| Lida Spicer | LVN | Provided information about the resident and the placement of a wander guard. |
| Kathrina Chin | Licensing Program Analyst | Conducted the unannounced site visit and evaluation. |
Inspection Report
Annual Inspection
Census: 36
Capacity: 76
Deficiencies: 0
Date: Dec 21, 2021
Visit Reason
Licensing Program Analyst conducted an unannounced visit for the purpose of conducting a required annual visit.
Findings
The facility was found to be clean, well-maintained, and compliant with regulations. No deficiencies were cited during this review.
Inspection Report
Follow-Up
Census: 34
Capacity: 76
Deficiencies: 0
Date: Nov 8, 2021
Visit Reason
The visit was an unannounced follow-up case management incident inspection related to an incident report dated 11/03/2021 concerning the death of a resident on 11/01/2021.
Findings
The inspection found no deficiencies related to the incident. The Licensing Program Analyst reviewed relevant documents and confirmed the case was closed by the Sheriff's Department and Coroner.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kathrina Chin | Licensing Program Analyst | Conducted the unannounced site visit and inspection. |
| Linda Spicer | Wellness Director | Met with the Licensing Program Analyst during the inspection. |
| Veronica Romero | LVN | Reported on resident's condition and coordinated emergency response. |
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