Inspection Reports for
Sonnet Hill Senior Living
429 Meridian Ave, San Jose, CA 95126, United States, CA, 95126
Back to Facility ProfileCitations (last 7 years)
Citations (over 7 years)
1.6 citations/year
Citations are regulatory findings recorded during state inspections.
60% better than California average
California average: 4 citations/yearCitations per year
8
6
4
2
0
Occupancy
Latest occupancy rate
61% occupied
Based on a January 2026 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Complaint Investigation
Census: 49
Capacity: 80
Citations: 0
Date: Jan 30, 2026
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2025-09-19 regarding inadequate resident care including incontinent needs, dressing assistance, eating assistance, and medication administration.
Complaint Details
The complaint alleged that facility staff were not meeting resident incontinent needs, not assisting with dressing, not providing eating assistance, and not dispensing medication as prescribed. After interviews with staff, residents, witnesses, and review of care plans and medication records, the complaint was determined to be unfounded.
Findings
The investigation found the complaint to be unfounded, meaning the allegations were false or without reasonable basis. No deficiencies were cited, and the facility staff were found to be meeting resident care needs as per interviews and record reviews.
Report Facts
Capacity: 80
Census: 49
Medication administration dates: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Marcella Tarin | Licensing Program Analyst | Conducted the complaint investigation visit |
| Jasmine Latu | Administrator | Facility administrator interviewed during investigation |
Inspection Report
Complaint Investigation
Census: 49
Capacity: 80
Citations: 1
Date: Jan 27, 2026
Visit Reason
The visit was an unannounced case management inspection to follow up on incident reports regarding multiple elopements of Resident R1 from the memory care unit.
Complaint Details
The visit was triggered by incident reports of Resident R1 eloping from the memory care unit on January 4, 2026, January 11, 2026, and January 11, 2026 (reported January 12). The complaint was substantiated with findings of inadequate supervision and procedural failures.
Findings
The investigation found that Resident R1, who has a neurocognitive disorder and wandering behaviors, eloped from the facility multiple times due to insufficient supervision and procedural lapses with elevator access. An immediate civil penalty was assessed for failure to ensure resident safety.
Citations (1)
CCR 87705(e)(5) Care of Persons with Dementia: Facility staff failed to ensure the continued safety of residents who wander away from the facility. Resident R1 eloped unassisted and was found by law enforcement, posing an immediate risk to health and safety.
Report Facts
Civil penalty amount: 500
Deficiency count: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jasmine Latu | Administrator | Named in relation to findings on elevator access procedures and facility supervision. |
| Manuel Monter | Licensing Program Analyst | Conducted the inspection and interviews. |
| Ann Lee | Former Wellness Director | Interviewed regarding Resident R1's initial assessment and wandering behaviors. |
Inspection Report
Complaint Investigation
Census: 46
Capacity: 80
Citations: 1
Date: Jan 14, 2026
Visit Reason
The visit was an unannounced case management inspection to follow up on a medication error involving Resident R1 and an incident report regarding an elopement of Resident R3.
Complaint Details
The visit was complaint-related, triggered by an incident report of a medication error on January 2, 2026, and an elopement incident on January 11, 2026. The elopement case is under review and may warrant a follow-up visit.
Findings
The inspection found that a medication error occurred on January 2, 2026, when a medtech administered Resident R2's medication to Resident R1 due to similar initials. The medtech was retrained. Additionally, an elopement incident involving Resident R3 occurred on January 11, 2026, and is under review with a possible follow-up visit planned. A Type B deficiency was cited related to personnel competency in medication administration.
Citations (1)
Facility personnel shall at all times be competent to provide the services necessary to meet resident needs. On January 2, 2026, Resident R1 was administered Resident R2’s medication, posing a potential health, safety, and personal rights risk.
Report Facts
Census: 46
Total Capacity: 80
Deficiencies cited: 1
Plan of Correction Due Date: Jan 21, 2026
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jasmine Latu | Administrator | Met with Licensing Program Analyst during inspection and provided information about medication error and staff retraining |
| Manuel Monter | Licensing Program Analyst | Conducted the unannounced case management visit and investigation |
| Romeo Manzano | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 44
Capacity: 80
Citations: 0
Date: Jan 8, 2026
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2025-06-16 alleging inadequate assistance with toileting, unclean resident rooms, unmet showering needs, and medication dispensing issues at Sonnet Hill facility.
Complaint Details
The complaint alleged that staff did not assist resident R1 with toileting needs timely, did not maintain R1's room in a clean condition, did not meet R1's showering needs, and did not dispense medication as prescribed. The investigation included interviews with 13 residents, 5 staff, and 1 witness, review of care plans, medication records, and observations. The allegations were found to be unsubstantiated.
Findings
After interviews with residents, staff, and a witness, and review of care plans and medication records, the investigation found no preponderance of evidence to substantiate the allegations. Residents and staff generally reported appropriate care, and observations confirmed clean rooms and proper medication administration.
Report Facts
Residents interviewed: 13
Staff interviewed: 5
Witnesses interviewed: 1
Resident rooms toured: 22
Medications updated: 4
Medication audit residents: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jasmine Latu | Administrator | Met with Licensing Program Analyst during the complaint investigation |
| Marcella Tarin | Licensing Program Analyst | Conducted the complaint investigation visit |
| Christine Kabariti | Supervisor | Supervisor overseeing the complaint investigation |
Inspection Report
Complaint Investigation
Census: 41
Capacity: 80
Citations: 0
Date: Nov 19, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation that staff did not notify residents and responsible parties of a possible scabies outbreak.
Complaint Details
The complaint alleged that staff did not notify residents and responsible parties of a possible scabies outbreak. The investigation found the allegation to be unfounded, meaning it was false or without reasonable basis.
Findings
The investigation found that two residents were diagnosed with scabies and quarantined, the facility notified residents and families, and there was no scabies outbreak. The allegations were determined to be unfounded with no citations issued.
Report Facts
Census: 41
Total Capacity: 80
Number of scabies positive cases: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jasmine Latu | Executive Director | Interviewed regarding resident scabies cases and notification procedures |
| Ann Lee | Health and Wellness Director | Interviewed regarding notification of family members and resident care |
| Steve Chang | Licensing Program Analyst | Conducted the complaint investigation visit |
Inspection Report
Census: 40
Capacity: 80
Citations: 0
Date: Oct 21, 2025
Visit Reason
The visit was an unannounced Case Management visit to amend the findings from unsubstantiated to unfounded for a prior complaint (26-AS-20250623094647).
Complaint Details
The visit was related to Complaint 26-AS-20250623094647, which was amended from unsubstantiated to unfounded during this visit.
Findings
No deficiencies were cited during the visit according to California Code of Regulations, Title 22. An exit interview was conducted and a signed copy of the report and amended complaint were provided.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Marcella Tarin | Licensing Program Analyst | Conducted the Case Management visit. |
| Johanna Moon | Designated Administrator | Met with Licensing Program Analyst during the visit. |
| Jasmine Latu | Administrator/Director | Facility Administrator who was out of the office during the visit. |
Inspection Report
Complaint Investigation
Census: 42
Capacity: 80
Citations: 0
Date: Sep 25, 2025
Visit Reason
The visit was an unannounced complaint investigation triggered by an allegation received on 2025-06-23 that staff were not following the universal precaution plan, specifically that the facility did not provide gowns during a viral outbreak in March 2025.
Complaint Details
The complaint alleged staff were not following the universal precaution plan and that gowns were not provided during a viral outbreak in March 2025. After investigation, including interviews with 9 staff and 7 residents, inspection of supply rooms, and review of incident reports, the complaint was found to be unfounded.
Findings
The investigation found the complaint to be unfounded. Interviews with staff and residents, inspection of PPE supplies, review of policies and incident reports showed that the facility was following infection control protocols and there was no evidence of a viral outbreak or failure to provide PPE.
Report Facts
Staff interviewed: 9
Residents interviewed: 7
PPE supply rooms inspected: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Marcella Tarin | Licensing Program Analyst | Conducted the complaint investigation visit and interviews |
| Jasmine Latu | Administrator | Facility administrator met with during investigation and interviewed |
| Jin Jackie | Supervisor | Supervisor named in report |
Inspection Report
Complaint Investigation
Capacity: 80
Citations: 1
Date: Aug 27, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit conducted to investigate allegations received on 2025-06-30 regarding improper maintenance of centrally stored medications and inaccurate medication records for residents.
Complaint Details
The complaint investigation was substantiated regarding improper maintenance of centrally stored medications and inaccurate medication records. Other allegations about insufficient staffing, lack of staff training, and failure to safeguard confidentiality were found to be unfounded.
Findings
The investigation substantiated that facility staff did not properly maintain centrally stored medications and did not maintain accurate medication records for residents, with 4 out of 4 resident records reviewed found deficient. Other allegations regarding staffing sufficiency, staff training, and confidentiality of residents' records were found to be unfounded.
Citations (1)
Facility staff did not maintain accurate medication records, such as LIC 622 Centrally Stored Medication and Destruction Record for 4 out of 4 resident records.
Report Facts
Resident records reviewed: 4
Medications not recorded accurately: 23
Facility capacity: 80
Med-Tech staff training records reviewed: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jasmine Latu | Administrator | Met with Licensing Program Analyst during inspection and discussed findings |
| Simranjit Rai | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Romeo Manzano | Supervisor | Supervisor overseeing the licensing evaluation |
Inspection Report
Capacity: 80
Citations: 0
Date: Jan 17, 2024
Visit Reason
The visit was an unannounced case management visit regarding an exception request for resident R1.
Findings
No deficiencies were cited per California Code of Regulations, Title 22. An advisory note was provided to the administrator.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jasmine Latu | Administrator | Met with Licensing Program Analyst during the visit and discussed exception request. |
| Manuel Monter | Licensing Program Analyst | Conducted the unannounced case management visit. |
| Romeo Manzano | Licensing Program Manager | Named in the report header. |
Inspection Report
Census: 35
Capacity: 80
Citations: 0
Date: Nov 28, 2023
Visit Reason
An unannounced case management - Legal/Non-compliance visit was conducted to review the facility's compliance with prior corrections and regulatory requirements.
Findings
No deficiencies were cited during the visit. The Licensing Program Analyst reviewed staff training documentation, resident files, eviction notices, and the facility's corrective action plan. Some staff training documentation was missing but plans were made to complete and submit updated training.
Report Facts
Corrections required: 7
Eviction notice days: 30
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jasmine Latu | Administrator | Met with Licensing Program Analyst during visit and named in training and compliance discussions |
| Christine Dolores | Licensing Program Analyst | Conducted the unannounced case management visit and reviewed compliance |
| Sarah Yip | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Census: 32
Capacity: 80
Citations: 0
Date: Jun 7, 2023
Visit Reason
An unannounced case management visit was conducted to review the facility's compliance with Title 22 regulations, verify corrections from a previous meeting, and assess staff training and incident reporting.
Findings
The facility was observed to be in broad compliance with regulations, with no deficiencies cited during the visit. Reviews confirmed proper admissions agreements, staff training on resident rights and eviction procedures, and compliance with medication training and incident reporting plans.
Report Facts
Corrections required: 7
Days since last LPA visit: 197
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jasmine Latu | Facility Administrator | Met with Licensing Program Analyst during visit and named in findings |
| Ryker Heberle | Licensing Program Analyst | Conducted the unannounced case management visit |
| Sarah Yip | Licensing Program Manager | Named in report header |
Inspection Report
Complaint Investigation
Census: 17
Capacity: 80
Citations: 4
Date: Jun 22, 2022
Visit Reason
An unannounced case management visit was conducted as part of complaint investigations to assess compliance with regulations and investigate alleged deficiencies.
Complaint Details
The visit was complaint-related, and deficiencies were observed and cited during the investigation. Specific substantiation status is not stated.
Findings
Deficiencies were observed and cited related to medication administration, eviction procedures, admission agreements, and reporting requirements. The facility failed to follow physician orders for medication, did not include required information in eviction notices, failed to complete admission agreements, and did not submit eviction reports to the licensing agency.
Citations (4)
Facility stopped giving resident R1’s medication without a doctor’s order to stop when R1 was not eating for 48 hours, posing an immediate risk to health and safety.
Eviction notice dated 2/10/22 did not include information on resources, the right to file a complaint, and unlawful detainer language.
Licensee did not complete a written admission agreement with resident R1’s representative, posing a potential risk to the resident's health.
A written report of any eviction was not sent to the licensing agency within five days as required; CCL did not receive a copy of R1’s eviction notice in February.
Report Facts
Capacity: 80
Census: 17
Plan of Correction Due Dates: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| David Marrufo | Licensing Program Analyst | Conducted the unannounced case management visit and cited deficiencies |
| Jackie Jin | Licensing Program Manager | Supervisor overseeing the inspection |
| Jasmine Latu | Facility representative met during the visit and reviewed the report |
Inspection Report
Complaint Investigation
Census: 20
Capacity: 80
Citations: 1
Date: Jun 2, 2022
Visit Reason
The visit was conducted as a complaint investigation following reports of COVID-19 cases among residents and staff that had not been reported in writing to the Department.
Complaint Details
The complaint investigation was substantiated by the finding that the licensee failed to report 4 COVID positive cases to the licensing agency as required.
Findings
The facility had 2 cases of COVID-19 among residents and 2 cases among staff, with the first case occurring on 2022-05-21. The licensee failed to report these 4 COVID positive cases to the licensing agency within the required 24-hour timeframe, resulting in a cited deficiency.
Citations (1)
Licensee did not report 4 COVID positive cases at the facility, which posed a potential safety risk to residents in care.
Report Facts
COVID positive cases not reported: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| David Hahklotubbe | Administrator | Met with Licensing Program Analyst during complaint investigation and provided information about COVID cases |
| David Marrufo | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Jackie Jin | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
Inspection Report
Annual Inspection
Census: 19
Capacity: 80
Citations: 0
Date: May 10, 2022
Visit Reason
An unannounced Required 1 Year visit was conducted to evaluate the facility's compliance with regulations.
Findings
The Licensing Program Analyst toured the facility and observed visitor screening, clear exits, adequate food and PPE supplies. No deficiencies were cited as per California Code of Regulations Title 22.
Report Facts
PPE supply duration: 30
Perishable food supply duration: 3
Non-perishable food supply duration: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| David Hahklotubbe | Administrator | Met with Licensing Program Analyst during inspection |
| David Marrufo | Licensing Program Analyst | Conducted the inspection and authored the report |
Inspection Report
Original Licensing
Capacity: 80
Citations: 3
Date: May 13, 2021
Visit Reason
An announced pre-licensing inspection was conducted to evaluate the facility for initial licensure and compliance with regulations.
Findings
The facility was found to be in good repair with functioning safety equipment and proper installations, but some issues needed correction before licensure could be recommended, including hot water temperature, installation of evacuation chairs, and proper complaint poster size.
Citations (3)
Hot water temperature was out of the required range of 105 to 120 degrees F.
Evacuation chairs had to be installed in each stairwell.
A complaint poster (PUB 475) should be the size of 20 x 26 inches.
Report Facts
Facility capacity: 80
Census: 0
Employees mentioned
| Name | Title | Context |
|---|---|---|
| David Hahklotubbe | Executive Director | Met with Licensing Program Analysts during the pre-licensing inspection |
| Yatfai Ng | Licensing Program Analyst | Conducted the inspection and observed facility conditions |
| Sarah Yip | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Original Licensing
Capacity: 80
Citations: 0
Date: Dec 3, 2020
Visit Reason
Initial licensing evaluation for a new construction Residential Care Facility for the Elderly, including verification of applicant and administrator qualifications and understanding of regulatory requirements.
Findings
The applicant and administrator successfully completed the Component II evaluation via call with the analyst, confirming understanding of Title 22 regulations and facility operation requirements. No deficiencies or violations are noted in the report.
Report Facts
Capacity: 80
Census: 0
Employees mentioned
| Name | Title | Context |
|---|---|---|
| David Hahklotubbe | Administrator | Facility administrator who participated in the Component II evaluation |
| Jude De La Concepcion | Licensing Program Manager | Named as Licensing Program Manager on the report |
| Bethany Hunter | Licensing Program Analyst | Conducted the Component II evaluation and signed the report |
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August 27, 2025
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July 10, 2025
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July 9, 2025
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May 15, 2025
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May 15, 2025
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January 10, 2025
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January 10, 2025
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December 19, 2024
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December 19, 2024
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December 19, 2024
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December 16, 2024
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November 20, 2024
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July 5, 2024
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May 21, 2024
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May 9, 2024
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