Inspection Reports for
South Hill Village

The complaint investigation referenced complaint number 218232. The investigation found multiple deficiencies including food sanitation issues, delayed meal service, failure to investigate abuse allegations, failure to timely contact medical providers, incomplete resident assessments, incomplete family medication plans, and failure to timely test staff for tuberculosis.

The facility was found non-compliant with multiple assisted living licensing laws including food sanitation, resident rights, investigations, coordination of health care services, ongoing assessments, family assistance with medications, and tuberculosis testing. Numerous deficiencies were cited, many recurring, and enforcement action may be taken. The facility failed to maintain sanitary food service conditions, timely meal service, proper abuse investigations, timely medical provider contacts, complete resident assessments, complete family medication plans, and timely tuberculosis testing of staff.

The inspection found multiple deficiencies related to fire safety codes, most of which were corrected on site or completed. The overall approval status is Approved, indicating compliance with required corrections.

The visit was a complaint investigation conducted on September 4, 2025, which found a recurring medication services deficiency that resulted in a civil fine.

The licensee failed to ensure a safe medication system for one resident, resulting in medications not being given as prescribed and placing the resident at risk. This deficiency is recurring and resulted in a civil fine.

Complaint number 190749 involved medication errors by the facility. The investigation substantiated the allegation and citations were written.

The investigation found that the facility failed to follow its policy on handling new physician orders, resulting in a resident not receiving medication as ordered. A deficiency was cited under WAC 388-78A-2210(1)(b)(2)(a).

The follow-up inspection found no deficiencies and confirmed that previously cited deficiencies were corrected. The facility meets the Assisted Living Facility licensing requirements.

The inspection included a complaint investigation. The complaint was substantiated as the medication error violation was cited and resulted in a civil fine.

The facility was cited for a recurring medication services violation where a resident did not receive medication as prescribed, resulting in hospitalization. A civil fine of $600 was imposed based on this violation.

The inspection found multiple fire safety requirements met with all cited deficiencies corrected or completed on site. The facility was approved with no outstanding violations noted in this current inspection.

The complaint investigation was triggered by an allegation of unexpected death. The investigation found that staff failed to initiate cardiopulmonary resuscitation as ordered, constituting a failed provider practice with citations written.

The follow-up inspection on 09/30/2024 found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previously cited deficiencies related to failure to initiate CPR were corrected.

Complaint number 130803 involved an allegation of medication availability. The investigation found a delay in medication initiation for one resident, confirming the allegation and resulting in citations.

The facility had a delay in medication initiation for one resident due to an order discrepancy. Staff were re-educated, and the resident subsequently received prescribed medication as ordered. Residents interviewed reported no concerns and appeared well cared for during the unannounced visit.

The visit was a complaint investigation completed on March 15, 2024. The deficiency related to medication services was substantiated and resulted in a civil fine. The deficiency was recurring, previously cited on June 23, 2023.

The investigation found a recurring deficiency where the licensee failed to provide medications as prescribed for one resident, resulting in medication errors that contributed to elevated blood pressure and risk of health complications. This violation led to the imposition of a civil fine.

The complaint investigation (Complaint #120360) focused on a resident not receiving prescribed medication. The allegation was substantiated with citations written due to failure to administer medication as ordered.

The investigation found that the facility failed to provide medications as prescribed for one sampled resident, resulting in medication errors that contributed to elevated blood pressure and risk of health complications. The deficiency was previously cited and remains uncorrected at the time of the investigation.

Complaint number 111251 alleged that as needed medication was not given when requested. The investigation substantiated the allegation and citations were written.

The investigation found that a facility staff member did not administer an as needed medication to a resident, resulting in the resident experiencing pain. The staff member was removed from medication administration and provided education. The facility had protocols in place and took corrective actions including staff retraining and evaluation.

The follow-up inspection found no deficiencies and confirmed that all previously cited deficiencies were corrected.

The report details multiple uncorrected deficiencies related to resident monitoring, pet immunizations, tuberculosis test records for staff, signing of negotiated service agreements, safety assessments, and nursing services. Civil fines totaling $2,000 were imposed for these violations.

The visit was complaint-driven and included a full investigation. The deficiency related to monitoring residents' well-being was substantiated and resulted in a civil fine.

The investigation found a violation of WAC 388-78A-2120 related to failure to evaluate and monitor a resident after an incident that worsened a back injury. This deficiency is recurring and resulted in a civil fine of $300.

All cited fire safety violations were corrected or in the process of being corrected with documentation to be provided. The facility was approved at the conclusion of the inspection.