Citations (last 5 years)
Citations (over 5 years)
0.6 citations/year
Citations are regulatory findings recorded during state inspections.
85% better than California average
California average: 4 citations/yearCitations per year
4
3
2
1
0
Occupancy
Latest occupancy rate
72% occupied
Based on a December 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Complaint Investigation
Census: 86
Capacity: 120
Citations: 0
Date: Dec 17, 2025
Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations regarding staff obtaining outside services without prior authorization, improper supervision of a resident, and failure to update a resident appraisal.
Complaint Details
The complaint involved allegations that staff obtained outside services without prior authorization, did not properly supervise the resident, and failed to update the resident appraisal. The investigation found these allegations unsubstantiated based on evidence including physician reports, staff interviews, and documentation of assessments and services provided.
Findings
The investigation found all allegations unsubstantiated. The resident's mental health and supervision needs were assessed and addressed appropriately, including a suicide risk assessment and arranging one-to-one companion services. The facility complied with regulations and no violations were found.
Report Facts
Capacity: 120
Census: 86
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Becky Kennedy | Licensing Program Analyst | Conducted the complaint investigation visit |
| Jennifer Ortega | Executive Director | Met with Licensing Program Analyst during the investigation and exit interview |
| Wesley D Lavender | Administrator | Facility administrator named in the report |
| Jerry Romero | Supervisor | Supervisor overseeing the complaint investigation |
Inspection Report
Annual Inspection
Census: 89
Capacity: 120
Citations: 0
Date: Nov 4, 2025
Visit Reason
An unannounced required annual inspection was conducted to evaluate compliance with licensing requirements for the facility serving elderly residents.
Findings
The inspection found the facility to be generally compliant with licensing requirements, including proper storage of food and medications, sanitary conditions, operational safety systems, and sufficient staffing. No deficiencies were explicitly noted in the report.
Report Facts
Residents bedridden: 15
Hospice waiver residents: 15
Food supply days: 2
Food supply days: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Ortega | Executive Director | Met during inspection and involved in facility tour and exit interview |
| Ramin Hashemi | Licensing Program Analyst | Conducted the inspection |
| Simon Jacob | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Complaint Investigation
Census: 88
Capacity: 120
Citations: 0
Date: Oct 7, 2025
Visit Reason
An unannounced complaint investigation was conducted based on allegations that staff were not providing assistance with activities of daily living and were not administering medication as prescribed.
Complaint Details
The complaint was investigated and found to be unfounded as the resident named in the allegations was not a resident of the facility.
Findings
The investigation found that the alleged resident was not and had never been a resident of the facility, therefore the complaint was determined to be unfounded.
Report Facts
Capacity: 120
Census: 88
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Iby Strong | Licensing Program Analyst | Conducted the complaint investigation |
| Jennifer Ortega | Executive Director | Met with the Licensing Program Analyst during the investigation |
Inspection Report
Complaint Investigation
Census: 89
Capacity: 120
Citations: 1
Date: Sep 5, 2025
Visit Reason
The inspection was an unannounced case management visit triggered by a self-reported incident involving alleged rough handling and physical abuse by Staff #1 towards two residents on June 1 and June 2, 2025.
Complaint Details
The visit was complaint-related due to a self-reported incident involving Staff #1 allegedly being rough with Resident #1 and Resident #2 on June 1 and June 2, 2025. Staff #1 was suspended and terminated. The complaint was substantiated by interviews and record review.
Findings
The investigation found that Staff #1 was rough with two residents during transfers, including grabbing and pulling wrists and pushing a walker into a resident's knees. Staff #1 was suspended and subsequently terminated. One Type B deficiency was cited for failure to protect residents from neglect and abuse, which was cleared during the visit.
Citations (1)
Failure to ensure residents were free from neglect, punishment, humiliation, intimidation, and verbal, mental, physical, or sexual abuse as evidenced by Staff #1's rough handling of two residents.
Report Facts
Residents involved: 2
Staff termination date: Jun 3, 2025
Census: 89
Total capacity: 120
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Hannah Rodgers | Licensing Program Analyst | Conducted the unannounced case management visit and authored the report. |
| Jennifer Ortega | Executive Director | Met with Licensing Program Analyst during the visit and participated in exit interview. |
| Marlen Hernandez | Administrator/Director | Named as facility administrator/director in the report header. |
Inspection Report
Census: 89
Capacity: 120
Citations: 0
Date: Sep 5, 2025
Visit Reason
An unannounced case management visit was conducted following a self-reported incident involving a missing $900 from a resident's bedroom.
Findings
No deficiencies were cited during the visit. The Licensing Program Analyst toured the facility, observed residents, reviewed records, and interviewed staff and residents. The incident may require further follow-up visits.
Report Facts
Missing amount: 900
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Ortega | Executive Director | Met with Licensing Program Analyst during the visit and participated in exit interview |
| Hannah Rodgers | Licensing Program Analyst | Conducted the unannounced case management visit |
| Marlen Hernandez | Administrator/Director | Named as facility administrator/director |
Inspection Report
Complaint Investigation
Census: 90
Capacity: 120
Citations: 0
Date: Mar 12, 2025
Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation that neglect/lack of supervision resulted in a resident-on-resident altercation at the facility.
Complaint Details
The complaint alleged neglect/lack of supervision resulting in a resident-on-resident altercation. The allegation was unsubstantiated after investigation including interviews, record reviews, and staff observations.
Findings
The investigation found that Resident #1 hit Resident #2 twice while exiting an elevator, but staff intervened immediately and separated the residents. Both residents attended the subsequent activity with supervision and were seated apart. The allegation was unsubstantiated as there was insufficient evidence to conclude that neglect or lack of supervision caused the altercation.
Report Facts
Facility capacity: 120
Resident census: 90
Incident date: Mar 2, 2025
Report date: Mar 12, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Hannah Rodgers | Licensing Program Analyst | Conducted the complaint investigation visit and authored the report |
| Jennifer Ortega | Executive Director | Facility representative met during the investigation and exit interview |
| Marlen Hernandez | Administrator | Facility administrator named in the report |
Inspection Report
Annual Inspection
Census: 87
Capacity: 120
Citations: 0
Date: Oct 30, 2024
Visit Reason
The inspection was an unannounced required One-Year Inspection to ensure substantial compliance with Title 22 regulations at the facility.
Findings
The facility was found to be in substantial compliance with regulations, with operational safety systems, sanitary conditions, proper medication storage and administration, adequate staffing, and compliant resident and staff records. No deficiencies or violations were noted in the report.
Report Facts
Resident age and mobility: 120
Food supply duration: 2
Food supply duration: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Ortega | Interim Executive Director | Accompanied LPAs during inspection and participated in exit interview |
| Amy Rodgers | Licensing Program Analyst | Conducted inspection and signed report |
| Angelica Boyles | Licensing Program Analyst | Conducted inspection |
| Evelyn Franco | Wellness Nurse | Granted entry to LPAs during inspection |
Inspection Report
Complaint Investigation
Census: 92
Capacity: 120
Citations: 0
Date: Sep 27, 2024
Visit Reason
An unannounced complaint investigation was conducted following an allegation that the licensee did not issue a timely refund to a resident's authorized representative.
Complaint Details
The complaint alleged that the licensee did not provide Resident 1’s Responsible Party a full refund after the resident's death. The investigation included observation, records review, and interviews. It was found that the refund was issued timely and in full, including an additional refund to correct an accounting oversight. The allegation was unsubstantiated.
Findings
The investigation found that the facility issued a full refund to the resident's responsible party within the required timeframe, including an additional refund due to an accounting oversight. Therefore, the allegation was unsubstantiated.
Report Facts
Capacity: 120
Census: 92
Refund date: May 7, 2024
Additional refund date: Aug 23, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Amy Rodgers | Licensing Program Analyst | Conducted the complaint investigation |
| Marlen Arguero Hernandez | Executive Director | Facility representative met during investigation and exit interview |
Inspection Report
Complaint Investigation
Census: 91
Capacity: 120
Citations: 1
Date: Mar 29, 2024
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to multiple allegations received on 07/10/2023 regarding licensing report availability, resident furniture, laundry service, activities director employment, incident reporting, and care records provision.
Complaint Details
The complaint investigation addressed allegations that the licensee did not make licensing reports available for public viewing, failed to provide required bedroom furniture and basic laundry service to a resident, did not employ a full-time activities director as required, failed to provide timely written incident reports to responsible persons, and did not provide resident care records within two business days. The licensing report availability allegation was substantiated; all others were unsubstantiated.
Findings
The investigation substantiated that the licensee failed to make licensing reports available for public viewing as required, posing a potential health and safety risk. However, the other allegations regarding resident furniture, laundry service, activities director employment, incident reporting, and care records provision were unsubstantiated due to insufficient evidence.
Citations (1)
Licensee did not place copies of all licensing reports issued within the preceding 12 months in a conspicuous location.
Report Facts
Capacity: 120
Census: 91
Estimated Days of Completion: 0
Persons at risk: 91
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Nacole Patterson | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Marlen Arguero-Hernandez | Executive Director | Facility representative met during investigation and exit interview |
| Jennifer Lott | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Annual Inspection
Census: 84
Capacity: 120
Citations: 0
Date: Nov 27, 2023
Visit Reason
An unannounced required one-year inspection was conducted to ensure substantial compliance with Title 22 regulations at the facility.
Findings
The inspection found the facility to be in substantial compliance with regulations, including proper operation of safety systems, sanitary conditions, adequate food and medication storage, compliant staff and resident records, and sufficient staffing to meet residents' needs.
Report Facts
Resident age and condition: 120
Food supply duration: 2
Food supply duration: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Amy Rodgers | Licensing Program Analyst | Conducted the inspection and authored the report |
| Thais Andrade Souza | Interim Executive Director | Facility representative during inspection and exit interview |
Inspection Report
Census: 65
Capacity: 120
Citations: 0
Date: Jun 26, 2023
Visit Reason
Licensing Program Manager Simon Jacob conducted a case management visit to investigate the circumstances surrounding a Death Report received on June 23, 2023.
Findings
No deficiencies were issued during the visit. Relevant records were reviewed and interviews conducted, including a request for the Death Certificate and Coroner's Report.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Erika Castile | Executive Director | Met with Licensing Program Manager during the visit and participated in exit interview. |
| Simon Jacob | Licensing Program Analyst | Conducted the case management visit to investigate the Death Report. |
| Kimberly Lyon | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Complaint Investigation
Census: 65
Capacity: 120
Citations: 0
Date: Jun 26, 2023
Visit Reason
A case management visit was conducted to investigate the circumstances surrounding a Death Report received on June 23, 2023.
Complaint Details
The visit was triggered by a Death Report complaint received on June 23, 2023. No deficiencies were found during the investigation.
Findings
The Licensing Program Manager reviewed facility records, conducted interviews, and requested the Death Certificate and Coroner's Report. No deficiencies were issued during the visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Erika Castile | Executive Director | Met with Licensing Program Manager during the case management visit and participated in the exit interview. |
| Simon Jacob | Licensing Program Manager | Conducted the case management visit and investigation. |
Inspection Report
Complaint Investigation
Census: 62
Capacity: 120
Citations: 1
Date: Jun 7, 2023
Visit Reason
The visit was conducted in response to an LIC624 Incident Report regarding a resident who briefly eloped from the secured memory care unit without staff supervision.
Complaint Details
The investigation was triggered by a complaint incident report of a resident eloping from the secured memory care unit. The resident was unharmed and the complaint was substantiated by the findings.
Findings
The resident was recovered unharmed. The facility's delayed egress doors and courtyard gate were tested and found to function properly, but signage required by California Health and Safety Code was missing or improperly placed on several doors.
Citations (1)
California Health and Safety Code 1569.699 requires signs on delayed egress doors to be placed within 12 inches of the panic bar or door latching hardware. The facility failed to provide these signs on doors in the secured memory care unit, posing a potential safety risk.
Report Facts
Residents present: 62
Licensed capacity: 120
Residents in affected area: 20
Deficiencies cited: 1
Plan of Correction due date: Jul 7, 2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mikhail Grant | Resident Care Director, LVN | Interviewed during visit and participated in exit interview |
| Dang Nguyen | Licensing Program Analyst | Conducted the unannounced case management visit and authored the report |
Inspection Report
Complaint Investigation
Census: 67
Capacity: 120
Citations: 0
Date: May 25, 2023
Visit Reason
An unannounced complaint investigation was conducted in response to allegations that staff did not administer a resident's medication as prescribed and that the facility charged a resident for services not rendered.
Complaint Details
The complaint was unsubstantiated based on interviews, direct observations, and records review. Allegations included failure to administer medication as prescribed and charging for services not provided. Evidence showed medications were given appropriately and services were declined by the resident, who exhibited disruptive behaviors affecting participation in activities.
Findings
The investigation found no evidence to support the allegations. Records, staff, resident, and outside source interviews confirmed that medications were administered within prescribed timeframes and that services were offered but sometimes declined by the resident. Observations showed no resident was denied assistance or services.
Report Facts
Capacity: 120
Census: 67
Documented refusals: 10
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Nacole Patterson | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Erika Castile | Executive Director | Facility administrator involved in the investigation |
| Mikhail Grant | Resident Care Director | Facility staff involved in the investigation |
| Misha Alvarez | Assisted Living Coordinator | Facility staff involved in the investigation |
| Jose Cardenas | Maintenance Director | Participated in exit interview |
Inspection Report
Complaint Investigation
Census: 73
Capacity: 120
Citations: 0
Date: Jan 27, 2023
Visit Reason
An unannounced complaint investigation was conducted due to an allegation that the facility was not following its infection control plan.
Complaint Details
The complaint alleged that Resident 2 was not separated from Resident 1, who tested positive for COVID-19, to prevent exposure. The investigation found that Resident 2 was moved to an unoccupied apartment on the same day Resident 1 tested positive, and all exposed residents were response tested as required. The complaint was unfounded.
Findings
The investigation found that the facility was following infection control protocols, including proper use of PPE and appropriate resident isolation. The complaint was determined to be unfounded and dismissed.
Report Facts
Capacity: 120
Census: 73
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Iby Strong | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Mikhail Grant | Resident Care Director | Interviewed during the investigation and recipient of the exit interview |
| John Rante | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Complaint Investigation
Census: 79
Capacity: 120
Citations: 0
Date: Jul 28, 2022
Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations that the admission agreement was not signed by the resident who was their own responsible party and that the resident was not provided with a copy of the admission agreement.
Complaint Details
The complaint was unsubstantiated, meaning there was not sufficient evidence to prove the alleged violations occurred.
Findings
The investigation found that the admission agreement was signed by the resident on 12/24/19 and that it was standard facility procedure to provide a copy of the signed agreement to residents. However, there was uncertainty whether the resident received a copy at admission. The allegations were determined to be unsubstantiated due to lack of preponderance of evidence.
Report Facts
Capacity: 120
Census: 79
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Liliana Silveira | Licensing Program Analyst | Conducted the complaint investigation visit and shared findings |
| Erica Castille | Executive Director | Met with Licensing Program Analyst during the investigation and received report |
| Wesley D Lavender | Administrator | Named as facility administrator |
| Denise Powell | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
Inspection Report
Annual Inspection
Census: 79
Capacity: 120
Citations: 0
Date: Nov 29, 2021
Visit Reason
An unannounced Required 1-Year Visit was conducted to evaluate the facility's compliance with regulations, including infection control measures.
Findings
No deficiencies were cited or observed during the inspection. The Licensing Program Analyst provided technical assistance and evaluated the facility's infection control mitigation plan.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Wesley Lavender | Executive Director | Met with Licensing Program Analyst during the inspection and participated in the exit interview. |
| Ramon Serrano | Licensing Program Analyst | Conducted the unannounced Required 1-Year Visit and evaluation. |
| Denise Powell | Licensing Program Manager | Named in the report header. |
Inspection Report
Census: 73
Capacity: 120
Citations: 0
Date: May 5, 2021
Visit Reason
An unannounced case management virtual visit was conducted due to the COVID-19 pandemic following a self-reported resident death.
Findings
The Licensing Program Analyst conducted a virtual health and safety check, interviewed facility leadership, and reviewed records. No deficiencies were cited during this visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Wesley D Lavender | Executive Director | Met with Licensing Program Analyst during the visit. |
| Elizabeth Smith | Resident Care Director | Met with Licensing Program Analyst during the visit. |
| Liliana Silveira | Licensing Program Analyst | Conducted the unannounced case management virtual visit. |
| Denise Powell | Licensing Program Manager | Named in the report header. |
Inspection Report
Census: 73
Capacity: 120
Citations: 0
Date: Apr 30, 2021
Visit Reason
An unannounced case management virtual visit was conducted due to the COVID-19 pandemic following a self-reported incident involving a resident injured by a staff member.
Findings
No deficiencies were cited during the visit after reviewing facility records and interviewing the administrator.
Report Facts
Capacity: 120
Census: 73
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Wesley Lavender | Administrator | Interviewed during the visit and involved in the incident report |
| Kristina Ryan | Licensing Program Analyst | Conducted the unannounced case management virtual visit |
| Simon Jacob | Licensing Program Manager | Named in the report header |
Inspection Report
Complaint Investigation
Census: 73
Capacity: 120
Citations: 0
Date: Apr 30, 2021
Visit Reason
An unannounced case management virtual visit was conducted due to a self-reported incident involving Resident 1 who was injured by a staff member on January 29, 2021.
Complaint Details
The visit was triggered by a complaint related to an incident where Resident 1 was injured by a staff member. The complaint was investigated and no deficiencies were found.
Findings
No deficiencies were cited during the visit after reviewing facility records and interviewing the administrator.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Wesley Lavender | Administrator | Interviewed during the visit and involved in the incident report. |
| Kristina Ryan | Licensing Program Analyst | Conducted the unannounced case management virtual visit. |
| Simon Jacob | Supervisor | Supervisor overseeing the licensing evaluation. |
Inspection Report
Complaint Investigation
Census: 67
Capacity: 120
Citations: 0
Date: Apr 13, 2021
Visit Reason
The visit was an unannounced case management virtual visit triggered by a self-reported incident involving Resident 1 who was hospitalized with an injury and later passed away.
Complaint Details
The visit was conducted due to a self-reported incident regarding Resident 1, who was hospitalized on February 15, 2021, and passed away on February 27, 2021.
Findings
The Licensing Program Analyst and Manager toured the facility, reviewed records, and interviewed staff. No deficiencies were cited during this visit.
Report Facts
Capacity: 120
Census: 67
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Wesley Lavender | Executive Director | Met with during the visit and involved in exit interview |
Inspection Report
Census: 67
Capacity: 120
Citations: 0
Date: Apr 13, 2021
Visit Reason
An unannounced case management virtual visit was conducted due to the COVID-19 pandemic following a self-reported incident involving a resident who was hospitalized and later passed away.
Findings
The facility was toured, records were reviewed, and staff interviewed. No deficiencies were cited during this visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Wesley Lavender | Executive Director | Met during the visit and involved in the exit interview |
| Kristina Ryan | Licensing Program Analyst | Conducted the unannounced case management virtual visit |
| Alexandre Vo | Licensing Program Manager | Conducted the unannounced case management virtual visit |
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