Inspection Reports for
StoryPoint Bolingbrook
370 N Weber Rd, Bolingbrook, IL 60440, United States, IL, 60440
Back to Facility Profile6 Reports
Inspection Report — Apr 18, 2026
Complaint Investigation
Date: Apr 18, 2026
Visit Reason
Facility Reported Incident IL 201160.
Complaint Details
Facility Reported Incident IL 201160: no violations cited.
Findings
For this survey, the establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Inspection Report — Mar 9, 2026
Annual Inspection
Date: Mar 9, 2026
Visit Reason
Annual Licensure Survey
Findings
The establishment was found to have multiple deficiencies including failure to assess changes in mental condition and behavior, failure to develop and implement adequate service plans for fall prevention, oxygen use, wandering and exit seeking behaviors, failure to ensure resident rights including freedom from neglect, and failure to maintain proper resident records and billing. These deficiencies create a substantial probability of severe harm or death to residents.
Deficiencies (4)
A2000 (295.2000 Residency Requirements) - The establishment failed to assess changes in mental condition and behavior and continued appropriate placement for 2 of 3 residents with wandering behavior, elopement risk, and high fall risk, resulting in one resident eloping and another sustaining multiple falls.
A4010 (295.4010 Service Plan) - The establishment failed to develop and implement fall prevention measures and care needs for 6 of 10 sampled residents identified as high fall risk, failed to address oxygen use for 2 residents, failed to revise interventions for residents with fractures and wandering behavior, and failed to ensure service plans were signed and dated.
A6000 (295.6000 Resident Rights) - The establishment failed to ensure a resident was free from neglect, resulting in a resident eloping from the facility and being found by police several blocks away.
A7000 (295.7000 Resident Records) - The establishment failed to present the requested medical record for one resident and failed to correctly bill a resident according to assessed level of care, resulting in overcharging without family notification.
Report Facts
Residents affected: 2
Residents affected: 6
Residents affected: 1
Residents affected: 1
Inspection Report — Nov 24, 2025
Complaint Investigation
Date: Nov 24, 2025
Visit Reason
Complaint Investigation IL198610 involving violations of Sections 295.2000, 295.6000, and 295.6010.
Complaint Details
Complaint IL198610: Sections 295.2000 a)1)2)3)4)5)6), 295.6000 a)13), and 295.6010 a)1) cited.
Findings
The establishment failed to ensure residents met admission requirements, failed to prevent physical abuse between residents, and failed to notify the Department within 24 hours of the abuse allegation. The incident involved two residents in the memory care unit, resulting in physical harm and safety concerns.
Deficiencies (3)
A2000 (295.2000 Residency Requirements) - The establishment failed to ensure one resident met admission requirements, resulting in one resident striking another multiple times in the face, posing a substantial probability of severe harm to all residents in the memory care community.
A6000 (295.6000 Resident Rights) - The establishment failed to ensure one resident was free from physical abuse, resulting in one resident being physically abused by another in the memory care community.
A6010 (295.6010 Abuse, Neglect, and Financial Exploitation Prevention and Reporting) - The establishment failed to notify the Department within 24 hours after receiving the allegation of resident-to-resident physical abuse involving two residents.
Report Facts
Residents involved: 2
Residents reviewed: 3
Residents reviewed: 4
Inspection Report — May 12, 2025
Complaint Investigation
Date: May 12, 2025
Visit Reason
Complaint Investigations - 2570609/IL185106 and 2573978/IL191631; Facility Reported Incidents of 10/26/24/IL181925 and 01/31/25/IL185560 with no violations.
Complaint Details
Complaint 2570609/IL185106: Sections 295.7000a)d)1)2)3)4)5) & 295.5000f)1)2)3)4)5) cited. Complaint 2573978/IL191631: Sections 295.7000a)d)1)2)3)4)5) & 295.5000f)1)2)3)4)5) cited. Facility Reported Incidents 10/26/24/IL181925 and 01/31/25/IL185560: No violations.
Findings
The facility failed to ensure medications were administered as ordered for one resident and failed to provide requested medical records to the resident's responsible party.
Deficiencies (2)
A5000 (295.5000 Medication Reminders, Supervision of Self Med) - The establishment failed to ensure medications were administered as ordered by a physician for 1 of 3 residents reviewed, with evidence of missed doses and lack of documentation for returned medications.
A7000 (295.7000 Resident Records) - The facility failed to provide medical records, including medication administration records, to the responsible party of 1 of 3 residents reviewed despite repeated requests.
Report Facts
Residents reviewed: 3
Residents affected: 1
Missed medication doses: 19
Medication tablets returned: 200
Inspection Report — Apr 9, 2025
Annual Inspection
Date: Apr 9, 2025
Visit Reason
Annual Survey citing violations of Sections 295.2040, 295.4010, and 295.4060.
Findings
The facility failed to conduct tornado drills each shift during February as required, did not revise service plans to address isolation precautions and therapy frequency for two residents, and failed to ensure 4 of 8 newly hired direct care staff received required dementia-specific training within the first 16 hours of employment.
Deficiencies (3)
A2040 (295.2040 Disaster Preparedness) - The establishment failed to conduct tornado drills each shift during February of each year for employees, instead conducting them in March and July.
A4010 (295.4010 Service Plan) - The establishment failed to revise service plans to address isolation precautions for one resident with norovirus and the amount and frequency of speech and physical therapy for another resident.
A4060 (295.4060 Alzheimer's and Dementia Programs) - The establishment failed to ensure 4 of 8 newly hired direct care staff received the required 16 hours of on-the-job supervision and dementia-specific training within the first 16 hours of employment.
Report Facts
Residents affected: 2
Staff affected: 4
Inspection Report — Dec 2, 2024
Complaint Investigation
Date: Dec 2, 2024
Visit Reason
Original investigation of Complaint 2479710 / IL 181648 and FRI IL 179242.
Complaint Details
Complaint 2479710 / IL 181648 and FRI IL 179242: No violations cited.
Findings
The establishment was found in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
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